Job Title: *Scrum Master* Location: *Iowa City, IO*
Duration: 12+ Months/Contract *Interview: Phone and Skype* *Need US CITIZEN ONLY* *Description:* *Position Responsibilities:* Position objective: The Senior Service Analyst is responsible for accomplishing service and implementation objectives by planning and identifying specific service requirements on medium and large agile initiatives. Typical work-related activities include: • Develop Service themes and epics, ensuring integrity of the service across products • Engage stakeholders to identify cross-functional product features, and impacts to current processes, operations, and platforms • Support the Service Owner in the generation of Service Roadmaps and Service Backlogs, plus grooming of those backlogs • Bundling of service backlog items into implementable initiatives at the Scrum and Sprint backlog level, supporting the product owners and Scrum teams in the understanding of initiatives/scrum feature contents • Develop detailed service requirements, requirements scope, use cases, and user stories as needed, and work with Business Analysts at the Scrum level to ensure implementation of those • Work with the product owners and support the prioritization of work through Scrum work-streams • Facilitating meetings involving cross-functional teams across the life cycle from strategy and planning to implementation • Support Scrum and Sprint planning and estimation of effort, as well as Scrum of Scrums when needed • Generate and maintain requirements traceability matrixes and the relationships to use cases • Produce communications and documentation that is clear and organized • Map high level processes and elicit service requirements from process improvement activities • Ensure that Customer Experience and Customer Care requirements are included in the Service Backlog and cascaded down to Scrums EXPERIENCE: • Minimum of five years of service/business analyst related experience required • Experience with: o Process improvement and LEAN approaches o Agile methodologies (Scrum and SAFE) o Backlog grooming and prioritization • Experience in developing customer portals strongly preferred KNOWLEDGE, SKILLS, AND ABILITIES: • Knowledge of customer portal trends • Knowledge of customer experience, user experience, the importance of user-centered design and customer validation. • Knowledge of web content management systems and modern web architectures Technology Experience Required: o Outlook o Jira o Aha (preferred) What is the duration of this project there a possibility? o 18 Months -2 years *Nick G.* |* Technical Recruiter **| **Apetan Consulting LLC |* *Tel: 201-620-9700 * 141 **| **15 Union Avenue, office # 6, Rutherford, New Jersey 07070 | * *Mail :-** n...@apetan.com <n...@apetan.com> **| **www.apetan.com* <http://www.apetan.com/> | linkedin: https://www.linkedin.com/in/nick-g-a4637391 -- You received this message because you are subscribed to the Google Groups "US_IT.Groups" group. To unsubscribe from this group and stop receiving emails from it, send an email to us_itgroups+unsubscr...@googlegroups.com. To post to this group, send email to us_itgroups@googlegroups.com. Visit this group at https://groups.google.com/group/us_itgroups. For more options, visit https://groups.google.com/d/optout.
