Re: [SOGo] Need information about SOGo workflow

[j.me...@pasteur.la]

No, my problem was I wasn't sure if I really needed to install & 
configure samba+openchange of if activesync was working out of the box 
with sogo-activesync package.

I now know the answer to this.

Also I was confused because the documentation for that activesync part 
isn't offered for sogo v5 (only caldav synchronizer) when it was for 
sogo v3.


--
Jérôme

On 2023-12-28 16:26, qhivert wrote:


Ok,

So your problem is that all seems to be correctly configured sogo-side 
but you don't succeed to make an outlook profile that sync with it?


From: users-requ...@sogo.nu  On Behalf Of Jérôme 
Melis

Sent: jeudi 28 décembre 2023 10:17
To: users@sogo.nu
Subject: Re: [SOGo] Need information about SOGo workflow

Thanks Kees.

I've read about this too, the idea was to have a 2nd instance on 
another port just for not blocking the threads with activesync 
connections.

Then nginx is redirecting request as a reverse proxy.

But to me that is not really a concern.

--
Jérôme

On 2023-12-28 16:00, van Vloten Kees wrote:

My experience with eas in a separate sogo instance is good. That 
separates the workloads, so users don't experience delays in webmail 
and dav.


It is documented somewhere in the sogo website, since I am on holiday I 
can't look up the link easily.


Next week I will be able to supply details on my setup.

- Kees

Op do 28 dec. 2023 10:25 schreef qhivert :

Hello Jérôme,

Is it a company requirement for people to use outlook on Mac? If not, 
tell them to use the apple calendar where there is caldav/cardav 
especially if the sync is essential. Even if they don't want to, they 
will have to if they want their event/contacts.


However, sogo can use activesync but it's very tedious to dimension has 
this protocol will use a lot of ram and keep the connection open with a 
worker/process for some times. You'll will find the info here -> 
https://www.sogo.nu/files/docs/SOGoInstallationGuide.html#_microsoft_enterprise_activesync


And here -> https://www.mail-archive.com/users@sogo.nu/msg20479.html

Regards,

Quentin

From: users-requ...@sogo.nu  On Behalf Of Jérôme 
Melis

Sent: jeudi 28 décembre 2023 02:44
To: Bruno CAPELETO (bruno.capel...@abcreseau.com) 
Subject: Re: [SOGo] Need information about SOGo workflow

Dear Bruno,

thank you very much for your insights.

I would rather like to avoid outlook as I know by experience how much 
of a nightmare it can be.


But if I don't find a solution quickly, I'm afraid the direction will 
order a migration to MS exchange with all the headaches that implies.


I've looked at openchange a bit and it seems it does all the work, so 
I'm not sure why there's a sogo package named activesync nor why I 
would need sogo in the first place if all it does is to delegate the 
feature I'm looking for to a 3rd party groupware.


That new requirements I have sound hopeless and that truly scares me 
but well... I've got to do my job so I'll keep digging for a solution.


Have a great day.
--

Jérôme Melis [1]

CTO [1]

Samsenthai Rd, Vientiane, Lao PDR [1]

+856 21 285 321 [1]

On 27/12/2023 15:38, Bruno CAPELETO (bruno.capel...@abcreseau.com) 
wrote: [1]


Dear Jérôme,

I have been using SOGo for years, including ActiveSync.

My experience with the ActiveSync protocol is not good ; it always 
brake down especially with iPhone devices.

Whether it comes from SOGo, from iPhone, or whatever is never clear.

To me - as a non-specialist - this protocol is bullshit.

Regarding the users of Outlook : we have been spending more than 15 
years trying to get this shit work.
It simply does not. And the issue is not SOGo, or ActiveSync, or 
whatever.
It even does not work with MS365 : there is always from time to time a 
big crash.


I know users loves it - when it works. That is the issue. But there is 
no way to get something stable over time with Outlook.


To get more in technical details, you have to set up ActiveSync 
according to the guide.

It is not installed when you install SOGo.

Kind regards,

Bruno Capeleto

Le 26/12/2023 à 06:13, Jérôme Melis (j.me...@pasteur.la) a écrit :

Hi,

I'm interested in the SOGo groupware solution but I need to understand 
it better before deciding if our institute will switch to this 
solution.


So far we are using a postfix/dovecot mail server, roundcube is our 
webmail.

We also have a calendar solution which is synchronizing via caldav.

The problem with our current solution is it's not covering all our user 
needs.
Some people are using outlook on a mac (or iphone) where there isn't 
support for plugins, which means the caldav is unsupported too.


I see SOGo can use ActiveSync to solve this.
But I'm not familiar with ActiveSync.
And when checking the official documentation, I only see "Outlook 
Connector Configuration Guide" while v3 of SOGo was offering a "Native 
Microsoft Outlook Configuration Guide".


I did made a temporary test with the nightly build and I could 
successfully connect to our self-hos

RE: [SOGo] Need information about SOGo workflow

[qhivert]

Ok,

So your problem is that all seems to be correctly configured sogo-side but you 
don’t succeed to make an outlook profile that sync with it?

 

From: users-requ...@sogo.nu  On Behalf Of Jérôme Melis
Sent: jeudi 28 décembre 2023 10:17
To: users@sogo.nu
Subject: Re: [SOGo] Need information about SOGo workflow

 

Thanks Kees.

