Re: [Veritas-bu] why oh why!!!! Did Symantec REALLY say this

2011-05-05 Thread scott . george
We found this out all on our own, without Symantec's blessing. 

They came a little late with their 2008 R2 support, so they let this go on 
for CYA.  We were doing this before we went to 7.0.1.

When you are caught in the dilemma of getting backups or being supported, 
well, I choose the former.

 



From:
WEAVER, Simon \(external\) simon.wea...@astrium.eads.net
To:
veritas-bu@mailman.eng.auburn.edu
Date:
05/05/2011 10:27 AM
Subject:
[Veritas-bu] why oh why Did Symantec REALLY say this
Sent by:
veritas-bu-boun...@mailman.eng.auburn.edu



All 
From my History of working with NBU, any upgrades I have done have been in 
this order: 
Master 
Media Servers 
SAN Media 
Clients 
So ... why would Symantec be telling a colleage that its ok to oto 6.5.6 
on a client and leave Master at 6.5.4 ? 
Client OS is Wink28 R2 SP1 which cant be backed up correctly 6.5.4 but 
runs fine and supported under 6.5.6 and 7.0.1 
S. 

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Re: [Veritas-bu] why oh why!!!! Did Symantec REALLY say this

2011-05-05 Thread WEAVER, Simon (external)
Sure I read somewhere this was bad practice, but for life of me cant
find it!



From: veritas-bu-boun...@mailman.eng.auburn.edu
[mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of
scott.geo...@parker.com
Sent: 05 May 2011 15:33
To: veritas-bu@mailman.eng.auburn.edu
Subject: Re: [Veritas-bu] why oh why Did Symantec REALLY say this


We found this out all on our own, without Symantec's blessing.   

They came a little late with their 2008 R2 support, so they let this go
on for CYA.  We were doing this before we went to 7.0.1. 

When you are caught in the dilemma of getting backups or being
supported, well, I choose the former. 

  



From:   WEAVER, Simon \(external\) simon.wea...@astrium.eads.net 
To: veritas-bu@mailman.eng.auburn.edu 
Date:   05/05/2011 10:27 AM 
Subject:[Veritas-bu] why oh why Did Symantec REALLY say this

Sent by:veritas-bu-boun...@mailman.eng.auburn.edu






All 
From my History of working with NBU, any upgrades I have done have been
in this order: 
Master 
Media Servers 
SAN Media 
Clients 

So ... why would Symantec be telling a colleage that its ok to oto
6.5.6 on a client and leave Master at 6.5.4 ? 
Client OS is Wink28 R2 SP1 which cant be backed up correctly 6.5.4 but
runs fine and supported under 6.5.6 and 7.0.1 
S. 

This email (including any attachments) may contain confidential
and/or privileged information or information otherwise protected
from disclosure. If you are not the intended recipient, please
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attachments and do not use it for any purpose or disclose its
content to any person, but delete this message and any attachments
from your system. Astrium disclaims any and all liability if this
email transmission was virus corrupted, altered or falsified.
-o-
Astrium Limited, Registered in England and Wales No. 2449259
Registered Office:
Gunnels Wood Road, Stevenage, Hertfordshire, SG1 2AS, England

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Re: [Veritas-bu] why oh why!!!! Did Symantec REALLY say this

2011-05-05 Thread smpt
Well, it is not supported but is  working.

 

From: veritas-bu-boun...@mailman.eng.auburn.edu 
[mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of WEAVER, Simon 
(external)
Sent: Thursday, May 05, 2011 6:04 PM
To: scott.geo...@parker.com; veritas-bu@mailman.eng.auburn.edu
Subject: Re: [Veritas-bu] why oh why Did Symantec REALLY say this

 

Sure I read somewhere this was bad practice, but for life of me cant find 
it!

 

  _  

From: veritas-bu-boun...@mailman.eng.auburn.edu 
[mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of 
scott.geo...@parker.com
Sent: 05 May 2011 15:33
To: veritas-bu@mailman.eng.auburn.edu
Subject: Re: [Veritas-bu] why oh why Did Symantec REALLY say this

We found this out all on our own, without Symantec's blessing.   

