[Ubuntu-x-swat] [Bug 1897185] Re: Laptop docked with lid closed, goes to sleep immediately on login
Another wrinkle since this week's kernel update in 20.04.1 (from 5.4.0.54.57 to 5.4.0.56.59: on every second or third startup in the UltraDock and with the external HDMI display as primary (which is where this suspend on login password problem occurs), the system now goes into never-never land instead of suspending. The external display stays active (doesn't go into power standby) but remains black; if I open the lid of the docked laptop it also usually remains black; the soft reboot (Alt+Prtscrn followed by REISUB) does nothing; so the only option is a hard power down. Wait 10-15 seconds and restart, and it's back to the usual suspend on entry of the login password. Please fix again, this bug affects every Ubuntu system here. All 20.04 and ThinkPads from T440 through T480 series; so older to practically new. Thanks. -- You received this bug notification because you are a member of Ubuntu-X, which is subscribed to xorg-server in Ubuntu. https://bugs.launchpad.net/bugs/1897185 Title: Laptop docked with lid closed, goes to sleep immediately on login To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1897185/+subscriptions ___ Mailing list: https://launchpad.net/~ubuntu-x-swat Post to : ubuntu-x-swat@lists.launchpad.net Unsubscribe : https://launchpad.net/~ubuntu-x-swat More help : https://help.launchpad.net/ListHelp
[Ubuntu-x-swat] [Bug 1897185] Re: Laptop docked with lid closed, goes to sleep immediately on login
This bug remains, and exhibits with every startup in the T570's UltraDock. Likewise, this bug has exhibited on every system here (all ThinkPads) when in their respective UltraDocks. This includes a T480, which is a current machine based on the i7-8xxx chipset. -- You received this bug notification because you are a member of Ubuntu-X, which is subscribed to xorg-server in Ubuntu. https://bugs.launchpad.net/bugs/1897185 Title: Laptop docked with lid closed, goes to sleep immediately on login To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1897185/+subscriptions ___ Mailing list: https://launchpad.net/~ubuntu-x-swat Post to : ubuntu-x-swat@lists.launchpad.net Unsubscribe : https://launchpad.net/~ubuntu-x-swat More help : https://help.launchpad.net/ListHelp
[Ubuntu-x-swat] [Bug 1897185] Re: Laptop docked with lid closed, goes to sleep immediately on login
Update: this is still acting up, even after the kernel update and Intel microcode updates of Nov 11 and Nov 12 respectively. Given those updates, I tested to see whether this bug is still there. Unfortunately, it is. This is a ThinkPad T570, docked, using external HDMI display (via the dock) as primary. Also external Lenovo keyboard and mouse, obviously. By simply re-selecting the proprietary nVidia driver for the discrete graphics, the system goes into suspend as soon as the login password is entered. These drivers worked just fine until the Ubuntu update issues in September. I tried 2 different versions of the nVidia driver; both continue to cause this bug as has been the case since I opened this bug report. I have also seen this bug triggered by automatic loading of the Dropbox app (which I am keeping turned off until this is fixed); by a Logitech USB wireless mouse (on a T480 configuration); and after a few occurrences even by just the loading of the gnome shell. -- You received this bug notification because you are a member of Ubuntu-X, which is subscribed to xorg-server in Ubuntu. https://bugs.launchpad.net/bugs/1897185 Title: Laptop docked with lid closed, goes to sleep immediately on login To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1897185/+subscriptions ___ Mailing list: https://launchpad.net/~ubuntu-x-swat Post to : ubuntu-x-swat@lists.launchpad.net Unsubscribe : https://launchpad.net/~ubuntu-x-swat More help : https://help.launchpad.net/ListHelp
[Ubuntu-x-swat] [Bug 1897185] Re: Laptop docked with lid closed, goes to sleep immediately on login
