Re: [Veritas-bu] why oh why!!!! Did Symantec REALLY say this
We found this out all on our own, without Symantec's blessing. They came a little late with their 2008 R2 support, so they let this go on for CYA. We were doing this before we went to 7.0.1. When you are caught in the dilemma of getting backups or being supported, well, I choose the former. From: WEAVER, Simon \(external\) simon.wea...@astrium.eads.net To: veritas-bu@mailman.eng.auburn.edu Date: 05/05/2011 10:27 AM Subject: [Veritas-bu] why oh why Did Symantec REALLY say this Sent by: veritas-bu-boun...@mailman.eng.auburn.edu All From my History of working with NBU, any upgrades I have done have been in this order: Master Media Servers SAN Media Clients So ... why would Symantec be telling a colleage that its ok to oto 6.5.6 on a client and leave Master at 6.5.4 ? Client OS is Wink28 R2 SP1 which cant be backed up correctly 6.5.4 but runs fine and supported under 6.5.6 and 7.0.1 S. This email (including any attachments) may contain confidential and/or privileged information or information otherwise protected from disclosure. If you are not the intended recipient, please notify the sender immediately, do not copy this message or any attachments and do not use it for any purpose or disclose its content to any person, but delete this message and any attachments from your system. Astrium disclaims any and all liability if this email transmission was virus corrupted, altered or falsified. -o- Astrium Limited, Registered in England and Wales No. 2449259 Registered Office: Gunnels Wood Road, Stevenage, Hertfordshire, SG1 2AS, England ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu PLEASE NOTE: The preceding information may be confidential or privileged. It only should be used or disseminated for the purpose of conducting business with Parker. If you are not an intended recipient, please notify the sender by replying to this message and then delete the information from your system. Thank you for your cooperation. ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
Re: [Veritas-bu] why oh why!!!! Did Symantec REALLY say this
Sure I read somewhere this was bad practice, but for life of me cant find it! From: veritas-bu-boun...@mailman.eng.auburn.edu [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of scott.geo...@parker.com Sent: 05 May 2011 15:33 To: veritas-bu@mailman.eng.auburn.edu Subject: Re: [Veritas-bu] why oh why Did Symantec REALLY say this We found this out all on our own, without Symantec's blessing. They came a little late with their 2008 R2 support, so they let this go on for CYA. We were doing this before we went to 7.0.1. When you are caught in the dilemma of getting backups or being supported, well, I choose the former. From: WEAVER, Simon \(external\) simon.wea...@astrium.eads.net To: veritas-bu@mailman.eng.auburn.edu Date: 05/05/2011 10:27 AM Subject:[Veritas-bu] why oh why Did Symantec REALLY say this Sent by:veritas-bu-boun...@mailman.eng.auburn.edu All From my History of working with NBU, any upgrades I have done have been in this order: Master Media Servers SAN Media Clients So ... why would Symantec be telling a colleage that its ok to oto 6.5.6 on a client and leave Master at 6.5.4 ? Client OS is Wink28 R2 SP1 which cant be backed up correctly 6.5.4 but runs fine and supported under 6.5.6 and 7.0.1 S. This email (including any attachments) may contain confidential and/or privileged information or information otherwise protected from disclosure. If you are not the intended recipient, please notify the sender immediately, do not copy this message or any attachments and do not use it for any purpose or disclose its content to any person, but delete this message and any attachments from your system. Astrium disclaims any and all liability if this email transmission was virus corrupted, altered or falsified. -o- Astrium Limited, Registered in England and Wales No. 2449259 Registered Office: Gunnels Wood Road, Stevenage, Hertfordshire, SG1 2AS, England ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu PLEASE NOTE: The preceding information may be confidential or privileged. It only should be used or disseminated for the purpose of conducting business with Parker. If you are not an intended recipient, please notify the sender by replying to this message and then delete the information from your system. Thank you for your cooperation. This email (including any attachments) may contain confidential and/or privileged information or information otherwise protected from disclosure. If you are not the intended recipient, please notify the sender immediately, do not copy this message or any attachments and do not use it for any purpose or disclose its content to any person, but delete this message and any attachments from your system. Astrium disclaims any and all liability if this email transmission was virus corrupted, altered or falsified. -o- Astrium Limited, Registered in England and Wales No. 2449259 Registered Office: Gunnels Wood Road, Stevenage, Hertfordshire, SG1 2AS, England ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