They came a little late with their 2008 R2 support, so they let this go on for 
CYA.  We were doing this before we went to 7.0.1. 

When you are caught in the dilemma of getting backups or being supported, well, 
I choose the former. 

  




From: 

WEAVER, Simon \(external\) simon.wea...@astrium.eads.net 


To: 

veritas-bu@mailman.eng.auburn.edu 


Date: 

05/05/2011 10:27 AM 


Subject: 

[Veritas-bu] why oh why Did Symantec REALLY say this 


Sent by: 

veritas-bu-boun...@mailman.eng.auburn.edu

 

  _  




All 
From my History of working with NBU, any upgrades I have done have been in 
this order: 
Master 
Media Servers 
SAN Media 
Clients 

So ... why would Symantec be telling a colleage that its ok to oto 6.5.6 on a 
client and leave Master at 6.5.4 ? 
Client OS is Wink28 R2 SP1 which cant be backed up correctly 6.5.4 but runs 
fine and supported under 6.5.6 and 7.0.1 
S. 


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content to any person, but delete this message and any attachments
from your system. Astrium disclaims any and all liability if this
email transmission was virus corrupted, altered or falsified.
-o-
Astrium Limited, Registered in England and Wales No. 2449259
Registered Office:
Gunnels Wood Road, Stevenage, Hertfordshire, SG1 2AS, England


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Re: [Veritas-bu] why oh why!!!! Did Symantec REALLY say this

2011-05-05 Thread WEAVER, Simon (external)
Concern I have is that can you really rely on it. There may be
enhancements to the product that the Master knows little about.
If you have support with Symantec, and best practice is to follow what I
have been doing 10+ years, should that be the best course of action?
 
Of course, That's not to say running 5.1 on 7.0.1 clients is supported,
because its not and I appreciate that, and would not expect support.
 



From: smpt [mailto:sm...@peppas.gr] 
Sent: 05 May 2011 16:24
To: WEAVER, Simon (external); scott.geo...@parker.com;
veritas-bu@mailman.eng.auburn.edu
Subject: RE: [Veritas-bu] why oh why Did Symantec REALLY say this



Well, it is not supported but is  working.

 

From: veritas-bu-boun...@mailman.eng.auburn.edu
[mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of WEAVER,
Simon (external)
Sent: Thursday, May 05, 2011 6:04 PM
To: scott.geo...@parker.com; veritas-bu@mailman.eng.auburn.edu
Subject: Re: [Veritas-bu] why oh why Did Symantec REALLY say this

 

Sure I read somewhere this was bad practice, but for life of me cant
find it!

 



From: veritas-bu-boun...@mailman.eng.auburn.edu
[mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of
scott.geo...@parker.com
Sent: 05 May 2011 15:33
To: veritas-bu@mailman.eng.auburn.edu
Subject: Re: [Veritas-bu] why oh why Did Symantec REALLY say this

We found this out all on our own, without Symantec's blessing.   

They came a little late with their 2008 R2 support, so they let this go
on for CYA.  We were doing this before we went to 7.0.1. 

When you are caught in the dilemma of getting backups or being
supported, well, I choose the former. 

  



From: 

WEAVER, Simon \(external\) simon.wea...@astrium.eads.net 

To: 

veritas-bu@mailman.eng.auburn.edu 

Date: 

05/05/2011 10:27 AM 

Subject: 

[Veritas-bu] why oh why Did Symantec REALLY say this 

Sent by: 

veritas-bu-boun...@mailman.eng.auburn.edu

 






All 
From my History of working with NBU, any upgrades I have done have been
in this order: 
Master 
Media Servers 
SAN Media 
Clients 

So ... why would Symantec be telling a colleage that its ok to oto
6.5.6 on a client and leave Master at 6.5.4 ? 
Client OS is Wink28 R2 SP1 which cant be backed up correctly 6.5.4 but
runs fine and supported under 6.5.6 and 7.0.1 
S. 

