[Ubuntu-x-swat] [Bug 1763273] Re: kernel panic in Radeon driver while screen blank

2018-11-12 Thread Daniel van Vugt
** No longer affects: xorg (Ubuntu)

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  kernel panic in Radeon driver while screen blank

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[Ubuntu-x-swat] [Bug 1763273] Re: kernel panic in Radeon driver while screen blank

2018-05-22 Thread Chris Darroch
After several weekends of testing, I believe I can report with high
confidence that the kernel update to 4.17-rc2 fixes the second of the
two problems; specifically, we no longer see kernel crashes after using
Alt-SysRq-k to recover from frozen/hanging blank screens.

However, the unable-to-unblank problem remains; after normal screen
blanking, about 50% of the time we are unable to recover by moving the
cursor or typing a key.  Instead, only Alt-SysRq-k allows us to recover
back to a guest login screen.

There doesn't seem to be much in the system logs that I can find, except
possibly this:

May 20 20:41:04 Comprm8 gnome-session[7919]: gnome-session-binary[7919]: 
GLib-GIO-CRITICAL: g_dbus_connection_call_internal: assertion 'object_path != 
NULL && g_variant_is_object_path (object_path)' failed
May 20 20:41:04 Comprm8 gnome-session-binary[7919]: GLib-GIO-CRITICAL: 
g_dbus_connection_call_internal: assertion 'object_path != NULL && 
g_variant_is_object_path (object_path)' failed

Some seemingly similar bug reports from out in the wild:

https://askubuntu.com/questions/795014/ubuntu-16-04-occasionally-hangs-with-screen-off-after-switching-ttys-or-turning
https://askubuntu.com/questions/949764/ubuntu-hangs-when-unlocking-screen

Can you recommend any approaches to help debug the root cause of this
problem, presumably in X and/or the radeon driver?

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[Ubuntu-x-swat] [Bug 1763273] Re: kernel panic in Radeon driver while screen blank

2018-04-26 Thread Chris Darroch
Yes, I can test those this weekend ... if you have any specific advice
on updating the kernel, let me know, otherwise I'll use the notes here:

https://wiki.ubuntu.com/Kernel/MainlineBuilds

Thanks very much!

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[Ubuntu-x-swat] [Bug 1763273] Re: kernel panic in Radeon driver while screen blank

2018-04-23 Thread Kai-Heng Feng
Can you try latest mainline kernel in [0]?

You need these two binaries:
linux-image-unsigned*generic*.deb
linux-modules*generic*.deb

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.17-rc2/

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[Ubuntu-x-swat] [Bug 1763273] Re: kernel panic in Radeon driver while screen blank

2018-04-23 Thread Chris Darroch
Hit another kernel panic this weekend, again after having the screen go
blank and be unblankable via any normal method, then trying Alt-SysRq-k
and getting this panic (with a different stacktrace than the other, but
also going through the radeon driver and radeon_crtc_handle_flip).

I'll try to get the kern.log file matching this panic next weekend.

** Attachment added: "radeon_kernel_panic2.jpg"
   
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1763273/+attachment/5126315/+files/radeon_kernel_panic2.jpg

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[Ubuntu-x-swat] [Bug 1763273] Re: kernel panic in Radeon driver while screen blank

2018-04-23 Thread Chris Darroch
I think I've filled in all the necessary info -- and I have another
screenshot to upload too, once I get it off my phone, from another
kernel panic in the same context.

** Changed in: linux (Ubuntu)
   Status: Incomplete => Confirmed

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[Ubuntu-x-swat] [Bug 1763273] Re: kernel panic in Radeon driver while screen blank

2018-04-16 Thread Chris Darroch
One further historical detail: when these machines were running 14.04.3
and we made the mistake of accepting the HardWare Enablement (HWE)
upgrade:

https://wiki.ubuntu.com/1404_HWE_EOL

which replaced the old fglrx driver with the radeon one, that's when we
first encountered this unable-to-unblank problem.

Fortunately, at that time we were able to roll back Xorg to 1.16 and
keep things sort-of working:

https://askubuntu.com/questions/815591/ubuntu-14-04-5-16-04-and-newer-on-amd-graphics
https://askubuntu.com/questions/676216/downgrade-xorg-server

When we performed a clean, full re-install with 16.04 we were hoping
this problem would be resolved, but as I've documented here it continues
to affect the systems.

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[Ubuntu-x-swat] [Bug 1763273] Re: kernel panic in Radeon driver while screen blank

2018-04-16 Thread Chris Darroch
** Attachment added: "UdevDb.txt"
   
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1763273/+attachment/5117660/+files/UdevDb.txt

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[Ubuntu-x-swat] [Bug 1763273] Re: kernel panic in Radeon driver while screen blank

2018-04-16 Thread Chris Darroch
** Attachment added: "UnitySupportTest.txt"
   
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1763273/+attachment/5117661/+files/UnitySupportTest.txt

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[Ubuntu-x-swat] [Bug 1763273] Re: kernel panic in Radeon driver while screen blank

2018-04-16 Thread Launchpad Bug Tracker
Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: xorg (Ubuntu)
   Status: New => Confirmed

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[Ubuntu-x-swat] [Bug 1763273] Re: kernel panic in Radeon driver while screen blank

2018-04-16 Thread Chris Darroch
** Attachment added: "LightdmLog.txt"
   
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1763273/+attachment/5117670/+files/LightdmLog.txt

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[Ubuntu-x-swat] [Bug 1763273] Re: kernel panic in Radeon driver while screen blank

2018-04-16 Thread Chris Darroch
** Attachment added: "Xrandr.txt"
   
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1763273/+attachment/5117664/+files/Xrandr.txt

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[Ubuntu-x-swat] [Bug 1763273] Re: kernel panic in Radeon driver while screen blank

2018-04-16 Thread Chris Darroch
** Attachment added: "xdpyinfo.txt"
   
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1763273/+attachment/5117665/+files/xdpyinfo.txt

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[Ubuntu-x-swat] [Bug 1763273] Re: kernel panic in Radeon driver while screen blank

2018-04-16 Thread Chris Darroch
** Attachment added: "xserver.outputs.txt"
   
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1763273/+attachment/5117666/+files/xserver.outputs.txt

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[Ubuntu-x-swat] [Bug 1763273] Re: kernel panic in Radeon driver while screen blank

2018-04-16 Thread Chris Darroch
** Attachment added: "XorgLogOld.txt"
   
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1763273/+attachment/5117663/+files/XorgLogOld.txt

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[Ubuntu-x-swat] [Bug 1763273] Re: kernel panic in Radeon driver while screen blank

2018-04-16 Thread Chris Darroch
** Attachment added: "XorgLog.txt"
   
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1763273/+attachment/5117662/+files/XorgLog.txt

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[Ubuntu-x-swat] [Bug 1763273] Re: kernel panic in Radeon driver while screen blank

2018-04-16 Thread Chris Darroch
** Attachment added: "ProcInterrupts.txt"
   
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1763273/+attachment/5117657/+files/ProcInterrupts.txt

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[Ubuntu-x-swat] [Bug 1763273] Re: kernel panic in Radeon driver while screen blank

2018-04-16 Thread Chris Darroch
** Attachment added: "ProcModules.txt"
   
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1763273/+attachment/5117658/+files/ProcModules.txt

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[Ubuntu-x-swat] [Bug 1763273] Re: kernel panic in Radeon driver while screen blank

2018-04-16 Thread Chris Darroch
** Attachment added: "ProcCpuinfoMinimal.txt"
   
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1763273/+attachment/5117656/+files/ProcCpuinfoMinimal.txt

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[Ubuntu-x-swat] [Bug 1763273] Re: kernel panic in Radeon driver while screen blank

2018-04-16 Thread Chris Darroch
** Attachment added: "JournalErrors.txt"
   
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1763273/+attachment/5117651/+files/JournalErrors.txt

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[Ubuntu-x-swat] [Bug 1763273] Re: kernel panic in Radeon driver while screen blank

2018-04-16 Thread Chris Darroch
** Attachment added: "DpkgLog.txt"
   
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1763273/+attachment/5117630/+files/DpkgLog.txt

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[Ubuntu-x-swat] [Bug 1763273] Re: kernel panic in Radeon driver while screen blank

2018-04-16 Thread Chris Darroch
** Attachment added: "Lspci.txt"
   
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1763273/+attachment/5117653/+files/Lspci.txt

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[Ubuntu-x-swat] [Bug 1763273] Re: kernel panic in Radeon driver while screen blank

2018-04-16 Thread Chris Darroch
** Attachment added: "ProcCpuinfo.txt"
   
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1763273/+attachment/5117655/+files/ProcCpuinfo.txt

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[Ubuntu-x-swat] [Bug 1763273] Re: kernel panic in Radeon driver while screen blank

2018-04-16 Thread Chris Darroch
** Attachment added: "Lsusb.txt"
   
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1763273/+attachment/5117654/+files/Lsusb.txt

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[Ubuntu-x-swat] [Bug 1763273] Re: kernel panic in Radeon driver while screen blank

