Re: [Bug 713204] Re: package backuppc 3.1.0-9ubuntu1 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1
Andreas FYI - after mucking about for days in an effort to get the backuppc user with the right permissions and a known password (using htpasswd), I eventually did a *complete* removal of the backuppc package in Synaptic; then deleted the backuppc user; then reinstalled. This time it went in just fine, giving the dialogue box about the creation of the backuppc user and password. So, although I do not recall having previously put a copy of backuppc on my machine and then deleting it without having ever used it, it looks as though that *is* the likely source of the problem. The only difference between this reinstall and the previous one was that this time I deleted the backuppc user (as hinted at in your email). So, problem solved. Thanks, John On 5 February 2011 21:24, Andreas Olsson andr...@arrakis.se wrote: Never mind that about the duplicate. While there are similarities to comments later on, your issue isn't the same as the original issue reported in that bug report. Looking closer at your term log I see that there are no mention of any backuppc user being created? Have you had backuppc installed before on that system? -- You received this bug notification because you are a direct subscriber of the bug. https://bugs.launchpad.net/bugs/713204 Title: package backuppc 3.1.0-9ubuntu1 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1 Status in “backuppc” package in Ubuntu: New Bug description: Binary package hint: backuppc I was using Ubuntu Software Centre to install BackupPC, but the script failed. I suspect it was because although I'd installed Apache, I had not yet set up Apache2 config files - I've been using lighttpd instead. So when the script tried to restart the web server it failed. Maybe a bit more clarity about the dependencies on the Info page would be useful. I'll try to get Apache2 working properly and then do a re- install from Ubuntu Software Centre. John ProblemType: Package DistroRelease: Ubuntu 10.04 Package: backuppc 3.1.0-9ubuntu1 ProcVersionSignature: Ubuntu 2.6.32-28.55-generic 2.6.32.27+drm33.12 Uname: Linux 2.6.32-28-generic i686 Architecture: i386 Date: Fri Feb 4 16:32:12 2011 ErrorMessage: subprocess installed post-installation script returned error exit status 1 InstallationMedia: Ubuntu 10.04 LTS Lucid Lynx - Release i386 (20100429) PackageArchitecture: all SourcePackage: backuppc Title: package backuppc 3.1.0-9ubuntu1 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1 To unsubscribe from this bug, go to: https://bugs.launchpad.net/ubuntu/+source/backuppc/+bug/713204/+subscribe -- You received this bug notification because you are a member of Ubuntu Server Team, which is subscribed to backuppc in ubuntu. https://bugs.launchpad.net/bugs/713204 Title: package backuppc 3.1.0-9ubuntu1 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1 -- Ubuntu-server-bugs mailing list Ubuntu-server-bugs@lists.ubuntu.com Modify settings or unsubscribe at: https://lists.ubuntu.com/mailman/listinfo/ubuntu-server-bugs
Re: [Bug 713204] Re: package backuppc 3.1.0-9ubuntu1 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1
Andreas No, I haven't had BackupPC successfully installed before and indeed no User has been set up. You will recall, though, that I have removed and reinstalled from Ubuntu Software Centre to see if changing the permissions on the directories would now allow thte links to be made and the install to go in cleanly. Well, I got as far as the invitation to log in as user backuppc, but had no password and couldn't enter the web interface. After reading the config files and tinkering for a bit I came across instructions for how to change the password using htpasswd, but this hasn't completely solved the issue because although I now have a known password associated with the backuppc user, there is in fact no backuppc user to associate the password with! I guess it's the case that the install script had only got so far when it fell over. When I then removed and reinstalled from Ubuntu Software Centre things were probably in an ambiguous state. Of course, you may detect something different. Would it help if I sent you any further config or log files? If so, do say. -- Just to get a better handle on how a normal install ought to have gone, I moved to the small Debian Lenny partition on my hard drive (host name keizan) and installed BackupPC there using the command: keizan:/# aptitude install backuppc rsync libfile-rsync-perl libfile-rsyncp-perl par2 bzip2 as suggested on DebianHelp. [I did it there so as not to disturb the set up on my main Ubuntu partition for diagnostic purposes]. You can tell from the attached record of the terminal session that everything went in OK and I am able to log in because the backuppc user was set up as expected. From my own point of view, as I only wanted to explore the software, this is enough for me. Equally, I could maybe strip out my Ubuntu BackupPC install and use apt-get there to achieve the same result. But I'm aware that having got yout teeth into this apparent bug you may well feel the need to resolve it. In which case, I am at your disposal to the limits of my capabilities. I have 'played' with Linux since Red Hat 5.1 and am comfortable enough with the command line. However, I am no expert on enterprise system adminstration so I will benefit from fairly explicit guidance/instructions. Again, thanks for pursuing this. Let me know how you want to play it. Regards, John On 5 February 2011 21:24, Andreas Olsson andr...