[Bug 368504] Re: HP Laserjet 3380 via samba: Test page OK, printing from applications hangs printer
Thank you for taking the time to report this bug and helping to make Ubuntu better. We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to New. ** Changed in: cups (Ubuntu) Status: Incomplete = Invalid -- HP Laserjet 3380 via samba: Test page OK, printing from applications hangs printer https://bugs.launchpad.net/bugs/368504 You received this bug notification because you are a member of Ubuntu Server Team, which is subscribed to samba in ubuntu. -- Ubuntu-server-bugs mailing list Ubuntu-server-bugs@lists.ubuntu.com Modify settings or unsubscribe at: https://lists.ubuntu.com/mailman/listinfo/ubuntu-server-bugs
[Bug 368504] Re: HP Laserjet 3380 via samba: Test page OK, printing from applications hangs printer
** Changed in: cups (Ubuntu) Status: Confirmed = Incomplete -- HP Laserjet 3380 via samba: Test page OK, printing from applications hangs printer https://bugs.launchpad.net/bugs/368504 You received this bug notification because you are a member of Ubuntu Server Team, which is subscribed to samba in ubuntu. -- Ubuntu-server-bugs mailing list Ubuntu-server-bugs@lists.ubuntu.com Modify settings or unsubscribe at: https://lists.ubuntu.com/mailman/listinfo/ubuntu-server-bugs
[Bug 368504] Re: HP Laserjet 3380 via samba: Test page OK, printing from applications hangs printer
It is not yet clear whether the problem is caused by Samba or if it is somewhere in the filter chain. The error_log does not show any problems with the smb CUPS backend (the Samba client), but there are some warnings coming from the filters. To give me the possibility to be able to reproduce the bug, please do the following: Disable the print queue by entering cupsdisable HP-LaserJet-3380 Clear the queue from stuck jobs with cancel -a and then send a job from an application with which your printer crashed. Now the job will wait in the disabled queue. Copy the job data file: sudo cp /var/spool/cups/d* ~/jobdata chmod 777 ~/jobdata Re-enable the print queue with cupsenable HP-LaserJet-3380 Check whether your printer really crashes. If the job gets printed normally, repeat the previous steps with another file/application, so that you get a job captured which causes the problem. Attach the file ~/jobdata to this bug report. Tell which file you have printed with which application. Attach also the file. -- HP Laserjet 3380 via samba: Test page OK, printing from applications hangs printer https://bugs.launchpad.net/bugs/368504 You received this bug notification because you are a member of Ubuntu Server Team, which is subscribed to samba in ubuntu. -- Ubuntu-server-bugs mailing list Ubuntu-server-bugs@lists.ubuntu.com Modify settings or unsubscribe at: https://lists.ubuntu.com/mailman/listinfo/ubuntu-server-bugs
