Re: [SOGo] Thunderbird Reminder Issue

2012-09-03 Thread Alessio Fattorini

Il 31/08/2012 18:34, Ludovic Marcotte ha scritto:


What we could do in SOGo Integrator to mitigate the issue is that after 
reading/refreshing the ACLs
from the server, we could disable alarms to calendars where we can't write to.


+1
Thanks Ludovic.

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Re: [SOGo] Thunderbird Reminder Issue

2012-08-31 Thread Christian Mack
Hello Zachary Acreman
On 2012-08-31 04:55, Zachary Acreman wrote:

 This is an inadequate answer.
 
 1) If reminders from shared calendars don't work in Thunderbird, they
 should be disabled by default;
 2) Reminders from shared calendars SHOULD work in Thunderbird, because
 it is an obvious thing to want to be able to do.
 
 This has been an issue for years. The problems arising from this bug
 have made me look like kind of a jerk for pushing SOGo in my organization.
 

As it works in the SOGo Webinterface, the error must be in Lightning.
Lightning is developed by Mozilla
And sorry, but this is a SOGo list not a Thunderbird / Lightning /
Mozilla list.

Did you open a bug report for that in the Mozilla Lightning bug tracking
system?


Kind regards,
Christian Mack

 On 8/23/2012 10:55 AM, Christian Mack wrote:
 Hello Greg

 On 2012-08-07 19:14, supp...@conley-inc.com wrote:
 SOGo Server:
 CentOS 6
 Sogo 1.3.17
 Thunderbird 10.x
 Lightning 1.2.3
 SOGo Connector 10.0.3
 SOGo Integrator 10.0.3
 PostgreSQL 8.4.12

 LDAP Server:
 CentOS 6
 OpenLDAP

 I am running into an issue lately with Thunderbird.  I don't know how
 long this
 has been going on.  This problem may have existed on previous
 versions of SOGo
 or the Thunderbird extensions, but I didn't notice it until recently.

 The problem occurs when a person (#1) is subscribed to another
 person's (#2)
 calendar (view only).  If person #2 has current alarms set for
 events, these
 alarms will show up as reminders on person #1's Thunderbird.  When
 person #1
 attempts to dismiss these alarms he/she gets the following error:
 An error occurred when writing to the calendar Bob Smith!
 Error Code: MODIFICATION_FAILED
 Description:
 Status Code: 403, The user lacks the required permission to perform the
 request.

 ?xml version=1.0 encoding=ISO-8859-1?
 html xmlns=http://www.w3.org/1999/xhtml;
 bodyh3An error occurred during object publishing/h3ptried to
 access
 private object (0x0x25ca428, SoClass=SOGoAppointmentObject)/p/body
 /html

 When person #1 attempts to set person #2's calendar to not show
 reminders, this
 setting does not take effect.  Upon restart of Thunderbird, the Show
 Reminders box is once again checked.  The only way to turn off the
 reminders
 is to login to the SOGo web interface and uncheck the Show Alarms
 box for
 that particular person's calendar.

 This problem occurs on both Windows (XP and 7) and Linux (Ubuntu 10.04)
 clients.  Right now, using the web interface to disable alarms is a
 suitable
 workaround.  However, it would be nice to have this functionality
 working in
 Thunderbird, as well.  I don't know whether this is a SOGo
 (extension?) issue,
 or a Thunderbird issue.

 If anyone has some suggestions to solve this issue, I'm all ears!

 In Lightning and SOGo you can disable alarms for each calendar.
 Select it, right click it and choose Properties.
 There is an option Show Reminders (Lightning) or Show Alarms (SOGo).
 Just disable it ;-)



-- 
Christian Mack
Gruppe Informationsdienste
Rechenzentrum Universität Konstanz
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Re: [SOGo] Thunderbird Reminder Issue

2012-08-31 Thread Zachary Acreman
As the reported problem is not with calendar or alarm *display*, but 
with calendar *sharing* and permissions, that suggests a SOGo Connector 
or Integrator problem. The bug is not present in Thunderbird/Lightning 
alone, by definition.


Even if it were a Lightning bug, SOGo's frontend tools require an old 
version of Lightning, so bug reports against that would not be 
particularly fruitful.


The SOGo project bills Thunderbird integration as a selling point, so 
it's reasonable to expect problems with the SOGo/Thunderbird user 
experience to be taken seriously. This one has been reported before in 
the time that I've used SOGo.


Do SOGo's frontend plugins have their own list? They do not appear to. 
If this is not the appropriate place to discuss problems with the 
SOGo/Thunderbird user experience, where is?


