[Ubuntu-x-swat] [Bug 1892979] [NEW] Sizing issue on Startup
Public bug reported: Hello, I recently put together a new PC and installed a fresh Ubuntu 20.04. Immediately I noticed that, on startup, there was a flashing cursor and the decryption password screen was unusually large, but the login screen and desktop GUI was fine, so I thought nothing of it. With a recent update, the decryption password screen and the login screen are now both sized improperly and the text on the GUI is abnormally sized. I have included an image of the GUI with the bug apparent. If I toggle the 'large text' in universal access on then off, the problem resolves, but this is a hassle and happens every startup. I did have issues with the display driver for the GPU on installation and this may be a contributor but I am not sure and I am also not sure where to begin in troubleshooting this problem. Any help would be greatly appreciated. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44 Uname: Linux 5.4.0-42-generic x86_64 NonfreeKernelModules: wl nvidia_modeset nvidia .proc.driver.nvidia.gpus..01.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/:01:00.0' .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.suspend: suspend hibernate resume .proc.driver.nvidia.suspend_depth: default modeset uvm .proc.driver.nvidia.version: NVRM version: NVIDIA UNIX x86_64 Kernel Module 440.100 Fri May 29 08:45:51 UTC 2020 GCC version: ApportVersion: 2.20.11-0ubuntu27.8 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Wed Aug 26 14:15:32 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu DkmsStatus: bcmwl, 6.30.223.271+bdcom, 5.4.0-26-generic, x86_64: installed bcmwl, 6.30.223.271+bdcom, 5.4.0-42-generic, x86_64: installed nvidia, 440.100, 5.4.0-42-generic, x86_64: installed (WARNING! Diff between built and installed module!) (WARNING! Diff between built and installed module!) (WARNING! Diff between built and installed module!) ExtraDebuggingInterest: Yes GraphicsCard: NVIDIA Corporation TU117 [GeForce GTX 1650] [10de:1f82] (rev a1) (prog-if 00 [VGA controller]) Subsystem: Micro-Star International Co., Ltd. [MSI] TU117 [GeForce GTX 1650] [1462:8d92] InstallationDate: Installed on 2020-07-28 (28 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 004: ID c0f4:05c0 SZH usb keyboard Bus 001 Device 003: ID :0538 USB OPTICAL MOUSE Bus 001 Device 002: ID 0a12:0001 Cambridge Silicon Radio, Ltd Bluetooth Dongle (HCI mode) Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Gigabyte Technology Co., Ltd. B365M D3H ProcEnviron: LANGUAGE=en_AU:en PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_AU.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-42-generic root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/13/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: F2 dmi.board.asset.tag: Default string dmi.board.name: B365M D3H-CF dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: x.x dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF2:bd08/13/2019:svnGigabyteTechnologyCo.,Ltd.:pnB365MD3H:pvrDefaultstring:rvnGigabyteTechnologyCo.,Ltd.:rnB365MD3H-CF:rvrx.x:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: Default string dmi.product.name: B365M D3H dmi.product.sku: Default string dmi.product.version: Default string dmi.sys.vendor: Gigabyte Technology Co., Ltd. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.101-2 version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.8-0ubuntu1~20.04.1 version.libgl1-mesa-glx: libgl1-mesa-glx 20.0.8-0ubuntu1~20.04.1 version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2.2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 ** Affects: xorg (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug focal fonts ubuntu ** Attachment added: "Screenshot of GUI with enlarged text" https://bugs.launchpad.net/bugs/1892979/+attachment/5404595/+files/Screenshot%20from%202020-08-25%2020-36-38.png -- You received this bug notification because you are a member of Ubuntu-X, which is subscribed to xorg in Ubuntu.