@arrakis.se wrote: Never mind that about the duplicate. While there are similarities to comments later on, your issue isn't the same as the original issue reported in that bug report. Looking closer at your term log I see that there are no mention of any backuppc user being created? Have you had backuppc installed before on that system? -- You received this bug notification because you are a direct subscriber of the bug. https://bugs.launchpad.net/bugs/713204 Title: package backuppc 3.1.0-9ubuntu1 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1 Status in “backuppc” package in Ubuntu: New Bug description: Binary package hint: backuppc I was using Ubuntu Software Centre to install BackupPC, but the script failed. I suspect it was because although I'd installed Apache, I had not yet set up Apache2 config files - I've been using lighttpd instead. So when the script tried to restart the web server it failed. Maybe a bit more clarity about the dependencies on the Info page would be useful. I'll try to get Apache2 working properly and then do a re- install from Ubuntu Software Centre. John ProblemType: Package DistroRelease: Ubuntu 10.04 Package: backuppc 3.1.0-9ubuntu1 ProcVersionSignature: Ubuntu 2.6.32-28.55-generic 2.6.32.27+drm33.12 Uname: Linux 2.6.32-28-generic i686 Architecture: i386 Date: Fri Feb 4 16:32:12 2011 ErrorMessage: subprocess installed post-installation script returned error exit status 1 InstallationMedia: Ubuntu 10.04 LTS Lucid Lynx - Release i386 (20100429) PackageArchitecture: all SourcePackage: backuppc Title: package backuppc 3.1.0-9ubuntu1 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1 To unsubscribe from this bug, go to: https://bugs.launchpad.net/ubuntu/+source/backuppc/+bug/713204/+subscribe ** Attachment added: debianInstallSession.txt https://bugs.launchpad.net/bugs/713204/+attachment/1835711/+files/debianInstallSession.txt -- You received this bug notification because you are a member of Ubuntu Server Team, which is subscribed to backuppc in ubuntu. https://bugs.launchpad.net/bugs/713204 Title: package backuppc 3.1.0-9ubuntu1 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1 -- Ubuntu-server-bugs mailing list Ubuntu-server-bugs@lists.ubuntu.com Modify settings or unsubscribe at: https://lists.ubuntu.com/mailman/listinfo/ubuntu-server-bugs
Re: [Bug 713204] Re: package backuppc 3.1.0-9ubuntu1 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1
Andreas Many thanks for pointing me back to the detail of the error report itself. I've run the checks it suggests (df. df -i, etc) and include for your information a copy of the output of the terminal session showing (as far as I can tell) that there was no essential problem beyond the fact that the directory *cpool* had not been created. I created this directory. I then disabled all other web servers and got Apache2 running OK. Anyway, I then tried to reinstall BackupPC from Ubuntu Software Centre but the exact same thing occurred - same error Unable to make hard link... etc. I thought it could just be a permissions problem, so for simplicity speed I changed directory to /var/lib/backuppc and did a quick: *root@jb:/var/lib/backuppc#*chmod 777 pc cpool After doing this, I *was* able to start the program with: *root@jb:/var/lib/backuppc#* /etc/init.d/backuppc start and check into it with the web interface well, now, of course, I need to re-read the documentation to find out how to locate the password to let me in! Either that or reinstall the software and hope that with a successful install the password will be shown on-screen... Ah well, at least with your help I seem to have detected the main problem... permissions. I've also had a look at the other bug report you pointed to and I conclude that I have achieved the same outcome by a different method (i.e. I made the directories everyone's rather than root's or the usual user's). My approach is a bit of a blunt instrument and absolutely _not_ recommended for production use! But it's fine for testing purposes. Of course, the recent Linux Format magazine article [Issue LXF142 March 2011, page 43] *did* suggest that BackupPC's configuration is not for the faint-hearted :-). I only thought about using this program because it would allow me to back up my laptop to a NAS drive; many backup programs assume you want to backup to a physically-connected USB hard drive. So I may be as well-off in the long run sticking with Backup-Manager - or even using mc instead. Equally, it's no sweat to use a variant of ftp (eg ncftp does things quite nicely) to do the job. It's just I can never resist the chance to explore another bit of excellent free software :-) Thanks again for your interest and advice. John On 5 February 2011 15:42, Andreas Olsson andr...