Daniel, of course. My point was that I've now seen multiple occurrences where this suspend on login bug, as it continues to occur on a given system, causes Ubuntu to become less and less stable over time. Unfortunately that impact has become predictable at least on the machines here. So to me, this particular bug is of increasing concern and urgency. I'm new to Ubuntu and appreciate your pointers. If I can see consistency and gather enough information to report a new bug, I will. So far, what I see is that this suspend on login bug can follow various events on a docked laptop: loading the Dropbox app, loading the Logitech module for a USB wireless mouse, loading third party nVidia drivers... and then with continued occurrences it goes deeper into the gnome shell. The affected systems have submitted automated crash reports already. But at this point my concern is this suspend on login bug. I certainly didn't intend to shift attention from the bug at hand! Quite the opposite. Thanks. -- You received this bug notification because you are a member of Ubuntu-X, which is subscribed to xorg-server in Ubuntu. https://bugs.launchpad.net/bugs/1897185 Title: Laptop docked with lid closed, goes to sleep immediately on login To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1897185/+subscriptions ___ Mailing list: https://launchpad.net/~ubuntu-x-swat Post to : ubuntu-x-swat@lists.launchpad.net Unsubscribe : https://launchpad.net/~ubuntu-x-swat More help : https://help.launchpad.net/ListHelp
[Ubuntu-x-swat] [Bug 1897185] Re: Laptop docked with lid closed, goes to sleep immediately on login
This bug is destabilizing the main Ubuntu system here again. Gnome shell has begun to crash. Latest cold start once again went into suspend as soon as the login password was entered. Lines immediately before suspending were: Stopped target Main User Target A connection to the bus can't be made Error while sending AddMatch () message: The connection is closed Stopping Tracker file system data miner... OK systemd-hotnamed.service: Succeeded. Delay lock is active (UID 1000/tim, PID 1690/gnome-shell) but inhibitor timeout is reached. Starting Suspend... Suspending system... PM: suspend entry (deep) Please get on this. Thanks. -- You received this bug notification because you are a member of Ubuntu-X, which is subscribed to xorg-server in Ubuntu. https://bugs.launchpad.net/bugs/1897185 Title: Laptop docked with lid closed, goes to sleep immediately on login To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1897185/+subscriptions ___ Mailing list: https://launchpad.net/~ubuntu-x-swat Post to : ubuntu-x-swat@lists.launchpad.net Unsubscribe : https://launchpad.net/~ubuntu-x-swat More help : https://help.launchpad.net/ListHelp
[Ubuntu-x-swat] [Bug 1897185] Re: Laptop docked with lid closed, goes to sleep immediately on login
This may also help: I'm testing the fix for bug 1872159 (spinning logo hang on startup). It seems to be working. So, since the rendering of the nVidia driver is superior to the x.org driver, I switched for the generic x.org back to nVidia's latest 450 version for the T570's GeForce 940MX. Well: on startup, the system exhibited this bug and went into suspend as soon as I put in the password. Immediately before suspending, the logs showed: NVidia: access. Using input driver 'libinput' for 'Video Bus' and then suspended. I then tried nVidia's 435 driver; same result (system suspended at login). So I've gone back to the generic x.org driver for the discrete graphics again. This is the same system where loading the Dropbox app on startup will also cause suspend. Hope this helps. Thanks. -- You received this bug notification because you are a member of Ubuntu-X, which is subscribed to xorg-server in Ubuntu. https://bugs.launchpad.net/bugs/1897185 Title: Laptop docked with lid closed, goes to sleep immediately on login To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1897185/+subscriptions ___ Mailing list: https://launchpad.net/~ubuntu-x-swat Post to : ubuntu-x-swat@lists.launchpad.net Unsubscribe : https://launchpad.net/~ubuntu-x-swat More help : https://help.launchpad.net/ListHelp
[Ubuntu-x-swat] [Bug 1897185] Re: Laptop docked with lid closed, goes to sleep immediately on login
