Re: Apple could not even help with frustrating airdrop issue

2014-03-29 Thread brian albriton
We were using the same icloud accounts   I just deleted hers. Still don't see 
her phone. On his other hand I don't really deal at all with icloud. Just the 
Apple ID. Too many email addresses don't you know. 

 On Mar 26, 2014, at 11:09 AM, Raul A. Gallegos r...@raulgallegos.com 
 wrote:
 
 Hi, are you two using different iCloud accounts? In case not, I bet that's 
 the issue. If you are using separate ones, then I'm afraid it's a mystery for 
 sure.
 
 --
 Raul A. Gallegos
 Oh dear, 10 year old girls crying because they broke up with their 
 boyfriends. When I was 10, I cried when I missed the morning cartoons. - 
 Sheldon Cooper
 Twitter and Facebook user ID: rau47
 
 On 3/22/2014 3:50 PM, Christine Grassman wrote:
 Apple is currently researching the inexplicable inability of my husband and 
 I to share photos via airdrop.  We are using the same WiFi connection; 
 Bluetooth is on, we tried rebooting; we are both signed into our iCloud 
 accounts.  Whenever we attempt to send a photo, instead of a list of 
 available recipients, there is a message which says turn on airdrop to 
 share but as it is already turned on,, this makes no sense. Sometimes, the 
 airdrop recipient placeholder comes up, and just says image, with no name.  
 Tapping on it does nothing. If anyone has had this issue, or can point me to 
 anything which might resolve it, I would appreciate it. I have been Googling 
 like crazy, but can't find this problem anywhere.
 Christine
 
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Re: Apple could not even help with frustrating airdrop issue

2014-03-26 Thread Raul A. Gallegos
Hi, are you two using different iCloud accounts? In case not, I bet 
that's the issue. If you are using separate ones, then I'm afraid it's a 
mystery for sure.


--
Raul A. Gallegos
Oh dear, 10 year old girls crying because they broke up with their 
boyfriends. When I was 10, I cried when I missed the morning cartoons. - 
Sheldon Cooper

Twitter and Facebook user ID: rau47

On 3/22/2014 3:50 PM, Christine Grassman wrote:

Apple is currently researching the inexplicable inability of my husband and I to share 
photos via airdrop.  We are using the same WiFi connection; Bluetooth is on, we tried 
rebooting; we are both signed into our iCloud accounts.  Whenever we attempt to send a 
photo, instead of a list of available recipients, there is a message which says 
turn on airdrop to share but as it is already turned on,, this makes no 
sense. Sometimes, the airdrop recipient placeholder comes up, and just says image, with 
no name.  Tapping on it does nothing. If anyone has had this issue, or can point me to 
anything which might resolve it, I would appreciate it. I have been Googling like crazy, 
but can't find this problem anywhere.
Christine



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RE: AirDrop Explained was RE: Apple could not even help with frustrating airdrop issue

2014-03-23 Thread Alan Lemly
I noted that the last paragraph in the iLounge article states Keep in mind
also that AirDrop is only available when the receiving device's screen is
on. By any chance, do those whose devices are not showing up as available
in AirDrop have their screen curtains on? Or are the displays turned off?
Just a thought.

 

Alan Lemly

 

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf
Of brian albriton
Sent: Sunday, March 23, 2014 12:08 AM
To: viphone@googlegroups.com
Subject: Re: AirDrop Explained was RE: Apple could not even help with
frustrating airdrop issue

 

my wife and I share the same Apple ID and don't see each other. If I
understv this, the Apple ID has to show up in either the contacts list for
each of us, or it has to be the caicloud address which we don't actually use
for anything. We just have nrmal email addresses. Kind ofahead scrqcher. 


On Mar 22, 2014, at 8:24 PM, Alan Lemly wale...@gmail.com wrote:

The following iLounge article does a pretty good job of explaining AirDrop
and was copied from this page:

 

http://www.ilounge.com/index.php/articles/comments/problems-sending-via-aird
rop-/

 

Q: I can't send stuff out using AirDrop to my girlfriend's iPhone. It never
seems to find her iPhone, even though we both have Wi-Fi, Bluetooth, and
AirDrop on. We're both in each other's address book, but it can't find her
iPhone regardless of whether I set AirDrop on my iPhone to Contacts Only
or Everyone. Any clue as to what's wrong here?

 

- Ben

 

A: The first thing to check is to set both your iPhone and your girlfriend's
iPhone to Everyone and see if AirDrop works in this mode; also be sure to
give it a few seconds as other devices don't always appear immediately.