I've read about this too, the idea was to have a 2nd instance on another port 
just for not blocking the threads with activesync connections.
Then nginx is redirecting request as a reverse proxy.

But to me that is not really a concern.

--
Jérôme

 

On 2023-12-28 16:00, van Vloten Kees wrote:

My experience with eas in a separate sogo instance is good. That separates the 
workloads, so users don't experience delays in webmail and dav. 

It is documented somewhere in the sogo website, since I am on holiday I can't 
look up the link easily.

Next week I will be able to supply details on my setup.

 

- Kees

 

Op do 28 dec. 2023 10:25 schreef qhivert mailto:users@sogo.nu> 
>:

Hello Jérôme,

 

Is it a company requirement for people to use outlook on Mac? If not, tell them 
to use the apple calendar where there is caldav/cardav especially if the sync 
is essential. Even if they don't want to, they will have to if they want their 
event/contacts.

However, sogo can use activesync but it's very tedious to dimension has this 
protocol will use a lot of ram and keep the connection open with a 
worker/process for some times. You'll will find the info here -> 
https://www.sogo.nu/files/docs/SOGoInstallationGuide.html#_microsoft_enterprise_activesync

And here -> https://www.mail-archive.com/users@sogo.nu/msg20479.html

 

Regards,

Quentin

 

From: users-requ...@sogo.nu <mailto:users-requ...@sogo.nu>  
mailto:users-requ...@sogo.nu> > On Behalf Of Jérôme 
Melis
Sent: jeudi 28 décembre 2023 02:44
To: Bruno CAPELETO (bruno.capel...@abcreseau.com 
<mailto:bruno.capel...@abcreseau.com> ) mailto:users@sogo.nu> >
Subject: Re: [SOGo] Need information about SOGo workflow

 

Dear Bruno,

thank you very much for your insights.

I would rather like to avoid outlook as I know by experience how much of a 
nightmare it can be.

But if I don't find a solution quickly, I'm afraid the direction will order a 
migration to MS exchange with all the headaches that implies.

I've looked at openchange a bit and it seems it does all the work, so I'm not 
sure why there's a sogo package named activesync nor why I would need sogo in 
the first place if all it does is to delegate the feature I'm looking for to a 
3rd party groupware.

That new requirements I have sound hopeless and that truly scares me but 
well... I've got to do my job so I'll keep digging for a solution.

Have a great day.
-- 


 <http://www.pasteur.la/> 

 <http://www.pasteur.la/> Jérôme Melis

 <http://www.pasteur.la/> CTO

 <http://www.pasteur.la/> Samsenthai Rd, Vientiane, Lao PDR

 <http://www.pasteur.la/>  +856 21 285 321

 <http://www.pasteur.la/> On 27/12/2023 15:38, Bruno CAPELETO 
(bruno.capel...@abcreseau.com) wrote:

 <http://www.pasteur.la/> Dear Jérôme, 

I have been using SOGo for years, including ActiveSync. 

My experience with the ActiveSync protocol is not good ; it always brake down 
especially with iPhone devices. 
Whether it comes from SOGo, from iPhone, or whatever is never clear. 

To me - as a non-specialist - this protocol is bullshit. 

Regarding the users of Outlook : we have been spending more than 15 years 
trying to get this shit work. 
It simply does not. And the issue is not SOGo, or ActiveSync, or whatever. 
It even does not work with MS365 : there is always from time to time a big 
crash. 

I know users loves it - when it works. That is the issue. But there is no way 
to get something stable over time with Outlook. 


To get more in technical details, you have to set up ActiveSync according to 
the guide. 
It is not installed when you install SOGo. 


Kind regards, 

Bruno Capeleto 



Le 26/12/2023 à 06:13, Jérôme Melis (j.me...@pasteur.la) a écrit : 

 <http://www.pasteur.la/> Hi, 

I'm interested in the SOGo groupware solution but I need to understand it 
better before deciding if our institute will switch to this solution. 

So far we are using a postfix/dovecot mail server, roundcube is our webmail. 
We also have a calendar solution which is synchronizing via caldav. 

The problem with our current solution is it's not covering all our user needs. 
Some people are using outlook on a mac (or iphone) where there isn't support 
for plugins, which means the caldav is unsupported too. 

I see SOGo can use ActiveSync to solve this. 
But I'm not familiar with ActiveSync. 
And when checking the official documentation, I only see "Outlook Connector 
Configuration Guide" while v3 of SOGo was offering a "Native Microsoft Outlook 
Configuration Guide". 

I did made a temporary test with the nightly build and 

Re: [SOGo] Need information about SOGo workflow

[j.me...@pasteur.la]

Thanks Kees.

I've read about this too, the idea was to have a 2nd instance on another 
port just for not blocking the threads with activesync connections.

Then nginx is redirecting request as a reverse proxy.

But to me that is not really a concern.

--
Jérôme

On 2023-12-28 16:00, van Vloten Kees wrote:

My experience with eas in a separate sogo instance is good. That 
separates the workloads, so users don't experience delays in webmail 
and dav.
It is documented somewhere in the sogo website, since I am on holiday I 
can't look up the link easily.

Next week I will be able to supply details on my setup.

- Kees

Op do 28 dec. 2023 10:25 schreef qhivert :

Hello Jérôme,

Is it a company requirement for people to use outlook on Mac? If not, 
tell them to use the apple calendar where there is caldav/cardav 
especially if the sync is essential. Even if they don't want to, they 
will have to if they want their event/contacts.