[Ubuntu-x-swat] [Bug 1839010] Re: Touchpad does not work after installing Ubuntu
*** This bug is a duplicate of bug 1685937 *** https://bugs.launchpad.net/bugs/1685937 Except the workaround detailed in this bug does not seem to apply to me as there is no hid-ids.h or hid-core.c in /drivers/hid -- You received this bug notification because you are a member of Ubuntu-X, which is subscribed to libinput in Ubuntu. https://bugs.launchpad.net/bugs/1839010 Title: Touchpad does not work after installing Ubuntu To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/libinput/+bug/1839010/+subscriptions ___ Mailing list: https://launchpad.net/~ubuntu-x-swat Post to : ubuntu-x-swat@lists.launchpad.net Unsubscribe : https://launchpad.net/~ubuntu-x-swat More help : https://help.launchpad.net/ListHelp
Re: [Ubuntu-x-swat] [Bug 1798739] Re: [amdgpu] All video games freeze 5-10mins into play
So I became somewhat frustrated by this issue and used new installation media to completely reinstall ubuntu 18.04, removing the old partition and starting again from scratch. I installed steam as soon as the re-installation process had been completed, and downloaded/played Kerbal Space Program. I had exactly the same problem as before, the screen cutting out minutes into the game. On Wed, 24 Oct 2018 at 13:40, Daniel van Vugt wrote: > Thanks. Unfortunately you probably can't report crash files that were > created before the system update. Only crash files from a fully-updated > system are accepted. > > So please delete the existing crash files and wait for new ones to be > created. > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1798739 > > Title: > [amdgpu] All video games freeze 5-10mins into play > > Status in xorg-server package in Ubuntu: > Incomplete > Status in xserver-xorg-video-amdgpu package in Ubuntu: > Incomplete > > Bug description: > I recently installed steam on my system (Ubuntu 18.04), installed a > couple of games and attemped to play them. About a couple of minutes > in to playing cities: skylines, kerbal space program and mount and > blade: warband, the screen goes blank and the computer freezes. A hard > reboot is the only way to proceed. I have reinstalled drivers several > times, with no change in this situation. I know it's not a specs > problem because I ran these games on the exact same machine a couple > of weeks ago when I had Windows 10 installed (which I have since > removed). I think this is an xorg problem but I am not sure. > > xorg: > Installed: 1:7.7+19ubuntu7.1 > Candidate: 1:7.7+19ubuntu7.1 > Version table: >*** 1:7.7+19ubuntu7.1 500 > 500 http://au.archive.ubuntu.com/ubuntu bionic-updates/main > amd64 Packages > 100 /var/lib/dpkg/status >1:7.7+19ubuntu7 500 > 500 http://au.archive.ubuntu.com/ubuntu bionic/main amd64 > Packages > > ProblemType: Bug > DistroRelease: Ubuntu 18.04 > Package: xorg 1:7.7+19ubuntu7.1 > ProcVersionSignature: Ubuntu 4.15.0-36.39-generic 4.15.18 > Uname: Linux 4.15.0-36-generic x86_64 > ApportVersion: 2.20.9-0ubuntu7.4 > Architecture: amd64 > BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' > CompizPlugins: No value set for > `/apps/compiz-1/general/screen0/options/active_plugins' > CompositorRunning: None > CurrentDesktop: ubuntu:GNOME > Date: Fri Oct 19 14:02:58 2018 > DistUpgraded: Fresh install > DistroCodename: bionic > DistroVariant: ubuntu > DkmsStatus: amdgpu, 18.30-641594, 4.15.0-36-generic, x86_64: installed > ExtraDebuggingInterest: Yes > GpuHangFrequency: Several times a day > GpuHangReproducibility: Yes, I can easily reproduce it > GpuHangStarted: Within the last week or two > GraphicsCard: >Advanced Micro