 

The Contacts Only setting in AirDrop applies only on the receiving iPhone.
In fact this is the case with the AirDrop setting in Control Center in
general-you don't need to have AirDrop enabled at all in order to send to
another device; the setting is simply there to determine whether AirDrop is
on for receiving from other devices.

 

For AirDrop to work properly with the Contacts Only setting, both devices
must be signed into iCloud and the receiving device must have your iCloud
email address listed somewhere in their Contacts. In your case, this means
that at least one of the email addresses associated with your iCloud account
must be somewhere in your girlfriend's address book. Ideally, this should be
the primary address-the one that you use for your Apple ID-although other
addresses should work as long as they've been associated with your Apple ID.

 

You can see which addresses have been associated with your Apple ID by going
to http://appleid.apple.com in a web browser from your computer and logging
in with your Apple ID. Also make sure that any additional addresses are
showing as verified.

 

Essentially, the way that AirDrop works is that your device (the sending
device) broadcasts out an AirDrop request that contains all of the email
addresses associated with the iCloud account you're using. Receiving devices
that are in Contacts Only mode will only respond to requests that match
email addresses that are stored in that device's contacts database. The
receiving device doesn't respond if nothing matches, in which case you'll
never see it in the list of available AirDrop destinations.

 

From an AirDrop connectivity point of view it doesn't matter if the
recipient's address is in the sender's contacts. The sender's contacts
database only determines what information shows up in the AirDrop devices
listing; the recipient's contact info will be shown if it's available, if
not the name of the remote device is shown.

 

Keep in mind also that AirDrop is only available when the receiving device's
screen is on, and will also be automatically disabled when a device is in
Do Not Disturb mode; since the AirDrop alert will be suppressed in this
mode, there's little point in trying to send something to the other user.

 

Read more at
http://www.ilounge.com/index.php/articles/comments/problems-sending-via-aird
rop-/#9O58rXWohSMTPlLP.99

 

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf
Of Alex Hall
Sent: Saturday, March 22, 2014 8:39 PM
To: viphone@googlegroups.com
Subject: Re: Apple could not even help with frustrating airdrop issue

 

First, one forum suggests disconnecting from wifi. So, forget your home
wifi network, on both phones, and try Airdrop. If it works, you can probably
get back on wifi. I've successfully Airdropped with another phone and we
were both on the same network at the time, but perhaps this will, I don't
know, jumpstart something?

 

Next, and this may be further than you are willing to push the issue, but
try a network settings reset. This will wipe out all saved wifi passwords
and bluetooth pairings on your device. Do that on both phones and try
Airdrop. As above, if it starts working, put your

Re: Apple could not even help with frustrating airdrop issue

2014-03-23 Thread Christine Grassman
Alex, thanks so much. Disconnecting from WiFi did indeed work. Made our 
day! 
Christine


On Saturday, March 22, 2014 9:38:56 PM UTC-4, Alex Hall wrote:

 First, one forum suggests disconnecting from wifi. So, forget your home 
 wifi network, on both phones, and try Airdrop. If it works, you can 
 probably get back on wifi. I've successfully Airdropped with another phone 
 and we were both on the same network at the time, but perhaps this will, I 
 don't know, jumpstart something?

 Next, and this may be further than you are willing to push the issue, but 
 try a network settings reset. This will wipe out all saved wifi passwords 
 and bluetooth pairings on your device. Do that on both phones and try 
 Airdrop. As above, if it starts working, put your wifi and other network 
 settings back and see if it keeps working, which it should.
 On Mar 22, 2014, at 9:32 PM, Christine Grassman 
 cgrass...@gmail.comjavascript: 
 wrote:

 Neither of us has do not disturb enabled.  Sending via message or email 
 works, but given the many pictures we wish to send, this is inconvenient . 
 . . and frankly, since we have the feature, we want to use it, and we are 
 baffled as to why it will not work . . . and so were the two Apple techies 
 I talked with earlier. 

 Christine


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 Have a great day,
 Alex Hall
 meh...@icloud.com javascript:





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Re: Apple could not even help with frustrating airdrop issue

2014-03-23 Thread Alex Hall
Really? How odd! But at least it worked. Once it started working, were you able 
to re-connect to wifi and have it continue to operate? If not, I'd still 
suggest a network settings reset. Again, though, that will erase all saved 
networks and bluetooth pairings, so it is a last resort of sorts.
On Mar 23, 2014, at 1:37 PM, Christine Grassman cgrassman1...@gmail.com wrote:

 Alex, thanks so much. Disconnecting from WiFi did indeed work. Made our day! 
 Christine
 
 
 On Saturday, March 22, 2014 9:38:56 PM UTC-4, Alex Hall wrote:
 First, one forum suggests disconnecting from wifi. So, forget your home 
 wifi network, on both phones, and try Airdrop. If it works, you can probably 
 get back on wifi. I've successfully Airdropped with another phone and we were 
 both on the same network at the time, but perhaps this will, I don't know, 
 jumpstart something?
 