Another system failed under 20.04.1: A T480 that hadn't been used for a while, set up dual boot Ubuntu 20.04 and Win 10. Ubuntu had updates waiting including the 20.04.1 updates from several weeks ago. As soon as that installed and the system was restarted, malfunctions began. The system was docked (UltraDock) running lid closed with an external HDMI display as primary and a Lenovo USB external keyboard. The dock also had a Logitech USB dongle for the wireless Logitech mouse. Immediately upon restarting, the system suspended as soon as the login password was entered. In looking at the logs, it appears that the action immediately preceeding the suspend was loading the Logitech module. This now happens every startup unless the Logitech mouse is turned OFF during startup. The splash screen is turned off to prevent the spinning logo hang (done on the first restart after the updates -- after resuming from suspend -- to prevent the hang); the initramfs error messages are on full display with every start. This system includes discrete nVidia graphics on an 8th gen Intel chipset with Sierra Wireless. Ubuntu is using the proprietary nVidia drivers, which were loaded prior to the 20.04.1 updates; those updates did install the most recent nVidia driver. This system does NOT have Dropbox loaded. Posting this to provide another data point that I hope will help to pin down this problem. FYI, this is now 3 of 3 Ubuntu LTS 20.04 systems here that have been afflicted with the Ubuntu 20.04.1 bugs. -- You received this bug notification because you are a member of Ubuntu-X, which is subscribed to xorg-server in Ubuntu. https://bugs.launchpad.net/bugs/1897185 Title: Laptop docked with lid closed, goes to sleep immediately on login To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1897185/+subscriptions ___ Mailing list: https://launchpad.net/~ubuntu-x-swat Post to : ubuntu-x-swat@lists.launchpad.net Unsubscribe : https://launchpad.net/~ubuntu-x-swat More help : https://help.launchpad.net/ListHelp
[Ubuntu-x-swat] [Bug 1897185] Re: Laptop docked with lid closed, goes to sleep immediately on login
Daniel, this seems consistent: so long as I don't load the Dropbox app, I haven't seen the suspend. I don't know if this is the cause but regardless the Dropbox app may help in reproducing this issue? Thanks... -- You received this bug notification because you are a member of Ubuntu-X, which is subscribed to xorg-server in Ubuntu. https://bugs.launchpad.net/bugs/1897185 Title: Laptop docked with lid closed, goes to sleep immediately on login To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1897185/+subscriptions ___ Mailing list: https://launchpad.net/~ubuntu-x-swat Post to : ubuntu-x-swat@lists.launchpad.net Unsubscribe : https://launchpad.net/~ubuntu-x-swat More help : https://help.launchpad.net/ListHelp
[Ubuntu-x-swat] [Bug 1897185] Re: Laptop docked with lid closed, goes to sleep immediately on login
Daniel, thanks; looks like there IS something with the Dropbox app going on as one triggers of this. I changed the Dropbox properties so that Dropbox does not automatically start; turned off Dropbox sync; and turned off the Dropbox app. Shut down the system. When I started the system, it did not suspend? Perhaps this will help to reproduce this issue? Again, as best I could see in the logs, the event immediately before the suspend event was loading a dropbox extension (comment 14 above). Thanks... -- You received this bug notification because you are a member of Ubuntu-X, which is subscribed to xorg-server in Ubuntu. https://bugs.launchpad.net/bugs/1897185 Title: Laptop docked with lid closed, goes to sleep immediately on login To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1897185/+subscriptions ___ Mailing list: https://launchpad.net/~ubuntu-x-swat Post to : ubuntu-x-swat@lists.launchpad.net Unsubscribe : https://launchpad.net/~ubuntu-x-swat More help : https://help.launchpad.net/ListHelp
[Ubuntu-x-swat] [Bug 1897185] Re: Laptop docked with lid closed, goes to sleep immediately on login
Looking through the logs... Seeing "Suspending" from systemd-logind this morning. The line immediately before (below) that is dropbox: load fq extention '/home/tim/.dropbox-dist/dropbox-lnx.x86_64-108.4.453/psutil._psutil_posi The lines immediately after (above) the suspending line are (going upward) NetworkManager-dispatcher.service: Succeeded. [1603373101.8743] manager: NetworkManager state is now ASLEEP Is this where it suspended after I put in the login password? If you can point me to the particular log and what to look for, I'll be glad to see if I can find it or I can upload a log if you tell me what file? Thanks. -- You received this bug notification because you are a member of Ubuntu-X, which is subscribed to xorg-server in Ubuntu. https://bugs.launchpad.net/bugs/1897185 Title: Laptop docked with lid closed, goes to sleep immediately on login To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1897185/+subscriptions ___ Mailing list: https://launchpad.net/~ubuntu-x-swat Post to : ubuntu-x-swat@lists.launchpad.net Unsubscribe : https://launchpad.net/~ubuntu-x-swat More help : https://help.launchpad.net/ListHelp