Zachary Acreman
zjacre...@nasen.org

On 8/31/2012 3:50 AM, Christian Mack wrote:

Hello Zachary Acreman
On 2012-08-31 04:55, Zachary Acreman wrote:

This is an inadequate answer.

1) If reminders from shared calendars don't work in Thunderbird, they
should be disabled by default;
2) Reminders from shared calendars SHOULD work in Thunderbird, because
it is an obvious thing to want to be able to do.

This has been an issue for years. The problems arising from this bug
have made me look like kind of a jerk for pushing SOGo in my organization.


As it works in the SOGo Webinterface, the error must be in Lightning.
Lightning is developed by Mozilla
And sorry, but this is a SOGo list not a Thunderbird / Lightning /
Mozilla list.

Did you open a bug report for that in the Mozilla Lightning bug tracking
system?


Kind regards,
Christian Mack


On 8/23/2012 10:55 AM, Christian Mack wrote:

Hello Greg

On 2012-08-07 19:14, supp...@conley-inc.com wrote:

SOGo Server:
CentOS 6
Sogo 1.3.17
Thunderbird 10.x
Lightning 1.2.3
SOGo Connector 10.0.3
SOGo Integrator 10.0.3
PostgreSQL 8.4.12

LDAP Server:
CentOS 6
OpenLDAP

I am running into an issue lately with Thunderbird.  I don't know how
long this
has been going on.  This problem may have existed on previous
versions of SOGo
or the Thunderbird extensions, but I didn't notice it until recently.

The problem occurs when a person (#1) is subscribed to another
person's (#2)
calendar (view only).  If person #2 has current alarms set for
events, these
alarms will show up as reminders on person #1's Thunderbird.  When
person #1
attempts to dismiss these alarms he/she gets the following error:
An error occurred when writing to the calendar Bob Smith!
Error Code: MODIFICATION_FAILED
Description:
Status Code: 403, The user lacks the required permission to perform the
request.

?xml version=1.0 encoding=ISO-8859-1?
html xmlns=http://www.w3.org/1999/xhtml;
bodyh3An error occurred during object publishing/h3ptried to
access
private object (0x0x25ca428, SoClass=SOGoAppointmentObject)/p/body
/html

When person #1 attempts to set person #2's calendar to not show
reminders, this
setting does not take effect.  Upon restart of Thunderbird, the Show
Reminders box is once again checked.  The only way to turn off the
reminders
is to login to the SOGo web interface and uncheck the Show Alarms
box for
that particular person's calendar.

This problem occurs on both Windows (XP and 7) and Linux (Ubuntu 10.04)
clients.  Right now, using the web interface to disable alarms is a
suitable
workaround.  However, it would be nice to have this functionality
working in
Thunderbird, as well.  I don't know whether this is a SOGo
(extension?) issue,
or a Thunderbird issue.

If anyone has some suggestions to solve this issue, I'm all ears!


In Lightning and SOGo you can disable alarms for each calendar.
Select it, right click it and choose Properties.
There is an option Show Reminders (Lightning) or Show Alarms (SOGo).
Just disable it ;-)





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Re: [SOGo] Thunderbird Reminder Issue

2012-08-31 Thread Ludovic Marcotte

On 31/08/12 11:59, Zachary Acreman wrote:
As the reported problem is not with calendar or alarm *display*, but 
with calendar *sharing* and permissions, that suggests a SOGo 
Connector or Integrator problem. The bug is not present in 
Thunderbird/Lightning alone, by definition. 

That's not true.

Lightning tries to do a PUT on the shared calendars where you activated 
alarms and where you don't have write permissions. Lightning shouldn't 
do that - it should simply update its internal cache for alerts 
acknowledgment.


If you manually subscribe to a CalDAV calendar with a Thunderbird 
profile that doesn't have the SOGo extensions, you'll have the same error.


I remember discussing that years ago with the Mozilla Calendar 
development team but I don't recall the outcome.


What we could do in SOGo Integrator to mitigate the issue is that after 
reading/refreshing the ACLs from the server, we could disable alarms to 
calendars where we can't write to.


--
Ludovic Marcotte
+1.514.755.3630  ::  www.inverse.ca
Inverse inc. :: Leaders behind SOGo (www.sogo.nu) and PacketFence 
(www.packetfence.org)

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Re: [SOGo] Thunderbird Reminder Issue

2012-08-30 Thread Zachary Acreman

This is an inadequate answer.