 Next, and this may be further than you are willing to push the issue, but try 
 a network settings reset. This will wipe out all saved wifi passwords and 
 bluetooth pairings on your device. Do that on both phones and try Airdrop. As 
 above, if it starts working, put your wifi and other network settings back 
 and see if it keeps working, which it should.
 On Mar 22, 2014, at 9:32 PM, Christine Grassman cgrass...@gmail.com wrote:
 
 Neither of us has do not disturb enabled.  Sending via message or email 
 works, but given the many pictures we wish to send, this is inconvenient . . 
 . and frankly, since we have the feature, we want to use it, and we are 
 baffled as to why it will not work . . . and so were the two Apple techies I 
 talked with earlier. 
 
 Christine
 
 
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 --
 Have a great day,
 Alex Hall
 meh...@icloud.com
 
 
 
 
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mehg...@icloud.com




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Re: AirDrop Explained was RE: Apple could not even help with frustrating airdrop issue

2014-03-23 Thread brian albriton
I notice there is a button that always says off and double tapping it does not 
set it to on. This is one apple bell that won't whistle  for me. All the best. 

 On Mar 22, 2014, at 8:24 PM, Alan Lemly wale...@gmail.com wrote:
 
 The following iLounge article does a pretty good job of explaining AirDrop 
 and was copied from this page:
  
 http://www.ilounge.com/index.php/articles/comments/problems-sending-via-airdrop-/
  
 Q: I can’t send stuff out using AirDrop to my girlfriend’s iPhone. It never 
 seems to find her iPhone, even though we both have Wi-Fi, Bluetooth, and 
 AirDrop on. We’re both in each other’s address book, but it can’t find her 
 iPhone regardless of whether I set AirDrop on my iPhone to “Contacts Only” or 
 “Everyone.” Any clue as to what’s wrong here?
  
 - Ben
  
 A: The first thing to check is to set both your iPhone and your girlfriend’s 
 iPhone to “Everyone” and see if AirDrop works in this mode; also be sure to 
 give it a few seconds as other devices don’t always appear immediately.
  
 The “Contacts Only” setting in AirDrop applies only on the receiving iPhone. 
 In fact this is the case with the AirDrop setting in Control Center in 
 general—you don’t need to have AirDrop enabled at all in order to send to 
 another device; the setting is simply there to determine whether AirDrop is 
 on for receiving from other devices.
  
 For AirDrop to work properly with the “Contacts Only” setting, both devices 
 must be signed into iCloud and the receiving device must have your iCloud 
 email address listed somewhere in their Contacts. In your case, this means 
 that at least one of the email addresses associated with your iCloud account 
 must be somewhere in your girlfriend’s address book. Ideally, this should be 
 the primary address—the one that you use for your Apple ID—although other 
 addresses should work as long as they’ve been associated with your Apple ID.
  
 You can see which addresses have been associated with your Apple ID by going 
 to http://appleid.apple.com in a web browser from your computer and logging 
 in with your Apple ID. Also make sure that any additional addresses are 
 showing as verified.
  
 Essentially, the way that AirDrop works is that your device (the sending 
 device) broadcasts out an AirDrop request that contains all of the email 
 addresses associated with the iCloud account you’re using. Receiving devices 
 that are in “Contacts Only” mode will only respond to requests that match 
 email addresses that are stored in that device’s contacts database. The 
 receiving device doesn’t respond if nothing matches, in which case you’ll 
 never see it in the list of available AirDrop destinations.
  
 From an AirDrop connectivity point of view it doesn’t matter if the 
 recipient’s address is in the sender’s contacts. The sender’s contacts 
 database only determines what information shows up in the AirDrop devices 
 listing; the recipient’s contact info will be shown if it’s available, if not 
 the name of the remote device is shown.
  
 Keep in mind also that AirDrop is only available when the receiving device’s 
 screen is on, and will also be automatically disabled when a device is in “Do 
 Not Disturb” mode; since the AirDrop alert will be suppressed in this mode, 
 there’s little point in trying to send something to the other user.
  
