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Greetings,



Hope you are doing great Today..



I'm Abhay from IDC Technologies Inc

I have an opportunities with me you might be interested, Please review the
Job specifications below and let me know if you are interested.

For Immediate consideration please share your updated resume at
abha...@idctechnologies.com



*POSITION:*



*Position Role                           : **ServiceNow*
<https://gbams.tcs.com/gbams/vendorPages/displayRequirement.jsf>

*Assignment Location                : San Diego, CA*

*Project Duration                       : 12+ months*





*REQUIREMENT:*



• Technical expert in ServiceNow with a minimum 5 years working experience
as Administrator and Developer. • Experience building service catalog items
and order guides.• Experience with implementing 2 or more ServiceNow
modules: Incident Management, Problem Management, Enhancement Management,
Release Management, Resource Management, PPM, Performance Analytics, and
Change Management.• Understanding of ITIL v3 and its components. •
Expertise in ServiceNow scripting including JavaScript and Jelly Script•
Expertise in Web technologies (Web Services, XML, HTML, CSS, HTTP, etc)•
Understanding of Enterprise IT Architecture.• Strong analytical, problem
solving, organizational and planning skills.• Customer engagement with
strong personal skills to build and maintain collaborative relationships
between business stakeholders and IT service owners. • End user support
including troubleshooting, root cause analysis and permanent resolution of
system issues. • Ability to multitask and manage time effectively amongst
multiple priorities.• Ability to communicate to all levels of end users, IS
and Management staff.• Ability to work on a cross-functional team to design
and implement scalable and sustainable systems.• On-call flexibility,
including, unplanned and planned maintenance and outages• Demonstrated
writing skills for creating run books, functional, design and configuration
specifications





Thanks & Regards



Abhay Tiwari

IDC Technologies, Inc

Work: 408-418-5778 Ext. 3061

Email ID: abha...@idctechnologies.com

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