Devices, Inc. [AMD/ATI] Oland [Radeon HD 8570 / R7 > 240/340 OEM] [1002:6611] (prog-if 00 [VGA controller]) > Subsystem: Pegatron Oland [Radeon HD 8570 / R7 240/340 OEM] > [1b0a:90c4] > InstallationDate: Installed on 2018-09-11 (37 days ago) > InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 > (20180426) > MachineType: Hewlett-Packard 500-002a > ProcEnviron: >TERM=xterm-256color >PATH=(custom, no user) >XDG_RUNTIME_DIR= >LANG=en_AU.UTF-8 >SHELL=/bin/bash > ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-36-generic > root=UUID=49e15d88-cf4f-45cf-abc1-8e165cbdb4e4 ro quiet splash vt.handoff=1 > SourcePackage: xorg > Symptom: display > Title: Xorg freeze > UpgradeStatus: No upgrade log present (probably fresh install) > dmi.bios.date: 02/05/2013 > dmi.bios.vendor: AMI > dmi.bios.version: 8.15 > dmi.board.name: 2ADA > dmi.board.vendor: Foxconn > dmi.board.version: 1.00 > dmi.chassis.asset.tag: 4CE3190T0P > dmi.chassis.type: 3 > dmi.chassis.vendor: Hewlett-Packard > dmi.modalias: > dmi:bvnAMI:bvr8.15:bd02/05/2013:svnHewlett-Packard:pn500-002a:pvr:rvnFoxconn:rn2ADA:rvr1.00:cvnHewlett-Packard:ct3:cvr: > dmi.product.family: 103C_53316J G=D > dmi.product.name: 500-002a > dmi.sys.vendor: Hewlett-Packard > version.compiz: compiz N/A > version.libdrm2: libdrm2 2.4.96+git1810161830.5a3bdc~oibaf~b > version.libgl1-mesa-dri: libgl1-mesa-dri > 18.3~git1810170730.58a51d~oibaf~b > version.libgl1-mesa-glx: libgl1-mesa-glx > 18.3~git1810170730.58a51d~oibaf~b > version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4 > version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A > version.xserver-xorg-video-ati: xserver-xorg-video-ati > 1:18.1.0+git1809261933.80514b~oibaf~b > version.xserver-xorg-video-intel: xserver-xorg-video-intel > 2:2.99.917+git1809061934.25c9a2~oibaf~b > version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau > 1:1.0.15+git1807201019.ac8f7b~oibaf~b > > To manage notifications about
Re: [Ubuntu-x-swat] [Bug 1798739] Re: [amdgpu] All video games freeze 5-10mins into play
Just to add, this is the screenshot I took of another attempt. The upgrade commands are there just to show what I see when I run those commands. They were run previous to a reboot, then I ran them again to make the screenshot. Regards, Adrian On Tue, 23 Oct 2018 at 21:15, Adrian Barbuio wrote: > Okay, so I have run the update and reboot commands. I tried to run the > ubuntu-bug command again and I got exactly the same error message as was in > the previous screenshot. > > On Tue, 23 Oct 2018 at 20:46, Daniel van Vugt < > daniel.van.v...@canonical.com> wrote: > >> That screenshot shows that you can't report crash files because your >> system is out of date. To fix that please do a full system update first: >> >> 1. sudo apt update >> 2. sudo apt full-upgrade >> 3. Reboot >> >> -- >> You received this bug notification because you are subscribed to the bug >> report. >> https://bugs.launchpad.net/bugs/1798739 >> >> Title: >> [amdgpu] All video games freeze 5-10mins into play >> >> Status in xorg-server package in Ubuntu: >> Incomplete >> Status in xserver-xorg-video-amdgpu package in Ubuntu: >> Incomplete >> >> Bug description: >> I recently installed steam on my system (Ubuntu 18.04), installed a >> couple of games and attemped to play them. About a couple of minutes >> in to playing cities: skylines, kerbal space program and mount and >> blade: warband, the screen goes blank and the computer freezes. A hard >> reboot is the only way to proceed. I have reinstalled drivers several >> times, with no change in this situation. I know it's not a specs >> problem because I ran these games on the