Re: [Veritas-bu] 3rd party scheduling
I would see potential issues occuring if the group that controls the scheduling is separate from the group that maintains the backups in that you may eventually not receive good monitoring or feedback of when backups start, end, or fail. For large enterprises, it may make sense to have a centralized scheduling, but in the past I have experienced situations where it was troublesome to manage between different groups. If the environment is more of a operations center and the different groups are closely bound and communicate well with each other, then a centralized scheduling system may be the way to go. Dan -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Stump, Bob A Sent: Wednesday, January 16, 2008 10:36 AM To: VERITAS-BU@mailman.eng.auburn.edu Subject: [Veritas-bu] 3rd party scheduling I have seen a trend to stop using NetBackup for starting and monitoring backups. The move has been to doing all command line backups from a 3rd party scheduler as part of a true enterprise scheduling, monitoring and management implementation. NetBackup is simply one of many products that are controlled by the enterprise 3rd party sheduler/monitor. What are the drawbacks to moving in this direction? What are some of the enterprise scheduling and monitoring/management 3rd party solutions have you recently seen? Autosys? Stonebranch? __ The information contained in this message is proprietary and/or confidential. If you are not the intended recipient, please: (i) delete the message and all copies; (ii) do not disclose, distribute or use the message in any manner; and (iii) notify the sender immediately. In addition, please be aware that any message addressed to our domain is subject to archiving and review by persons other than the intended recipient. Thank you. _ ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
[Veritas-bu] Question on restore options.
Is it possible to restore a directory such that if files exist they are overwritten, but if a file doesn't exist on the restore it is removed? i.e. System ASystem B -- Directory X Directory X File a b c dFile a d So in this scenario you restore from System B to System A and since the files a and d exist, they are overwritten, but files b, and c are deleted. I know the easy way (in theory) would be to delete the directory X on system A and then do the restore from backup of system B, but we are cloning data from a production system to a test system and there are thousands of directories with thousands of sub-directories so doing a RM will take several hours to complete. And the developers want to make sure that there isn't test or development data left behind after the restore from the production server. Thanks Dan ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
[Veritas-bu] Start/stop scripts
It has been a while since I have setup start/stop scripts for a client backup. When you setup a begin and end script for a client, do you have to initiate the backup from the client or how does Netbackup know to use the begin and end scripts? Thanks ___ Veritas-bu maillist - [EMAIL PROTECTED] http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
[Veritas-bu] Virtual Tape library or backup to disk
Does anyone have any recommendations in regards to VTLs or disk pools, etc. for backup? I have seen a lot of stuff on the market, but I have also heard where some people have found out later that some of the technologies don't always work as smoothly as their slated. i.e. one solution I have seen takes all of your data and compresses it into block level format on a separate device, but if you want to restore the data or back it up to tape, you have to first uncompress it to a readable format and then copy to tape. Thanks. ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
[Veritas-bu] Media server sizing
Any suggestions on hardware media server sizing? We have a little over 800 plus clients running on Netbackup 5.1 in a mixed Unix and Windows environment. The master and all of our current media servers run HP-UX 11.11. We have 4 media servers that currently handle all of the client backup traffic with the exception of a few SAN media servers that back themselves up. The issue is that at least 3 of our media servers are outdated hardware and need to be replaced, including the master. I was wondering if it makes sense to stay with multiple servers for the media servers or if it makes sense to, e.g. move down to 2 larger servers that have more networking interfaces? What is the main limiting factor on media servers for performance? Of course limiting single points of failure is always good as well. Also are there suggestions for ppl with experience in setting up the environment to either cluster the master server or manage the environment in such that worse case scenario if you lose your master server that you can get back up quickly to still do backups.? I didn't know if ppl had experience with whether it was better to manage a master server in a clustered environment or in an environment that was setup where you reubuilt the master server from a DR standpoint (i.e. ignite an HP-UX system and perform a bare metal restore), or promote an existing media server to a master. Thanks ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
Re: [Veritas-bu] bperror -backstat -hoursago 24 does not report alljobs
