[Ubuntu-x-swat] [Bug 747484] Re: Synaptics touchpad/touchstick not detected on Dell Latitude E6410

2014-03-10 Thread Launchpad Bug Tracker 
[Expired for xserver-xorg-input-synaptics (Ubuntu) because there has
been no activity for 60 days.]

** Changed in: xserver-xorg-input-synaptics (Ubuntu)
   Status: Incomplete = Expired

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Title:
  Synaptics touchpad/touchstick not detected on Dell Latitude E6410

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[Ubuntu-x-swat] [Bug 747484] Re: Synaptics touchpad/touchstick not detected on Dell Latitude E6410

2014-01-09 Thread Christopher M. Penalver 
Rick Pasetto, this bug was reported a while ago and there hasn't been
any activity in it recently. We were wondering if this is still an
issue? If so, could you please test for this with the latest development
release of Ubuntu? ISO images are available from
http://cdimage.ubuntu.com/daily-live/current/ .

If it remains an issue, could you please run the following command in
the development release from a Terminal
(Applications-Accessories-Terminal), as it will automatically gather
and attach updated debug information to this report:

apport-collect -p xserver-xorg-input-synaptics REPLACE-WITH-BUG-NUMBER

Please note, given that the information from the prior release is
already available, doing this on a release prior to the development one
would not be helpful.

Thank you for your understanding.

Helpful bug reporting tips:
https://wiki.ubuntu.com/ReportingBugs

** Changed in: xserver-xorg-input-synaptics (Ubuntu)
   Importance: Undecided = Low

** Changed in: xserver-xorg-input-synaptics (Ubuntu)
   Status: Confirmed = Incomplete

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Title:
  Synaptics touchpad/touchstick not detected on Dell Latitude E6410

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[Ubuntu-x-swat] [Bug 747484] Re: Synaptics touchpad/touchstick not detected on Dell Latitude E6410

2012-03-25 Thread trevjs 
I'm having pretty much identical problem with a Dell Inspiron N5110
using Ubuntu 11.10.  For now if I could just disable the touchpad I'd be
happy.  Please let me know if there is any other information I can
provide.

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Title:
  Synaptics touchpad/touchstick not detected on Dell Latitude E6410

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[Ubuntu-x-swat] [Bug 747484] Re: Synaptics touchpad/touchstick not detected on Dell Latitude E6410

2011-08-16 Thread komputes 
Hi Rick,

Thank you for confirming that this issue is still present in Natty. I
will mark this bug as confirmed and will add this to the list of non-
recognized touchpad bugs (Bug #769129)

** Changed in: xserver-xorg-input-synaptics (Ubuntu)
   Status: Incomplete = Confirmed

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  Synaptics touchpad/touchstick not detected on Dell Latitude E6410

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[Ubuntu-x-swat] [Bug 747484] Re: Synaptics touchpad/touchstick not detected on Dell Latitude E6410

2011-05-04 Thread Ed S 
Hi Rick
  it would be annoying to have this bug auto-closed just because a new version 
of ubuntu came out. You can use http://unetbootin.sourceforge.net/ to make a 
bootable USB stick very easily, and then update this bug with collected data 
from 11.04 Natty.

  please do!

Cheers
Ed

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Title:
  Synaptics touchpad/touchstick not detected on Dell Latitude E6410

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[Ubuntu-x-swat] [Bug 747484] Re: Synaptics touchpad/touchstick not detected on Dell Latitude E6410

2011-05-04 Thread Rick Pasetto 
apport information

** Tags added: apport-collected natty ubuntu

** Description changed:

  Binary package hint: xserver-xorg-input-synaptics
  
  The kernel is detecting the touchpad and touchstick on my Dell Latitude
  E6410 as a generic PS/2 mouse.  One symptom is that in
  Preferences-Mouse there is no touchpad tab.
  
  Details:
  Description:  Ubuntu 10.10
  Release:  10.10
  
  I've attached:
  - /proc/bus/input/devices
  - output of 'xinput --list'
  - /var/log/Xorg.0.log
  