1) If reminders from shared calendars don't work in Thunderbird, they 
should be disabled by default;
2) Reminders from shared calendars SHOULD work in Thunderbird, because 
it is an obvious thing to want to be able to do.


This has been an issue for years. The problems arising from this bug 
have made me look like kind of a jerk for pushing SOGo in my organization.


Zakk Acreman
zjacre...@nasen.org

On 8/23/2012 10:55 AM, Christian Mack wrote:

Hello Greg

On 2012-08-07 19:14, supp...@conley-inc.com wrote:

SOGo Server:
CentOS 6
Sogo 1.3.17
Thunderbird 10.x
Lightning 1.2.3
SOGo Connector 10.0.3
SOGo Integrator 10.0.3
PostgreSQL 8.4.12

LDAP Server:
CentOS 6
OpenLDAP

I am running into an issue lately with Thunderbird.  I don't know how long this
has been going on.  This problem may have existed on previous versions of SOGo
or the Thunderbird extensions, but I didn't notice it until recently.

The problem occurs when a person (#1) is subscribed to another person's (#2)
calendar (view only).  If person #2 has current alarms set for events, these
alarms will show up as reminders on person #1's Thunderbird.  When person #1
attempts to dismiss these alarms he/she gets the following error:
An error occurred when writing to the calendar Bob Smith!
Error Code: MODIFICATION_FAILED
Description:
Status Code: 403, The user lacks the required permission to perform the
request.

?xml version=1.0 encoding=ISO-8859-1?
html xmlns=http://www.w3.org/1999/xhtml;
bodyh3An error occurred during object publishing/h3ptried to access
private object (0x0x25ca428, SoClass=SOGoAppointmentObject)/p/body
/html

When person #1 attempts to set person #2's calendar to not show reminders, this
setting does not take effect.  Upon restart of Thunderbird, the Show
Reminders box is once again checked.  The only way to turn off the reminders
is to login to the SOGo web interface and uncheck the Show Alarms box for
that particular person's calendar.

This problem occurs on both Windows (XP and 7) and Linux (Ubuntu 10.04)
clients.  Right now, using the web interface to disable alarms is a suitable
workaround.  However, it would be nice to have this functionality working in
Thunderbird, as well.  I don't know whether this is a SOGo (extension?) issue,
or a Thunderbird issue.

If anyone has some suggestions to solve this issue, I'm all ears!


In Lightning and SOGo you can disable alarms for each calendar.
Select it, right click it and choose Properties.
There is an option Show Reminders (Lightning) or Show Alarms (SOGo).
Just disable it ;-)


Kind regards,
Christian Mack




--
users@sogo.nu
https://inverse.ca/sogo/lists


[SOGo] Thunderbird Reminder Issue

2012-08-07 Thread support
SOGo Server:
CentOS 6
Sogo 1.3.17
Thunderbird 10.x
Lightning 1.2.3
SOGo Connector 10.0.3
SOGo Integrator 10.0.3
PostgreSQL 8.4.12

LDAP Server:
CentOS 6
OpenLDAP

I am running into an issue lately with Thunderbird.  I don't know how long this
has been going on.  This problem may have existed on previous versions of SOGo
or the Thunderbird extensions, but I didn't notice it until recently.

The problem occurs when a person (#1) is subscribed to another person's (#2)
calendar (view only).  If person #2 has current alarms set for events, these
alarms will show up as reminders on person #1's Thunderbird.  When person #1
attempts to dismiss these alarms he/she gets the following error:
An error occurred when writing to the calendar Bob Smith!
Error Code: MODIFICATION_FAILED
Description:
Status Code: 403, The user lacks the required permission to perform the
request.

?xml version=1.0 encoding=ISO-8859-1?
html xmlns=http://www.w3.org/1999/xhtml;
bodyh3An error occurred during object publishing/h3ptried to access
private object (0x0x25ca428, SoClass=SOGoAppointmentObject)/p/body
/html

When person #1 attempts to set person #2's calendar to not show reminders, this
setting does not take effect.  Upon restart of Thunderbird, the Show
Reminders box is once again checked.  The only way to turn off the reminders
is to login to the SOGo web interface and uncheck the Show Alarms box for
that particular person's calendar.

This problem occurs on both Windows (XP and 7) and Linux (Ubuntu 10.04)
clients.  Right now, using the web interface to disable alarms is a suitable
workaround.  However, it would be nice to have this functionality working in
Thunderbird, as well.  I don't know whether this is a SOGo (extension?) issue,
or a Thunderbird issue.

If anyone has some suggestions to solve this issue, I'm all ears!

Thanks!

Greg
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