 Read more at 
 http://www.ilounge.com/index.php/articles/comments/problems-sending-via-airdrop-/#9O58rXWohSMTPlLP.99
  
 -Original Message-
 From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
 Alex Hall
 Sent: Saturday, March 22, 2014 8:39 PM
 To: viphone@googlegroups.com
 Subject: Re: Apple could not even help with frustrating airdrop issue
  
 First, one forum suggests disconnecting from wifi. So, forget your home 
 wifi network, on both phones, and try Airdrop. If it works, you can probably 
 get back on wifi. I've successfully Airdropped with another phone and we were 
 both on the same network at the time, but perhaps this will, I don't know, 
 jumpstart something?
  
 Next, and this may be further than you are willing to push the issue, but try 
 a network settings reset. This will wipe out all saved wifi passwords and 
 bluetooth pairings on your device. Do that on both phones and try Airdrop. As 
 above, if it starts working, put your wifi and other network settings back 
 and see if it keeps working, which it should.
 On Mar 22, 2014, at 9:32 PM, Christine Grassman cgrassman1...@gmail.com 
 wrote:
 
 
 Neither of us has do not disturb enabled.  Sending via message or email 
 works, but given the many pictures we wish to send, this is inconvenient . . 
 . and frankly, since we have the feature, we want to use it, and we are 
 baffled as to why it will not work . . . and so were the two Apple techies I 
 talked with earlier. 
  
 Christine
  
  
 -- 
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 All new members to the this list are moderated

Apple could not even help with frustrating airdrop issue

2014-03-22 Thread Christine Grassman
Apple is currently researching the inexplicable inability of my husband and I 
to share photos via airdrop.  We are using the same WiFi connection; Bluetooth 
is on, we tried rebooting; we are both signed into our iCloud accounts.  
Whenever we attempt to send a photo, instead of a list of available recipients, 
there is a message which says turn on airdrop to share but as it is already 
turned on,, this makes no sense. Sometimes, the airdrop recipient placeholder 
comes up, and just says image, with no name.  Tapping on it does nothing. If 
anyone has had this issue, or can point me to anything which might resolve it, 
I would appreciate it. I have been Googling like crazy, but can't find this 
problem anywhere. 
Christine

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Re: Apple could not even help with frustrating airdrop issue

2014-03-22 Thread Haya Simkin guide dog Pammy
Besides photos, what else can you airdrop supposing it works?

Haya Simkin  guide dog Pammy
Sent from my iPhone

 On Mar 22, 2014, at 22:50, Christine Grassman cgrassman1...@gmail.com wrote:
 
 Apple is currently researching the inexplicable inability of my husband and I 
 to share photos via airdrop.  We are using the same WiFi connection; 
 Bluetooth is on, we tried rebooting; we are both signed into our iCloud 
 accounts.  Whenever we attempt to send a photo, instead of a list of 
 available recipients, there is a message which says turn on airdrop to 
 share but as it is already turned on,, this makes no sense. Sometimes, the 
 airdrop recipient placeholder comes up, and just says image, with no name.  
 Tapping on it does nothing. If anyone has had this issue, or can point me to 
 anything which might resolve it, I would appreciate it. I have been Googling 
 like crazy, but can't find this problem anywhere. 
 Christine
 
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Re: Apple could not even help with frustrating airdrop issue

2014-03-22 Thread Alex Hall
Christine, this is going to sound stupid, but is Do Not Disturb enabled on 
either device? Also, have you tried a hard reset? Not holding the power button 
and shutting off, but holding home and power together until the phone starts to 
boot back up (ten to twelve seconds)?

Airdrop works with URLs in Safari, images, and a few other places. The real 
power of the feature is in its system-wide access. Any app developer whose app 
uses sharing can add this, so that you can Airdrop content between your copy of 
the app and someone else's. For example, a recipes app might enable Airdrop so 
you can share a recipe, or a search app might let you share the page you are 
viewing. Apple has added Airdrop to some apps, but mostly it is up to 
developers to hop on the band wagon.
On Mar 22, 2014, at 5:14 PM, Haya Simkin  guide dog Pammy 
hayasim...@gmail.com wrote:

 Besides photos, what else can you airdrop supposing it works?
 