This email (including any attachments) may contain confidential
and/or privileged information or information otherwise protected
from disclosure. If you are not the intended recipient, please
notify the sender immediately, do not copy this message or any
attachments and do not use it for any purpose or disclose its
content to any person, but delete this message and any attachments
from your system. Astrium disclaims any and all liability if this
email transmission was virus corrupted, altered or falsified.
-o-
Astrium Limited, Registered in England and Wales No. 2449259
Registered Office:
Gunnels Wood Road, Stevenage, Hertfordshire, SG1 2AS, England


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Astrium Limited, Registered in England and Wales No. 2449259
Registered Office:
Gunnels Wood Road, Stevenage, Hertfordshire, SG1 2AS, England

 


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and/or privileged information or information otherwise protected
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Registered Office:
Gunnels Wood Road, Stevenage, Hertfordshire, SG1 2AS, England

Re: [Veritas-bu] why oh why!!!! Did Symantec REALLY say this

2011-05-05 Thread WEAVER, Simon (external)
As it stands, I have put it back to 6.5.4 and will upgrade the Master at the 
weekend.
For now, its getting the essential Data we need as is and I am happy with 
this.
 
Thanks for all of the feedback.
S.



From: Valenze, Christopher [mailto:ch...@batechp.com] 
Sent: 05 May 2011 18:43
To: rusty.ma...@sungard.com
Cc: WEAVER, Simon (external); smpt; veritas-bu-boun...@mailman.eng.auburn.edu; 
veritas-bu@mailman.eng.auburn.edu
Subject: Re: [Veritas-bu] why oh why Did Symantec REALLY say this


The problem with NetBackup is that it supports a greater diversity of master 
and media server platforms than almost any competitor.  That makes the testing 
matrix very unwieldy.   From my experiences when I was at Symantec/VERITAS, I 
doubt they will ever change this.  However, as you say, it works for filesystem 
backups to go up or down in rev and it probably always will.

Chris V.


On Thu, May 5, 2011 at 1:00 PM, rusty.ma...@sungard.com wrote:


They told him that because it works. We've done this for years but only 
when necessary and only on file level backups. We do not support using this 
method to backup a database, exchange or even system state because we can't 
rely on a restore due to issues with possible feature enhancements in the 
client that aren't any where else. The file level restores have always worked 
fine, though you are on your own since it's not officially supported. 

If Symantec is listening, I would like for them to support higher 
client rev's on a down rev master. It really is a pain to upgrade many sites to 
support a new feature. Some of their competitors support this. 

Rusty Major, MCSE, BCFP, VCS ▪ Sr. Storage Engineer ▪ SunGard 
Availability Services ▪ 757 N. Eldridge Suite 200, Houston TX 77079 ▪ 
281-584-4693 
Keeping People and Information Connected® ▪ 
http://availability.sungard.com/ http://availability.sungard.com/  
P Think before you print 
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WEAVER, Simon (external) simon.wea...@astrium.eads.net 
Sent by: veritas-bu-boun...@mailman.eng.auburn.edu 

05/05/2011 11:20 AM 

To
smpt sm...@peppas.gr, scott.geo...@parker.com, 
veritas-bu@mailman.eng.auburn.edu  
cc

Subject
Re: [Veritas-bu] why oh why Did Symantec REALLY say this






Concern I have is that can you really rely on it. There may be 
enhancements to the product that the Master knows little about. 
If you have support with Symantec, and best practice is to follow what 
I have been doing 10+ years, should that be the best course of action? 
  
Of course, That's not to say running 5.1 on 7.0.1 clients is supported, 
because its not and I appreciate that, and would not expect support. 
  