A couple of different issues... One is that cron very likely has to be restarted to fix issues with time of cron jobs. In my case I had the OS patched as well as the java in netbackup patched, however, I am still seeing jobs report 1 hour off. I have also restarted the netbackup daemons which didn't seem to fix the issue. Thanks, Dan From: [EMAIL PROTECTED] on behalf of Konstantin 'Kastus' Shchuka Sent: Tue 3/13/2007 7:10 PM To: veritas-bu@mailman.eng.auburn.edu Subject: Re: [Veritas-bu] bperror -backstat -hoursago 24 does not report alljobs Restart of netbackup daemons fixed it. Apparently, running NBU server does not survive DST change and requires a restart. Go figure... On Tue, Mar 13, 2007 at 04:50:26PM -0700, Konstantin 'Kastus' Shchuka wrote: Hi there, I am using bperror from cronjob to report the jobs run in the past 24 hours. The syntax is bperror -U -backstat -hoursago 24 Cronjob runs at 7am and it used to cover the previous day, from 7am till 7am. Now something changed on March 12 as it reported only the jobs ran on 3/12, starting from midnight and ending at 7am. Same thing happened today, 3/13. This is 5.1 running on RHEL3. Did anybody notice anything similar? Thanks, -- Kastus Shchuka Unix System Administrator Epocrates Inc. tel 650.227.1786 fax 650.592.6995 ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu -- Konstantin 'Kastus' Shchuka Unix System Administrator Epocrates Inc. tel 650.227.1786 fax 650.592.6995 ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
Re: [Veritas-bu] Symantec ?!Support?!
I have dealt with numerous vendors and support. Like all vendors, who you get on the other line makes a huge difference as to the type of support you receive. i.e. I actually have received better Red Hat Linux support from HP versus directly from Red Hat. But in that same example I have had both good and bad experiences. Different people have different levels of experience and therefore you will receive different support depening on the level of expertise you have helping you. So far as support from Symantec / NetBackup, I have had some average support and I have had top of the line, really good support. In regards to having to wait for a call back, it really depends on the criticality of your case and the work load of the support engineers. I have to admit that I prefer support setup such that if you have an issue that you can get transferred to someone immediately, and that is an option (I believe?) with NetBackup if you have severity level 1 issue. Most of the issues that I have that require calling support have a call back within 2 hours and that has been acceptable. So far as value for using Symantec (Veritas) for support, it also depends on your environment. I just checked my configuration and we have over 853 clients of which 762 are Unique clients that are getting backed up on a regular basis. I would never want to support this environment if I didn't have someone like Symantec to back me up when I ran into issues. So far as the email and phone numbers, I have typically gotten verification from the support person on the number and email address that is on file to verify that it is correct. Not sure if they don't always verify this, but I have typically received verification. Dan From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Martin, Jonathan (Contractor) Sent: Thursday, January 04, 2007 10:12 AM To: NetBackup List Subject: [Veritas-bu] Symantec ?!Support?! A while back there was a thread going about how good/bad Symantec support is. I recently submitted and closed my first case (after solving the issue myself) and replied the following to their Technical Support Feedback survey. We didn't have Netbackup support here for many years, and only bought it to upgrade to 6.0. Considering my initial experience I can only hope it gets better (although that so far looks unlikely) or I've got a feeling we won't be bothering with support in the future. 4. You have indicated dissatisfaction with one or more of the case handling aspects. Please use the comment field below to provide specific examples. Where do I start? 1 - When I call I want to talk to a competent technician right away. Not wait 8 hours for someone to get back to me. What's the point of paying for 24x7 support if I'm not going to talk to someone right away? Does my 8 hour wait continue for 8 hours - 24 hours a day versus a 5x9 contract where I only burn 9 waiting hours a day? 2 - When I ask to be called back after hours at a specific number I want to be called on that number, not my desk because I don't work at 10:00PM. 3 - How many times do I have to tell the phone screener that my company's email address standard is not first initial, last name?! It took me 2 days and several calls to get it strait that my email address was [EMAIL PROTECTED] mailto:[EMAIL PROTECTED] NOT [EMAIL PROTECTED] mailto:[EMAIL PROTECTED] . I just put in another case and the same mistake was made! 4 - We spent 2 days going back and forth via email to work on COMMON ISSUES that had NOTHING TO DO with my problem. Even after I had solved my own problem, I continued sending the support guy log files and command line outputs just to see where it would go and HE NEVER RESOLVED IT. Overall my first Symantec Support went poorly, and my second isn't going much better. Jonathan Martin Systems Security Operations Intersil Corporation Office (321) 724-7314 Cell: (305) 989-0510 ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
Re: [Veritas-bu] how can I start backup of client form command line.