  Please let me know if you need more info
  
  ProblemType: Bug
  DistroRelease: Ubuntu 10.10
  Package: linux-image-2.6.35-28-generic 2.6.35-28.49
  Regression: No
  Reproducible: Yes
  ProcVersionSignature: Ubuntu 2.6.35-28.49-generic 2.6.35.11
  Uname: Linux 2.6.35-28-generic x86_64
  NonfreeKernelModules: nvidia
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
  Architecture: amd64
  ArecordDevices:
    List of CAPTURE Hardware Devices 
   card 0: Intel [HDA Intel], device 0: STAC92xx Analog [STAC92xx Analog]
 Subdevices: 1/1
 Subdevice #0: subdevice #0
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  rpasetto   1766 F pulseaudio
  CRDA: Error: [Errno 2] No such file or directory
  Card0.Amixer.info:
   Card hw:0 'Intel'/'HDA Intel at 0xe966 irq 48'
 Mixer name : 'IDT 92HD81B1C5'
 Components : 'HDA:111d76d5,1028040a,00100104'
 Controls  : 14
 Simple ctrls  : 9
  Card1.Amixer.info:
   Card hw:1 'NVidia'/'HDA NVidia at 0xe308 irq 17'
 Mixer name : 'Nvidia GPU 0b HDMI/DP'
 Components : 'HDA:10de000b,10de0101,00100200'
 Controls  : 16
 Simple ctrls  : 4
  Date: Fri Apr  1 08:55:27 2011
  HibernationDevice: RESUME=UUID=e4039bec-9f2b-45ba-8592-ab24622d7e94
  InstallationMedia: Ubuntu 10.10 Maverick Meerkat - Release amd64 (20101007)
  MachineType: Dell Inc. Latitude E6410
  ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.35-28-generic 
root=UUID=b4c92d5c-3da9-4fc3-a7eb-46d2b16b2279 ro quiet splash
  ProcEnviron:
   PATH=(custom, user)
   LANG=en_US.utf8
   SHELL=/bin/bash
  RelatedPackageVersions: linux-firmware 1.38.5
  SourcePackage: linux
  dmi.bios.date: 11/20/2010
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A06
  dmi.board.name: 0K42JR
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A03
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvrA06:bd11/20/2010:svnDellInc.:pnLatitudeE6410:pvr0001:rvnDellInc.:rn0K42JR:rvrA03:cvnDellInc.:ct9:cvr:
  dmi.product.name: Latitude E6410
  dmi.product.version: 0001
  dmi.sys.vendor: Dell Inc.
+ --- 
+ Architecture: amd64
+ DistroCodename: natty
+ DistroRelease: Ubuntu 11.04
+ DistroVariant: ubuntu
+ InstallationMedia: Ubuntu 10.10 Maverick Meerkat - Release amd64 (20101007)
+ NonfreeKernelModules: nvidia
+ Package: xserver-xorg-input-synaptics 1.3.99+git20110116.0e27ce3a-0ubuntu12
+ PackageArchitecture: amd64
+ ProcEnviron:
+  LANGUAGE=en_US:en
+  PATH=(custom, user)
+  LANG=en_US.UTF-8
+  SHELL=/bin/bash
+ ProcVersionSignature: Ubuntu 2.6.38-8.42-generic 2.6.38.2
+ Tags:  natty ubuntu
+ Uname: Linux 2.6.38-8-generic x86_64
+ UnreportableReason: Please work this issue through technical support channels 
first.
+ UpgradeStatus: Upgraded to natty on 2011-04-29 (4 days ago)
+ UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare

** Attachment added: Dependencies.txt
   
https://bugs.launchpad.net/bugs/747484/+attachment/2112342/+files/Dependencies.txt

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Title:
  Synaptics touchpad/touchstick not detected on Dell Latitude E6410

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[Ubuntu-x-swat] [Bug 747484] Re: Synaptics touchpad/touchstick not detected on Dell Latitude E6410

2011-05-04 Thread Rick Pasetto 
Yes, I did *just* upgrade to 11.04.  Still the same problem.  About to
run apport-collect on it now...


** Tags added: compiz-0.9

** Description changed:

  Binary package hint: xserver-xorg-input-synaptics
  
  The kernel is detecting the touchpad and touchstick on my Dell Latitude
  E6410 as a generic PS/2 mouse.  One symptom is that in
  Preferences-Mouse there is no touchpad tab.
  