 Haya Simkin  guide dog Pammy
 Sent from my iPhone
 
 On Mar 22, 2014, at 22:50, Christine Grassman cgrassman1...@gmail.com 
 wrote:
 
 Apple is currently researching the inexplicable inability of my husband and 
 I to share photos via airdrop.  We are using the same WiFi connection; 
 Bluetooth is on, we tried rebooting; we are both signed into our iCloud 
 accounts.  Whenever we attempt to send a photo, instead of a list of 
 available recipients, there is a message which says turn on airdrop to 
 share but as it is already turned on,, this makes no sense. Sometimes, the 
 airdrop recipient placeholder comes up, and just says image, with no name.  
 Tapping on it does nothing. If anyone has had this issue, or can point me to 
 anything which might resolve it, I would appreciate it. I have been Googling 
 like crazy, but can't find this problem anywhere. 
 Christine
 
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Re: Apple could not even help with frustrating airdrop issue

2014-03-22 Thread Christopher J Chaltain

I found this

With AirDrop, you can share photos, videos, websites, locations, and 
more with other nearby iOS 7 devices.


I used Google to find the web site http://support.apple.com/kb/ht5887 
which has this and more information on Air Drop.


On 3/22/2014 4:14 PM, Haya Simkin  guide dog Pammy wrote:

Besides photos, what else can you airdrop supposing it works?

Haya Simkin  guide dog Pammy
Sent from my iPhone


On Mar 22, 2014, at 22:50, Christine Grassman cgrassman1...@gmail.com wrote:

Apple is currently researching the inexplicable inability of my husband and I to share 
photos via airdrop.  We are using the same WiFi connection; Bluetooth is on, we tried 
rebooting; we are both signed into our iCloud accounts.  Whenever we attempt to send a 
photo, instead of a list of available recipients, there is a message which says 
turn on airdrop to share but as it is already turned on,, this makes no 
sense. Sometimes, the airdrop recipient placeholder comes up, and just says image, with 
no name.  Tapping on it does nothing. If anyone has had this issue, or can point me to 
anything which might resolve it, I would appreciate it. I have been Googling like crazy, 
but can't find this problem anywhere.
Christine

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Re: Apple could not even help with frustrating airdrop issue

2014-03-22 Thread Alex Stone
I have exactly the same issue trying to airdrop between an iPhone 5c and 
an iPhone 5, it works the other way, but not from the 5 to the 5c.

Cheers
Alex
On 22/03/2014 21:25, Alex Hall wrote:
Christine, this is going to sound stupid, but is Do Not Disturb 
enabled on either device? Also, have you tried a hard reset? Not 
holding the power button and shutting off, but holding home and power 
together until the phone starts to boot back up (ten to twelve seconds)?


Airdrop works with URLs in Safari, images, and a few other places. The 
real power of the feature is in its system-wide access. Any app 
developer whose app uses sharing can add this, so that you can Airdrop 
content between your copy of the app and someone else's. For example, 
a recipes app might enable Airdrop so you can share a recipe, or a 
search app might let you share the page you are viewing. Apple has 
added Airdrop to some apps, but mostly it is up to developers to hop 
on the band wagon.
On Mar 22, 2014, at 5:14 PM, Haya Simkin  guide dog Pammy 
hayasim...@gmail.com mailto:hayasim...@gmail.com wrote:



Besides photos, what else can you airdrop supposing it works?

Haya Simkin  guide dog Pammy
Sent from my iPhone

On Mar 22, 2014, at 22:50, Christine Grassman 
cgrassman1...@gmail.com mailto:cgrassman1...@gmail.com wrote:


Apple is currently researching the inexplicable inability of my 
husband and I to share photos via airdrop.  We are using the same 
WiFi connection; Bluetooth is on, we tried rebooting; we are both 
signed into our iCloud accounts.  Whenever we attempt to send a 
photo, instead of a list of available recipients, there is a message 
which says turn on airdrop to share but as it is already turned 
on,, this makes no sense. Sometimes, the airdrop recipient 
placeholder comes up, and just says image, with no name.  Tapping on 
it does nothing. If anyone has had this issue, or can point me to 
anything which might resolve it, I would appreciate it. I have been 
Googling like crazy, but can't find this problem anywhere.

Christine

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Re: Apple could not even help with frustrating airdrop issue

2014-03-22 Thread Alex Hall
Does the 5C have Do Not Disturb enabled by chance?
On Mar 22, 2014, at 7:12 PM, Alex Stone alex.st...@gmail.com wrote:

 I have exactly the same issue trying to airdrop between an iPhone 5c and an 
 iPhone 5, it works the other way, but not from the 5 to the 5c.
 Cheers
 Alex
 On 22/03/2014 21:25, Alex Hall wrote:
 Christine, this is going to sound stupid, but is Do Not Disturb enabled on 
 either device? Also, have you tried a hard reset? Not holding the power 
 button and shutting off, but holding home and power together until the phone 
 starts to boot back up (ten to twelve seconds)?
 