You may want to do a man on bpbackup NAME bpbackup - Back up files to the NetBackup server. SYNOPSIS /usr/openv/netbackup/bin/bpbackup [-p policy] [-s schedule] [-S master_server [,master_server,...]] [-t policy_type] [-L progress_log [-en]] [-w [hh:mm:ss]] [-help] [-k keyword_phrase] -f listfile | filenames From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of [EMAIL PROTECTED] Sent: Thursday, December 28, 2006 7:35 AM To: veritas-bu@mailman.eng.auburn.edu Subject: [Veritas-bu] how can I start backup of client form command line. Hi My master server is on solaris 8 with netbackup 6.0 client name grude policy name testgru I want to take the full backup of above client by command line all the file syatem which is mentioned in the policy testgru Pls. tell me the command. Thanks in advance. Sanjay Chahar This e-mail (and any attachment) has been sent from a PC belonging to DSG Retail Limited or another company in the DSG international group, registered office Maylands Avenue, Hemel Hempstead, Hertfordshire HP2 7TG. If you receive it in error, please tell us by return and then delete it from your system; you may not rely on its contents nor copy/disclose it to anyone. Opinions, conclusions and statements of intent in this e-mail are those of the sender and will not bind any DSG international company unless confirmed by an authorised representative independently of this message. We do not accept responsibility for viruses; you must scan for these. Please note that e-mails sent to and from the DSG international group are routinely monitored for record keeping, quality control and training purposes, to ensure regulatory compliance and to prevent viruses and unauthorised use of our computer systems. __ ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
[Veritas-bu] Multiple 58 errors, but backups complete normally.
I am running Netbackup 5.1 enterprise release MP 4. In the past couple of days I have just started getting multiple clients erroring with a 58 can't connect to client, but they re-try multiple times and then connect fine and backup with a status of zero. Any thoughts on why the clients can't connect after multiple retrys and then they finally conenct and backup normally? Thanks, Dan ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
[Veritas-bu] How Netbackup handles NFS
Title: How Netbackup handles NFS I have a system that has a file system and then later has a NFS mounted file system that points to a real file system. Not my choice, but for some reason the application works with files and needs it set up this way. (That is a different argument for a different day) My question is if you do NOT select Follow NFS mount points, will you still get the directory under /data/iwmnt backed up? I ask because I tried to look at restoring /data/iwmnt/default/main/internet/x/WORKAREA/2006 and it is showing 0 byte size for this directory /dev/md/dsk/d3 /data Server_name:/iwserver/default /data/iwmnt/default I would think that not following NFS would be the proper way to make sure that the data only gets backed up once versus twice. Thanks. Dan ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
[Veritas-bu] Determine efficiency of tape usage.
Title: Determine efficiency of tape usage. How do you determine the efficiency of your tape usage? i.e. I was just asked recently about our use of LTO3 tapes since they can hold up to 800 GB compressed, how much we were actually consuming. i.e. if we are getting our money's worth for the larger capacity more expensive tapes. Thanks Dan ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
[Veritas-bu] Networking / client issue?
Title: Networking / client issue? I have been having an issue with one of my clients backing up getting a 54 Error. I tried some basic network troubleshooting, like checking the duplex, which was fine and also made sure that port 13782 is listening on the client. All of that seemed fine, and if I am on the client, I noticed that I can telnet client 13782 which works fine. Going to the master server and telnet client 13782 gives the following # telnet client-host 13782 Trying 10.10.x.x... Connected to client-host. Escape character is '^]'. gethostbyaddr: Error 0 Connection to client-host closed by foreign host. Suggestions on what else to try? Thanks, Dan ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
[Veritas-bu] Cap loading funny.