[Ubuntu-x-swat] [Bug 1897185] Re: Laptop docked with lid closed, goes to sleep immediately on login
Posted this detail upstream at Plymouth in hopes it may help: So I did 3 things yesterday: I applied all Ubuntu Updates; turned the splash screen back on; and reverted from the third-party nVidia drivers back to the open source driver. Then rebooted. This was the first time in a month that I was able to get past these problems. Today, with no further changes, the suspend on login is back. As with the spinning logo, it occurs when laptops are docked and running lid down with external HDMI display as primary along with external keyboard and mouse. I hope that this may help in pinning these down? Thank you. -- You received this bug notification because you are a member of Ubuntu-X, which is subscribed to xorg-server in Ubuntu. https://bugs.launchpad.net/bugs/1897185 Title: Laptop docked with lid closed, goes to sleep immediately on login To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1897185/+subscriptions ___ Mailing list: https://launchpad.net/~ubuntu-x-swat Post to : ubuntu-x-swat@lists.launchpad.net Unsubscribe : https://launchpad.net/~ubuntu-x-swat More help : https://help.launchpad.net/ListHelp
[Ubuntu-x-swat] [Bug 1897185] Re: Laptop docked with lid closed, goes to sleep immediately on login
Daniel, you're right: it just happened again. Suspended as soon as I put in the login password. Uh- oh! -- You received this bug notification because you are a member of Ubuntu-X, which is subscribed to xorg-server in Ubuntu. https://bugs.launchpad.net/bugs/1897185 Title: Laptop docked with lid closed, goes to sleep immediately on login To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1897185/+subscriptions ___ Mailing list: https://launchpad.net/~ubuntu-x-swat Post to : ubuntu-x-swat@lists.launchpad.net Unsubscribe : https://launchpad.net/~ubuntu-x-swat More help : https://help.launchpad.net/ListHelp
[Ubuntu-x-swat] [Bug 1897185] Re: Laptop docked with lid closed, goes to sleep immediately on login
NOTE that I'm not seeing this since today's fix for 1872159 (the spinning logo splash hang on startup). Are these related? Something has changed; but I'm not sure whether it's truly fixed? Thanks... -- You received this bug notification because you are a member of Ubuntu-X, which is subscribed to xorg-server in Ubuntu. https://bugs.launchpad.net/bugs/1897185 Title: Laptop docked with lid closed, goes to sleep immediately on login To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1897185/+subscriptions ___ Mailing list: https://launchpad.net/~ubuntu-x-swat Post to : ubuntu-x-swat@lists.launchpad.net Unsubscribe : https://launchpad.net/~ubuntu-x-swat More help : https://help.launchpad.net/ListHelp
[Ubuntu-x-swat] [Bug 1900057] Re: ThinkPad T400 sleeps immediately after login in Xorg sessions, but not Wayland
Daniel, please see also bug #1897185. Quite similar. And when I searched for information on the suspend on login password problem, I also found #1481442, 1589593, and 1626689 which *may* be related. I see this on Thinkpad T570 in a mechanical dock with external HDMI display and external USB keyboard and mouse; laptop is running lid closed. I also see it intermittently on a T440s, same configuration. On startup in that mode, as soon as I enter the password at the login, the machine suspends. -- You received this bug notification because you are a member of Ubuntu-X, which is subscribed to xorg-server in Ubuntu. https://bugs.launchpad.net/bugs/1900057 Title: ThinkPad T400 sleeps immediately after login in Xorg sessions, but not Wayland To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1900057/+subscriptions ___ Mailing list: https://launchpad.net/~ubuntu-x-swat Post to : ubuntu-x-swat@lists.launchpad.net Unsubscribe : https://launchpad.net/~ubuntu-x-swat More help : https://help.launchpad.net/ListHelp
