Re: Odin MySQL server and email server problems
To follow up, it's now been sorted out. Yes, I used my registered email address after the emergency response form wasn't being answered. Ian On 14 Oct 2012, at 01:59, Matthias Rebbe wrote: > > Am 14.10.2012 um 02:58 schrieb Matthias Rebbe : > >> Hi Ian, >> >> i hope your support request was answered already. >> If not, did you use the e-mail you used for the purchase and did you use the >> word URGENT in the subject. >> I sent such an urgent email some time ago and wondered why i did not get a >> fast response like i did for previous support requests in the past. >> >> Heather told me, that i did not use my email address which i used when >> purchasing the on-rev package. Emergency emails are bound to that e-mail >> address and are only detected when using >> this email address which was used for purchase of that package. >> >> Regards, >> >> Matthias >> >> >> -- >> Matthias Rebbe >> matthias (at) rebbe.tk >> Tel +49.5741.31 >> Tel +49.160.5504462 >> -- >> >> >> >> >> >> >> >> >> >> >> Am 13.10.2012 um 23:48 schrieb Ian Wood : >> >>> I know the list isn't the place for On-Rev support problems but there's >>> been no response via the emergency support form after more than two hours... >>> >>> Is anyone else on Odin having MySQL problems? cPanel is claiming that the >>> MySQL server is offline and all my Drupal sites are non-responsive with >>> 'Unable to connect to database server', while my On-Rev hosted email >>> accounts haven't accepted any incoming messages for several hours. >>> >>> Is it just me? :-( >>> >>> Ian >>> ___ >>> use-livecode mailing list >>> use-livecode@lists.runrev.com >>> Please visit this url to subscribe, unsubscribe and manage your >>> subscription preferences: >>> http://lists.runrev.com/mailman/listinfo/use-livecode >> > > > ___ > use-livecode mailing list > use-livecode@lists.runrev.com > Please visit this url to subscribe, unsubscribe and manage your subscription > preferences: > http://lists.runrev.com/mailman/listinfo/use-livecode ___ use-livecode mailing list use-livecode@lists.runrev.com Please visit this url to subscribe, unsubscribe and manage your subscription preferences: http://lists.runrev.com/mailman/listinfo/use-livecode
Re: Odin MySQL server and email server problems
Hi Ian, i hope your support request was answered already. If not, did you use the e-mail you used for the purchase and did you use the word URGENT in the subject. I sent such an urgent email some time ago and wondered why i did not get a fast response like i did for previous support requests in the past. Heather told me, that i did not use my email address which i used when purchasing the on-rev package. Emergency emails are bound to that e-mail address and are only detected when using this email address which was used for purchase of that package. Regards, Matthias -- Matthias Rebbe matthias (at) rebbe.tk Tel +49.5741.31 Tel +49.160.5504462 -- "Life is too short for boring code" Am 14.10.2012 um 02:58 schrieb Matthias Rebbe : > Hi Ian, > > i hope your support request was answered already. > If not, did you use the e-mail you used for the purchase and did you use the > word URGENT in the subject. > I sent such an urgent email some time ago and wondered why i did not get a > fast response like i did for previous support requests in the past. > > Heather told me, that i did not use my email address which i used when > purchasing the on-rev package. Emergency emails are bound to that e-mail > address and are only detected when using > this email address which was used for purchase of that package. > > Regards, > > Matthias > > > -- > Matthias Rebbe > matthias (at) rebbe.tk > Tel +49.5741.31 > Tel +49.160.5504462 > -- > > > > > > > > > > > Am 13.10.2012 um 23:48 schrieb Ian Wood : > >> I know the list isn't the place for On-Rev support problems but there's been >> no response via the emergency support form after more than two hours... >> >> Is anyone else on Odin having MySQL problems? cPanel is claiming that the >> MySQL server is offline and all my Drupal sites are non-responsive with >> 'Unable to connect to database server', while my On-Rev hosted email >> accounts haven't accepted any incoming messages for several hours. >> >> Is it just me? :-( >> >> Ian >> ___ >> use-livecode mailing list >> use-livecode@lists.runrev.com >> Please visit this url to subscribe, unsubscribe and manage your subscription >> preferences: >> http://lists.runrev.com/mailman/listinfo/use-livecode > ___ use-livecode mailing list use-livecode@lists.runrev.com Please visit this url to subscribe, unsubscribe and manage your subscription preferences: http://lists.runrev.com/mailman/listinfo/use-livecode
Odin MySQL server and email server problems
I know the list isn't the place for On-Rev support problems but there's been no response via the emergency support form after more than two hours... Is anyone else on Odin having MySQL problems? cPanel is claiming that the MySQL server is offline and all my Drupal sites are non-responsive with 'Unable to connect to database server', while my On-Rev hosted email accounts haven't accepted any incoming messages for several hours. Is it just me? :-( Ian ___ use-livecode mailing list use-livecode@lists.runrev.com Please visit this url to subscribe, unsubscribe and manage your subscription preferences: http://lists.runrev.com/mailman/listinfo/use-livecode
