[SOGo] unhandaled error

2011-12-15 Thread Khapare Joshi
Hello all,

my sogo has been working well until few days ago. Now some of my users in
get login error as unhandaled error. My sogo version is 1.3.10. I do not
know what the cause of it. I had used the backup with sogo-tool. I removed
this user from the database and restored from last backup with sogo-tool.
if more users will get such issue then i will end up with restoring
everyone.

is there  a work around ? what cause this error ?

The ldap password has not been changed.

KJ
-- 
users@sogo.nu
https://inverse.ca/sogo/lists

Re: [SOGo] unhandaled error

2011-12-15 Thread Christian Mack
Hello Khapare Joshi


On 2011-12-15 14:21, Khapare Joshi wrote:
 
 my sogo has been working well until few days ago. Now some of my users
 in get login error as unhandaled error. My sogo version is 1.3.10. I
 do not know what the cause of it. I had used the backup with sogo-tool.
 I removed this user from the database and restored from last backup with
 sogo-tool. if more users will get such issue then i will end up with
 restoring everyone.
 
 is there  a work around ? what cause this error ?
 
 The ldap password has not been changed.
 

We only got these errors, while our IMAP server was not reachable.
Do you get timeouts from your IMAP server?


Kind regards,
Christian Mack

-- 
Christian Mack
Gruppe Informationsdienste
Rechenzentrum Universität Konstanz
-- 
users@sogo.nu
https://inverse.ca/sogo/lists


Re: [SOGo] unhandaled error

2011-12-15 Thread Christian Mack
Hi Khapare Joshi


Sorry I couldn't help.


Kind regards,
Christian Mack

On 2011-12-15 15:45, Khapare Joshi wrote:
 
 I have about now 3000 users and all can login without any problem. it
 just few users having this problem. No i do not get timeout on imap server.
 
 
 On Thu, Dec 15, 2011 at 1:39 PM, Christian Mack
 christian.m...@uni-konstanz.de mailto:christian.m...@uni-konstanz.de
 wrote:
 
 
 On 2011-12-15 14:21, Khapare Joshi wrote:
 
  my sogo has been working well until few days ago. Now some of my users
  in get login error as unhandaled error. My sogo version is 1.3.10. I
  do not know what the cause of it. I had used the backup with
 sogo-tool.
  I removed this user from the database and restored from last
 backup with
  sogo-tool. if more users will get such issue then i will end up with
  restoring everyone.
 
  is there  a work around ? what cause this error ?
 
  The ldap password has not been changed.
 
 
 We only got these errors, while our IMAP server was not reachable.
 Do you get timeouts from your IMAP server?
 


-- 
Christian Mack
Gruppe Informationsdienste
Rechenzentrum Universität Konstanz
-- 
users@sogo.nu
https://inverse.ca/sogo/lists