Re: RevWeb, IE and saving data

[Richard Miller]

Hi Mike,

We already offer the standalone. But the idea of the user being able to 
access their videos directly through a browser is quite appealing, given 
that many people spend a lot (if not most) of their time in a browser 
these days.


Some of our users could be receiving videos sent to them throughout any 
given day, so it is convenient if they can leave the revlet open in a 
browser tab and simply retrieve, then view those videos, without having 
to leave their browser.


If it wasn't for the challenges presented both by the revlet plugin 
installation process and that nasty warning box, this concept is killer 
for convenience and simplicity.


Richard



On 7/19/10 11:52 AM, Michael Kann wrote:

Both Richards,

It seems like the user will have a collection of videos on his/her hard drive. 
Why not include a standalone RunRev program with the videos to organize and 
display the videos? Or am I missing something?

Mike

--- On Mon, 7/19/10, Richard Miller  wrote:

   

From: Richard Miller
Subject: Re: RevWeb, IE and saving data
To: "How to use Revolution"
Date: Monday, July 19, 2010, 10:04 AM
Hi Richard,

It's not a practical solution for this app. The app is
displaying personal video data of the user (sports videos...
golf, baseball, tennis swings, etc.). The user needs to be
able to bring these videos up immediately... not have to
wait for each to be downloaded each time the user wants to
view one. I don't see any way around the need for local
storage.

Richard




On 7/19/10 10:54 AM, Richard Gaskin wrote:
 

Richard Miller wrote:

   

I'd really like to hear from Revolution management
 

as to when this will
 

be fixed. The usefulness of revlets is severely
 

limited if you can't use
 

them to save any data to disk under Internet
 

Explorer. I may be missing
 

some solution to this, but I can't find it.
 

Would it be at all possible to store that data on the
   

server like any other web app would do?
 

The biggest obstacle to adoption of the RevWeb plugin
   

is the truly frightening warning dialog which is absolutely
necessary when a server-based component attempts to write
anything it wants to a user's local drive:
 

<http://revjournal.com/blog.irv?pid=1262632837.378884>

It simplifies your user's experience, and benefits the
   

Rev community as a whole, to use server storage wherever
possible.
 

--  Richard Gaskin
   Fourth World
   Rev training and consulting: http://www.fourthworld.com
   Webzine for Rev developers: http://www.revjournal.com
   revJournal blog: http://revjournal.com/blog.irv
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Re: RevWeb, IE and saving data

[Michael Kann]

Both Richards,

It seems like the user will have a collection of videos on his/her hard drive. 
Why not include a standalone RunRev program with the videos to organize and 
display the videos? Or am I missing something?

Mike

--- On Mon, 7/19/10, Richard Miller  wrote:

> From: Richard Miller 
> Subject: Re: RevWeb, IE and saving data
> To: "How to use Revolution" 
> Date: Monday, July 19, 2010, 10:04 AM
> Hi Richard,
> 
> It's not a practical solution for this app. The app is
> displaying personal video data of the user (sports videos...
> golf, baseball, tennis swings, etc.). The user needs to be
> able to bring these videos up immediately... not have to
> wait for each to be downloaded each time the user wants to
> view one. I don't see any way around the need for local
> storage.
> 
> Richard
> 
> 
> 
> 
> On 7/19/10 10:54 AM, Richard Gaskin wrote:
> > Richard Miller wrote:
> > 
> >> I'd really like to hear from Revolution management
> as to when this will
> >> be fixed. The usefulness of revlets is severely
> limited if you can't use
> >> them to save any data to disk under Internet
> Explorer. I may be missing
> >> some solution to this, but I can't find it.
> > 
> > Would it be at all possible to store that data on the
> server like any other web app would do?
> > 
> > The biggest obstacle to adoption of the RevWeb plugin
> is the truly frightening warning dialog which is absolutely
> necessary when a server-based component attempts to write
> anything it wants to a user's local drive:
> > 
> > <http://revjournal.com/blog.irv?pid=1262632837.378884>
> > 
> > It simplifies your user's experience, and benefits the
> Rev community as a whole, to use server storage wherever
> possible.
> > 
> > --  Richard Gaskin
> >  Fourth World
> >  Rev training and consulting: http://www.fourthworld.com
> >  Webzine for Rev developers: http://www.revjournal.com
> >  revJournal blog: http://revjournal.com/blog.irv
> > ___
> > use-revolution mailing list
> > use-revolution@lists.runrev.com
> > Please visit this url to subscribe, unsubscribe and
> manage your subscription preferences:
> > http://lists.runrev.com/mailman/listinfo/use-revolution
> > 
> 
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> your subscription preferences:
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> 



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Re: RevWeb, IE and saving data

[Richard Miller]

Found the solution... and it's an easy fix for the user. The user needs 
to bring up the Security tab in the IE options menu, click on "Local 
Intranet", then just add our web site using the "Sites" button. Don't 
know why this works, but it does. No problem writing to disk after doing 
this.


