Hi :)
+1
Yes, to actually join in with the triaging it would help to learn how to do it 
properly!  There are a few basic things in the instructions that almost anyone 
could handle quite easily.  Getting some of those things out of the way might 
help the more experienced triagers get on with the heavier tasks.  
https://wiki.documentfoundation.org/QA/BugTriage 

When i said it might help if a few of us knew what is in the drop-downs that is 
mostly because we often have requests for new features and it would be good to 
know which drop-down to use for feature-requests.  Also some of the titles look 
a bit unpleasant and it might help for us to be able to explain some of the 
meanings of those on-list here to avoid unnecessary chatter getting repeated in 
many different bug-report threads.  

Regards from 
Tom :)  





----- Forwarded Message -----
>From: Joel Madero <jmadero....@gmail.com>
>To: Tom Davies <tomdavie...@yahoo.co.uk> 
>Cc: "users@global.libreoffice.org" <users@global.libreoffice.org> 
>Sent: Friday, 14 June 2013, 17:54
>Subject: Re: [libreoffice-users] Re: LO 4.0.3.3: 'Insert: Horizontal rule' is 
>missing
> 
>
>On Thu, Jun 13, 2013 at 1:50 PM, Tom Davies <tomdavie...@yahoo.co.uk> wrote:
>
>> Hi :)
>> It would be really great if more of us could learn how to "mark as
>> duplicate" and other triaging stuff.  Even just a few people here learnt
>> what is in some of those drop-downs that would be good.  I'm completely
>> hopeless at remembering that sort of thing but there is a competition
>> coming up soon and it would be great if the Users List were able to walk
>> off with some of the prizes.  It's a t-shirt rather than a cup or trophy
>> for the top 10 so it's a tad more useful!
>>
>
>In general we don't want users playing around with the stuff on top unless
>they take a little time to get involved with QA - mainly because there are
>nuances and more times than not users mark something incorrectly (like
>updating the version when tested against a newer release which is not the
>correct workflow)  and then QA has to go and reverse everything and explain
>policies.
>
>For anyone interested in learning about QA stuff I recommend reading
>https://wiki.documentfoundation.org/QA/BugTriage which breaks down workflow
>relatively well.
>
>And yes, I do invite everyone to participate in our triage
>competition/event and to join our QA channel where you'll find quite a few
>helpful people to get you started :)
>
>Hope that didn't come off as rough, just want to be clear that the top
>section is meant to be for people who know what they are doing - and
>learning requires individuals to be a little proactive. Plenty of people
>(myself included) offer help all the time, definitely willing to meet
>people half way if they want to join - you (Tom) know more than most that
>we could surely use the help :)
>
>
>Warm Regards,
>Joel
>-- 
>*Joel Madero*
>LibreOffice QA Volunteer
>jmadero....@gmail.com
>
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