From: smpt [mailto:sm...@peppas.gr mailto:sm...@peppas.gr ] 
Sent: 05 May 2011 16:24
To: WEAVER, Simon (external); scott.geo...@parker.com; 
veritas-bu@mailman.eng.auburn.edu
Subject: RE: [Veritas-bu] why oh why Did Symantec REALLY say this

Well, it is not supported but is  working. 
  
From: veritas-bu-boun...@mailman.eng.auburn.edu 
[mailto:veritas-bu-boun...@mailman.eng.auburn.edu 
mailto:veritas-bu-boun...@mailman.eng.auburn.edu ] On Behalf Of WEAVER, Simon 
(external)
Sent: Thursday, May 05, 2011 6:04 PM
To: scott.geo...@parker.com; veritas-bu@mailman.eng.auburn.edu
Subject: Re: [Veritas-bu] why oh why Did Symantec REALLY say this 
  
Sure I read somewhere this was bad practice, but for life of me 
cant find it! 
  




From: veritas-bu-boun...@mailman.eng.auburn.edu 
[mailto:veritas-bu-boun...@mailman.eng.auburn.edu 
mailto:veritas-bu-boun...@mailman.eng.auburn.edu ] On Behalf Of 
scott.geo...@parker.com
Sent: 05 May 2011 15:33
To: veritas-bu@mailman.eng.auburn.edu
Subject: Re: [Veritas-bu] why oh why Did Symantec REALLY say this 
We found this out all on our own, without Symantec's blessing.   

They came a little late with their 2008 R2 support, so they let this go 
on for CYA.  We were doing this before we went to 7.0.1. 

When you are caught in the dilemma of getting backups or being 
supported, well, I choose the former. 

 




From:   WEAVER, Simon \(external\) simon.wea...@astrium.eads.net
To: veritas-bu@mailman.eng.auburn.edu 
Date:   05/05/2011 10:27 AM 
Subject:[Veritas-bu] why oh why Did

Re: [Veritas-bu] why oh why!!!! Did Symantec REALLY say this

2011-05-05 Thread Len Boyle

Good Afternoon,

It would be nice if Symantec could design the client to master interface to be 
more generic, without hurting performance.
Put the smarts for handling client differences in the client and not on the 
master.

Then they should be able to handle not only newer client support needs but also 
older clients.

There is a need many times to support older client backups as the users of the 
client can not move off of the older   client o/s levels.
For example one might have an older application that is not going to be 
rewritten for a new level of the o/s. Or the client might be part of a much 
large piece of  hardware whichwill not be upgraded. For example a million 
dollar mass spec lab device.
Or one might need to do a restore 5 or 7 years down the road. With  
virtualization one could restore the old backup, but netbackup would not 
support the old o/s and/or database, and/or …..

To handle this they might have different levels of support.

For example they could have support in the latest client (level n)  for os 
levels  c and   d
And support for os level b in the n-3 level netbackup client. The level n-3 
client would not support os level c and d.
Any new features in the  level n client would not be ported to the n-3 level of 
the netbackup client.
As the os level b code would not be picking up changes netbackup should not 
have to change.


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Re: [Veritas-bu] why oh why!!!! Did Symantec REALLY say this

2011-05-05 Thread Jim Coby
Re:  Sure I read somewhere this was bad practice, but for life of me cant 
find it!

Probably saw this in the release notes on mixed-server compatibility 
environments. 7.1 release notes page 41. Suspect it id doc’d  in other versions 
of Release notes also. I didn’t check.

■ In a mixed-server environment, the master server must run the highest version
of NetBackup in use in that configuration.
■ A master server can inter-operate with a media server that is running a level
of NetBackup that is one major release lower.
■ A media server cannot have a numerically higher version than the master
server. (Each media server must run equal or lower levels of NetBackup than
the master server with which it is associated.)



Jim Coby
Support  Release Readiness Planner - NetBackup
Supportability  Release Readiness Team - NBU Global Technical Services
Symantec Corporation
www.symantec.comhttp://www.symantec.com/
-
Office: 651.746.7412
Email: james_c...@symantec.commailto:matthew_tie...@symantec.com
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