However, sogo can use activesync but it's very tedious to dimension has 
this protocol will use a lot of ram and keep the connection open with a 
worker/process for some times. You'll will find the info here -> 
https://www.sogo.nu/files/docs/SOGoInstallationGuide.html#_microsoft_enterprise_activesync


And here -> https://www.mail-archive.com/users@sogo.nu/msg20479.html

Regards,

Quentin

From: users-requ...@sogo.nu  On Behalf Of Jérôme 
Melis

Sent: jeudi 28 décembre 2023 02:44
To: Bruno CAPELETO (bruno.capel...@abcreseau.com) 
Subject: Re: [SOGo] Need information about SOGo workflow

Dear Bruno,

thank you very much for your insights.

I would rather like to avoid outlook as I know by experience how much 
of a nightmare it can be.


But if I don't find a solution quickly, I'm afraid the direction will 
order a migration to MS exchange with all the headaches that implies.


I've looked at openchange a bit and it seems it does all the work, so 
I'm not sure why there's a sogo package named activesync nor why I 
would need sogo in the first place if all it does is to delegate the 
feature I'm looking for to a 3rd party groupware.


That new requirements I have sound hopeless and that truly scares me 
but well... I've got to do my job so I'll keep digging for a solution.


Have a great day.
--

[1]

Jérôme Melis

CTO

Samsenthai Rd, Vientiane, Lao PDR

+856 21 285 321

On 27/12/2023 15:38, Bruno CAPELETO (bruno.capel...@abcreseau.com) 
wrote:


Dear Jérôme,

I have been using SOGo for years, including ActiveSync.

My experience with the ActiveSync protocol is not good ; it always 
brake down especially with iPhone devices.

Whether it comes from SOGo, from iPhone, or whatever is never clear.

To me - as a non-specialist - this protocol is bullshit.

Regarding the users of Outlook : we have been spending more than 15 
years trying to get this shit work.
It simply does not. And the issue is not SOGo, or ActiveSync, or 
whatever.
It even does not work with MS365 : there is always from time to time a 
big crash.


I know users loves it - when it works. That is the issue. But there is 
no way to get something stable over time with Outlook.


To get more in technical details, you have to set up ActiveSync 
according to the guide.

It is not installed when you install SOGo.

Kind regards,

Bruno Capeleto

Le 26/12/2023 à 06:13, Jérôme Melis (j.me...@pasteur.la) a écrit :

Hi,

I'm interested in the SOGo groupware solution but I need to understand 
it better before deciding if our institute will switch to this 
solution.


So far we are using a postfix/dovecot mail server, roundcube is our 
webmail.

We also have a calendar solution which is synchronizing via caldav.

The problem with our current solution is it's not covering all our user 
needs.
Some people are using outlook on a mac (or iphone) where there isn't 
support for plugins, which means the caldav is unsupported too.


I see SOGo can use ActiveSync to solve this.
But I'm not familiar with ActiveSync.
And when checking the official documentation, I only see "Outlook 
Connector Configuration Guide" while v3 of SOGo was offering a "Native 
Microsoft Outlook Configuration Guide".


I did made a temporary test with the nightly build and I could 
successfully connect to our self-hosted sogo server which is using 
postfix's database for auth.

But from there I'm not sure what to do the next.
When pointing outlook to that host, it gives me the error: "Log onto 
Exchange ActiveSync mail server (EAS): The server cannot be found."
I suppose I'm missing some understanding of the overall architecture 
for this to work.


I'm confused, is this activesync feature still available?
Is it possible to plug outlook via activesync directly to the sogo 
server (which will retreive user data from postfix database) or do I 
have to install a fake ldap/openchange server and duplicate my user 
database?


Thanks for your help.
--
Jérôme



Links:
--
[1] http://www.pasteur.la/

Re: [SOGo] Need information about SOGo workflow

[van Vloten Kees]

My experience with eas in a separate sogo instance is good. That separates
the workloads, so users don't experience delays in webmail and dav.
It is documented somewhere in the sogo website, since I am on holiday I
can't look up the link easily.
Next week I will be able to supply details on my setup.

- Kees

Op do 28 dec. 2023 10:25 schreef qhivert :