exact same machine a couple >> of weeks ago when I had Windows 10 installed (which I have since >> removed). I think this is an xorg problem but I am not sure. >> >> xorg: >> Installed: 1:7.7+19ubuntu7.1 >> Candidate: 1:7.7+19ubuntu7.1 >> Version table: >>*** 1:7.7+19ubuntu7.1 500 >> 500 http://au.archive.ubuntu.com/ubuntu bionic-updates/main >> amd64 Packages >> 100 /var/lib/dpkg/status >>1:7.7+19ubuntu7 500 >> 500 http://au.archive.ubuntu.com/ubuntu bionic/main amd64 >> Packages >> >> ProblemType: Bug >> DistroRelease: Ubuntu 18.04 >> Package: xorg 1:7.7+19ubuntu7.1 >> ProcVersionSignature: Ubuntu 4.15.0-36.39-generic 4.15.18 >> Uname: Linux 4.15.0-36-generic x86_64 >> ApportVersion: 2.20.9-0ubuntu7.4 >> Architecture: amd64 >> BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' >> CompizPlugins: No value set for >> `/apps/compiz-1/general/screen0/options/active_plugins' >> CompositorRunning: None >> CurrentDesktop: ubuntu:GNOME >> Date: Fri Oct 19 14:02:58 2018 >> DistUpgraded: Fresh install >> DistroCodename: bionic >> DistroVariant: ubuntu >> DkmsStatus: amdgpu, 18.30-641594, 4.15.0-36-generic, x86_64: installed >> ExtraDebuggingInterest: Yes >> GpuHangFrequency: Several times a day >> GpuHangReproducibility: Yes, I can easily reproduce it >> GpuHangStarted: Within the last week or two >> GraphicsCard: >>Advanced Micro Devices, Inc. [AMD/ATI] Oland [Radeon HD 8570 / R7 >> 240/340 OEM] [1002:6611] (prog-if 00 [VGA controller]) >> Subsystem: Pegatron Oland [Radeon HD 8570 / R7 240/340 OEM] >> [1b0a:90c4] >> InstallationDate: Installed on 2018-09-11 (37 days ago) >> InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 >> (20180426) >> MachineType: Hewlett-Packard 500-002a >> ProcEnviron: >>TERM=xterm-256color >>PATH=(custom, no user) >>XDG_RUNTIME_DIR= >>LANG=en_AU.UTF-8 >>SHELL=/bin/bash >> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-36-generic >> root=UUID=49e15d88-cf4f-45cf-abc1-8e165cbdb4e4 ro quiet splash vt.handoff=1 >> SourcePackage: xorg >> Symptom: display >> Title: Xorg freeze >> UpgradeStatus: No upgrade log present (probably fresh install) >> dmi.bios.date: 02/05/2013 >> dmi.bios.vendor: AMI >> dmi.bios.version: 8.15 >> dmi.board.name: 2ADA >> dmi.board.vendor: Foxconn >> dmi.board.version: 1.00 >> dmi.chassis.asset.tag: 4CE3190T0P >> dmi.chassis.type: 3 >> dmi.chassis.vendor: Hewlett-Packard >> dmi.modalias: >> dmi:bvnAMI:bvr8.15:bd02/05/2013:svnHewlett-Packard:pn500-002a:pvr:rvnFoxconn:rn2ADA:rvr1.00:cvnHewlett-Packard:ct3:cvr: >> dmi.product.family: 103C_53316J G
Re: [Ubuntu-x-swat] [Bug 1798739] Re: [amdgpu] All video games freeze 5-10mins into play
Okay, so I have run the update and reboot commands. I tried to run the ubuntu-bug command again and I got exactly the same error message as was in the previous screenshot. On Tue, 23 Oct 2018 at 20:46, Daniel van Vugt wrote: > That screenshot shows that you can't report crash files because your > system is out of date. To fix that please do a full system update first: > > 1. sudo apt update > 2. sudo apt full-upgrade > 3. Reboot > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1798739 > > Title: > [amdgpu] All video games freeze 5-10mins into play > > Status in xorg-server package in Ubuntu: > Incomplete > Status in xserver-xorg-video-amdgpu package in Ubuntu: > Incomplete > > Bug description: > I recently installed steam on my system (Ubuntu 18.04), installed a > couple of games and attemped to play them. About a couple of minutes > in to playing cities: skylines, kerbal space program and mount and > blade: warband, the screen goes blank and the computer freezes. A hard > reboot is the only