Re: [SOGo] Login Problems since update. SOGoRootPage Login from ... might not have worked - password policy: 65535 grace ...

2020-05-12 Thread goetz.reini...@filmakademie.de
Hi Christian,

> Am 12.05.2020 um 11:57 schrieb Christian Mack 
> (christian.m...@uni-konstanz.de) :
> 
> Hello
> 
> Am 11.05.20 um 12:51 schrieb Götz Reinicke (goetz.reini...@filmakademie.de):
>> Hi,
>> 
>> a user informed me, he could not login to sogo any more , that might be 
>> since we updated to sogo 4.3.1 from 4.2 …. He had no accurate time.
>> 
>> SOGoRootPage Login from ‚xxx.xxx.xxx.xxx' for user ‚myuser' might not have 
>> worked - password policy: 65535  grace: -1  expire: -1  bound: 0
>> 
>> Checking the SOGo log, I can see a couple of that message also for different 
>> users.
>> 
>> The calling user can login to imap, smtp, wifi and some other services with 
>> the same credentials without a problem.
>> 
>> May be something has changed … ?
>> 
> 
> Do you see an error message above the "Login ... might not have worked"
> message?

I do see the ldap search request and filter …. 

> Did your user clear his browser cache after the upgrade?


Yes, but … the user was not sure that he ever used SOGo with that account …. 
And I was pointed into a different false direction:

I found, that the account had one attribute missing, which I use in the search 
filter :-/ so from my POV the user could NEVER use SOGo … ;)

May be the error message could also be a bit more specific, if a user tries to 
login and could not be found in the LDAP …

Thx for taking your time and regards . Götz




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Re: [SOGo] Login Problems since update. SOGoRootPage Login from ... might not have worked - password policy: 65535 grace ...

2020-05-12 Thread Christian Mack
Hello

Am 11.05.20 um 12:51 schrieb Götz Reinicke (goetz.reini...@filmakademie.de):
> Hi,
> 
> a user informed me, he could not login to sogo any more , that might be since 
> we updated to sogo 4.3.1 from 4.2 …. He had no accurate time.
> 
> SOGoRootPage Login from ‚xxx.xxx.xxx.xxx' for user ‚myuser' might not have 
> worked - password policy: 65535  grace: -1  expire: -1  bound: 0
> 
> Checking the SOGo log, I can see a couple of that message also for different 
> users.
> 
> The calling user can login to imap, smtp, wifi and some other services with 
> the same credentials without a problem.
> 
> May be something has changed … ?
> 

Do you see an error message above the "Login ... might not have worked"
message?

Did your user clear his browser cache after the upgrade?


Kind regards,
Christian Mack

-- 
Christian Mack
Universität Konstanz
Kommunikations-, Informations-, Medienzentrum (KIM)
Abteilung IT-Dienste Forschung und Lehre
78457 Konstanz
+49 7531 88-4416



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[SOGo] Login Problems since update. SOGoRootPage Login from ... might not have worked - password policy: 65535 grace ...

2020-05-11 Thread goetz.reini...@filmakademie.de
Hi,

a user informed me, he could not login to sogo any more , that might be since 
we updated to sogo 4.3.1 from 4.2 …. He had no accurate time.

SOGoRootPage Login from ‚xxx.xxx.xxx.xxx' for user ‚myuser' might not have 
worked - password policy: 65535  grace: -1  expire: -1  bound: 0

Checking the SOGo log, I can see a couple of that message also for different 
users.

The calling user can login to imap, smtp, wifi and some other services with the 
same credentials without a problem.

May be something has changed … ?

Thanks for feedback and hints . Regards . Götz




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