> Hello Jérôme,
>
>
>
> Is it a company requirement for people to use outlook on Mac? If not, tell
> them to use the apple calendar where there is caldav/cardav especially if
> the sync is essential. Even if they don’t want to, they will have to if
> they want their event/contacts.
>
> However, sogo can use activesync but it’s very tedious to dimension has
> this protocol will use a lot of ram and keep the connection open with a
> worker/process for some times. You’ll will find the info here ->
> https://www.sogo.nu/files/docs/SOGoInstallationGuide.html#_microsoft_enterprise_activesync
>
> And here -> https://www.mail-archive.com/users@sogo.nu/msg20479.html
>
>
>
> Regards,
>
> Quentin
>
>
>
> *From:* users-requ...@sogo.nu  *On Behalf Of *Jérôme
> Melis
> *Sent:* jeudi 28 décembre 2023 02:44
> *To:* Bruno CAPELETO (bruno.capel...@abcreseau.com) 
> *Subject:* Re: [SOGo] Need information about SOGo workflow
>
>
>
> Dear Bruno,
>
> thank you very much for your insights.
>
> I would rather like to avoid outlook as I know by experience how much of a
> nightmare it can be.
>
> But if I don't find a solution quickly, I'm afraid the direction will
> order a migration to MS exchange with all the headaches that implies.
>
> I've looked at openchange a bit and it seems it does all the work, so I'm
> not sure why there's a sogo package named activesync nor why I would need
> sogo in the first place if all it does is to delegate the feature I'm
> looking for to a 3rd party groupware.
>
> That new requirements I have sound hopeless and that truly scares me but
> well... I've got to do my job so I'll keep digging for a solution.
>
> Have a great day.
> --
>
> [image: Logo] <http://www.pasteur.la/>
>
> *Jérôme Melis*
>
> CTO
>
> Samsenthai Rd, Vientiane, Lao PDR
>
> [image: Tel:] +856 21 285 321
>
> On 27/12/2023 15:38, Bruno CAPELETO (bruno.capel...@abcreseau.com) wrote:
>
> Dear Jérôme,
>
> I have been using SOGo for years, including ActiveSync.
>
> My experience with the ActiveSync protocol is not good ; it always brake
> down especially with iPhone devices.
> Whether it comes from SOGo, from iPhone, or whatever is never clear.
>
> To me - as a non-specialist - this protocol is bullshit.
>
> Regarding the users of Outlook : we have been spending more than 15 years
> trying to get this shit work.
> It simply does not. And the issue is not SOGo, or ActiveSync, or whatever.
> It even does not work with MS365 : there is always from time to time a big
> crash.
>
> I know users loves it - when it works. That is the issue. But there is no
> way to get something stable over time with Outlook.
>
>
> To get more in technical details, you have to set up ActiveSync according
> to the guide.
> It is not installed when you install SOGo.
>
>
> Kind regards,
>
> Bruno Capeleto
>
>
>
> Le 26/12/2023 à 06:13, Jérôme Melis (j.me...@pasteur.la) a écrit :
>
> Hi,
>
> I'm interested in the SOGo groupware solution but I need to understand it
> better before deciding if our institute will switch to this solution.
>
> So far we are using a postfix/dovecot mail server, roundcube is our
> webmail.
> We also have a calendar solution which is synchronizing via caldav.
>
> The problem with our current solution is it's not covering all our user
> needs.
> Some people are using outlook on a mac (or iphone) where there isn't
> support for plugins, which means the caldav is unsupported too.
>
> I see SOGo can use ActiveSync to solve this.
> But I'm not familiar with ActiveSync.
> And when checking the official documentation, I only see "Outlook
> Connector Configuration Guide" while v3 of SOGo was offering a "Native
> Microsoft Outlook Configuration Guide".
>
> I did made a temporary test with the nightly build and I could
> successfully connect to our self-hosted sogo server which is using
> postfix's database for auth.
> But from there I'm not sure what to do the next.
> When pointing outlook to that host, it gives me the error: "Log onto
> Exchange ActiveSync mail server (EAS): The server cannot be found."
> I suppose I'm missing some understanding of the overall architecture for
> this to work.
>
> I'm confused, is this activesync feature still available?
> Is it possible to plug outlook via activesync directly to the sogo server
> (which will retreive user data from postfix database) or do I have to
> install a fake ldap/openchange server and duplicate my user database?
>
> Thanks for your help.
> --
> Jérôme
>
>
>
>

Re: [SOGo] Need information about SOGo workflow

[j.me...@pasteur.la]

Dear Philippe,

Thank you very much for your quick answers.

I did read about the resources issue (because of the connection which 
would stay open), to be honest that's not a major concern to me since it 
would be for a very limited number of users.


As you can see in my first mail, I already have a caldav in place.
Most of my users are either happy with the webmail or with thunderbird.

For my users on windows who prefer outlook, they are using the 
synchronizer plugin since several months, it mostly work but outlook 
keep sending cancellation notification to every attendee each time there 
is a little change on a schedule event.
I've read a lot of thread about that on ms community forum but couldn't 
find a solution to this issue.
As you can imagine, it's really a disrupting workflow from a user 
experience.


And I still need a solution that would work for outlook on osx/ios.
This is tricky because it's a request from the direction.

I did installed the caldav using apple's integrated calendar but they 
are not happy to have to use several software when they already have a 
calendar in outlook which they are used to (they come from a previous 
company where they were using exchange servers).


I know I'm looking for a unicorn, but I have to look for real since I 
would really avoid migrating to ms exchange.


As I understand now, because it's only EAS & not EWS, activesync will 
not help to sync outlook on mac osx, it's only a solution for mobile.

So I have to look further for another solution.

Thanks again.

--
Jérôme

On 2023-12-28 15:21, Philippe Gilbert wrote:


Dear Jérôme

Active Sync works well if you have a limited (not millions) number of 
users, it just requires more server ressources (we have a Cloud based 
environment for thousand of mailboxes)


For Outlook, our users use the free Outlook Caldav Synchronizer

There's an active sync package on SOGo as this is not mandatory and a 
lot of deployment just use CALDav/Cardav with Thunderbird, MailMac, 
iPhone or Android, it's just more efficient than ActiveSync


Hope it helps

Philippe

Le 28 déc. 2023 à 02:44, Jérôme Melis (j.me...@pasteur.la) 
 a écrit :


Dear Bruno,

thank you very much for your insights.