  Details:
  Description:  Ubuntu 10.10
  Release:  10.10
  
  I've attached:
  - /proc/bus/input/devices
  - output of 'xinput --list'
  - /var/log/Xorg.0.log
  
  Please let me know if you need more info
  
  ProblemType: Bug
  DistroRelease: Ubuntu 10.10
  Package: linux-image-2.6.35-28-generic 2.6.35-28.49
  Regression: No
  Reproducible: Yes
  ProcVersionSignature: Ubuntu 2.6.35-28.49-generic 2.6.35.11
  Uname: Linux 2.6.35-28-generic x86_64
  NonfreeKernelModules: nvidia
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
  Architecture: amd64
  ArecordDevices:
    List of CAPTURE Hardware Devices 
   card 0: Intel [HDA Intel], device 0: STAC92xx Analog [STAC92xx Analog]
 Subdevices: 1/1
 Subdevice #0: subdevice #0
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  rpasetto   1766 F pulseaudio
  CRDA: Error: [Errno 2] No such file or directory
  Card0.Amixer.info:
   Card hw:0 'Intel'/'HDA Intel at 0xe966 irq 48'
 Mixer name : 'IDT 92HD81B1C5'
 Components : 'HDA:111d76d5,1028040a,00100104'
 Controls  : 14
 Simple ctrls  : 9
  Card1.Amixer.info:
   Card hw:1 'NVidia'/'HDA NVidia at 0xe308 irq 17'
 Mixer name : 'Nvidia GPU 0b HDMI/DP'
 Components : 'HDA:10de000b,10de0101,00100200'
 Controls  : 16
 Simple ctrls  : 4
  Date: Fri Apr  1 08:55:27 2011
  HibernationDevice: RESUME=UUID=e4039bec-9f2b-45ba-8592-ab24622d7e94
  InstallationMedia: Ubuntu 10.10 Maverick Meerkat - Release amd64 (20101007)
  MachineType: Dell Inc. Latitude E6410
  ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.35-28-generic 
root=UUID=b4c92d5c-3da9-4fc3-a7eb-46d2b16b2279 ro quiet splash
  ProcEnviron:
   PATH=(custom, user)
   LANG=en_US.utf8
   SHELL=/bin/bash
  RelatedPackageVersions: linux-firmware 1.38.5
  SourcePackage: linux
  dmi.bios.date: 11/20/2010
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A06
  dmi.board.name: 0K42JR
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A03
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvrA06:bd11/20/2010:svnDellInc.:pnLatitudeE6410:pvr0001:rvnDellInc.:rn0K42JR:rvrA03:cvnDellInc.:ct9:cvr:
  dmi.product.name: Latitude E6410
  dmi.product.version: 0001
  dmi.sys.vendor: Dell Inc.
  --- 
  Architecture: amd64
  DistroCodename: natty
  DistroRelease: Ubuntu 11.04
  DistroVariant: ubuntu
  InstallationMedia: Ubuntu 10.10 Maverick Meerkat - Release amd64 (20101007)
  NonfreeKernelModules: nvidia
  Package: xserver-xorg-input-synaptics 1.3.99+git20110116.0e27ce3a-0ubuntu12
  PackageArchitecture: amd64
  ProcEnviron:
   LANGUAGE=en_US:en
   PATH=(custom, user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcVersionSignature: Ubuntu 2.6.38-8.42-generic 2.6.38.2
  Tags:  natty ubuntu
  Uname: Linux 2.6.38-8-generic x86_64
  UnreportableReason: Please work this issue through technical support channels 
first.
  UpgradeStatus: Upgraded to natty on 2011-04-29 (4 days ago)
  UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
+ --- 
+ .proc.driver.nvidia.gpus.0: Error: [Errno 21] Is a directory: 
'/proc/driver/nvidia/gpus/0'
+ .proc.driver.nvidia.registry: Binary: 
+ .proc.driver.nvidia.version:
+  NVRM version: NVIDIA UNIX x86_64 Kernel Module  270.41.06  Mon Apr 18 
14:53:56 PDT 2011
+  GCC version:  gcc version 4.5.2 (Ubuntu/Linaro 4.5.2-8ubuntu4)
+ Architecture: amd64
+ CompizPlugins: No value set for 
`/apps/compiz-1/general/screen0/options/active_plugins'
+ CompositorRunning: compiz
+ DistUpgraded: Log time: 2011-04-29 12:32:09.442820
+ DistroCodename: natty
+ DistroRelease: Ubuntu 11.04
+ DistroVariant: ubuntu
+ DkmsStatus:
+  nvidia-current, 270.41.06, 2.6.38-8-generic, x86_64: installed 
+  nvidia-current, 270.41.06, 2.6.35-28-generic, x86_64: installed
+ GraphicsCard:
+  nVidia Corporation GT218 [NVS 3100M] [10de:0a6c] (rev a2) (prog-if 00 [VGA 
controller])
+Subsystem: Dell Device [1028:040a]
+ InstallationMedia: Ubuntu 10.10 Maverick Meerkat - Release amd64 (20101007)
+ JockeyStatus: xorg:nvidia_current - NVIDIA accelerated graphics driver 
(Proprietary, Enabled, Not in use)
+ MachineType: Dell Inc. Latitude E6410
+ NonfreeKernelModules: nvidia
+ Package: xserver-xorg-input-synaptics 1.3.99+git20110116.0e27ce3a-0ubuntu12
+ PackageArchitecture: amd64
+ ProcEnviron:
+  LANGUAGE=en_US:en
+  PATH=(custom, user)
+  LANG=en_US.UTF-8
+  SHELL=/bin/bash
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-8-generic 
root=UUID=b4c92d5c-3da9-4fc3-a7eb-46d2b16b2279 ro quiet splash vt.handoff=7
+ ProcVersionSignature: Ubuntu 2.6.38-8.42-generic