We're running Netbackup 5.0 on Unix. We occasionally get the following when trying to load tapes into the library. Any ideas on what would cause this issue? Thanks. Dan auto empty media access port request rejected by tldcd, Cannot move from media access port to slot No exact pattern - sometimes if cap is loaded with 20 tapes, it will load none and other times it will load just a few. Sometimes waiting an hour or so or until the next day, the tapes may load fine without issue. ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
[Veritas-bu] Keepalive to comm_sock
Title: Message ALL: I just received an odd message during a backup. I saw multiple errors that read Error bpbrm (pid-14867) could not write KEEPALIVE to COMM_SOCK The backup was just one file system, not a ton of data, and a 7 year retention. We are running the Enterprise 5.1 MP4 of Netbackup on Unix. The backup said that it completed with a status 0. I just checked and it looks like 0 files backed up. Any ideas on what causes the keepalive on comm_sock errors and how to fix? Dan ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
[Veritas-bu] Can't unfreeze tapes?
I have 2 tapes that are physically located in our tape library and show up in the netbackup GUI. The tapes are in a Frozen state right now, and I am unable to un-freeze the tapes. When I do a bpmedialist from the master/media servers, the tapes in question do not show up. It seems rather odd that the GUI would show the tapes, but that the command line would not show the tapes. Any suggestions? Thanks, Dan
RE: [Veritas-bu] Can't unfreeze tapes?
We are on version 5.1 MP4 From the command line: bpmedia -unfreeze -m LL1189 requested media id was not found in NB media database and/or MM volume database I haven't re-inventoried the robot, yet, but will be. Dan -Original Message- From: Justin Piszcz [mailto:[EMAIL PROTECTED] Sent: Thursday, May 04, 2006 9:46 AM To: Sixbury, Dan Cc: veritas-bu@mailman.eng.auburn.edu Subject: Re: [Veritas-bu] Can't unfreeze tapes? Inventory the robot. What error do you get when you try to unfreeze them? What version of NB are you using? You do not provide enough background information. On 5/4/06, Sixbury, Dan [EMAIL PROTECTED] wrote: I have 2 tapes that are physically located in our tape library and show up in the netbackup GUI. The tapes are in a Frozen state right now, and I am unable to un-freeze the tapes. When I do a bpmedialist from the master/media servers, the tapes in question do not show up. It seems rather odd that the GUI would show the tapes, but that the command line would not show the tapes. Any suggestions? Thanks, Dan ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
RE: [Veritas-bu] Can't unfreeze tapes?
Everything came back fine with the inventory. -Original Message- From: De Pedro, Ignacio [mailto:[EMAIL PROTECTED] Sent: Thursday, May 04, 2006 10:04 AM To: Sixbury, Dan; Justin Piszcz Cc: veritas-bu@mailman.eng.auburn.edu Subject: RE: [Veritas-bu] Can't unfreeze tapes? Ok, what happens if you execute an inventory? -Mensaje original- De: Sixbury, Dan [mailto:[EMAIL PROTECTED] Enviado el: jueves, 04 de mayo de 2006 17:01 Para: De Pedro, Ignacio; Justin Piszcz CC: veritas-bu@mailman.eng.auburn.edu Asunto: RE: [Veritas-bu] Can't unfreeze tapes? Specifying the media_server on the end does not help. I get the same error, and just to be absolutely sure, I ran the command through all media servers and the master server. I still get the following error: requested media id was not found in NB media database and/or MM volume database -Original Message- From: De Pedro, Ignacio [mailto:[EMAIL PROTECTED] Sent: Thursday, May 04, 2006 9:58 AM To: Sixbury, Dan; Justin Piszcz Cc: veritas-bu@mailman.eng.auburn.edu Subject: RE: [Veritas-bu] Can't unfreeze tapes? Execute bpmedia -unfreeze -m LL1189 -h media_server_assigned Regards, nacho -Mensaje original- De: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] En nombre de Sixbury, Dan Enviado el: jueves, 04 de mayo de 2006 16:51 Para: Justin Piszcz CC: veritas-bu@mailman.eng.auburn.edu Asunto: RE: [Veritas-bu] Can't unfreeze tapes? We are on version 5.1 MP4 From the command line: bpmedia -unfreeze -m LL1189 requested media id was not found in NB media