I would rather like to avoid outlook as I know by experience how much 
of a nightmare it can be.


But if I don't find a solution quickly, I'm afraid the direction will 
order a migration to MS exchange with all the headaches that implies.


I've looked at openchange a bit and it seems it does all the work, so 
I'm not sure why there's a sogo package named activesync nor why I 
would need sogo in the first place if all it does is to delegate the 
feature I'm looking for to a 3rd party groupware.


That new requirements I have sound hopeless and that truly scares me 
but well... I've got to do my job so I'll keep digging for a solution. 
Have a great day.

--

<4dEBgJ7o9TrGqXlY.png> [1]

Jérôme Melis
CTO
Samsenthai Rd, Vientiane, Lao PDR
 +856 21 285 321

On 27/12/2023 15:38, Bruno CAPELETO (bruno.capel...@abcreseau.com) 
wrote: Dear Jérôme,


I have been using SOGo for years, including ActiveSync.

My experience with the ActiveSync protocol is not good ; it always 
brake down especially with iPhone devices.

Whether it comes from SOGo, from iPhone, or whatever is never clear.

To me - as a non-specialist - this protocol is bullshit.

Regarding the users of Outlook : we have been spending more than 15 
years trying to get this shit work.
It simply does not. And the issue is not SOGo, or ActiveSync, or 
whatever.
It even does not work with MS365 : there is always from time to time a 
big crash.


I know users loves it - when it works. That is the issue. But there is 
no way to get something stable over time with Outlook.


To get more in technical details, you have to set up ActiveSync 
according to the guide.

It is not installed when you install SOGo.

Kind regards,

Bruno Capeleto

Le 26/12/2023 à 06:13, Jérôme Melis (j.me...@pasteur.la) a écrit :
Hi,

I'm interested in the SOGo groupware solution but I need to understand 
it better before deciding if our institute will switch to this 
solution.


So far we are using a postfix/dovecot mail server, roundcube is our 
webmail.

We also have a calendar solution which is synchronizing via caldav.

The problem with our current solution is it's not covering all our user 
needs.
Some people are using outlook on a mac (or iphone) where there isn't 
support for plugins, which means the caldav is unsupported too.


I see SOGo can use ActiveSync to solve this.
But I'm not familiar with ActiveSync.
And when checking the official documentation, I only see "Outlook 
Connector Configuration Guide" while v3 of SOGo was offering a "Native 
Microsoft Outlook Configuration Guide".


I did made a temporary test with the nightly build and I could 
successfully connect to our self-hosted sogo server which is using 
postfix's database for auth.

But from there I'm not sure what to do the next.
When 

Re: [SOGo] Need information about SOGo workflow

[j.me...@pasteur.la]

Hello Quentin,

Thank you for your answers.

To be honest there's very few users on mac in our institute.
But the director is one of them and isn't happy with the current setup.

I already configured the apple calendar on his macbook, and he wasn't 
happy to have it separated from the mail client.

I then installed thunderbird on his laptop and at first he seemed happy.

Now there is a new request from the direction to be able to easily 
access the schedule of every employee and it seems the current solution 
isn't an easy answer to that requirement.

That is the reason why I am looking for a proper groupware.

Maybe sogo will do, if I can convince the direction to abandon the idea 
of using outlook, but for that I will need a proper client so they can 
easily collaborate on the go.

Anything that would help me avoid ms exchange is more than welcome.

Thank you for your links, I already read all that before subscribing to 
this mail list.
At least I have now one more feedback about the pita this activesync 
thing would be.

--
Jérôme

On 2023-12-28 15:25, qhivert wrote:


Hello Jérôme,

Is it a company requirement for people to use outlook on Mac? If not, 
tell them to use the apple calendar where there is caldav/cardav 
especially if the sync is essential. Even if they don't want to, they 
will have to if they want their event/contacts.


However, sogo can use activesync but it's very tedious to dimension has 
this protocol will use a lot of ram and keep the connection open with a 
worker/process for some times. You'll will find the info here -> 
https://www.sogo.nu/files/docs/SOGoInstallationGuide.html#_microsoft_enterprise_activesync


And here -> https://www.mail-archive.com/users@sogo.nu/msg20479.html

Regards,

Quentin

From: users-requ...@sogo.nu  On Behalf Of Jérôme 
Melis

Sent: jeudi 28 décembre 2023 02:44
To: Bruno CAPELETO (bruno.capel...@abcreseau.com) 
Subject: Re: [SOGo] Need information about SOGo workflow

Dear Bruno,

thank you very much for your insights.

I would rather like to avoid outlook as I know by experience how much 
of a nightmare it can be.


But if I don't find a solution quickly, I'm afraid the direction will 
order a migration to MS exchange with all the headaches that implies.


I've looked at openchange a bit and it seems it does all the work, so 
I'm not sure why there's a sogo package named activesync nor why I 
would need sogo in the first place if all it does is to delegate the 
feature I'm looking for to a 3rd party groupware.


That new requirements I have sound hopeless and that truly scares me 
but well... I've got to do my job so I'll keep digging for a solution.


Have a great day.
--

[1]

Jérôme Melis

CTO

Samsenthai Rd, Vientiane, Lao PDR

+856 21 285 321

On 27/12/2023 15:38, Bruno CAPELETO (bruno.capel...@abcreseau.com) 
wrote:


Dear Jérôme,

I have been using SOGo for years, including ActiveSync.