[Ubuntu-x-swat] [Bug 747484] Re: Synaptics touchpad/touchstick not detected on Dell Latitude E6410

2011-05-04 Thread Rick Pasetto 
Yikes, was it really supposed to add one comment per file ?  Sorry about
that...I hope that information helped.  Let me know if there's anything
else I can do to help.

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Title:
  Synaptics touchpad/touchstick not detected on Dell Latitude E6410

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[Ubuntu-x-swat] [Bug 747484] Re: Synaptics touchpad/touchstick not detected on Dell Latitude E6410

2011-04-28 Thread bugbot 
Hey Rick,


Hi, have you had a chance to test if this bug is still present in natty?

If it does (and if you're the original reporter), please boot into natty
and run the command:

  apport-collect bug-number

which will update the bug with fresh logs and tag the bug as affecting
natty.  (It is best to run this right after reproducing the problem.)


** Changed in: xserver-xorg-input-synaptics (Ubuntu)
   Status: New = Incomplete

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Title:
  Synaptics touchpad/touchstick not detected on Dell Latitude E6410

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[Ubuntu-x-swat] [Bug 747484] Re: Synaptics touchpad/touchstick not detected on Dell Latitude E6410

2011-04-11 Thread Rick Pasetto 
Here is the result of doing 'sudo tpconfig -D -z0':

Probing mouse port [/dev/psaux].
Grabbing mouse port [/dev/psaux].
Trying Synaptics detection.
[query 00 = 0x60 0x3 0xc8]
Found Synaptics Touchpad.
[query 0x3 = 0x60 0x3 0xc8]
Firmware: 8.96 (multiple-byte mode).
Z threshold set as 0.
[query 0x1 = 0x60 0x3 0xc8]
[query 0x1 = 0x60 0x3 0xc8]
Z threshold: 6 of 7.

Looks like it is the same firmware.  Feel free to dupe the bug if you
feel it is appropriate.

Do you recommend the workaround suggested in bug 727259?

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Title:
  Synaptics touchpad/touchstick not detected on Dell Latitude E6410

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[Ubuntu-x-swat] [Bug 747484] Re: Synaptics touchpad/touchstick not detected on Dell Latitude E6410

2011-04-11 Thread Ed S 
As bug 727259 (affects a Dell M4500) was helped by the fix to bug
754344, I think that means it has an ALPS trackpad.

Whereas I think your result with tpconfig means you have a Synaptics
trackpad. So I don't think these two are dupes.

The workaround I suggested to bug 727259 actually only disables the
touchpad during typing: it doesn't help with setting touchpad options
and so doesn't disable tap to click or tap and drag.  Nonetheless, it
helped me.

I've put the source and binary here http://dl.dropbox.com/u/3285944
/touchpad-fixup-tool.tgz

My own bug 755518 could be related to this one - tpconfig is showing the
same firmware. I followed the instructions in
https://wiki.ubuntu.com/DebuggingTouchpadDetection which advise against
marking as duplicates.

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[Ubuntu-x-swat] [Bug 747484] Re: Synaptics touchpad/touchstick not detected on Dell Latitude E6410

2011-04-09 Thread Ed S 
Could be a duplicate of 727259 - please try
   tpconfig -D -z0
and see if
  - you have the same firmware
  - if it fails to adjust the zthreshold

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[Ubuntu-x-swat] [Bug 747484] Re: Synaptics touchpad/touchstick not detected on Dell Latitude E6410

2011-04-01 Thread Rick Pasetto 
** Attachment added: bug
   https://bugs.launchpad.net/bugs/747484/+attachment/1964615/+files/bug

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  Synaptics touchpad/touchstick not detected on Dell Latitude E6410

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