OpenOffice 4.0.1 crashing and can't recover files

2014-04-22 Thread Patty Block
Hello,

I am disgusted with how OpenOffice 4.0.1 continues to crash and will not 
recover a certain document. I have tried recover a certain file four times. 

But after each supposed sucessful recovery OpenOffice hangs (Not Responding) 
and then I am unable to open the .odt file. 

I uninstalled both OpenOffice and Java and shut down PC , restarted and 
installed both apps  PC but nothing works.

Please advise, thanks! 

Patty


Patty Block
Principal,  Block Consulting
Marketing, PR  Business Development Agency
M 415-294-0821
W 716-768-4916
pbl...@blockconsulting.net
www.blockconsulting.net

Re: OpenOffice 4.0.1 crashing and can't recover files

2014-04-22 Thread Patty Block
Hello, I am using windows 8 on brand new Hp Envy touchsmart 15 laptop. I
have appt I need to leave for now but will be back at 1 pm ET. I am hoping
desparately you can help me revcover the proposal I spent hours writing and
now cannot open, Thanks!!


Patty Block
m 415-294-0821
h 716-768-4916
pablock...@gmail.com


On Tue, Apr 22, 2014 at 11:12 AM, Dave Barton d...@tasit.net wrote:

  Original Message 
 From: Patty Block pbl...@blockconsulting.net
 To: users@openoffice.apache.org
 Date: Tue, 22 Apr 2014 10:27:33 -0400

  Hello,
 
  I am disgusted with how OpenOffice 4.0.1 continues to crash and will not
 recover a certain document. I have tried recover a certain file four times.
 
  But after each supposed sucessful recovery OpenOffice hangs (Not
 Responding) and then I am unable to open the .odt file.
 
  I uninstalled both OpenOffice and Java and shut down PC , restarted and
 installed both apps  PC but nothing works.
 
  Please advise, thanks!
 
  Patty


 Hi Patty,

 First you need to tell us which version of what OS (Operating System -
 eg. Linux, Mac, Solaris, Windows, etc.) you are using. Otherwise we can
 only make wild guesses about the possible cause and solution for your
 issue. However, I will suggest a couple of things you could investigate:

 There is an existing lock file for the specific document you are
 trying to open: See:
 https://forum.openoffice.org/en/forum/viewtopic.php?f=6t=68503

 System crash corrupted your User Profile: See:
 https://forum.openoffice.org/en/forum/viewtopic.php?t=12426

 You are not subscribed to this list, so please only reply to
 users@openoffice.apache.org not directly to me or other individual list
 subscribers.

 Regards
 Dave