[Veritas-bu] Backups not running, just stuck at Connecting.
Thanks for everyone reply. Much appreciated. Managed to solve the problem by rebooting the server. Still don't know what was the real cause behind it all. Strange ! [Shocked] +-- |This was sent by rtm...@yahoo.com via Backup Central. |Forward SPAM to ab...@backupcentral.com. +-- ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
Re: [Veritas-bu] Backups not running, just stuck at Connecting.
Might be a total shot in the dark, but check on the client to see if you have any bpstart scripts that run. Windows (eg:, C:\Program Files\VERITAS\Netbackup\bin\bpstart_notify*.bat) Unix (eg: /usr/openv/netbackup/bin/bpstart_notify*) Maybe a script is waiting on something... From: veritas-bu-boun...@mailman.eng.auburn.edu [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of Jeff Cleverley Sent: April 3, 2010 7:01 PM To: VERITAS-BU@mailman.eng.auburn.edu Subject: Re: [Veritas-bu] Backups not running, just stuck at Connecting. If the log directories are in place, go to /usr/openv/netbackup/logs. Look for entries in directories like bpcd, bprd, and bptm. Hopefully you will find some clues in there. If these directories are not here, create them and then stop/start NetBackup, and run the jobs again. I had a similar issue on mine where I ran a job from the master for a media server. The media server went into mount request but did not show up on the master. I had to go to the media server to find the issue and confirm the mount request after putting in more tapes. There isn't much in your current post about the environment (OS, master/media servers, policy type that hangs, tape libraries,etc) so I don't know what may apply. Hope this helps. Jeff On Sat, Apr 3, 2010 at 4:36 AM, LemonRuski netbackup-fo...@backupcentral.com wrote: Veritas Netbackup 5.1 Need guidance on how to check / troubleshoot and solve this problem. I trigger a backup and it shows : - started process bpbrm (pid=13602) - connecting - connected; connect time 0:00:00 Then that's it. Sometimes it goes from Connecting to Mounting but nothing happens. No data written. Wait for hours and finally I need to kill the job and it end with error code 150. Please advice. ^_^ Thanks in advance. *Netbackup newbie* +-- |This was sent by rtm...@yahoo.com via Backup Central. |Forward SPAM to ab...@backupcentral.com. +-- ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu -- Jeff Cleverley Unix Systems Administrator 4380 Ziegler Road Fort Collins, Colorado 80525 970-288-4611 La version française suit le texte anglais. This email may contain privileged and/or confidential information, and the Bank of Canada does not waive any related rights. Any distribution, use, or copying of this email or the information it contains by other than the intended recipient is unauthorized. If you received this email in error please delete it immediately from your system and notify the sender promptly by email that you have done so. Le présent courriel peut contenir de l'information privilégiée ou confidentielle. La Banque du Canada ne renonce pas aux droits qui s'y rapportent. Toute diffusion, utilisation ou copie de ce courriel ou des renseignements qu'il contient par une personne autre que le ou les destinataires désignés est interdite. Si vous recevez ce courriel par erreur, veuillez le supprimer immédiatement et envoyer sans délai à l'expéditeur un message électronique pour l'aviser que vous avez éliminé de votre ordinateur toute copie du courriel reçu. ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
Re: [Veritas-bu] Backups not running, just stuck at Connecting.
