Urgent Need :: Tivoli TIM / TAM SUPPORT Analyst :: Newark, NJ

2014-12-11 Thread Rugen Nagar
*Hi*

*Please share profiles to   Please Send resume to
ankit.ku...@idctechnologies.com ankit.ku...@idctechnologies.com *



Start date Immediate

Location Newark NJ



*JD SUPPORT*



*Relevant Experience (in years): *

1. 3+ years

2. Support operations



*Technologies: *

Tivoli Suite; TAM 6.0+, TIM 5.1+, TDI 7, TDS 6.2

*Responsibilities*:

1.   Interact with client

2.   Lead support from onsite

*Activities: *

1.   System Administration, Routine maintenance, Backup and
Availability operations, Application and Infrastructure monitoring (based
on automated tools existing with customer) for Dev, SIT, UAT  Production
servers

2.   Provide Application L2  L3 Support, Help Resolve Production
issues, Defect Management, Release co-ordination, Patches / updates
deployment and Triaging issues for IAM platform(Tivoli Suite).

3.   Respond to the email requests on best effort basis, however these
requests have to be transformed to tickets for calculation of Service
Levels and Creditsbetter tracking.

4.   Participation in Disaster recovery testing, Recovering systems in
case disaster is declared, Ensuring platform is in synch / DR Synch and
moving systems back to production site.

5.   Create knowledge base for ticket resolution, service optimization,
audit support and quality reporting



*JD INTEGRATION*



*Relevant Experience: *

1. 5+ years

2. Application Integration Experience

*Technologies: *

Tivoli Suite; TAM 6.0+, TIM 5.1+, TDI 7, TDS 6.2

*Responsibilities*:

1.   Interact with client

2.   Integration Activities

*Activities: *

1.   Do integration the regular life cycle like requirement, design and
implement

2.   Understand integration points and architecture

3.   Interact with other teams



*Best Regards*

*Ankit kumar Sagwal*

*IDC Technologies Inc.*

*E-mail: ankit.ku...@idctechnologies.com ankit.ku...@idctechnologies.com*

*Phone: 408-457-9381 Ext. 4030*

*GTalk: ankit121.rgtalent*

*Ymgr: ankit_sagwal*

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Urgent Need :: Tivoli TIM / TAM SUPPORT Analyst :: Newark, NJ

2014-12-11 Thread Ankit Sagwal
*Hi*

*Please share profiles to   Please Send resume to
ankit.ku...@idctechnologies.com ankit.ku...@idctechnologies.com *



Start date Immediate

Location Newark NJ



*JD SUPPORT*



*Relevant Experience (in years): *

1. 3+ years

2. Support operations



*Technologies: *

Tivoli Suite; TAM 6.0+, TIM 5.1+, TDI 7, TDS 6.2

*Responsibilities*:

1.   Interact with client

2.   Lead support from onsite

*Activities: *

1.   System Administration, Routine maintenance, Backup and
Availability operations, Application and Infrastructure monitoring (based
on automated tools existing with customer) for Dev, SIT, UAT  Production
servers

2.   Provide Application L2  L3 Support, Help Resolve Production
issues, Defect Management, Release co-ordination, Patches / updates
deployment and Triaging issues for IAM platform(Tivoli Suite).

3.   Respond to the email requests on best effort basis, however these
requests have to be transformed to tickets for calculation of Service
Levels and Creditsbetter tracking.

4.   Participation in Disaster recovery testing, Recovering systems in
case disaster is declared, Ensuring platform is in synch / DR Synch and
moving systems back to production site.

5.   Create knowledge base for ticket resolution, service optimization,
audit support and quality reporting



*JD INTEGRATION*



*Relevant Experience: *

1. 5+ years

2. Application Integration Experience

*Technologies: *

Tivoli Suite; TAM 6.0+, TIM 5.1+, TDI 7, TDS 6.2

*Responsibilities*:

1.   Interact with client

2.   Integration Activities

*Activities: *

1.   Do integration the regular life cycle like requirement, design and
implement

2.   Understand integration points and architecture

3.   Interact with other teams



*Best Regards*

*Ankit kumar Sagwal*

*IDC Technologies Inc.*

*E-mail: ankit.ku...@idctechnologies.com ankit.ku...@idctechnologies.com*

*Phone: 408-457-9381 Ext. 4030*

*GTalk: ankit121.rgtalent*

*Ymgr: ankit_sagwal*

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You received this message because you are subscribed to the Google Groups 
US_IT.Groups group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to us_itgroups+unsubscr...@googlegroups.com.
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Visit this group at http://groups.google.com/group/us_itgroups.
For more options, visit https://groups.google.com/d/optout.