Also, please recommend someone if suitable for the same kind of position. You can also call me @ 609-897-9670*5123
JD: Role: Network & telecom engineer Location: Westchester - IL Duration: Long term Client: Wipro Job Responsibilities · Accountable for 24*7 support for overall Infra/ Datacenter (Network, Telecom and VOIP) Operations. Experience in managing - Wide Area Network - Local Area Network (DHCP, DNS, IP Address Management, QOS, VLANs) - Remote Access (including VPN Services) - Wireless Local Area Network - Video Conferencing - Audio Conferencing - Desk Phone - Soft Phones - Telecom billing and catalog - Contact Center Services (IVR, ACD, MACD, Contact Center, and Reporting) - Phone switch - PBX systems including non-VoIP and non-Avaya - Emergency communication system support including working with 3 parties rd - Manage application release management, Infrastructure provisioning and deployment. - Hands-on experience in managing 24x7 global datacenter operations/DR Operations - Implement Automation across all domains to reduce Manual efforts. - Ensuring Team is effectively doing their defined tasks. - Handling the daily operations to ensure that the infrastructure are up & running and as a whole provides high degree of reliability and availably. - Ensure that the Domain teams available 24X7 and respond to incidents on a timely basis and take corrective actions - Ensuring Best Practice implementation across all Domains and documented. - Capacity planning and Infrastructure Release. - Provide Management Reports as per the KPI. - Ensure all critical Parameters of Server/Application/Database/Application/Storage/Backup monitored 24X7 through Enterprise Management system. Regular Audit/Review of EMS to ensure that critical alerts not get missed out - Requires a solid grasp of the trends and direction of emerging technologies and their potential application/value to the business. - Responsible for analyzing production operations and initiates corrective actions to ensure operational stability and efficient work-flow. - Monitor all software and hardware products and ensure compliance to Data Center standards and systems. - Maintain expert knowledge on all applications and its use on systems for various critical systems. - SPOC for all Priority 1 call. - Being able to work with cross functional teams, varied suppliers and business teams - High sensitivity to Customer issues - Ability to respond with speed, have work around solutions and be able to fix problems permanently - High compliance to agreed SoW – To meet / exceed agreed SLA/KPI targets/Uptime of Infrastructure - Delivery of Services based on ITIL V3 framework Data center domains – (Network, Telecom and VOIP) - Able to identify, track and mitigate risk Technical Risks - Ensure people within the project are trained to cater to technology developments and growth in the account - Process & Compliance, Highly process oriented – Able to Define, lay down processes in a way to enable smooth business operations. Should also be able to redefine process, identify non-value adds and simplify as required - Owner of all ITIL process like Change management, Incident & Problem Management - Ability to work flexible and stretch hours - Strong and timely decision-making skills - Capable of handling internal and External escalations Skills Require / Experience · 100% hands-on datacenter management, Network, Telecom and VOIP · 8+ years of experience in managing datacenters operations of a large and complex customer. · Strong foundation in Virtualization software like VMware etc - Experience in infrastructure capacity planning based on key attributes Flexible, continuous learner, excellent communicator, works well in team environment, appreciates challenge, Management Services - Network Management and Performance - WAN Accelerators and Appliances, including Riverbed Technologies SteelHead and Steelfusion - Voice Communication Network/Flex IP Tunnels - Voice Messaging Mayank Gupta | SYSMIND, LLC [image: Description: Description: https://newoldstamp.com/editor/profilePictures/profile-b15c8fc3ea4630e2ca604f11e3e951c7-41898.png] Phone: 609-897-9670 x 5123 Email: maya...@sysmind.com Website: sysmind.com Address: 38 Washington Road, Princeton Junction, NJ 08550 -- *Mayank Gupta* | SYSMIND, LLC [image: Description: Description: https://newoldstamp.com/editor/profilePictures/profile-b15c8fc3ea4630e2ca604f11e3e951c7-41898.png] Phone: 609-897-9670 x 5123 Email: maya...@sysmind.com Website: sysmind.com Address: 38 Washington Road, Princeton Junction, NJ 08550 -- You received this message because you are subscribed to the Google Groups "US_IT.Groups" group. To unsubscribe from this group and stop receiving emails from it, send an email to us_itgroups+unsubscr...@googlegroups.com. To post to this group, send email to us_itgroups@googlegroups.com. Visit this group at https://groups.google.com/group/us_itgroups. For more options, visit https://groups.google.com/d/optout.