2018-04-16 Thread Chris Darroch
** Attachment added: "LightdmDisplayLog.txt"
   
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1763273/+attachment/5117652/+files/LightdmDisplayLog.txt

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[Ubuntu-x-swat] [Bug 1763273] Re: kernel panic in Radeon driver while screen blank

2018-04-16 Thread Chris Darroch
** Attachment added: "Dependencies.txt"
   
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1763273/+attachment/5117629/+files/Dependencies.txt

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[Ubuntu-x-swat] [Bug 1763273] Re: kernel panic in Radeon driver while screen blank

2018-04-16 Thread Chris Darroch
** Attachment added: "CurrentDmesg.txt"
   
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1763273/+attachment/5117628/+files/CurrentDmesg.txt

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[Ubuntu-x-swat] [Bug 1763273] Re: kernel panic in Radeon driver while screen blank

2018-04-16 Thread Chris Darroch
Here are the details from apport-bug, as promised (copied from #1764211
because I had to use a different Launchpad account):

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: xorg 1:7.7+13ubuntu3
ProcVersionSignature: Ubuntu 4.4.0-119.143-generic 4.4.114
Uname: Linux 4.4.0-119-generic x86_64
.tmp.unity_support_test.0:

ApportVersion: 2.20.1-0ubuntu2.15
Architecture: amd64
BootLog: /dev/sda1: clean, 257395/9510912 files, 1925432/38014720 blocks
CompizPlugins: No value set for 
`/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
Date: Sun Apr 15 18:28:07 2018
DistUpgraded: Fresh install
DistroCodename: xenial
DistroVariant: ubuntu
EcryptfsInUse: Yes
ExtraDebuggingInterest: Yes
GpuHangFrequency: Several times a week
GpuHangReproducibility: Occurs more often under certain circumstances
GpuHangStarted: Immediately after installing this version of Ubuntu
GraphicsCard:
 Advanced Micro Devices, Inc. [AMD/ATI] RV516 [Radeon X1300/X1550 Series] 
[1002:7187] (prog-if 00 [VGA controller])
   Subsystem: PC Partner Limited / Sapphire Technology RV516 [Radeon 
X1300/X1550 Series] [174b:e020]
   Subsystem: PC Partner Limited / Sapphire Technology RV516 [Radeon 
X1300/X1550 Series] (Secondary) [174b:e021]
InstallationDate: Installed on 2017-07-24 (265 days ago)
InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719)
ProcEnviron:
 LANGUAGE=en_CA:en
 TERM=xterm-256color
 PATH=(custom, no user)
 LANG=en_CA.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-119-generic 
root=UUID=fe381ac7-304a-4c28-b497-bdefa6602251 ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/24/2007
dmi.bios.vendor: LENOVO
dmi.bios.version: 2JKT30AUS
dmi.board.name: LENOVO
dmi.chassis.vendor: LENOVO
dmi.modalias: 
dmi:bvnLENOVO:bvr2JKT30AUS:bd01/24/2007:svnLENOVO:pn8811BJ8:pvrThinkCentreM55:rvnLENOVO:rnLENOVO:rvr:cvnLENOVO:ct7:cvr:
dmi.product.name: 8811BJ8
dmi.product.version: ThinkCentre M55
dmi.sys.vendor: LENOVO
version.compiz: compiz 1:0.9.12.2+16.04.20160823-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.83-1~16.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 17.2.8-0ubuntu0~16.04.1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 17.2.8-0ubuntu0~16.04.1
version.xserver-xorg-core: xserver-xorg-core 2:1.18.4-0ubuntu0.7
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 
2:2.99.917+git20160325-1ubuntu1.2
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.12-1build2
xserver.bootTime: Sun Apr 15 17:45:51 2018
xserver.configfile: default
xserver.devices:
 input Power Button KEYBOARD, id 6
 input Power Button KEYBOARD, id 7
 input Dell Dell USB Keyboard KEYBOARD, id 8
 input USB Optical Mouse MOUSE, id 9
xserver.errors:

xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.18.4-0ubuntu0.7
xserver.video_driver: radeon

** Tags added: amd64 apport-bug compiz-0.9 freeze ubuntu xenial

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https://bugs.launchpad.net/bugs/1763273

Title:
  kernel panic in Radeon driver while screen blank

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[Ubuntu-x-swat] [Bug 1763273] Re: kernel panic in Radeon driver while screen blank

2018-04-15 Thread RBL Admin
While logged in via ssh to the machine with the "hung" Xorg (screen
blank, no way to recover except Alt-SysRq-k), I dumped the output of
Alt-SysRq-t into the syslog -- see attached file.  Not sure this is much
use, however.  Just trying to be complete while I'm on-site with a hung
machine.