database and/or MM volume database I haven't re-inventoried the robot, yet, but will be. Dan -Original Message- From: Justin Piszcz [mailto:[EMAIL PROTECTED] Sent: Thursday, May 04, 2006 9:46 AM To: Sixbury, Dan Cc: veritas-bu@mailman.eng.auburn.edu Subject: Re: [Veritas-bu] Can't unfreeze tapes? Inventory the robot. What error do you get when you try to unfreeze them? What version of NB are you using? You do not provide enough background information. On 5/4/06, Sixbury, Dan [EMAIL PROTECTED] wrote: I have 2 tapes that are physically located in our tape library and show up in the netbackup GUI. The tapes are in a Frozen state right now, and I am unable to un-freeze the tapes. When I do a bpmedialist from the master/media servers, the tapes in question do not show up. It seems rather odd that the GUI would show the tapes, but that the command line would not show the tapes. Any suggestions? Thanks, Dan ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
RE: [Veritas-bu] Can't unfreeze tapes?
Okay... I ran the summary and I do NOT see the tape in question, LL1189 in the summary report. I have ran the unfreeze command against all media servers to ensure that I wasn't missing something and none of the media or master servers seem to think they own the media, but it is physically in the library and shows up in the Media in the GUI. Dan -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Sent: Thursday, May 04, 2006 9:58 AM To: Sixbury, Dan Cc: veritas-bu@mailman.eng.auburn.edu Subject: RE: [Veritas-bu] Can't unfreeze tapes? Dan - You will have to run the command against the particular media server that 'owns' the tape. bpmedia -unfreeze -m LL1189 -h mediasrv If you run bpmedialist -summary, you will be shown a listing of tapes owned by each media server (as well when those tapes will expire). Find the tape you want ot unfreeze in the list and that is the media server that you need to run the command against. Rob Thelen Storage Management. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of Sixbury, Dan Sent: Thursday, May 04, 2006 9:51 AM To: Justin Piszcz Cc: veritas-bu@mailman.eng.auburn.edu Subject: RE: [Veritas-bu] Can't unfreeze tapes? We are on version 5.1 MP4 From the command line: bpmedia -unfreeze -m LL1189 requested media id was not found in NB media database and/or MM volume database I haven't re-inventoried the robot, yet, but will be. Dan -Original Message- From: Justin Piszcz [mailto:[EMAIL PROTECTED] Sent: Thursday, May 04, 2006 9:46 AM To: Sixbury, Dan Cc: veritas-bu@mailman.eng.auburn.edu Subject: Re: [Veritas-bu] Can't unfreeze tapes? Inventory the robot. What error do you get when you try to unfreeze them? What version of NB are you using? You do not provide enough background information. On 5/4/06, Sixbury, Dan [EMAIL PROTECTED] wrote: I have 2 tapes that are physically located in our tape library and show up in the netbackup GUI. The tapes are in a Frozen state right now, and I am unable to un-freeze the tapes. When I do a bpmedialist from the master/media servers, the tapes in question do not show up. It seems rather odd that the GUI would show the tapes, but that the command line would not show the tapes. Any suggestions? Thanks, Dan ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu ** This transmission may contain information that is privileged, confidential and/or exempt from disclosure under applicable law. If you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution, or use of the information contained herein (including any reliance thereon) is STRICTLY PROHIBITED. If you received this transmission in error, please immediately contact the sender and destroy the material in its entirety, whether in electronic or hard copy format. Thank you ** ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
[Veritas-bu] determining drive that a backup used
I am trying to verify if a failed backup used a particular drive. Is there a way to do this? I can determine the tape and the storage unit that the backup used, but not sure about the specific drive that was used. This is important because I was trying to determine if the failed backup corresponded to one of the drives that failed or to another media or other backup issue. Thanks, Dan