Fortunately, it's easy for the revlet to detect this problem as soon as 
it starts up, simply by attempting to write and retrieve a file to the 
users computer. The solution can then be explained.


Richard... I agree with you about the horrendous warning that a revlet 
brings up. The only solution we know is to explain the warning to the 
user in advance. That should draw most of them in to proceeding. Of 
course, in our case, the user has some familiarity with our company. If 
they didn't, that warning message might still scare many away, even 
after explaining to them it's safe to proceed.


Richard Miller




On 7/19/10 11:04 AM, Richard Miller wrote:

Hi Richard,

It's not a practical solution for this app. The app is displaying 
personal video data of the user (sports videos... golf, baseball, 
tennis swings, etc.). The user needs to be able to bring these videos 
up immediately... not have to wait for each to be downloaded each time 
the user wants to view one. I don't see any way around the need for 
local storage.


Richard




On 7/19/10 10:54 AM, Richard Gaskin wrote:

Richard Miller wrote:


I'd really like to hear from Revolution management as to when this will
be fixed. The usefulness of revlets is severely limited if you can't 
use

them to save any data to disk under Internet Explorer. I may be missing
some solution to this, but I can't find it.


Would it be at all possible to store that data on the server like any 
other web app would do?


The biggest obstacle to adoption of the RevWeb plugin is the truly 
frightening warning dialog which is absolutely necessary when a 
server-based component attempts to write anything it wants to a 
user's local drive:




It simplifies your user's experience, and benefits the Rev community 
as a whole, to use server storage wherever possible.


--
 Richard Gaskin
 Fourth World
 Rev training and consulting: http://www.fourthworld.com
 Webzine for Rev developers: http://www.revjournal.com
 revJournal blog: http://revjournal.com/blog.irv
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Re: RevWeb, IE and saving data

[J. Landman Gay]

On 7/19/10 9:45 AM, Richard Miller wrote:


I'd really like to hear from Revolution management as to when this will
be fixed. The usefulness of revlets is severely limited if you can't use
them to save any data to disk under Internet Explorer. I may be missing
some solution to this, but I can't find it.


I don't think there's much a third-party company can do to fix it. 
Windows OS is blocking write commands, so in effect it's locking the 
disk. It's the same as trying to write to a protected folder on OS X or 
Linux, you can't do it without the user's permission.


I haven't looked, but you might be able to find which setting(s) need to 
be changed by googling Microsoft-related blogs and developer info. There 
must be other CGIs and plugins that require the same thing.


--
Jacqueline Landman Gay | jac...@hyperactivesw.com
HyperActive Software   | http://www.hyperactivesw.com
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Re: RevWeb, IE and saving data

[Richard Miller]

Hi Richard,

It's not a practical solution for this app. The app is displaying 
personal video data of the user (sports videos... golf, baseball, tennis 
swings, etc.). The user needs to be able to bring these videos up 
immediately... not have to wait for each to be downloaded each time the 
user wants to view one. I don't see any way around the need for local 
storage.


Richard




On 7/19/10 10:54 AM, Richard Gaskin wrote:

Richard Miller wrote:


I'd really like to hear from Revolution management as to when this will
be fixed. The usefulness of revlets is severely limited if you can't use
them to save any data to disk under Internet Explorer. I may be missing
some solution to this, but I can't find it.


Would it be at all possible to store that data on the server like any 
other web app would do?


The biggest obstacle to adoption of the RevWeb plugin is the truly 
frightening warning dialog which is absolutely necessary when a 
server-based component attempts to write anything it wants to a user's 
local drive:




It simplifies your user's experience, and benefits the Rev community 
as a whole, to use server storage wherever possible.


--
 Richard Gaskin
 Fourth World
 Rev training and consulting: http://www.fourthworld.com
 Webzine for Rev developers: http://www.revjournal.com
 revJournal blog: http://revjournal.com/blog.irv
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Re: RevWeb, IE and saving data

[Richard Gaskin]

Richard Miller wrote:


I'd really like to hear from Revolution management as to when this will
be fixed. The usefulness of revlets is severely limited if you can't use
them to save any data to disk under Internet Explorer. I may be missing
some solution to this, but I can't find it.


Would it be at all possible to store that data on the server like any 
other web app would do?


The biggest obstacle to adoption of the RevWeb plugin is the truly 
frightening warning dialog which is absolutely necessary when a 
server-based component attempts to write anything it wants to a user's 
local drive:




It simplifies your user's experience, and benefits the Rev community as 
a whole, to use server storage wherever possible.