Re: [Veritas-bu] why oh why!!!! Did Symantec REALLY say this
Well, it is not supported but is working. From: veritas-bu-boun...@mailman.eng.auburn.edu [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of WEAVER, Simon (external) Sent: Thursday, May 05, 2011 6:04 PM To: scott.geo...@parker.com; veritas-bu@mailman.eng.auburn.edu Subject: Re: [Veritas-bu] why oh why Did Symantec REALLY say this Sure I read somewhere this was bad practice, but for life of me cant find it! _ From: veritas-bu-boun...@mailman.eng.auburn.edu [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of scott.geo...@parker.com Sent: 05 May 2011 15:33 To: veritas-bu@mailman.eng.auburn.edu Subject: Re: [Veritas-bu] why oh why Did Symantec REALLY say this We found this out all on our own, without Symantec's blessing. They came a little late with their 2008 R2 support, so they let this go on for CYA. We were doing this before we went to 7.0.1. When you are caught in the dilemma of getting backups or being supported, well, I choose the former. From: WEAVER, Simon \(external\) simon.wea...@astrium.eads.net To: veritas-bu@mailman.eng.auburn.edu Date: 05/05/2011 10:27 AM Subject: [Veritas-bu] why oh why Did Symantec REALLY say this Sent by: veritas-bu-boun...@mailman.eng.auburn.edu _ All From my History of working with NBU, any upgrades I have done have been in this order: Master Media Servers SAN Media Clients So ... why would Symantec be telling a colleage that its ok to oto 6.5.6 on a client and leave Master at 6.5.4 ? Client OS is Wink28 R2 SP1 which cant be backed up correctly 6.5.4 but runs fine and supported under 6.5.6 and 7.0.1 S. This email (including any attachments) may contain confidential and/or privileged information or information otherwise protected from disclosure. If you are not the intended recipient, please notify the sender immediately, do not copy this message or any attachments and do not use it for any purpose or disclose its content to any person, but delete this message and any attachments from your system. Astrium disclaims any and all liability if this email transmission was virus corrupted, altered or falsified. -o- Astrium Limited, Registered in England and Wales No. 2449259 Registered Office: Gunnels Wood Road, Stevenage, Hertfordshire, SG1 2AS, England ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu PLEASE NOTE: The preceding information may be confidential or privileged. It only should be used or disseminated for the purpose of conducting business with Parker. If you are not an intended recipient, please notify the sender by replying to this message and then delete the information from your system. Thank you for your cooperation. This email (including any attachments) may contain confidential and/or privileged information or information otherwise protected from disclosure. If you are not the intended recipient, please notify the sender immediately, do not copy this message or any attachments and do not use it for any purpose or disclose its content to any person, but delete this message and any attachments from your system. Astrium disclaims any and all liability if this email transmission was virus corrupted, altered or falsified. -o- Astrium Limited, Registered in England and Wales No. 2449259 Registered Office: Gunnels Wood Road, Stevenage, Hertfordshire, SG1 2AS, England ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
Re: [Veritas-bu] why oh why!!!! Did Symantec REALLY say this
Concern I have is that can you really rely on it. There may be enhancements to the product that the Master knows little about. If you have support with Symantec, and best practice is to follow what I have been doing 10+ years, should that be the best course of action? Of course, That's not to say running 5.1 on 7.0.1 clients is supported, because its not and I appreciate that, and would not expect support. From: smpt [mailto:sm...@peppas.gr] Sent: 05 May 2011 16:24 To: WEAVER, Simon (external); scott.geo...@parker.com; veritas-bu@mailman.eng.auburn.edu Subject: RE: [Veritas-bu] why oh why Did Symantec REALLY say this Well, it is not supported but is working. From: veritas-bu-boun...@mailman.eng.auburn.edu [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of WEAVER, Simon (external) Sent: Thursday, May 05, 2011 6:04 PM To: scott.geo...@parker.com; veritas-bu@mailman.eng.auburn.edu Subject: Re: [Veritas-bu] why oh why Did Symantec REALLY say this Sure I read somewhere this was bad practice, but for life of me cant find it! From: veritas-bu-boun...@mailman.eng.auburn.edu [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of scott.geo...@parker.com Sent: 05 May 2011 15:33 To: veritas-bu@mailman.eng.auburn.edu Subject: Re: [Veritas-bu] why oh why Did Symantec REALLY say this We found this out all on our own, without Symantec's blessing. They came a little late with their 2008 R2 support, so they let this go on for CYA. We were doing this before we went to 7.0.1. When you are caught in the dilemma of getting backups or being supported, well, I choose the former. From: WEAVER, Simon \(external\) simon.wea...