 Airdrop works with URLs in Safari, images, and a few other places. The real 
 power of the feature is in its system-wide access. Any app developer whose 
 app uses sharing can add this, so that you can Airdrop content between your 
 copy of the app and someone else's. For example, a recipes app might enable 
 Airdrop so you can share a recipe, or a search app might let you share the 
 page you are viewing. Apple has added Airdrop to some apps, but mostly it is 
 up to developers to hop on the band wagon.
 On Mar 22, 2014, at 5:14 PM, Haya Simkin  guide dog Pammy 
 hayasim...@gmail.com wrote:
 
 Besides photos, what else can you airdrop supposing it works?
 
 Haya Simkin  guide dog Pammy
 Sent from my iPhone
 
 On Mar 22, 2014, at 22:50, Christine Grassman cgrassman1...@gmail.com 
 wrote:
 
 Apple is currently researching the inexplicable inability of my husband 
 and I to share photos via airdrop.  We are using the same WiFi connection; 
 Bluetooth is on, we tried rebooting; we are both signed into our iCloud 
 accounts.  Whenever we attempt to send a photo, instead of a list of 
 available recipients, there is a message which says turn on airdrop to 
 share but as it is already turned on,, this makes no sense. Sometimes, 
 the airdrop recipient placeholder comes up, and just says image, with no 
 name.  Tapping on it does nothing. If anyone has had this issue, or can 
 point me to anything which might resolve it, I would appreciate it. I have 
 been Googling like crazy, but can't find this problem anywhere. 
 Christine
 
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Re: Apple could not even help with frustrating airdrop issue

2014-03-22 Thread Christine Grassman
Neither of us has do not disturb enabled.  Sending via message or email 
works, but given the many pictures we wish to send, this is inconvenient . 
. . and frankly, since we have the feature, we want to use it, and we are 
baffled as to why it will not work . . . and so were the two Apple techies 
I talked with earlier. 

Christine

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Re: Apple could not even help with frustrating airdrop issue

2014-03-22 Thread Alex Hall
First, one forum suggests disconnecting from wifi. So, forget your home wifi 
network, on both phones, and try Airdrop. If it works, you can probably get 
back on wifi. I've successfully Airdropped with another phone and we were both 
on the same network at the time, but perhaps this will, I don't know, jumpstart 
something?

Next, and this may be further than you are willing to push the issue, but try a 
network settings reset. This will wipe out all saved wifi passwords and 
bluetooth pairings on your device. Do that on both phones and try Airdrop. As 
above, if it starts working, put your wifi and other network settings back and 
see if it keeps working, which it should.
On Mar 22, 2014, at 9:32 PM, Christine Grassman cgrassman1...@gmail.com wrote:

 Neither of us has do not disturb enabled.  Sending via message or email 
 works, but given the many pictures we wish to send, this is inconvenient . . 
 . and frankly, since we have the feature, we want to use it, and we are 
 baffled as to why it will not work . . . and so were the two Apple techies I 
 talked with earlier. 
 
 Christine
 
 
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Re: Apple could not even help with frustrating airdrop issue

2014-03-22 Thread Ben Mustill-Rose
Hi,

I understand that this might not be overly helpful, but in my
experience, weird communication issues between Apple devices are
almost always caused by your WIFI router. If you have a nearby friend,
I would suggest going round to their house to try sending things over
their network.

Cheers,
Ben.

On 3/23/14, Alex Hall mehg...@icloud.com wrote:
 First, one forum suggests disconnecting from wifi. So, forget your home
 wifi network, on both phones, and try Airdrop. If it works, you can probably
 get back on wifi. I've successfully Airdropped with another phone and we
 were both on the same network at the time, but perhaps this will, I don't
 know, jumpstart something?

 Next, and this may be further than you are willing to push the issue, but
 try a network settings reset. This will wipe out all saved wifi passwords
 and bluetooth pairings on your device. Do that on both phones and try
 Airdrop. As above, if it starts working, put your wifi and other network
 settings back and see if it keeps working, which it should.
 On Mar 22, 2014, at 9:32 PM, Christine Grassman cgrassman1...@gmail.com
 wrote:

 Neither of us has do not disturb enabled.  Sending via message or email
 works, but given the many pictures we wish to send, this is inconvenient .
 . . and frankly, since we have the feature, we want to use it, and we are
 baffled as to why it will not work . . . and so were the two Apple techies
 I talked with earlier.

 Christine


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RE: Apple could not even help with frustrating airdrop issue

2014-03-22 Thread Kramlinger, Keith G., M.D.
By any chance, do you share the same AppleID? I don’t know if that would 
matter, but it’s a thought.

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Christine Grassman
Sent: Saturday, March 22, 2014 8:33 PM
To: viphone@googlegroups.com
Subject: Re: Apple could not even help with frustrating airdrop issue

Neither of us has do not disturb enabled.  Sending via message or email works, 
but given the many pictures we wish to send, this is inconvenient . . . and 
frankly, since we have the feature, we want to use it, and we are baffled as to 
why it will not work . . . and so were the two Apple techies I talked with 
earlier.

Christine

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AirDrop Explained was RE: Apple could not even help with frustrating airdrop issue

2014-03-22 Thread Alan Lemly
The following iLounge article does a pretty good job of explaining AirDrop
and was copied from this page:

 

http://www.ilounge.com/index.php/articles/comments/problems-sending-via-aird
rop-/

 

Q: I can't send stuff out using AirDrop to my girlfriend's iPhone. It never
seems to find her iPhone, even though we both have Wi-Fi, Bluetooth, and
AirDrop on. We're both in each other's address book, but it can't find her
iPhone regardless of whether I set AirDrop on my iPhone to Contacts Only
or Everyone. Any clue as to what's wrong here?

 

- Ben

 

A: The first thing to check is to set both your iPhone and your girlfriend's
iPhone to Everyone and see if AirDrop works in this mode; also be sure to
give it a few seconds as other devices don't always appear immediately.

 

The Contacts Only setting in AirDrop applies only on the receiving iPhone.
In fact this is the case with the AirDrop setting in Control Center in
general-you don't need to have AirDrop enabled at all in order to send to
another device; the setting is simply there to determine whether AirDrop is
on for receiving from other devices.

 

For AirDrop to work properly with the Contacts Only setting, both devices
must be signed into iCloud and the receiving device must have your iCloud
email address listed somewhere in their Contacts. In your case, this means
that at least one of the email addresses associated with your iCloud account
must be somewhere in your girlfriend's address book. Ideally, this should be
the primary address-the one that you use for your Apple ID-although other
addresses should work as long as they've been associated with your Apple ID.

 

You can see which addresses have been associated with your Apple ID by going
to http://appleid.apple.com in a web browser from your computer and logging
in with your Apple ID. Also make sure that any additional addresses are
showing as verified.

 

Essentially, the way that AirDrop works is that your device (the sending
device) broadcasts out an AirDrop request that contains all of the email
addresses associated with the iCloud account you're using. Receiving devices
that are in Contacts Only mode will only respond to requests that match
email addresses that are stored in that device's contacts database. The
receiving device doesn't respond if nothing matches, in which case you'll
never see it in the list of available AirDrop destinations.

 

From an AirDrop connectivity point of view it doesn't matter if the
recipient's address is in the sender's contacts. The sender's contacts
database only determines what information shows up in the AirDrop devices
listing; the recipient's contact info will be shown if it's available, if
not the name of the remote device is shown.

 

Keep in mind also that AirDrop is only available when the receiving device's
screen is on, and will also be automatically disabled when a device is in
Do Not Disturb mode; since the AirDrop alert will be suppressed in this
mode, there's little point in trying to send something to the other user.

 

Read more at
http://www.ilounge.com/index.php/articles/comments/problems-sending-via-aird
rop-/#9O58rXWohSMTPlLP.99

 

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf
Of Alex Hall
Sent: Saturday, March 22, 2014 8:39 PM
To: viphone@googlegroups.com
Subject: Re: Apple could not even help with frustrating airdrop issue

 

First, one forum suggests disconnecting from wifi. So, forget your home
wifi network, on both phones, and try Airdrop. If it works, you can probably
get back on wifi. I've successfully Airdropped with another phone and we
were both on the same network at the time, but perhaps this will, I don't
know, jumpstart something?

 

Next, and this may be further than you are willing to push the issue, but
try a network settings reset. This will wipe out all saved wifi passwords
and bluetooth pairings on your device. Do that on both phones and try
Airdrop. As above, if it starts working, put your wifi and other network
settings back and see if it keeps working, which it should.

On Mar 22, 2014, at 9:32 PM, Christine Grassman cgrassman1...@gmail.com
wrote:





Neither of us has do not disturb enabled.  Sending via message or email
works, but given the many pictures we wish to send, this is inconvenient . .
. and frankly, since we have the feature, we want to use it, and we are
baffled as to why it will not work . . . and so were the two Apple techies I
talked with earlier. 

 

Christine

 

 

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You received

Re: AirDrop Explained was RE: Apple could not even help with frustrating airdrop issue

2014-03-22 Thread brian albriton
my wife and I share the same Apple ID and don't see each other. If I understv 
this, the Apple ID has to show up in either the contacts list for each of us, 
or it has to be the caicloud address which we don't actually use for anything. 
We just have nrmal email addresses. Kind ofahead scrqcher. 

 On Mar 22, 2014, at 8:24 PM, Alan Lemly wale...@gmail.com wrote:
 
 The following iLounge article does a pretty good job of explaining AirDrop 
 and was copied from this page:
  
 http://www.ilounge.com/index.php/articles/comments/problems-sending-via-airdrop-/
  
 Q: I can’t send stuff out using AirDrop to my girlfriend’s iPhone. It never 
 seems to find her iPhone, even though we both have Wi-Fi, Bluetooth, and 
 AirDrop on. We’re both in each other’s address book, but it can’t find her 
 iPhone regardless of whether I set AirDrop on my iPhone to “Contacts Only” or 
 “Everyone.” Any clue as to what’s wrong here?
  
 - Ben
  
 A: The first thing to check is to set both your iPhone and your girlfriend’s 
 iPhone to “Everyone” and see if AirDrop works in this mode; also be sure to 
 give it a few seconds as other devices don’t always appear immediately.
  
 The “Contacts Only” setting in AirDrop applies only on the receiving iPhone. 
 In fact this is the case with the AirDrop setting in Control Center in 
 general—you don’t need to have AirDrop enabled at all in order to send to 
 another device; the setting is simply there to determine whether AirDrop is 
 on for receiving from other devices.
  
 For AirDrop to work properly with the “Contacts Only” setting, both devices 
 must be signed into iCloud and the receiving device must have your iCloud 
 email address listed somewhere in their Contacts. In your case, this means 
 that at least one of the email addresses associated with your iCloud account 
 must be somewhere in your girlfriend’s address book. Ideally, this should be 
 the primary address—the one that you use for your Apple ID—although other 
 addresses should work as long as they’ve been associated with your Apple ID.
  
 You can see which addresses have been associated with your Apple ID by going 
 to http://appleid.apple.com in a web browser from your computer and logging 
 in with your Apple ID. Also make sure that any additional addresses are 
 showing as verified.
  
 Essentially, the way that AirDrop works is that your device (the sending 
 device) broadcasts out an AirDrop request that contains all of the email 
 addresses associated with the iCloud account you’re using. Receiving devices 
 that are in “Contacts Only” mode will only respond to requests that match 
 email addresses that are stored in that device’s contacts database. The 
 receiving device doesn’t respond if nothing matches, in which case you’ll 
 never see it in the list of available AirDrop destinations.
  
 From an AirDrop connectivity point of view it doesn’t matter if the 
 recipient’s address is in the sender’s contacts. The sender’s contacts 
 database only determines what information shows up in the AirDrop devices 
 listing; the recipient’s contact info will be shown if it’s available, if not 
 the name of the remote device is shown.
  
 Keep in mind also that AirDrop is only available when the receiving device’s 
 screen is on, and will also be automatically disabled when a device is in “Do 
 Not Disturb” mode; since the AirDrop alert will be suppressed in this mode, 
 there’s little point in trying to send something to the other user.
  
 Read more at 
 http://www.ilounge.com/index.php/articles/comments/problems-sending-via-airdrop-/#9O58rXWohSMTPlLP.99
  
 -Original Message-
 From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
 Alex Hall
 Sent: Saturday, March 22, 2014 8:39 PM
 To: viphone@googlegroups.com
 Subject: Re: Apple could not even help with frustrating airdrop issue
  
 First, one forum suggests disconnecting from wifi. So, forget your home 
 wifi network, on both phones, and try Airdrop. If it works, you can probably 
 get back on wifi. I've successfully Airdropped with another phone and we were 
 both on the same network at the time, but perhaps this will, I don't know, 
 jumpstart something?
  
 Next, and this may be further than you are willing to push the issue, but try 
 a network settings reset. This will wipe out all saved wifi passwords and 
 bluetooth pairings on your device. Do that on both phones and try Airdrop. As 
 above, if it starts working, put your wifi and other network settings back 
 and see if it keeps working, which it should.
 On Mar 22, 2014, at 9:32 PM, Christine Grassman cgrassman1...@gmail.com 
 wrote:
 
 
 Neither of us has do not disturb enabled.  Sending via message or email 
 works, but given the many pictures we wish to send, this is inconvenient . . 
 . and frankly, since we have the feature, we want to use it, and we are 
 baffled as to why it will not work . . . and so were the two Apple techies I 
 talked with earlier. 
  
 Christine