Also - is this a multi-streamed job? There may be more info in one of the other jobs associated with it From: veritas-bu-boun...@mailman.eng.auburn.edu [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of Jonathan Dyck Sent: 06 April 2010 14:50 To: Jeff Cleverley; VERITAS-BU@mailman.eng.auburn.edu Subject: Re: [Veritas-bu] Backups not running, just stuck at Connecting. Might be a total shot in the dark, but check on the client to see if you have any bpstart scripts that run. Windows (eg:, C:\Program Files\VERITAS\Netbackup\bin\bpstart_notify*.bat) Unix (eg: /usr/openv/netbackup/bin/bpstart_notify*) Maybe a script is waiting on something... From: veritas-bu-boun...@mailman.eng.auburn.edu [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of Jeff Cleverley Sent: April 3, 2010 7:01 PM To: VERITAS-BU@mailman.eng.auburn.edu Subject: Re: [Veritas-bu] Backups not running, just stuck at Connecting. If the log directories are in place, go to /usr/openv/netbackup/logs. Look for entries in directories like bpcd, bprd, and bptm. Hopefully you will find some clues in there. If these directories are not here, create them and then stop/start NetBackup, and run the jobs again. I had a similar issue on mine where I ran a job from the master for a media server. The media server went into mount request but did not show up on the master. I had to go to the media server to find the issue and confirm the mount request after putting in more tapes. There isn't much in your current post about the environment (OS, master/media servers, policy type that hangs, tape libraries,etc) so I don't know what may apply. Hope this helps. Jeff On Sat, Apr 3, 2010 at 4:36 AM, LemonRuski netbackup-fo...@backupcentral.com wrote: Veritas Netbackup 5.1 Need guidance on how to check / troubleshoot and solve this problem. I trigger a backup and it shows : - started process bpbrm (pid=13602) - connecting - connected; connect time 0:00:00 Then that's it. Sometimes it goes from Connecting to Mounting but nothing happens. No data written. Wait for hours and finally I need to kill the job and it end with error code 150. Please advice. ^_^ Thanks in advance. *Netbackup newbie* +-- |This was sent by rtm...@yahoo.com via Backup Central. |Forward SPAM to ab...@backupcentral.com. +-- ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu -- Jeff Cleverley Unix Systems Administrator 4380 Ziegler Road Fort Collins, Colorado 80525 970-288-4611 La version française suit le texte anglais. This email may contain privileged and/or confidential information, and the Bank of Canada does not waive any related rights. Any distribution, use, or copying of this email or the information it contains by other than the intended recipient is unauthorized. If you received this email in error please delete it immediately from your system and notify the sender promptly by email that you have done so. Le présent courriel peut contenir de l'information privilégiée ou confidentielle. La Banque du Canada ne renonce pas aux droits qui s'y rapportent. Toute diffusion, utilisation ou copie de ce courriel ou des renseignements qu'il contient par une personne autre que le ou les destinataires désignés est interdite. Si vous recevez ce courriel par erreur, veuillez le supprimer immédiatement et envoyer sans délai à l'expéditeur un message électronique pour l'aviser que vous avez éliminé de votre ordinateur toute copie du courriel reçu. ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
[Veritas-bu] Backups not running, just stuck at Connecting.
Veritas Netbackup 5.1 Need guidance on how to check / troubleshoot and solve this problem. I trigger a backup and it shows : - started process bpbrm (pid=13602) - connecting - connected; connect time 0:00:00 Then that's it. Sometimes it goes from Connecting to Mounting but nothing happens. No data written. Wait for hours and finally I need to kill the job and it end with error code 150. Please advice. ^_^ Thanks in advance. *Netbackup newbie* +-- |This was sent by rtm...@yahoo.com via Backup Central. |Forward SPAM to ab...@backupcentral.com. +-- ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
Re: [Veritas-bu] Backups not running, just stuck at Connecting.
If the log directories are in place, go to /usr/openv/netbackup/logs. Look for entries in directories like bpcd, bprd, and bptm. Hopefully you will find some clues in there. If these directories are not here, create them and then stop/start NetBackup, and run the jobs again. I had a similar issue on mine where I ran a job from the master for a media server. The media server went into mount request but did not show up on the master. I had to go to the media server to find the issue and confirm the mount request after putting in more tapes. There isn't much in your current post about the environment (OS, master/media servers, policy type that hangs, tape libraries,etc) so I don't know what may apply. Hope this helps. Jeff On Sat, Apr 3, 2010 at 4:36 AM, LemonRuski netbackup-fo...@backupcentral.com wrote: Veritas Netbackup 5.1 Need guidance on how to check / troubleshoot and solve this problem. I trigger a backup and it shows : - started process bpbrm (pid=13602) - connecting - connected; connect time 0:00:00 Then that's it. Sometimes it goes from Connecting to Mounting but nothing happens. No data written. Wait for hours and finally I need to kill the job and it end with error code 150. Please advice. ^_^ Thanks in advance. *Netbackup newbie* +-- |This was sent by rtm...@yahoo.com via Backup Central. |Forward SPAM to ab...@backupcentral.com. +-- ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu -- Jeff Cleverley Unix Systems Administrator 4380 Ziegler Road Fort Collins, Colorado 80525 970-288-4611 ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu