Title: Message
Guys
An update - I think I may have worked it out - going to device manager, changed the drive type to hcart for all master and media servers.
 
just going to kick a restore off now!! I can always put it back the way it was if this screws things up :(
 
 

Simon Weaver
Technical Support
Windows Domain Administrator

EADS Astrium
Tel: 02392-708598

Email: [EMAIL PROTECTED]

-----Original Message-----
From: WEAVER, Simon
Sent: 08 February 2006 10:48
To: '[EMAIL PROTECTED]'; veritas-bu@mailman.eng.auburn.edu
Subject: RE: [Veritas-bu] Restore Failed Status 5 - NBU 5.1 MP2 Master Win2k3

Bob
To add to my earlier response, I went to the Reports Tool and done an IMAGES ON MEDIA REPORT for the Tape ID's needed.
@The density shows HCART
 
Could not perform Media Contents - again probably due to the drives being different!
 
 

Simon Weaver
Technical Support
Windows Domain Administrator

EADS Astrium
Tel: 02392-708598

Email: [EMAIL PROTECTED]

-----Original Message-----
From: Bobby Williams [mailto:[EMAIL PROTECTED]
Sent: 08 February 2006 10:39
To: WEAVER, Simon; veritas-bu@mailman.eng.auburn.edu
Subject: RE: [Veritas-bu] Restore Failed Status 5 - NBU 5.1 MP2 Master Win2k3

You are going to have to change the drive type of one of the LTO3 tapes to LTO2.  It is Backward compatible to read the tape, however, NB won't load the tape into a drive that is not of the same type.
 
The image has the tape type.  Make sure that NB sees the tape media as the correct type.  By looking at your tape names, you may even have LTO1 media.
 
You can do a bpimagelist -L -backupid "your backup job id" and it will show you what media type the image says it is on.
 


Bobby Williams
2205 Peterson Drive
Chattanooga, Tennessee  37421
423-296-8200

 


From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of WEAVER, Simon
Sent: Wednesday, February 08, 2006 4:36 AM
To: 'veritas-bu@mailman.eng.auburn.edu'
Subject: [Veritas-bu] Restore Failed Status 5 - NBU 5.1 MP2 Master Win2k3

Guys
Wonder if you can help - trying to perform a restore from a month end backup from 6th Nov 05.
 
Trouble is, in December, the Tape Library that was in use blew up and has now been replaced by a fancy new HP EVL Library using LTO3. The previos Library was LTO2
 
Using the BA and Restore tool, Netbackup sees the images and knows about the tapes. I loaded the tapes into the library, verified they are there and kicked off the restore. The following is logged in activity monitor..........
 
08/02/2006 09:00:56 - begin Restore
08/02/2006 09:00:56 - 1 images required
08/02/2006 09:00:56 - media 1278L1 required
08/02/2006 09:00:56 - media 1104L1 required
08/02/2006 09:00:56 - media 1286L1 required
08/02/2006 09:01:29 - restoring image 194.11.11.201_1131245815
08/02/2006 09:01:31 - started process bptm (3480)
08/02/2006 09:01:31 - mounting 1286L1
08/02/2006 09:01:31 - connecting
08/02/2006 09:01:31 - Error bptm(pid=3480) error requesting media, TpErrno = Requested number of drives are not configured
08/02/2006 09:01:31 - Error bptm(pid=2924) The following files/folders were not restored:
08/02/2006 09:01:31 - Error bptm(pid=2924) UTF - /K/Home_6/r/RICHAR_P/
08/02/2006 09:01:31 - Error bptm(pid=2924) UTF - /K/Home_6/r/RICHAR_P/Shortcut to tesat.fs.lnk
08/02/2006 09:01:31 - Error bptm(pid=2924) UTF - /K/Home_6/r/RICHAR_P/tesat.fs
08/02/2006 09:01:31 - Error bptm(pid=2924) UTF - /K/Home_6/r/RICHAR_P/Anik F1R/
08/02/2006 09:01:31 - Error bptm(pid=2924) UTF - /K/Home_6/r/RICHAR_P/Anik F1R/anik_fge.jpg
08/02/2006 09:01:31 - Error bptm(pid=2924) UTF - /K/Home_6/r/RICHAR_P/Anik F1R/anik_fgek.jpg
08/02/2006 09:01:31 - Error bptm(pid=2924) UTF - /K/Home_6/r/RICHAR_P/Anik F1R/CI Codes Anik.doc
08/02/2006 09:01:31 - Error bptm(pid=2924) UTF - /K/Home_6/r/RICHAR_P/Anik F1R/Contents.PDF
08/02/2006 09:01:31 - Error bptm(pid=2924) UTF - /K/Home_6/r/RICHAR_P/Anik F1R/Equipment Data.xls
08/02/2006 09:01:31 - Error bptm(pid=2924) UTF - /K/Home_6/r/RICHAR_P/Anik F1R/Re-use equipments.xls
08/02/2006 09:01:31 - Error bptm(pid=2924) more than 10 files were not restored, remaining ones are shown in the progress log.
08/02/2006 09:01:32 - restored image 194.11.11.201_1131245815 - (error requesting media (tpreq)(98)); restore time 00:00:03
08/02/2006 09:01:32 - Warning bprd(pid=3932) Restore must be resumed prior to first image expiration on 12/08/2006 03:56:55
08/02/2006 09:01:32 - end Restore; elapsed time: 00:00:36
the restore failed to recover the requested files(5)
 
Now, the robot doesnt even make an effort to load the tapes!! So I know its not reading them, but do not understand why.
I wonder if anyone can shed any light on this?
 
Apprecaite any help!
 

Simon Weaver
Technical Support
Windows Domain Administrator

EADS Astrium
Tel: 02392-708598

Email: [EMAIL PROTECTED]

 
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