--
 Richard Gaskin
 Fourth World
 Rev training and consulting: http://www.fourthworld.com
 Webzine for Rev developers: http://www.revjournal.com
 revJournal blog: http://revjournal.com/blog.irv
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Re: RevWeb, IE and saving data

[Richard Miller]

I have tried disabling every possible Internet security setting in IE, 
but it will still not allow a revlet to save data to disk. The only 
method that works is to completely disable the entire Internet security 
zone. But few (if any) users would be comfortable doing that, as IE 
throws up all kinds of warnings. It's a bit bizarre that IE lets you go 
in and customize dozens of settings, yet none of them seem to effect 
this problem.


I'd really like to hear from Revolution management as to when this will 
be fixed. The usefulness of revlets is severely limited if you can't use 
them to save any data to disk under Internet Explorer. I may be missing 
some solution to this, but I can't find it.


Richard




On 7/19/10 8:05 AM, Richard Miller wrote:

That does seem to be the problem. Thanks.

However, I can't figure out yet which setting it is. If I go into the 
Security tab in IE and disable Protected Mode for the 1st zone 
("Internet"), the revlet works fine. But I prefer to find out which 
specific setting in that zone is causing the problem, so I can tell 
users what to do without compromising their IE security unnecessarily.


To do so, I've used the Custom Level button, which brings up a large 
number of options. I've been trying to disable many of those options 
(one at a time) to find the specific problem item, but I've not found 
it yet. It's in there somewhere, but I'm not sure which item might be 
the problem.


Any help would be appreciated. I'll keep trying.

Thanks.
Richard





On 7/18/10 11:13 PM, J. Landman Gay wrote:

On 7/17/10 10:55 AM, Richard Miller wrote:
After more testing, this problem only occurs when the revlet is run 
from

a server. If I put the same revlet on the local drive, IE will allow
writing to disk. If it is run from a server, IE prevents writing to
disk. Is there a way around this?


I'm not sure what's causing the problem but it sounds like a 
permissions issue. Doesn't IE block a lot of that kind of thing 
unless you set its internet security level lower?




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Re: RevWeb, IE and saving data

[Richard Miller]

That does seem to be the problem. Thanks.

However, I can't figure out yet which setting it is. If I go into the 
Security tab in IE and disable Protected Mode for the 1st zone 
("Internet"), the revlet works fine. But I prefer to find out which 
specific setting in that zone is causing the problem, so I can tell 
users what to do without compromising their IE security unnecessarily.


To do so, I've used the Custom Level button, which brings up a large 
number of options. I've been trying to disable many of those options 
(one at a time) to find the specific problem item, but I've not found it 
yet. It's in there somewhere, but I'm not sure which item might be the 
problem.


Any help would be appreciated. I'll keep trying.

Thanks.
Richard





On 7/18/10 11:13 PM, J. Landman Gay wrote:

On 7/17/10 10:55 AM, Richard Miller wrote:

After more testing, this problem only occurs when the revlet is run from
a server. If I put the same revlet on the local drive, IE will allow
writing to disk. If it is run from a server, IE prevents writing to
disk. Is there a way around this?


I'm not sure what's causing the problem but it sounds like a 
permissions issue. Doesn't IE block a lot of that kind of thing unless 
you set its internet security level lower?




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Re: RevWeb, IE and saving data

[J. Landman Gay]

On 7/17/10 10:55 AM, Richard Miller wrote:

After more testing, this problem only occurs when the revlet is run from
a server. If I put the same revlet on the local drive, IE will allow
writing to disk. If it is run from a server, IE prevents writing to
disk. Is there a way around this?


I'm not sure what's causing the problem but it sounds like a permissions 
issue. Doesn't IE block a lot of that kind of thing unless you set its 
internet security level lower?


--
Jacqueline Landman Gay | jac...@hyperactivesw.com
HyperActive Software   | http://www.hyperactivesw.com
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Re: RevWeb, IE and saving data

[Richard Miller]

After more testing, this problem only occurs when the revlet is run from 
a server. If I put the same revlet on the local drive, IE will allow 
writing to disk. If it is run from a server, IE prevents writing to 
disk. Is there a way around this?


Thanks.
Richard



On 7/17/10 10:06 AM, Richard Miller wrote:

This may be an ongoing problem, or I may be missing something.

I can't write data to a file under revweb, Internet Explorer on a PC, 
and either Vista or Windows 7. No problem writing data using Firefox 
on a PC. No problem reading data from a file with IE.


Is this a known problem? Any way to adjust for it? I'm using the 
latest version of Rev Enterprise.


Thanks.
Richard Miller
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RevWeb, IE and saving data

[Richard Miller]

This may be an ongoing problem, or I may be missing something.

I can't write data to a file under revweb, Internet Explorer on a PC, 
and either Vista or Windows 7. No problem writing data using Firefox on 
a PC. No problem reading data from a file with IE.


Is this a known problem? Any way to adjust for it? I'm using the latest 
version of Rev Enterprise.


Thanks.
Richard Miller
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