Re: unable to install

2009-09-16 Thread Michael Barrish

A follow-up: I solved my particular problem by trashing the Versions
folder in Application Support. Given that I hadn't yet used the
program, this didn't cost me any lost bookmarks, etc. Here's the
thread that gave me the idea to try this:
http://groups.google.com/group/versions/browse_thread/thread/5ec4e7fe4b8705d0/9d762f3eb468e4f9?lnk=gstq=application+support#9d762f3eb468e4f9.

Frankly it sucks that the tech folks never responded to my problem,
which after all prevented me from using the program. Not a great way
to start off.

--~--~-~--~~~---~--~~
You received this message because you are subscribed to the Google Groups 
Versions group.
To post to this group, send email to versions@googlegroups.com
To unsubscribe from this group, send email to 
versions+unsubscr...@googlegroups.com
For more options, visit this group at 
http://groups.google.com/group/versions?hl=en
-~--~~~~--~~--~--~---



Re: unable to install

2009-09-16 Thread Rob Rye
My apologies if I have misunderstood your question, but it seems like  
you are asking a general question about where folders like Application  
Support lie...

Mac OS X provides a standard set of locations for preferences and  
other supporting information for applications. Basically, any  
information that is not static and is needed for the proper operation  
of the application is supposed to go into one of two folders called  
Application Support. Information that is specific to a particular  
user generally goes in:

user name/Library/Application Support/Application Name (actually  
the full path is : /Users/user name/Library/Application Support/ 
Application Name) -

you can get there from your home icon. Click on your 
username/house  
icon, click on Library, click on Application Support, eh voila.

Those that apply to all users typically go into

/Library/Application Support/Application Name

you can get there by clicking on the hard disk icon in your 
sidebar  
and burrowing down through Library/Application Support/Application  
Name

There are some variations on that theme. For instance, all of the  
iWork applications are found under /Application Suport/iWork/ 
Application Name.

User or machine-specific information that helps an application  
function is often in a folder with the application's name in one of  
the two Application Support folders. These folders should be treated  
carefully if you are unfamiliar with how it works, but in extreme  
situations wherein you cannot get the application to function at all,  
it makes sense to drag the application's folder from Application  
Support to the Desktop and restart the application. Don't just throw  
it away, until you know it is corrupted. If the problem resided in the  
Preferences, etc. the problem will be fixed but your information will  
not be in place. You can then try to restore the files that have your  
saved information in them. If the problem was not in the Application  
Support files then you should probably re-install and copy your  
information back from the Desktop to the Application Support folder.

Many applications cannot function at all without properly set  
preferences, etc. Often, when there is a problem wherein an  
application refuses to function properly (or at all) the problem lies  
in a preferences file or in some other Application Support file. Most  
applications automatically regenerate a copy of their Application  
Support folder or any key files inside it with the default values when  
the folder is absent. Thus, moving the folder (or a corrupted  
preferences file) to the Desktop often solves the problem when an  
application simply will not function but leaves you with no saved  
information (e.g. bookmarks). Because this removes your saved  
information, one only resorts to this solution when one either has no  
choice or has a backup of bookmarks etc. as these files tend to  
contain all the user information you have stored on the computer  
related to that application.

Rob
On Sep 16, 2009, at 5:33 AM, Dirk Jan Menkveld wrote:

 Michael,

 I've no such Versions folder, only Versions.app and also no  
 'Application Support' folder, where can i find it?

 Or did i missed something?

 Dirk

 On Wed, Sep 16, 2009 at 2:07 PM, Michael Barrish  
 mbarr...@gmail.com wrote:

 A follow-up: I solved my particular problem by trashing the Versions
 folder in Application Support. Given that I hadn't yet used the
 program, this didn't cost me any lost bookmarks, etc. Here's the
 thread that gave me the idea to try this:
 http://groups.google.com/group/versions/browse_thread/thread/5ec4e7fe4b8705d0/9d762f3eb468e4f9?lnk=gstq=application+support#9d762f3eb468e4f9
  
 .

 Frankly it sucks that the tech folks never responded to my problem,
 which after all prevented me from using the program. Not a great way
 to start off.





 -- 
 Dirk Jan Menkveld

 Company:
 http://www.yunoo.nl/

 Contact Details:
 +31 6 2465 8723

 


--~--~-~--~~~---~--~~
You received this message because you are subscribed to the Google Groups 
Versions group.
To post to this group, send email to versions@googlegroups.com
To unsubscribe from this group, send email to 
versions+unsubscr...@googlegroups.com
For more options, visit this group at 
http://groups.google.com/group/versions?hl=en
-~--~~~~--~~--~--~---



Re: Connection Error trying to register

2009-09-16 Thread Jordan

Any resolution on this?  I'm getting the same message trying to enter
my new license key.  Connection error.  Please try again later.

I should note that I AM using FileVault.



On Sep 8, 9:37 pm, Danayel ninjafo...@gmail.com wrote:
 Hi, it has been almost a week, and no reply.

 I would really like to get this sorted out because I paid for versions
 so I would like to be able to use it. If you can't solve it, can I get
 my money back please?

 On Sep 6, 9:29 am, Danayel ninjafo...@gmail.com wrote:

  I tried downloading a completely new copy. No luck. I removed the
  original license file. No Luck.

  :(

  This is starting to get painful because I can't work properly without
  access to my code.

--~--~-~--~~~---~--~~
You received this message because you are subscribed to the Google Groups 
Versions group.
To post to this group, send email to versions@googlegroups.com
To unsubscribe from this group, send email to 
versions+unsubscr...@googlegroups.com
For more options, visit this group at 
http://groups.google.com/group/versions?hl=en
-~--~~~~--~~--~--~---