Re: [discussion] get rid of NOT_AN_OOO_ISSUE
Am 29.12.18 um 15:17 schrieb Peter Kovacs: I would like to get rid of the Resolution "NOT_AN_OOO_ISSUE". This leaves people angry and it is annoying to Copy paste or just rewrite always the same stuff. So I wonder if we could add a component user support, and allocate the users list to it. With that we have a broader community looking at those help requests, and handle them like every other Issue. Also maybe the barrier between developers/testers and user support gets reduced a bit. If it is a bug someone can simply change the component and we can check for reproducibility. Instead of NOT_AN_ISSUE I would like to have FIXED by workaround or something similar. I cannot belief that all (or the most) users are really angry / annoyed / disappointed. Can you proof that? The resolution was created to make it visible that the reported issue has its source not in OpenOffice. It has nothing to do with user support. Maybe it's often used for this but this was/is not intended. Sorry but I don't like the idea to delete a resolution because of unsatisfied users. We can create a new product with a default component and put the users@ mailing list as assignee. But IMHO this wouldn't change the root problem: An issue tracker is the wrong channel for users when they have howto questions or support requests. Here we need to think how this can be improved. My 2 ct. Marcus - To unsubscribe, e-mail: users-unsubscr...@openoffice.apache.org For additional commands, e-mail: users-h...@openoffice.apache.org
[discussion] get rid of NOT_AN_OOO_ISSUE
Hi all, I would like to get rid of the Resolution "NOT_AN_OOO_ISSUE". This leaves people angry and it is annoying to Copy paste or just rewrite always the same stuff. So I wonder if we could add a component user support, and allocate the users list to it. With that we have a broader community looking at those help requests, and handle them like every other Issue. Also maybe the barrier between developers/testers and user support gets reduced a bit. If it is a bug someone can simply change the component and we can check for reproducibility. Instead of NOT_AN_ISSUE I would like to have FIXED by workaround or something similar. can you take some time and write your opinion? -would you like to help? Thanks All the Best Peter - To unsubscribe, e-mail: users-unsubscr...@openoffice.apache.org For additional commands, e-mail: users-h...@openoffice.apache.org
Re: Install on Linux Mint 18.1
So, you tried many different ways. But you have not said what those ways are: you need to write back to this mailing list with that additional information. (users@openoffice.apache.org) Only then will someone be able to tell you what the problem is. I have seen emails on this mailing list from people using Linux Mint, so it can be done. Dan On 12/28/18 3:54 PM, Kim Polonczyk wrote: I have been attempting to find out how to install Apache Open Office on Linux Mint 18.1.I do have the software downloaded in my Downloads file and every command that I have encountered to install Apache returns the message that the file cannot be found.What am I doing wrong.I have searched everywhere and attempted the methods that have been listed and I still come up with the same problem. I have purged libre office because I did read that libre may cause problems using Apache. can you let me know how to do it or if it can be done? For some reason the libre writer jammed in a book view and I was unable to change it to a regular view so I got frustrated and decided to just use someone else's software. Thanks Kim Anthony Polonczyk, Owner-Chief Consultant KAPCO Consulting 850-449-1049 kapoloncz...@gmail.com - To unsubscribe, e-mail: users-unsubscr...@openoffice.apache.org For additional commands, e-mail: users-h...@openoffice.apache.org