@arrakis.se wrote: Yes, you do seem to have a conflict between apache and lighttpd, yet that isn't what causes the installation of backuppc to fail. Here we have the relevant error message * Starting backuppc... 2011-02-04 16:32:11 Can't create a test hardlink between a file in /var/lib/backuppc/pc and /var/lib/backuppc/cpool. Either these are different file systems, or this file system doesn't support hardlinks, or these directories don't exist, or there is a permissions problem, or the file system is out of inodes or full. Use df, df -i, and ls -ld to check each of these possibilities. Quitting... invoke-rc.d: initscript backuppc, action start failed. dpkg: error processing backuppc (--configure): subprocess installed post-installation script returned error exit status 1 See also bug #445154. -- You received this bug notification because you are a direct subscriber of the bug. https://bugs.launchpad.net/bugs/713204 Title: package backuppc 3.1.0-9ubuntu1 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1 Status in “backuppc” package in Ubuntu: New Bug description: Binary package hint: backuppc I was using Ubuntu Software Centre to install BackupPC, but the script failed. I suspect it was because although I'd installed Apache, I had not yet set up Apache2 config files - I've been using lighttpd instead. So when the script tried to restart the web server it failed. Maybe a bit more clarity about the dependencies on the Info page would be useful. I'll try to get Apache2 working properly and then do a re- install from Ubuntu Software Centre. John ProblemType: Package DistroRelease: Ubuntu 10.04 Package: backuppc 3.1.0-9ubuntu1 ProcVersionSignature: Ubuntu 2.6.32-28.55-generic 2.6.32.27+drm33.12 Uname: Linux 2.6.32-28-generic i686 Architecture: i386 Date: Fri Feb 4 16:32:12 2011 ErrorMessage: subprocess installed post-installation script returned error exit status 1 InstallationMedia: Ubuntu 10.04 LTS Lucid Lynx - Release i386 (20100429) PackageArchitecture: all SourcePackage: backuppc Title: package backuppc 3.1.0-9ubuntu1 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1 To unsubscribe from this bug, go to: https://bugs.launchpad.net/ubuntu/+source/backuppc/+bug/713204/+subscribe ** Attachment added: terminal_session.txt https://bugs.launchpad.net/bugs/713204/+attachment/1832648/+files/terminal_session.txt -- You received this bug notification because you are a member of Ubuntu Server Team,
[Bug 713204] [NEW] package backuppc 3.1.0-9ubuntu1 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1
Public bug reported: Binary package hint: backuppc I was using Ubuntu Software Centre to install BackupPC, but the script failed. I suspect it was because although I'd installed Apache, I had not yet set up Apache2 config files - I've been using lighttpd instead. So when the script tried to restart the web server it failed. Maybe a bit more clarity about the dependencies on the Info page would be useful. I'll try to get Apache2 working properly and then do a re- install from Ubuntu Software Centre. John ProblemType: Package DistroRelease: Ubuntu 10.04 Package: backuppc 3.1.0-9ubuntu1 ProcVersionSignature: Ubuntu 2.6.32-28.55-generic 2.6.32.27+drm33.12 Uname: Linux 2.6.32-28-generic i686 Architecture: i386 Date: Fri Feb 4 16:32:12 2011 ErrorMessage: subprocess installed post-installation script returned error exit status 1 InstallationMedia: Ubuntu 10.04 LTS Lucid Lynx - Release i386 (20100429) PackageArchitecture: all SourcePackage: backuppc Title: package backuppc 3.1.0-9ubuntu1 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1 ** Affects: backuppc (Ubuntu) Importance: Undecided Status: New ** Tags: apport-package i386 lucid -- You received this bug notification because you are a member of Ubuntu Server Team, which is subscribed to backuppc in ubuntu. https://bugs.launchpad.net/bugs/713204 Title: package backuppc 3.1.0-9ubuntu1 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1 -- Ubuntu-server-bugs mailing list Ubuntu-server-bugs@lists.ubuntu.com Modify settings or unsubscribe at: https://lists.ubuntu.com/mailman/listinfo/ubuntu-server-bugs
[Bug 713204] Re: package backuppc 3.1.0-9ubuntu1 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1
-- You received this bug notification because you are a member of Ubuntu Server Team, which is subscribed to backuppc in ubuntu. https://bugs.launchpad.net/bugs/713204 Title: package backuppc 3.1.0-9ubuntu1 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1 -- Ubuntu-server-bugs mailing list Ubuntu-server-bugs@lists.ubuntu.com Modify settings or unsubscribe at: https://lists.ubuntu.com/mailman/listinfo/ubuntu-server-bugs
