Re: [SOGo] Calendar shows ID instead of Name

2018-12-21 Thread Christian Mack
Hello

Am 18.12.18 um 09:44 schrieb Götz Reinicke (goetz.reini...@filmakademie.de):
> 
>> Am 17.12.2018 um 18:07 schrieb Christian Mack
>> (christian.m...@uni-konstanz.de) :
>> 
>> Am 17.12.18 um 15:39 schrieb Götz Reinicke
>> (goetz.reini...@filmakademie.de):
>>> 
>>> since some days Users tell me, that some subscribed or own
>>> calendars show up as an ID like 7399-12312312-12312333 instead of
>>> „Cooking Class“.
>>> 
>>> This happens in Apple Calendar and SOGO Web Userinterface.
>>> 
>>> I guess some linking between Names and the IDs got lost
>>> somewhere; but where?
>>> 
>>> Any hints and suggestions are welcome . Regards . Götz
>>> 
>> 
>> Did you check in the sogo-tool backup file of that user, if the
>> calendar folder name is still set?
>> 
>> If yes I would try to fix it with a restore of that calendar. If
>> no, I would add it to the backup file and restore.
> 
> 
> The bad news: The backup script is not running any more for a few
> days and I have no clew why? May be you?
> 

Do you use the standard backup skript /usr/share/doc/sogo/sogo-backup.sh?
Do you get an error?
As the backup script is run as user sogo, also check his emails.


> The other cronjobs lick Vacation messages expiration are running
> fine.
> 
> A backup from CLI with sogo-tools  for an user works as well.
> 
> That backup dose not contain the calendar names, just the ID.
> 
> The question for me is: How did the names get lost in first place? 
> Doing a backup edit the file and restore ist not a good option…. Some
> users are not amused about loosing the names
> 
> Any ideas?
> 

I do not know how that happend.

You could check the database entries of that users, if you still can
find those names.
But I assume those entries are defect/deleted.

Can those users set a new name via web frontend?

You could additionally check all users with sogo-tool checkup to find
corrupt entries.


Kind regards,
Christian Mack

-- 
Christian Mack
Universität Konstanz
Kommunikations-, Informations-, Medienzentrum (KIM)
Abteilung Basisdienste
78457 Konstanz
+49 7531 88-4416



smime.p7s
Description: S/MIME Cryptographic Signature


Re: [SOGo] Calendar shows ID instead of Name

2018-12-18 Thread goetz.reini...@filmakademie.de
Hi,

> Am 17.12.2018 um 18:07 schrieb Christian Mack 
> (christian.m...@uni-konstanz.de) :
> 
> Am 17.12.18 um 15:39 schrieb Götz Reinicke (goetz.reini...@filmakademie.de):
>> Hi,
>> 
>> since some days Users tell me, that some subscribed or own calendars show up 
>> as an ID like 7399-12312312-12312333 instead of „Cooking Class“.
>> 
>> This happens in Apple Calendar and SOGO Web Userinterface.
>> 
>> I guess some linking between Names and the IDs got lost somewhere; but where?
>> 
>>  Any hints and suggestions are welcome . Regards . Götz
>> 
> 
> Did you check in the sogo-tool backup file of that user, if the calendar
> folder name is still set?
> 
> If yes I would try to fix it with a restore of that calendar.
> If no, I would add it to the backup file and restore.


The bad news: The backup script is not running any more for a few days and I 
have no clew why? May be you?

The other cronjobs lick Vacation messages expiration are running fine.

A backup from CLI with sogo-tools  for an user works as well.

That backup dose not contain the calendar names, just the ID.

The question for me is: How did the names get lost in first place? Doing a 
backup edit the file and restore ist not a good option…. Some users are not 
amused about loosing the names.

Any ideas?

Thanks and Regards . Götz

 

smime.p7s
Description: S/MIME cryptographic signature


Re: [SOGo] Calendar shows ID instead of Name

2018-12-17 Thread Christian Mack
Am 17.12.18 um 15:39 schrieb Götz Reinicke (goetz.reini...@filmakademie.de):
> Hi,
> 
> since some days Users tell me, that some subscribed or own calendars show up 
> as an ID like 7399-12312312-12312333 instead of „Cooking Class“.
> 
> This happens in Apple Calendar and SOGO Web Userinterface.
> 
> I guess some linking between Names and the IDs got lost somewhere; but where?
> 
>   Any hints and suggestions are welcome . Regards . Götz
> 

Did you check in the sogo-tool backup file of that user, if the calendar
folder name is still set?

If yes I would try to fix it with a restore of that calendar.
If no, I would add it to the backup file and restore.


Kind regards,
Christian Mack

-- 
Christian Mack
Universität Konstanz
Kommunikations-, Informations-, Medienzentrum (KIM)
Abteilung Basisdienste
78457 Konstanz
+49 7531 88-4416



smime.p7s
Description: S/MIME Cryptographic Signature


[SOGo] Calendar shows ID instead of Name

2018-12-17 Thread goetz.reini...@filmakademie.de
Hi,

since some days Users tell me, that some subscribed or own calendars show up as 
an ID like 7399-12312312-12312333 instead of „Cooking Class“.

This happens in Apple Calendar and SOGO Web Userinterface.

I guess some linking between Names and the IDs got lost somewhere; but where?

Any hints and suggestions are welcome . Regards . Götz

smime.p7s
Description: S/MIME cryptographic signature