New Indy License Correction

2015-07-22 Thread Rick Harrison
Hi Heather,

I just took advantage of the 2 years of Indy for $499.
My old license wasn’t supposed to expire until March of 2016
according to my account when I logged into it.  

This new license told me it would expire two years from now
July of 2017.  I believe according to Kevin’s email to me that
these 2 years should be tacked onto the end of my other
license.

Could you please update my account accordingly, and send
me a confirmation of what my new expiration date will be?

Thanks,

Rick


 On Jul 14, 2015, at 4:12 AM, Heather Laine heat...@livecode.com wrote:
 
 Dear list folks,
 
 Just to put this one to bed - the Founders package always was and will 
 remain, 100GB storage. If you do not see that in your Founders account then 
 there is either a reporting error or a setup error, both of which we will be 
 happy to correct for you if you email us at the support address for on-rev: 
 supp...@on-rev.com mailto:supp...@on-rev.com (or on-...@runrev.com 
 mailto:on-...@runrev.com will also work). 
 
 I do not think cPanel is reporting space usage correctly by the sound of it.
 
 Regards,
 
 Heather
 
 
 Heather Laine
 Customer Services Manager
 LiveCode Ltd
 www.livecode.com
 
 
 
 On 12 Jul 2015, at 05:29, Simon si...@asato-media.com wrote:
 
 Ok I do have to admit that during the HTML5 crowdfunding I went with the
 Lifetime Pro and there was in the fine print that it meant 10 years. Now
 for me that indicated some sort of legal speak and that there was probably
 some enforceable case that 10 years could be deemed a lifetime. But then
 there is also the case of when I found the Enterprise edition was for $500K
 (or 50K? some revenue cap) or less on the website. Heather quickly had that
 fixed.  So that fine print may have been wrong.
 
 Anyways, I like LiveCode Ltd. so not a big problem.
 
 I wonder about the people who have 100 GB storage because though I can't
 find it, there was a post by Kevin when this came up before (during the move
 to France) that said we would retain our 50 GB and he'd get right on it.
 
 
 Simon
 
 
 
 --
 View this message in context: 
 http://runtime-revolution.278305.n4.nabble.com/Has-the-founders-on-rev-package-been-reduced-to-25-GB-tp4693856p4693902.html
 Sent from the Revolution - User mailing list archive at Nabble.com.
 
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Re: New Indy License Correction

2015-07-22 Thread Peter Haworth
It should have gone to Helen of course but I'm glad I saw it otherwise I
might not have checked the new expiration date when I renew.


On Wed, Jul 22, 2015 at 11:42 AM Rick Harrison harri...@all-auctions.com
wrote:

 Hi Matthias,

 I made the mistake of using “Reply” to an old message
 which she apparently had sent out to everyone instead of
 putting her email into the message directly.

 Sorry about that.  My mistake, please ignore my message list members.

 Thanks Matthias, I just don’t get enough sleep these days.

 Rick


  On Jul 22, 2015, at 1:56 PM, Matthias Rebbe | M-R-D 
 matthias_livecode_150...@m-r-d.de wrote:
 
 
  such requests should be sent to supp...@runrev.com instead of posting
 here.
 
  Regards
 
  Matthias
 


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Re: New Indy License Correction

2015-07-22 Thread Matthias Rebbe | M-R-D

such requests should be sent to supp...@runrev.com instead of posting here.

Regards

Matthias


 Am 22.07.2015 um 19:43 schrieb Rick Harrison harri...@all-auctions.com:
 
 Hi Heather,
 
 I just took advantage of the 2 years of Indy for $499.
 My old license wasn’t supposed to expire until March of 2016
 according to my account when I logged into it.  
 
 This new license told me it would expire two years from now
 July of 2017.  I believe according to Kevin’s email to me that
 these 2 years should be tacked onto the end of my other
 license.
 
 Could you please update my account accordingly, and send
 me a confirmation of what my new expiration date will be?
 
 Thanks,
 
 Rick
 
 
 On Jul 14, 2015, at 4:12 AM, Heather Laine heat...@livecode.com wrote:
 
 Dear list folks,
 
 Just to put this one to bed - the Founders package always was and will 
 remain, 100GB storage. If you do not see that in your Founders account then 
 there is either a reporting error or a setup error, both of which we will be 
 happy to correct for you if you email us at the support address for on-rev: 
 supp...@on-rev.com mailto:supp...@on-rev.com (or on-...@runrev.com 
 mailto:on-...@runrev.com will also work). 
 
 I do not think cPanel is reporting space usage correctly by the sound of it.
 
 Regards,
 
 Heather
 
 
 Heather Laine
 Customer Services Manager
 LiveCode Ltd
 www.livecode.com
 
 
 
 On 12 Jul 2015, at 05:29, Simon si...@asato-media.com wrote:
 
 Ok I do have to admit that during the HTML5 crowdfunding I went with the
 Lifetime Pro and there was in the fine print that it meant 10 years. Now
 for me that indicated some sort of legal speak and that there was probably
 some enforceable case that 10 years could be deemed a lifetime. But then
 there is also the case of when I found the Enterprise edition was for $500K
 (or 50K? some revenue cap) or less on the website. Heather quickly had that
 fixed.  So that fine print may have been wrong.
 