@astrium.eads.net To: veritas-bu@mailman.eng.auburn.edu Date: 05/05/2011 10:27 AM Subject: [Veritas-bu] why oh why Did Symantec REALLY say this Sent by: veritas-bu-boun...@mailman.eng.auburn.edu All From my History of working with NBU, any upgrades I have done have been in this order: Master Media Servers SAN Media Clients So ... why would Symantec be telling a colleage that its ok to oto 6.5.6 on a client and leave Master at 6.5.4 ? Client OS is Wink28 R2 SP1 which cant be backed up correctly 6.5.4 but runs fine and supported under 6.5.6 and 7.0.1 S. This email (including any attachments) may contain confidential and/or privileged information or information otherwise protected from disclosure. If you are not the intended recipient, please notify the sender immediately, do not copy this message or any attachments and do not use it for any purpose or disclose its content to any person, but delete this message and any attachments from your system. Astrium disclaims any and all liability if this email transmission was virus corrupted, altered or falsified. -o- Astrium Limited, Registered in England and Wales No. 2449259 Registered Office: Gunnels Wood Road, Stevenage, Hertfordshire, SG1 2AS, England ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu PLEASE NOTE: The preceding information may be confidential or privileged. It only should be used or disseminated for the purpose of conducting business with Parker. If you are not an intended recipient, please notify the sender by replying to this message and then delete the information from your system. Thank you for your cooperation. This email (including any attachments) may contain confidential and/or privileged information or information otherwise protected from disclosure. If you are not the intended recipient, please notify the sender immediately, do not copy this message or any attachments and do not use it for any purpose or disclose its content to any person, but delete this message and any attachments from your system. Astrium disclaims any and all liability if this email transmission was virus corrupted, altered or falsified. -o- Astrium Limited, Registered in England and Wales No. 2449259 Registered Office: Gunnels Wood Road, Stevenage, Hertfordshire, SG1 2AS, England This email (including any attachments) may contain confidential and/or privileged information or information otherwise protected from disclosure. If you are not the intended recipient, please notify the sender immediately, do not copy this message or any attachments and do not use it for any purpose or disclose its content to any person, but delete this message and any attachments from your system. Astrium disclaims any and all liability if this email transmission was virus corrupted, altered or falsified. -o- Astrium Limited, Registered in England and Wales No. 2449259 Registered Office: Gunnels Wood Road, Stevenage, Hertfordshire, SG1 2AS, England
Re: [Veritas-bu] why oh why!!!! Did Symantec REALLY say this
As it stands, I have put it back to 6.5.4 and will upgrade the Master at the weekend. For now, its getting the essential Data we need as is and I am happy with this. Thanks for all of the feedback. S. From: Valenze, Christopher [mailto:ch...@batechp.com] Sent: 05 May 2011 18:43 To: rusty.ma...@sungard.com Cc: WEAVER, Simon (external); smpt; veritas-bu-boun...@mailman.eng.auburn.edu; veritas-bu@mailman.eng.auburn.edu Subject: Re: [Veritas-bu] why oh why Did Symantec REALLY say this The problem with NetBackup is that it supports a greater diversity of master and media server platforms than almost any competitor. That makes the testing matrix very unwieldy. From my experiences when I was at Symantec/VERITAS, I doubt they will ever change this. However, as you say, it works for filesystem backups to go up or down in rev and it probably always will. Chris V. On Thu, May 5, 2011 at 1:00 PM, rusty.ma...@sungard.com wrote: They told him that because it works. We've done this for years but only when necessary and only on file level backups. We do not support using this method to backup a database, exchange or even system state because we can't rely on a restore due to issues with possible feature enhancements in the client that aren't any where else. The file level restores have always worked fine, though you are on your own since it's not officially supported. If Symantec is listening, I would like for them to support higher client rev's on a down rev master. It really is a pain to upgrade many sites to support a new feature. Some of their competitors support this. Rusty Major, MCSE, BCFP, VCS ▪ Sr. Storage Engineer ▪ SunGard Availability Services ▪ 757 N. Eldridge Suite 200, Houston TX 77079 ▪ 281-584-4693 Keeping People and Information Connected® ▪ http://availability.sungard.com/ http://availability.sungard.com/ P Think before you print CONFIDENTIALITY: This e-mail (including any attachments) may contain confidential, proprietary and privileged information, and unauthorized disclosure or use is prohibited. If you received this e-mail in error, please notify the sender and delete this e-mail from your system. WEAVER, Simon (external) simon.wea...