way to proceed. I have reinstalled drivers several > times, with no change in this situation. I know it's not a specs > problem because I ran these games on the exact same machine a couple > of weeks ago when I had Windows 10 installed (which I have since > removed). I think this is an xorg problem but I am not sure. > > xorg: > Installed: 1:7.7+19ubuntu7.1 > Candidate: 1:7.7+19ubuntu7.1 > Version table: >*** 1:7.7+19ubuntu7.1 500 > 500 http://au.archive.ubuntu.com/ubuntu bionic-updates/main > amd64 Packages > 100 /var/lib/dpkg/status >1:7.7+19ubuntu7 500 > 500 http://au.archive.ubuntu.com/ubuntu bionic/main amd64 > Packages > > ProblemType: Bug > DistroRelease: Ubuntu 18.04 > Package: xorg 1:7.7+19ubuntu7.1 > ProcVersionSignature: Ubuntu 4.15.0-36.39-generic 4.15.18 > Uname: Linux 4.15.0-36-generic x86_64 > ApportVersion: 2.20.9-0ubuntu7.4 > Architecture: amd64 > BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' > CompizPlugins: No value set for > `/apps/compiz-1/general/screen0/options/active_plugins' > CompositorRunning: None > CurrentDesktop: ubuntu:GNOME > Date: Fri Oct 19 14:02:58 2018 > DistUpgraded: Fresh install > DistroCodename: bionic > DistroVariant: ubuntu > DkmsStatus: amdgpu, 18.30-641594, 4.15.0-36-generic, x86_64: installed > ExtraDebuggingInterest: Yes > GpuHangFrequency: Several times a day > GpuHangReproducibility: Yes, I can easily reproduce it > GpuHangStarted: Within the last week or two > GraphicsCard: >Advanced Micro Devices, Inc. [AMD/ATI] Oland [Radeon HD 8570 / R7 > 240/340 OEM] [1002:6611] (prog-if 00 [VGA controller]) > Subsystem: Pegatron Oland [Radeon HD 8570 / R7 240/340 OEM] > [1b0a:90c4] > InstallationDate: Installed on 2018-09-11 (37 days ago) > InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 > (20180426) > MachineType: Hewlett-Packard 500-002a > ProcEnviron: >TERM=xterm-256color >PATH=(custom, no user) >XDG_RUNTIME_DIR= >LANG=en_AU.UTF-8 >SHELL=/bin/bash > ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-36-generic > root=UUID=49e15d88-cf4f-45cf-abc1-8e165cbdb4e4 ro quiet splash vt.handoff=1 > SourcePackage: xorg > Symptom: display > Title: Xorg freeze > UpgradeStatus: No upgrade log present (probably fresh install) > dmi.bios.date: 02/05/2013 > dmi.bios.vendor: AMI > dmi.bios.version: 8.15 > dmi.board.name: 2ADA > dmi.board.vendor: Foxconn > dmi.board.version: 1.00 > dmi.chassis.asset.tag: 4CE3190T0P > dmi.chassis.type: 3 > dmi.chassis.vendor: Hewlett-Packard > dmi.modalias: > dmi:bvnAMI:bvr8.15:bd02/05/2013:svnHewlett-Packard:pn500-002a:pvr:rvnFoxconn:rn2ADA:rvr1.00:cvnHewlett-Packard:ct3:cvr: > dmi.product.family: 103C_53316J G=D > dmi.product.name: 500-002a > dmi.sys.vendor: Hewlett-Packard > version.compiz: compiz N/A > version.libdrm2: libdrm2 2.4.96+git1810161830.5a3bdc~oibaf~b > version.libgl1-mesa-dri: libgl1-mesa-dri > 18.3~git1810170730.58a51d~oibaf~b > version.libgl1-mesa-glx: libgl1-mesa-glx > 18.3~git1810170730.58a51d~oibaf~b > version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4 > version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A > version.xserver-xorg-video-ati: xserver-xorg-video-ati > 1:18.1.0+git1809261933.80514b~oibaf~b > version.xserver-xorg-video-intel: xserver-xorg-video-intel > 2:2.99.917+git1809061934.25c9a2~oibaf~b > version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau > 1:1.0.15+git1807201019.ac8f7b~oibaf~b > > To manage notifications about this bug go to: > > https://bugs.launchpad.net/ubuntu/+source/xorg-server/+bug/1798739/+subscriptions > -- You received this bug notification because you are a member of Ubuntu-X, which is subscribed to xorg-server in Ubuntu.
Re: [Ubuntu-x-swat] [Bug 1798739] Re: [amdgpu] All video games freeze 5-10mins into play
Hello Daniel I attempted all three steps and I came across the message in the screenshot. When I click send there is no further message. I am not sure how to find an id number. Also, I checked the gnome-shell file and there was no file labelled 'extensions'. I assume this is because I have no extensions installed? Regards, Adrian On Tue, 23 Oct 2018 at 19:11, Daniel van Vugt wrote: > Thanks. It looks like something is crashing at the end (where you see > "whoopsie") but I can't yet tell what. > > Firstly, please remove/disable all gnome-shell extensions as they are > often the cause of crashes. > > Secondly... > > Thank you for taking the time to report this bug and helping to make > Ubuntu better. It sounds like some part of the system has crashed. To > help us find the cause of the crash please follow these steps: > > 1. Look in /var/crash for crash files and if found run: > ubuntu-bug YOURFILE.crash > Then tell us the ID of the newly-created bug. > > 2. If step 1 failed then look at https://errors.ubuntu.com/user/ID where > ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine. > Do you find any links to recent problems on that page? If so then please > send the links to us. > > 3. If step 2 also failed then apply the workaround from bug 994921, > reboot, reproduce the crash, and retry step 1. > > Please take care to avoid attaching .crash files to bugs as we are > unable to process them as file attachments. It would also be a security > risk for yourself. > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1798739 > > Title: > [amdgpu] All video games freeze 5-10mins into play > > Status in xorg-server package in Ubuntu: > Incomplete > Status in xserver-xorg-video-amdgpu package in Ubuntu: > Incomplete > > Bug description: > I recently installed steam on my system (Ubuntu 18.04), installed a > couple of games and attemped to play them. About a couple of minutes > in to playing cities: skylines, kerbal space program and mount and > blade: warband, the screen goes blank and the computer freezes. A hard > reboot is the only way to proceed. I have reinstalled drivers several > times, with no change in this situation. I know it's not a specs > problem because I ran these games on the exact same machine a couple > of weeks ago when I had Windows 10 installed (which I have since > removed). I think this is an xorg problem but I am not sure. > > xorg: > Installed: 1:7.7+19ubuntu7.1 > Candidate: 1:7.7+19ubuntu7.1 > Version table: >*** 1:7.7+19ubuntu7.1 500 > 500 http://au.archive.ubuntu.com/ubuntu bionic-updates/main > amd64 Packages > 100 /var/lib/dpkg/status >1:7.7+19ubuntu7 500 > 500 http://au.archive.ubuntu.com/ubuntu bionic/main amd64 > Packages > > ProblemType: Bug > DistroRelease: Ubuntu 18.04 > Package: xorg 1:7.7+19ubuntu7.1 > ProcVersionSignature: Ubuntu 4.15.0-36.39-generic 4.15.18 > Uname: Linux 4.15.0-36-generic x86_64 > ApportVersion: 2.20.9-0ubuntu7.4 > Architecture: amd64 > BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' > CompizPlugins: No value set for > `/apps/compiz-1/general/screen0/options/active_plugins' > CompositorRunning: None > CurrentDesktop: ubuntu:GNOME > Date: Fri Oct 19 14:02:58 2018 > DistUpgraded: Fresh install > DistroCodename: bionic > DistroVariant: ubuntu > DkmsStatus: amdgpu, 18.30-641594, 4.15.0-36-generic, x86_64: installed > ExtraDebuggingInterest: Yes > GpuHangFrequency: Several times a day > GpuHangReproducibility: Yes, I can easily reproduce it > GpuHangStarted: Within the last week or two > GraphicsCard: >Advanced Micro Devices, Inc. [AMD/ATI] Oland [Radeon HD 8570 / R7 > 240/340 OEM] [1002:6611] (prog-if 00 [VGA controller]) > Subsystem: Pegatron Oland [Radeon HD 8570 / R7 240/340 OEM] > [1b0a:90c4] > InstallationDate: Installed on 2018-09-11 (37 days ago) > InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 > (20180426) > MachineType: Hewlett-Packard 500-002a > ProcEnviron: >TERM=xterm-256color >PATH=(custom, no user) >XDG_RUNTIME_DIR= >LANG=en_AU.UTF-8 >SHELL=/bin/bash > ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-36-generic > root=UUID=49e15d88-cf4f-45cf-abc1-8e165cbdb4e4 ro quiet splash vt.handoff=1 > SourcePackage: xorg > Symptom: display > Title: Xorg freeze > UpgradeStatus: No upgrade log present (probably fresh install) > dmi.bios.date: 02/05/2013 > dmi.bios.vendor: AMI > dmi.bios.version: 8.15 > dmi.board.name: 2ADA > dmi.board.vendor: Foxconn > dmi.board.version: 1.00 > dmi.chassis.asset.tag: 4CE3190T0P > dmi.chassis.type: 3 > dmi.chassis.vendor: Hewlett-Packard > dmi.modalias: > dmi:bvnAMI:bvr8.15:bd02/05/2013:svnHewlett-Packard:pn500-002a:pvr:rvnFoxconn:rn2ADA:rvr1.00:cvnHewlett-Packard:ct3:cvr: > dmi.product.family:
Re: [Ubuntu-x-swat] [Bug 1798739] Re: [amdgpu] All video games freeze 5-10mins into play
Hello Daniel. I have performed the tasks you requested and have the relevant text file attached. Regards, Adrian On 23/10/18 4:43 pm, Daniel van Vugt wrote: > Please: > > 1. Reboot and run nothing other than one game that will trigger the bug. > Do not run any other apps. > > 2. After the bug happens and you have to reboot a second time then run: > >journalctl --system -b-1 > previous_boot_sys.txt > > and attach it here again. > > ** Changed in: xorg-server (Ubuntu) > Status: New => Incomplete > > ** Changed in: xserver-xorg-video-amdgpu (Ubuntu) > Status: New => Incomplete > ** Attachment added: "previous_boot_sys.txt" https://bugs.launchpad.net/bugs/1798739/+attachment/5204391/+files/previous_boot_sys.txt -- You received this bug notification because you are a member of Ubuntu-X, which is subscribed to xorg-server in Ubuntu. https://bugs.launchpad.net/bugs/1798739 Title: [amdgpu] All video games freeze 5-10mins into play To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg-server/+bug/1798739/+subscriptions ___ Mailing list: https://launchpad.net/~ubuntu-x-swat Post to : ubuntu-x-swat@lists.launchpad.net Unsubscribe : https://launchpad.net/~ubuntu-x-swat More help : https://help.launchpad.net/ListHelp
Re: [Ubuntu-x-swat] [Bug 1798739] Re: [amdgpu] All video games freeze 5-10mins into play
Hello Daniel I did not receive any instructions, or any text at all in your last message. I am just wanting to know if there is any update on this issue and how to solve it. Regards, Adrian On 22/10/18 6:22 pm, Daniel van Vugt wrote: > ** Also affects: xserver-xorg-video-amdgpu (Ubuntu) > Importance: Undecided > Status: New > > ** Changed in: xorg-server (Ubuntu) > Status: Incomplete => New > -- You received this bug notification because you are a member of Ubuntu-X, which is subscribed to xorg-server in Ubuntu. https://bugs.launchpad.net/bugs/1798739 Title: [amdgpu] All video games freeze 5-10mins into play To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg-server/+bug/1798739/+subscriptions ___ Mailing list: https://launchpad.net/~ubuntu-x-swat Post to : ubuntu-x-swat@lists.launchpad.net Unsubscribe : https://launchpad.net/~ubuntu-x-swat More help : https://help.launchpad.net/ListHelp
Re: [Ubuntu-x-swat] [Bug 1798739] Re: [amdgpu] All video games freeze 5-10mins into play
No worries. The txt file is attached. Regards, Adrian On 22/10/18 5:28 pm, Daniel van Vugt wrote: > Thanks. > > Please also run this command and send us the output: > >dpkg -l > allpackages.txt > > ** Summary changed: > > - All video games freeze 5-10mins into play > + [amdgpu] All video games freeze 5-10mins into play > > ** Package changed: ubuntu => xorg-server (Ubuntu) > ** Attachment added: "allpackages.txt" https://bugs.launchpad.net/bugs/1798739/+attachment/5203873/+files/allpackages.txt -- You received this bug notification because you are a member of Ubuntu-X, which is subscribed to xorg-server in Ubuntu. https://bugs.launchpad.net/bugs/1798739 Title: [amdgpu] All video games freeze 5-10mins into play To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg-server/+bug/1798739/+subscriptions ___ Mailing list: https://launchpad.net/~ubuntu-x-swat Post to : ubuntu-x-swat@lists.launchpad.net Unsubscribe : https://launchpad.net/~ubuntu-x-swat More help : https://help.launchpad.net/ListHelp
[Ubuntu-x-swat] [Bug 1798739] [NEW] All video games freeze 5-10mins into play
Public bug reported: I recently installed steam on my system (Ubuntu 18.04), installed a couple of games and attemped to play them. About a couple of minutes in to playing cities: skylines, kerbal space program and mount and blade: warband, the screen goes blank and the computer freezes. A hard reboot is the only way to proceed. I have reinstalled drivers several times, with no change in this situation. I know it's not a specs problem because I ran these games on the exact same machine a couple of weeks ago when I had Windows 10 installed (which I have since removed). I think this is an xorg problem but I am not sure. xorg: Installed: 1:7.7+19ubuntu7.1 Candidate: 1:7.7+19ubuntu7.1 Version table: *** 1:7.7+19ubuntu7.1 500 500 http://au.archive.ubuntu.com/ubuntu bionic-updates/main amd64 Packages 100 /var/lib/dpkg/status 1:7.7+19ubuntu7 500 500 http://au.archive.ubuntu.com/ubuntu bionic/main amd64 Packages ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: xorg 1:7.7+19ubuntu7.1 ProcVersionSignature: Ubuntu 4.15.0-36.39-generic 4.15.18 Uname: Linux 4.15.0-36-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.4 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Fri Oct 19 14:02:58 2018 DistUpgraded: Fresh install DistroCodename: bionic DistroVariant: ubuntu DkmsStatus: amdgpu, 18.30-641594, 4.15.0-36-generic, x86_64: installed ExtraDebuggingInterest: Yes GpuHangFrequency: Several times a day GpuHangReproducibility: Yes, I can easily reproduce it GpuHangStarted: Within the last week or two GraphicsCard: Advanced Micro Devices, Inc. [AMD/ATI] Oland [Radeon HD 8570 / R7 240/340 OEM] [1002:6611] (prog-if 00 [VGA controller]) Subsystem: Pegatron Oland [Radeon HD 8570 / R7 240/340 OEM] [1b0a:90c4] InstallationDate: Installed on 2018-09-11 (37 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) MachineType: Hewlett-Packard 500-002a ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_AU.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-36-generic root=UUID=49e15d88-cf4f-45cf-abc1-8e165cbdb4e4 ro quiet splash vt.handoff=1 SourcePackage: xorg Symptom: display Title: Xorg freeze UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/05/2013 dmi.bios.vendor: AMI dmi.bios.version: 8.15 dmi.board.name: 2ADA dmi.board.vendor: Foxconn dmi.board.version: 1.00 dmi.chassis.asset.tag: 4CE3190T0P dmi.chassis.type: 3 dmi.chassis.vendor: Hewlett-Packard dmi.modalias: dmi:bvnAMI:bvr8.15:bd02/05/2013:svnHewlett-Packard:pn500-002a:pvr:rvnFoxconn:rn2ADA:rvr1.00:cvnHewlett-Packard:ct3:cvr: dmi.product.family: 103C_53316J G=D dmi.product.name: 500-002a dmi.sys.vendor: Hewlett-Packard version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.96+git1810161830.5a3bdc~oibaf~b version.libgl1-mesa-dri: libgl1-mesa-dri 18.3~git1810170730.58a51d~oibaf~b version.libgl1-mesa-glx: libgl1-mesa-glx 18.3~git1810170730.58a51d~oibaf~b version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.1.0+git1809261933.80514b~oibaf~b version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git1809061934.25c9a2~oibaf~b version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15+git1807201019.ac8f7b~oibaf~b ** Affects: xorg (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug bionic freeze third-party-packages ubuntu -- You received this bug notification because you are a member of Ubuntu-X, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1798739 Title: All video games freeze 5-10mins into play To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1798739/+subscriptions ___ Mailing list: https://launchpad.net/~ubuntu-x-swat Post to : ubuntu-x-swat@lists.launchpad.net Unsubscribe : https://launchpad.net/~ubuntu-x-swat More help : https://help.launchpad.net/ListHelp
