Re: [SOGo] One user cannot log in...
On Aug 20, 2011, at 12:49 PM, Jason Wohlford wrote: Pardon! Wrong command! defaults write sogod SOGoCacheCleanupInterval 0 On Aug 20, 2011, at 2:46 PM, Jason Wohlford wrote: On Aug 20, 2011, at 2:25 PM, Bruce Johnson wrote: We have SOGo set up using our Active Directory domain for the ldap source, and one user cannot log in. I get the message: SOGoRootPage Login for user 'username' might not have worked - password policy: 65535 grace: -1 expire: -1 bound: 0 Nope, didn't fix it. -- Bruce Johnson University of Arizona College of Pharmacy Information Technology Group Institutions do not have opinions, merely customs -- users@sogo.nu https://inverse.ca/sogo/lists
Re: [SOGo] One user cannot log in...
Dropping her AD account and re-adding it seems to have fixed the issue. I don't know why. -- Bruce Johnson University of Arizona College of Pharmacy Information Technology Group Institutions do not have opinions, merely customs -- users@sogo.nu https://inverse.ca/sogo/lists
[SOGo] One user cannot log in...
We have SOGo set up using our Active Directory domain for the ldap source, and one user cannot log in. I get the message: SOGoRootPage Login for user 'username' might not have worked - password policy: 65535 grace: -1 expire: -1 bound: 0 in the sogo.log. This person has no problems logging in to any other service in the domain, and her AD record doesn't look any different than any other. All I've found searching the list is 'this is LDAP configuration issues'; we haven't run into any other person on the domain with this issue. Any ideas? -- Bruce Johnson Wherever you go, there you are B. Banzai, PhD -- users@sogo.nu https://inverse.ca/sogo/lists
Re: [SOGo] One user cannot log in...
On Aug 20, 2011, at 2:25 PM, Bruce Johnson wrote: We have SOGo set up using our Active Directory domain for the ldap source, and one user cannot log in. I get the message: SOGoRootPage Login for user 'username' might not have worked - password policy: 65535 grace: -1 expire: -1 bound: 0 in the sogo.log. This person has no problems logging in to any other service in the domain, and her AD record doesn't look any different than any other. All I've found searching the list is 'this is LDAP configuration issues'; we haven't run into any other person on the domain with this issue. Any ideas? I ran into a similary problem using OpenLDAP. However, it wasn't related to just one user, it would occur on all users. What I did to fix the error on my side was the following command: defaults write sogod SOGoLDAPQueryTimeout 30 My hope is that will fix your issue too. I suspect a bug in the caching mechanism for SOGo. Best Regards, Jason -- Jason Wohlford ja...@wohlfordcompany.com http://www.wohlfordcompany.com/ 334.322.1491 -- users@sogo.nu https://inverse.ca/sogo/lists
Re: [SOGo] One user cannot log in...
Pardon! Wrong command! defaults write sogod SOGoCacheCleanupInterval 0 On Aug 20, 2011, at 2:46 PM, Jason Wohlford wrote: On Aug 20, 2011, at 2:25 PM, Bruce Johnson wrote: We have SOGo set up using our Active Directory domain for the ldap source, and one user cannot log in. I get the message: SOGoRootPage Login for user 'username' might not have worked - password policy: 65535 grace: -1 expire: -1 bound: 0 in the sogo.log. This person has no problems logging in to any other service in the domain, and her AD record doesn't look any different than any other. All I've found searching the list is 'this is LDAP configuration issues'; we haven't run into any other person on the domain with this issue. Any ideas? I ran into a similary problem using OpenLDAP. However, it wasn't related to just one user, it would occur on all users. What I did to fix the error on my side was the following command: defaults write sogod SOGoLDAPQueryTimeout 30 My hope is that will fix your issue too. I suspect a bug in the caching mechanism for SOGo. -- Jason Wohlford ja...@wohlfordcompany.com http://www.wohlfordcompany.com/ 334.322.1491 -- users@sogo.nu https://inverse.ca/sogo/lists