my newsletter:
Or Maybe Zotac looking for a way to get you to buy new hardware through a
trivial excuse like that of the driver
The simplest answer is always the most probable: they contracted the
people to which they have to pay the less.
In fact, when I was still using Windows in 2008, once I contacted HP
about a problem with the printer's drivers (which was really a bug); and
the answers was replete of gigantic orthographic mistakes. Not to say
they didn't realize it was a bug, and didn't fix the problem.
In other circumstance, I installed a RAID driver from my computer's
manufacturer (Medion) web-page, and realized the driver wasn't for my
computer but for other model; what made the DVD reader not to work.
I emailed them, and they asked me to send my computer to them and pay a
fee; instead of checking if the driver was really the wrong one in the
site. They refused to solve the problem in the web-page, and instead
they wanted to install the old drivers and me to use those forever.
Not to say the BIOS is buggy (Micro-Star/MSI) and hasn't got an update,
and this isn't the exception but the rule with various OEMs...
Then I chose to change my operating system, and make my own computers.
Regards.
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