My experience with the ActiveSync protocol is not good ; it always 
brake down especially with iPhone devices.

Whether it comes from SOGo, from iPhone, or whatever is never clear.

To me - as a non-specialist - this protocol is bullshit.

Regarding the users of Outlook : we have been spending more than 15 
years trying to get this shit work.
It simply does not. And the issue is not SOGo, or ActiveSync, or 
whatever.
It even does not work with MS365 : there is always from time to time a 
big crash.


I know users loves it - when it works. That is the issue. But there is 
no way to get something stable over time with Outlook.


To get more in technical details, you have to set up ActiveSync 
according to the guide.

It is not installed when you install SOGo.

Kind regards,

Bruno Capeleto

Le 26/12/2023 à 06:13, Jérôme Melis (j.me...@pasteur.la) a écrit :

Hi,

I'm interested in the SOGo groupware solution but I need to understand 
it better before deciding if our institute will switch to this 
solution.


So far we are using a postfix/dovecot mail server, roundcube is our 
webmail.

We also have a calendar solution which is synchronizing via caldav.

The problem with our current solution is it's not covering all our user 
needs.
Some people are using outlook on a mac (or iphone) where there isn't 
support for plugins, which means the caldav is unsupported too.


I see SOGo can use ActiveSync to solve this.
But I'm not familiar with ActiveSync.
And when checking the official documentation, I only see "Outlook 
Connector Configuration Guide" while v3 of SOGo was offering a "Native 
Microsoft Outlook Configuration Guide".


I did made a temporary test with the nightly build and I could 
successfully connect to our self-hosted sogo server which is using 
postfix's database for auth.

But from there I'm not sure what to do the next.
When pointing outlook to that host, it gives me the error: "Log onto 
Exchange ActiveSync mail server (EAS): The server cannot be found."
I suppose I'm missing some understanding of the overall a

RE: [SOGo] Need information about SOGo workflow

[qhivert]

Hello Jérôme,

 

Is it a company requirement for people to use outlook on Mac? If not, tell them 
to use the apple calendar where there is caldav/cardav especially if the sync 
is essential. Even if they don’t want to, they will have to if they want their 
event/contacts.

However, sogo can use activesync but it’s very tedious to dimension has this 
protocol will use a lot of ram and keep the connection open with a 
worker/process for some times. You’ll will find the info here -> 
https://www.sogo.nu/files/docs/SOGoInstallationGuide.html#_microsoft_enterprise_activesync

And here -> https://www.mail-archive.com/users@sogo.nu/msg20479.html

 

Regards,

Quentin

 

From: users-requ...@sogo.nu  On Behalf Of Jérôme Melis
Sent: jeudi 28 décembre 2023 02:44
To: Bruno CAPELETO (bruno.capel...@abcreseau.com) 
Subject: Re: [SOGo] Need information about SOGo workflow

 

Dear Bruno,

thank you very much for your insights.

I would rather like to avoid outlook as I know by experience how much of a 
nightmare it can be.

But if I don't find a solution quickly, I'm afraid the direction will order a 
migration to MS exchange with all the headaches that implies.

I've looked at openchange a bit and it seems it does all the work, so I'm not 
sure why there's a sogo package named activesync nor why I would need sogo in 
the first place if all it does is to delegate the feature I'm looking for to a 
3rd party groupware.

That new requirements I have sound hopeless and that truly scares me but 
well... I've got to do my job so I'll keep digging for a solution.

Have a great day.
-- 


 <http://www.pasteur.la/> 

Jérôme Melis

CTO

Samsenthai Rd, Vientiane, Lao PDR

 +856 21 285 321

On 27/12/2023 15:38, Bruno CAPELETO ( <mailto:bruno.capel...@abcreseau.com> 
bruno.capel...@abcreseau.com) wrote:

Dear Jérôme, 

I have been using SOGo for years, including ActiveSync. 

My experience with the ActiveSync protocol is not good ; it always brake down 
especially with iPhone devices. 
Whether it comes from SOGo, from iPhone, or whatever is never clear. 

To me - as a non-specialist - this protocol is bullshit. 

Regarding the users of Outlook : we have been spending more than 15 years 
trying to get this shit work. 
It simply does not. And the issue is not SOGo, or ActiveSync, or whatever. 
It even does not work with MS365 : there is always from time to time a big 
crash. 

I know users loves it - when it works. That is the issue. But there is no way 
to get something stable over time with Outlook. 


To get more in technical details, you have to set up ActiveSync according to 
the guide. 
It is not installed when you install SOGo. 


Kind regards, 

Bruno Capeleto 



Le 26/12/2023 à 06:13, Jérôme Melis ( <mailto:j.me...@pasteur.la> 
j.me...@pasteur.la) a écrit : 



Hi, 

I'm interested in the SOGo groupware solution but I need to understand it 
better before deciding if our institute will switch to this solution. 

So far we are using a postfix/dovecot mail server, roundcube is our webmail. 
We also have a calendar solution which is synchronizing via caldav. 

The problem with our current solution is it's not covering all our user needs. 
Some people are using outlook on a mac (or iphone) where there isn't support 
for plugins, which means the caldav is unsupported too. 

I see SOGo can use ActiveSync to solve this. 
But I'm not familiar with ActiveSync. 
And when checking the official documentation, I only see "Outlook Connector 
Configuration Guide" while v3 of SOGo was offering a "Native Microsoft Outlook 
Configuration Guide". 

I did made a temporary test with the nightly build and I could successfully 
connect to our self-hosted sogo server which is using postfix's database for 
auth. 
But from there I'm not sure what to do the next. 
When pointing outlook to that host, it gives me the error: "Log onto Exchange 
ActiveSync mail server (EAS): The server cannot be found." 
I suppose I'm missing some understanding of the overall architecture for this 
to work. 

I'm confused, is this activesync feature still available? 
Is it possible to plug outlook via activesync directly to the sogo server 
(which will retreive user data from postfix database) or do I have to install a 
fake ldap/openchange server and duplicate my user database? 

Thanks for your help. 
-- 
Jérôme 

 

Re: [SOGo] Need information about SOGo workflow

[Philippe Gilbert]

Dear Jérôme

Active Sync works well if you have a limited (not millions) number of users, it 
just requires more server ressources (we have a Cloud based environment for 
thousand of mailboxes)

For Outlook, our users use the free Outlook Caldav Synchronizer

There’s an active sync package on SOGo as this is not mandatory and a lot of 
deployment just use CALDav/Cardav with Thunderbird, MailMac, iPhone or Android, 
it’s just more efficient than ActiveSync

Hope it helps

Philippe


> Le 28 déc. 2023 à 02:44, Jérôme Melis (j.me...@pasteur.la)  a 
> écrit :
> 
> Dear Bruno,
> 
> thank you very much for your insights.
> 
> I would rather like to avoid outlook as I know by experience how much of a 
> nightmare it can be.
> 
> But if I don't find a solution quickly, I'm afraid the direction will order a 
> migration to MS exchange with all the headaches that implies.
> 
> I've looked at openchange a bit and it seems it does all the work, so I'm not 
> sure why there's a sogo package named activesync nor why I would need sogo in 
> the first place if all it does is to delegate the feature I'm looking for to 
> a 3rd party groupware.
> 
> That new requirements I have sound hopeless and that truly scares me but 
> well... I've got to do my job so I'll keep digging for a solution.
> 
> Have a great day.
> --
> <4dEBgJ7o9TrGqXlY.png>    
> Jérôme Melis
> CTO
> Samsenthai Rd, Vientiane, Lao PDR
>  +856 21 285 321
> On 27/12/2023 15:38, Bruno CAPELETO (bruno.capel...@abcreseau.com 
> ) wrote:
>> Dear Jérôme, 
>> 
>> I have been using SOGo for years, including ActiveSync. 
>> 
>> My experience with the ActiveSync protocol is not good ; it always brake 
>> down especially with iPhone devices. 
>> Whether it comes from SOGo, from iPhone, or whatever is never clear. 
>> 
>> To me - as a non-specialist - this protocol is bullshit. 
>> 
>> Regarding the users of Outlook : we have been spending more than 15 years 
>> trying to get this shit work. 
>> It simply does not. And the issue is not SOGo, or ActiveSync, or whatever. 
>> It even does not work with MS365 : there is always from time to time a big 
>> crash. 
>> 
>> I know users loves it - when it works. That is the issue. But there is no 
>> way to get something stable over time with Outlook. 
>> 
>> 
>> To get more in technical details, you have to set up ActiveSync according to 
>> the guide. 
>> It is not installed when you install SOGo. 
>> 
>> 
>> Kind regards, 
>> 
>> Bruno Capeleto 
>> 
>> 
>> 
>> Le 26/12/2023 à 06:13, Jérôme Melis (j.me...@pasteur.la 
>> ) a écrit : 
>>> Hi, 
>>> 
>>> I'm interested in the SOGo groupware solution but I need to understand it 
>>> better before deciding if our institute will switch to this solution. 
>>> 
>>> So far we are using a postfix/dovecot mail server, roundcube is our 
>>> webmail. 
>>> We also have a calendar solution which is synchronizing via caldav. 
>>> 
>>> The problem with our current solution is it's not covering all our user 
>>> needs. 
>>> Some people are using outlook on a mac (or iphone) where there isn't 
>>> support for plugins, which means the caldav is unsupported too. 
>>> 
>>> I see SOGo can use ActiveSync to solve this. 
>>> But I'm not familiar with ActiveSync. 
>>> And when checking the official documentation, I only see "Outlook Connector 
>>> Configuration Guide" while v3 of SOGo was offering a "Native Microsoft 
>>> Outlook Configuration Guide". 
>>> 
>>> I did made a temporary test with the nightly build and I could successfully 
>>> connect to our self-hosted sogo server which is using postfix's database 
>>> for auth. 
>>> But from there I'm not sure what to do the next. 
>>> When pointing outlook to that host, it gives me the error: "Log onto 
>>> Exchange ActiveSync mail server (EAS): The server cannot be found." 
>>> I suppose I'm missing some understanding of the overall architecture for 
>>> this to work. 
>>> 
>>> I'm confused, is this activesync feature still available? 
>>> Is it possible to plug outlook via activesync directly to the sogo server 
>>> (which will retreive user data from postfix database) or do I have to 
>>> install a fake ldap/openchange server and duplicate my user database? 
>>> 
>>> Thanks for your help. 
>>> -- 
>>> Jérôme 
>> 

Re: [SOGo] Need information about SOGo workflow

[j.me...@pasteur.la]

Dear Bruno,

thank you very much for your insights.