 Anyways, I like LiveCode Ltd. so not a big problem.
 
 I wonder about the people who have 100 GB storage because though I can't
 find it, there was a post by Kevin when this came up before (during the move
 to France) that said we would retain our 50 GB and he'd get right on it.
 
 
 Simon
 
 
 
 --
 View this message in context: 
 http://runtime-revolution.278305.n4.nabble.com/Has-the-founders-on-rev-package-been-reduced-to-25-GB-tp4693856p4693902.html
 Sent from the Revolution - User mailing list archive at Nabble.com.
 
 ___
 use-livecode mailing list
 use-livecode@lists.runrev.com
 Please visit this url to subscribe, unsubscribe and manage your 
 subscription preferences:
 http://lists.runrev.com/mailman/listinfo/use-livecode
 
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 Please visit this url to subscribe, unsubscribe and manage your subscription 
 preferences:
 http://lists.runrev.com/mailman/listinfo/use-livecode
 
 
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Re: New Indy License Correction

2015-07-22 Thread Matthias Rebbe | M-R-D
Rick,

there´s no reason to apologize.

Just wanted to make sure that your request is sent to the right address to get 
the attention it needs. ;)

Matthias




 Am 22.07.2015 um 20:41 schrieb Rick Harrison harri...@all-auctions.com:
 
 Hi Matthias,
 
 I made the mistake of using “Reply” to an old message
 which she apparently had sent out to everyone instead of
 putting her email into the message directly.
 
 Sorry about that.  My mistake, please ignore my message list members.
 
 Thanks Matthias, I just don’t get enough sleep these days.
 
 Rick
 
 
 On Jul 22, 2015, at 1:56 PM, Matthias Rebbe | M-R-D 
 matthias_livecode_150...@m-r-d.de wrote:
 
 
 such requests should be sent to supp...@runrev.com instead of posting here.
 
 Regards
 
 Matthias
 
 
 
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Re: New Indy License Correction

2015-07-22 Thread Marian Petrides, MD
Rick, 

It might be better if you just sent an email to Heather directly at 
supp...@runrev.com (if my memory is correct). There's no guarantee that she'll 
see a post here, but she's really good about replying to emails and resolving 
problems like these.

Marian

Sent from my iPhone

 On Jul 22, 2015, at 1:43 PM, Rick Harrison harri...@all-auctions.com wrote:
 
 Hi Heather,
 
 I just took advantage of the 2 years of Indy for $499.
 My old license wasn’t supposed to expire until March of 2016
 according to my account when I logged into it.  
 
 This new license told me it would expire two years from now
 July of 2017.  I believe according to Kevin’s email to me that
 these 2 years should be tacked onto the end of my other
 license.
 
 Could you please update my account accordingly, and send
 me a confirmation of what my new expiration date will be?
 
 Thanks,
 
 Rick
 
 

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RE: New Indy License Correction

2015-07-22 Thread Jim MacConnell
Can confirm Heather's great and is the go to person for anything license 
related. She resolved exactly the same situation for me.
Jim

-Original Message-
From: Marian Petrides, MD [mailto:mpetri...@earthlink.net] 
Sent: Wednesday, July 22, 2015 3:23 PM
To: How to use LiveCode
Subject: Re: New Indy License Correction

Rick, 

It might be better if you just sent an email to Heather directly at 
supp...@runrev.com (if my memory is correct). There's no guarantee that she'll 
see a post here, but she's really good about replying to emails and resolving 
problems like these.

Marian

Sent from my iPhone

 On Jul 22, 2015, at 1:43 PM, Rick Harrison harri...@all-auctions.com wrote:
 
 Hi Heather,
 
 I just took advantage of the 2 years of Indy for $499.
 My old license wasn’t supposed to expire until March of 2016 according 
 to my account when I logged into it.
 
 This new license told me it would expire two years from now July of 
 2017.  I believe according to Kevin’s email to me that these 2 years 
 should be tacked onto the end of my other license.
 
 Could you please update my account accordingly, and send me a 
 confirmation of what my new expiration date will be?
 
 Thanks,
 
 Rick
 
 

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Re: New Indy License Correction

2015-07-22 Thread Rick Harrison
Hi Matthias,

I made the mistake of using “Reply” to an old message
which she apparently had sent out to everyone instead of
putting her email into the message directly.

Sorry about that.  My mistake, please ignore my message list members.

Thanks Matthias, I just don’t get enough sleep these days.

Rick


 On Jul 22, 2015, at 1:56 PM, Matthias Rebbe | M-R-D 
 matthias_livecode_150...@m-r-d.de wrote:
 
 
 such requests should be sent to supp...@runrev.com instead of posting here.
 
 Regards
 
 Matthias
 


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