Dear List Folks,

Just a quick update on your accounts. All the account creation emails have been sent out now, so if you didn't get yours (spam filter, bounce?) you can go to this page:

http://www.runrev.com/store/account/login/

In the Existing Customers area, enter the email address you purchased with. Click the "forgotten password" link and get your password resent. You should be able to log in to your account.

If you purchased originally with an email address you don't have anymore, reset your password anyway, then email supp...@runrev.com to tell us what email address you did it for, and we can retrieve that password for you. You will then be able to update the account to an email address you do use. Please be patient, as I'm sure you can imagine we have exceptional levels of support at the moment, but we will get round to everybody just as soon as we can.

Another useful thing you might want to know, is that if you log in and find you have multiple licenses all grouped together, with a single price for the update, you can now ungroup the licenses and update each one individually, for a single update price.

Thanks for all the great feedback, its very heartening to hear how many of you love the new name/look.

Regards,

Heather


Heather Nagey
Customer Services Manager
http://www.runrev.com/
LiveCode – Realize fast, compile-free coding

Heather Nagey
Customer Services Manager
http://www.runrev.com/
LiveCode – Realize fast, compile-free coding

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