@astrium.eads.net Sent by: veritas-bu-boun...@mailman.eng.auburn.edu 05/05/2011 11:20 AM To smpt sm...@peppas.gr, scott.geo...@parker.com, veritas-bu@mailman.eng.auburn.edu cc Subject Re: [Veritas-bu] why oh why Did Symantec REALLY say this Concern I have is that can you really rely on it. There may be enhancements to the product that the Master knows little about. If you have support with Symantec, and best practice is to follow what I have been doing 10+ years, should that be the best course of action? Of course, That's not to say running 5.1 on 7.0.1 clients is supported, because its not and I appreciate that, and would not expect support. From: smpt [mailto:sm...@peppas.gr mailto:sm...@peppas.gr ] Sent: 05 May 2011 16:24 To: WEAVER, Simon (external); scott.geo...@parker.com; veritas-bu@mailman.eng.auburn.edu Subject: RE: [Veritas-bu] why oh why Did Symantec REALLY say this Well, it is not supported but is working. From: veritas-bu-boun...@mailman.eng.auburn.edu [mailto:veritas-bu-boun...@mailman.eng.auburn.edu mailto:veritas-bu-boun...@mailman.eng.auburn.edu ] On Behalf Of WEAVER, Simon (external) Sent: Thursday, May 05, 2011 6:04 PM To: scott.geo...@parker.com; veritas-bu@mailman.eng.auburn.edu Subject: Re: [Veritas-bu] why oh why Did Symantec REALLY say this Sure I read somewhere this was bad practice, but for life of me cant find it! From: veritas-bu-boun...@mailman.eng.auburn.edu [mailto:veritas-bu-boun...@mailman.eng.auburn.edu mailto:veritas-bu-boun...@mailman.eng.auburn.edu ] On Behalf Of scott.geo...@parker.com Sent: 05 May 2011 15:33 To: veritas-bu@mailman.eng.auburn.edu Subject: Re: [Veritas-bu] why oh why Did Symantec REALLY say this We found this out all on our own, without Symantec's blessing. They came a little late with their 2008 R2 support, so they let this go on for CYA. We were doing this before we went to 7.0.1. When you are caught in the dilemma of getting backups or being supported, well, I choose the former. From: WEAVER, Simon \(external\) simon.wea...@astrium.eads.net To: veritas-bu@mailman.eng.auburn.edu Date: 05/05/2011 10:27 AM Subject:[Veritas-bu] why oh why Did
Re: [Veritas-bu] why oh why!!!! Did Symantec REALLY say this
Good Afternoon, It would be nice if Symantec could design the client to master interface to be more generic, without hurting performance. Put the smarts for handling client differences in the client and not on the master. Then they should be able to handle not only newer client support needs but also older clients. There is a need many times to support older client backups as the users of the client can not move off of the older client o/s levels. For example one might have an older application that is not going to be rewritten for a new level of the o/s. Or the client might be part of a much large piece of hardware whichwill not be upgraded. For example a million dollar mass spec lab device. Or one might need to do a restore 5 or 7 years down the road. With virtualization one could restore the old backup, but netbackup would not support the old o/s and/or database, and/or ….. To handle this they might have different levels of support. For example they could have support in the latest client (level n) for os levels c and d And support for os level b in the n-3 level netbackup client. The level n-3 client would not support os level c and d. Any new features in the level n client would not be ported to the n-3 level of the netbackup client. As the os level b code would not be picking up changes netbackup should not have to change. ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
Re: [Veritas-bu] why oh why!!!! Did Symantec REALLY say this
Re: Sure I read somewhere this was bad practice, but for life of me cant find it! Probably saw this in the release notes on mixed-server compatibility environments. 7.1 release notes page 41. Suspect it id doc’d in other versions of Release notes also. I didn’t check. ■ In a mixed-server environment, the master server must run the highest version of NetBackup in use in that configuration. ■ A master server can inter-operate with a media server that is running a level of NetBackup that is one major release lower. ■ A media server cannot have a numerically higher version than the master server. (Each media server must run equal or lower levels of NetBackup than the master server with which it is associated.) Jim Coby Support Release Readiness Planner - NetBackup Supportability Release Readiness Team - NBU Global Technical Services Symantec Corporation www.symantec.comhttp://www.symantec.com/ - Office: 651.746.7412 Email: james_c...@symantec.commailto:matthew_tie...@symantec.com - ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu