Re: [SOGo] Lightning calendar auto refresh closes reminder dialog

2014-10-17 Thread Euan Thoms

euan.th...@fastrack.com.sg wrote:

It seems that Lightning and SOGo calendar refresh mechanism have a bug, or
certainly behave badly. When the calendar refreshes against the server,
subject to preference 'calendar.autorefresh.timeout', the reminder dialog
closes, never to open again. This is a problem because if you go away for a
few minutes and come back to your desk, you may miss the reminder.

It seems that when the preference 'calendar.alarms.showmissed' is set to
'true', the problem is alleviated. It's as if it springs back after the
refresh. But with it set to 'false' the reminder notification dialog
disappears forever, no opertunity to snooze either.

It's hard to beleive this has gone unnoticed or fixed, it's pretty fundemental
to SOGo calendar users. Also, the default for 'calendar.alarms.showmissed' is
'false'. So it should effect most users.

I stumbled upon it when I was forcing my users prefs to 'false' for the said
setting, then the problem showed up very quickly under testing. The reason I
switched to 'false' was because some are experiencing problems with ghost
reminder popups. They keep coming back. Now I will have to test if there
really is an issue with dismiss reminder when 'calendar.alarms.showmissed' is
'true'. It may be a case of which is the lesser evil. I suspect past events
with reminders could be the cause.

SOGo 2.0.4b
Thunderbird 24.0.5
Lightning 2.6.6 (same case with 2.6.5)
Sogo Connector/ Integrator 24.0.7 (same case with 24.0.4)


I did some testing with reminders with 'calendar.alarms.showmissed' set 
back to 'true'. Good news is that I can't find any case where the 
reminder notification misbehaves. It seems to work OK now. It seems as 
though the recent updates to Lightning 2.6.6 and Connector/Integrator 
24.0.7 have fixed an issue with reminders coming back, even after being 
dismissed.


So, for me things are OK because I want to use 
calendar.alarms.showmissed=true. But for those that want to use false, 
there is a pretty severe problem with reminder notifications disappearing.

--
users@sogo.nu
https://inverse.ca/sogo/listsattachment: euan_thoms.vcf

Re: [SOGo] Lightning calendar auto refresh closes reminder dialog

2014-10-17 Thread Christian Mack
Hello Euan Thoms

Am 2014-10-17 um 12:34 schrieb Euan Thoms:
 euan.th...@fastrack.com.sg wrote:
 It seems that Lightning and SOGo calendar refresh mechanism have a
 bug, or
 certainly behave badly. When the calendar refreshes against the server,
 subject to preference 'calendar.autorefresh.timeout', the reminder dialog
 closes, never to open again. This is a problem because if you go away
 for a
 few minutes and come back to your desk, you may miss the reminder.

 It seems that when the preference 'calendar.alarms.showmissed' is set to
 'true', the problem is alleviated. It's as if it springs back after the
 refresh. But with it set to 'false' the reminder notification dialog
 disappears forever, no opertunity to snooze either.

 It's hard to beleive this has gone unnoticed or fixed, it's pretty
 fundemental
 to SOGo calendar users. Also, the default for
 'calendar.alarms.showmissed' is
 'false'. So it should effect most users.

 I stumbled upon it when I was forcing my users prefs to 'false' for
 the said
 setting, then the problem showed up very quickly under testing. The
 reason I
 switched to 'false' was because some are experiencing problems with ghost
 reminder popups. They keep coming back. Now I will have to test if there
 really is an issue with dismiss reminder when
 'calendar.alarms.showmissed' is
 'true'. It may be a case of which is the lesser evil. I suspect past
 events
 with reminders could be the cause.

 SOGo 2.0.4b
 Thunderbird 24.0.5
 Lightning 2.6.6 (same case with 2.6.5)
 Sogo Connector/ Integrator 24.0.7 (same case with 24.0.4)
 
 I did some testing with reminders with 'calendar.alarms.showmissed' set
 back to 'true'. Good news is that I can't find any case where the
 reminder notification misbehaves. It seems to work OK now. It seems as
 though the recent updates to Lightning 2.6.6 and Connector/Integrator
 24.0.7 have fixed an issue with reminders coming back, even after being
 dismissed.
 
 So, for me things are OK because I want to use
 calendar.alarms.showmissed=true. But for those that want to use false,
 there is a pretty severe problem with reminder notifications disappearing.

Could you please open a bug report at http://www.sogo.nu/bugs for that?


Kind regards,
Christian mack

-- 
Christian Mack
Universität Konstanz
Kommunikations-, Informations-, Medienzentrum (KIM)
Abteilung Basisdienste
78457 Konstanz
+49 7531 88-4416



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[SOGo] Lightning calendar auto refresh closes reminder dialog

2014-10-16 Thread euan.thoms
It seems that Lightning and SOGo calendar refresh mechanism have a bug, or
certainly behave badly. When the calendar refreshes against the server,
subject to preference 'calendar.autorefresh.timeout', the reminder dialog
closes, never to open again. This is a problem because if you go away for a
few minutes and come back to your desk, you may miss the reminder.

It seems that when the preference 'calendar.alarms.showmissed' is set to
'true', the problem is alleviated. It's as if it springs back after the
refresh. But with it set to 'false' the reminder notification dialog
disappears forever, no opertunity to snooze either.

It's hard to beleive this has gone unnoticed or fixed, it's pretty fundemental
to SOGo calendar users. Also, the default for 'calendar.alarms.showmissed' is
'false'. So it should effect most users.

I stumbled upon it when I was forcing my users prefs to 'false' for the said
setting, then the problem showed up very quickly under testing. The reason I
switched to 'false' was because some are experiencing problems with ghost
reminder popups. They keep coming back. Now I will have to test if there
really is an issue with dismiss reminder when 'calendar.alarms.showmissed' is
'true'. It may be a case of which is the lesser evil. I suspect past events
with reminders could be the cause.

SOGo 2.0.4b
Thunderbird 24.0.5
Lightning 2.6.6 (same case with 2.6.5)
Sogo Connector/ Integrator 24.0.7 (same case with 24.0.4)
-- 
users@sogo.nu
https://inverse.ca/sogo/lists