** Attachment added: "syslog with output from Alt-SysRq-t in ssh session"
   
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1763273/+attachment/5117347/+files/syslog

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Title:
  kernel panic in Radeon driver while screen blank

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[Ubuntu-x-swat] [Bug 1763273] Re: kernel panic in Radeon driver while screen blank

2018-04-15 Thread RBL Admin
** Attachment added: "rom.vga.bin"
   
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1763273/+attachment/5117323/+files/rom.vga.bin

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Title:
  kernel panic in Radeon driver while screen blank

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[Ubuntu-x-swat] [Bug 1763273] Re: kernel panic in Radeon driver while screen blank

2018-04-15 Thread RBL Admin
** Attachment added: "gdb-Xorg.txt"
   
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1763273/+attachment/5117324/+files/gdb-Xorg.txt

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Title:
  kernel panic in Radeon driver while screen blank

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[Ubuntu-x-swat] [Bug 1763273] Re: kernel panic in Radeon driver while screen blank

2018-04-15 Thread RBL Admin
Further debugging today while I'm on-site with the kiosks.  The system
froze, as usual, after normal idle screen blanking.  I was able to login
via ssh and retrieve some details.

First, it appears that the basic screen blanking problem is somehow
related to the Radeon driver.  I will attach the Xorg.0.log file and a
gdb backtrace on the running but non-responsive Xorg process.  No
keyboard or mouse activity will un-blank the screen.

Here's the output from lspci | grep VGA:

01:00.0 VGA compatible controller: Advanced Micro Devices, Inc. [AMD/ATI] RV516 
[Radeon X1300/X1550 Series]

I'll also attach the PCI ROM dump from the /sys/devices rom file for
this device.

This suggests that when we use Alt-SysRq-k to restore the system,
sometimes we trigger *another* bug in the driver which results in the
overall system crash.  See the attached apr1.full.kern.log file for what
details I could recover from the crash on April 1st; that corresponds to
the screen photo I took that day (the radeon_kernel_panic1.jpg
attachment).

The Xorg "hang" bug which precedes this appears similar, but not
identical, to what is documented in #1664979:

https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1664979

I will continue to try to study the live Xorg process to see if I can
determine where its hung, but I may not have time this evening.  Let me
know if there are specific further debugging steps I can take to examine
either the Xorg hang or the subsequent crash which (sometimes) follows
on attempting to recover with Alt-SysRq-k.  (And note that I'll copy in
the files apport-bug generated from #1764211 later tonight, using my
"cdarroch" personal account, and then I'll try to close that extra bug
report.)

Thanks very much,
Chris.

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Title:
  kernel panic in Radeon driver while screen blank

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[Ubuntu-x-swat] [Bug 1763273] Re: kernel panic in Radeon driver while screen blank

2018-04-15 Thread RBL Admin
** Attachment added: "Xorg.0.log"
   
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1763273/+attachment/5117322/+files/Xorg.0.log

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Title:
  kernel panic in Radeon driver while screen blank

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[Ubuntu-x-swat] [Bug 1763273] Re: kernel panic in Radeon driver while screen blank

2018-04-15 Thread RBL Admin
Further details from apport-bug are in #1764211; I'll copy them into
this account using my "cdarroch" personal Launchpad account in a few
hours, when I get home.

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Title:
  kernel panic in Radeon driver while screen blank

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[Ubuntu-x-swat] [Bug 1763273] Re: kernel panic in Radeon driver while screen blank

2018-04-15 Thread RBL Admin
** Attachment added: "Full kern.log from April 1 crash"
   
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1763273/+attachment/5117229/+files/apr1.full.kern.log

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  kernel panic in Radeon driver while screen blank

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[Ubuntu-x-swat] [Bug 1763273] Re: kernel panic in Radeon driver while screen blank

2018-04-13 Thread Chris Darroch
I'm only on-site with these kiosks once a week, but the next time I'm
there I will run apport-collect on one of the affected systems, and see
if we can't capture the problem.  I'll also investigate whether there
are any messages in kernel log files, as best I can.

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  kernel panic in Radeon driver while screen blank

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[Ubuntu-x-swat] [Bug 1763273] Re: kernel panic in Radeon driver while screen blank

2018-04-12 Thread Simon Quigley
** Also affects: xorg (Ubuntu)
   Importance: Undecided
   Status: New

** Also affects: linux (Ubuntu)
   Importance: Undecided
   Status: New

** No longer affects: ubuntu

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  kernel panic in Radeon driver while screen blank

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