I would rather like to avoid outlook as I know by experience how much of 
a nightmare it can be.


But if I don't find a solution quickly, I'm afraid the direction will 
order a migration to MS exchange with all the headaches that implies.


I've looked at openchange a bit and it seems it does all the work, so 
I'm not sure why there's a sogo package named activesync nor why I would 
need sogo in the first place if all it does is to delegate the feature 
I'm looking for to a 3rd party groupware.


That new requirements I have sound hopeless and that truly scares me but 
well... I've got to do my job so I'll keep digging for a solution.


Have a great day.
--
Logo   
Jérôme Melis
CTO
Samsenthai Rd, Vientiane, Lao PDR
Tel: +856 21 285 321

On 27/12/2023 15:38, Bruno CAPELETO (bruno.capel...@abcreseau.com) wrote:

Dear Jérôme,

I have been using SOGo for years, including ActiveSync.

My experience with the ActiveSync protocol is not good ; it always 
brake down especially with iPhone devices.

Whether it comes from SOGo, from iPhone, or whatever is never clear.

To me - as a non-specialist - this protocol is bullshit.

Regarding the users of Outlook : we have been spending more than 15 
years trying to get this shit work.
It simply does not. And the issue is not SOGo, or ActiveSync, or 
whatever.
It even does not work with MS365 : there is always from time to time a 
big crash.


I know users loves it - when it works. That is the issue. But there is 
no way to get something stable over time with Outlook.



To get more in technical details, you have to set up ActiveSync 
according to the guide.

It is not installed when you install SOGo.


Kind regards,

Bruno Capeleto



Le 26/12/2023 à 06:13, Jérôme Melis (j.me...@pasteur.la) a écrit :

Hi,

I'm interested in the SOGo groupware solution but I need to 
understand it better before deciding if our institute will switch to 
this solution.


So far we are using a postfix/dovecot mail server, roundcube is our 
webmail.

We also have a calendar solution which is synchronizing via caldav.

The problem with our current solution is it's not covering all our 
user needs.
Some people are using outlook on a mac (or iphone) where there isn't 
support for plugins, which means the caldav is unsupported too.


I see SOGo can use ActiveSync to solve this.
But I'm not familiar with ActiveSync.
And when checking the official documentation, I only see "Outlook 
Connector Configuration Guide" while v3 of SOGo was offering a 
"Native Microsoft Outlook Configuration Guide".


I did made a temporary test with the nightly build and I could 
successfully connect to our self-hosted sogo server which is using 
postfix's database for auth.

But from there I'm not sure what to do the next.
When pointing outlook to that host, it gives me the error: "Log onto 
Exchange ActiveSync mail server (EAS): The server cannot be found."
I suppose I'm missing some understanding of the overall architecture 
for this to work.


I'm confused, is this activesync feature still available?
Is it possible to plug outlook via activesync directly to the sogo 
server (which will retreive user data from postfix database) or do I 
have to install a fake ldap/openchange server and duplicate my user 
database?


Thanks for your help.
--
Jérôme

Re: [SOGo] Need information about SOGo workflow

[Bruno CAPELETO]

Dear Jérôme,

I have been using SOGo for years, including ActiveSync.

My experience with the ActiveSync protocol is not good ; it always brake 
down especially with iPhone devices.

Whether it comes from SOGo, from iPhone, or whatever is never clear.

To me - as a non-specialist - this protocol is bullshit.

Regarding the users of Outlook : we have been spending more than 15 
years trying to get this shit work.

It simply does not. And the issue is not SOGo, or ActiveSync, or whatever.
It even does not work with MS365 : there is always from time to time a 
big crash.


I know users loves it - when it works. That is the issue. But there is 
no way to get something stable over time with Outlook.



To get more in technical details, you have to set up ActiveSync 
according to the guide.

It is not installed when you install SOGo.


Kind regards,

Bruno Capeleto



Le 26/12/2023 à 06:13, Jérôme Melis (j.me...@pasteur.la) a écrit :

Hi,

I'm interested in the SOGo groupware solution but I need to understand 
it better before deciding if our institute will switch to this solution.


So far we are using a postfix/dovecot mail server, roundcube is our 
webmail.

We also have a calendar solution which is synchronizing via caldav.

The problem with our current solution is it's not covering all our 
user needs.
Some people are using outlook on a mac (or iphone) where there isn't 
support for plugins, which means the caldav is unsupported too.


I see SOGo can use ActiveSync to solve this.
But I'm not familiar with ActiveSync.
And when checking the official documentation, I only see "Outlook 
Connector Configuration Guide" while v3 of SOGo was offering a "Native 
Microsoft Outlook Configuration Guide".


I did made a temporary test with the nightly build and I could 
successfully connect to our self-hosted sogo server which is using 
postfix's database for auth.

But from there I'm not sure what to do the next.
When pointing outlook to that host, it gives me the error: "Log onto 
Exchange ActiveSync mail server (EAS): The server cannot be found."
I suppose I'm missing some understanding of the overall architecture 
for this to work.


I'm confused, is this activesync feature still available?
Is it possible to plug outlook via activesync directly to the sogo 
server (which will retreive user data from postfix database) or do I 
have to install a fake ldap/openchange server and duplicate my user 
database?


Thanks for your help.
--
Jérôme