Re: Question about updating my iPhone using the Mac

2021-01-30 Thread Brad Snyder
Glad to hear you got it figured out.
It is a learning experience.

- Brad -


On Jan 30, 2021, at 17:20, Rena  wrote:

Brad,
 
The Sidebar was not enabled, and for some reason the computer and the phone 
didn’t seem to recognize each other. I realized about that when I called Apple. 
I had to unplug and plug the phone twice.
I always updated the phone using Windows, but I wanted to learn how to use the 
Mac to update the phone.
Thanks a lot for trying to help me. I still have to learn a lot about the 
iPhone and the Mac.
 
Rena
From: viphone@googlegroups.com <mailto:viphone@googlegroups.com> 
mailto:viphone@googlegroups.com>> On Behalf Of Brad 
Snyder
Sent: Saturday, January 30, 2021 5:29 PM
To: viphone@googlegroups.com <mailto:viphone@googlegroups.com>
Subject: Re: Question about updating my iPhone using the Mac
 
It says you are in a Collection, because you are using Icon view.  That 
shouldn’t matter.
 
My guess is:
1.  You do not have the Sidebar enabled, or
2.  You are not running macOS Catalina or Big Sur, or
3.  You do not have your iPhone properly connected to your Mac.
 
Again, I encourage you to go back and read my first email on this topic, and 
very carefully read every word.  I am confident you are not following the 
instructions as written.
 
- Brad -

 
On Jan 30, 2021, at 13:16, Rena mailto:onyxfran...@gmail.com>> wrote:
 
I read it several times, and I try to do what you say, but I don’t find it. 
When I do command shift H, it says that I’m in a collection. There I find 
desktop, dropbox and public folder.
 
From: viphone@googlegroups.com <mailto:viphone@googlegroups.com> 
mailto:viphone@googlegroups.com>> On Behalf Of Brad 
Snyder
Sent: Saturday, January 30, 2021 1:58 PM
To: viphone@googlegroups.com <mailto:viphone@googlegroups.com>
Subject: Re: Question about updating my iPhone using the Mac
 
Rena,
 
Go back and carefully read my email from earlier today. Pay close attention to 
every step. It's all in there. You're just missing some thing.
 
- Brad -

On Jan 30, 2021, at 12:47, Rena mailto:onyxfran...@gmail.com>> wrote:


Hello,
 
I connected the iPhone 6S to the mac, and I open finder, but I don’t know what 
to do next. 
 
I don’t see the iPhone.
Please, explain in detail.
 
Rena
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RE: Question about updating my iPhone using the Mac

2021-01-30 Thread Rena
Brad,

 

The Sidebar was not enabled, and for some reason the computer and the phone 
didn’t seem to recognize each other. I realized about that when I called Apple. 
I had to unplug and plug the phone twice.

I always updated the phone using Windows, but I wanted to learn how to use the 
Mac to update the phone.

Thanks a lot for trying to help me. I still have to learn a lot about the 
iPhone and the Mac.

 

Rena

From: viphone@googlegroups.com  On Behalf Of Brad 
Snyder
Sent: Saturday, January 30, 2021 5:29 PM
To: viphone@googlegroups.com
Subject: Re: Question about updating my iPhone using the Mac

 

It says you are in a Collection, because you are using Icon view.  That 
shouldn’t matter.

 

My guess is:

1.  You do not have the Sidebar enabled, or

2.  You are not running macOS Catalina or Big Sur, or

3.  You do not have your iPhone properly connected to your Mac.

 

Again, I encourage you to go back and read my first email on this topic, and 
very carefully read every word.  I am confident you are not following the 
instructions as written.

 

- Brad -

 

On Jan 30, 2021, at 13:16, Rena mailto:onyxfran...@gmail.com> > wrote:

 

I read it several times, and I try to do what you say, but I don’t find it. 
When I do command shift H, it says that I’m in a collection. There I find 
desktop, dropbox and public folder.

 

From: viphone@googlegroups.com <mailto:viphone@googlegroups.com>  
mailto:viphone@googlegroups.com> > On Behalf Of Brad 
Snyder
Sent: Saturday, January 30, 2021 1:58 PM
To: viphone@googlegroups.com <mailto:viphone@googlegroups.com> 
Subject: Re: Question about updating my iPhone using the Mac

 

Rena,

 

Go back and carefully read my email from earlier today. Pay close attention to 
every step. It's all in there. You're just missing some thing.

 

- Brad -


On Jan 30, 2021, at 12:47, Rena mailto:onyxfran...@gmail.com> > wrote:



Hello,

 

I connected the iPhone 6S to the mac, and I open finder, but I don’t know what 
to do next. 

 

I don’t see the iPhone.

Please, explain in detail.

 

Rena

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Re: Question about updating my iPhone using the Mac

2021-01-30 Thread Brad Snyder
It says you are in a Collection, because you are using Icon view.  That 
shouldn’t matter.

My guess is:
1.  You do not have the Sidebar enabled, or
2.  You are not running macOS Catalina or Big Sur, or
3.  You do not have your iPhone properly connected to your Mac.

Again, I encourage you to go back and read my first email on this topic, and 
very carefully read every word.  I am confident you are not following the 
instructions as written.

- Brad -


On Jan 30, 2021, at 13:16, Rena  wrote:

I read it several times, and I try to do what you say, but I don’t find it. 
When I do command shift H, it says that I’m in a collection. There I find 
desktop, dropbox and public folder.
 
From: viphone@googlegroups.com <mailto:viphone@googlegroups.com> 
mailto:viphone@googlegroups.com>> On Behalf Of Brad 
Snyder
Sent: Saturday, January 30, 2021 1:58 PM
To: viphone@googlegroups.com <mailto:viphone@googlegroups.com>
Subject: Re: Question about updating my iPhone using the Mac
 
Rena,
 
Go back and carefully read my email from earlier today. Pay close attention to 
every step. It's all in there. You're just missing some thing.
 
- Brad -

On Jan 30, 2021, at 12:47, Rena mailto:onyxfran...@gmail.com>> wrote:


Hello,
 
I connected the iPhone 6S to the mac, and I open finder, but I don’t know what 
to do next. 
 
I don’t see the iPhone.
Please, explain in detail.
 
Rena
-- 
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feel that a member's post is inappropriate, please contact the owners or 
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mk...@ucla.edu <mailto:mk...@ucla.edu>. Your list owner is Cara Quinn - you can 
reach Cara at caraqu...@caraquinn.com <mailto:caraqu...@caraquinn.com>
 
The archives for this list can be searched at:
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RE: Question about updating my iPhone using the Mac

2021-01-30 Thread Rena
I read it several times, and I try to do what you say, but I don’t find it. 
When I do command shift H, it says that I’m in a collection. There I find 
desktop, dropbox and public folder.

 

From: viphone@googlegroups.com  On Behalf Of Brad 
Snyder
Sent: Saturday, January 30, 2021 1:58 PM
To: viphone@googlegroups.com
Subject: Re: Question about updating my iPhone using the Mac

 

Rena,

 

Go back and carefully read my email from earlier today. Pay close attention to 
every step. It's all in there. You're just missing some thing.

 

- Brad -


On Jan 30, 2021, at 12:47, Rena mailto:onyxfran...@gmail.com> > wrote:



Hello,

 

I connected the iPhone 6S to the mac, and I open finder, but I don’t know what 
to do next. 

 

I don’t see the iPhone.

Please, explain in detail.

 

Rena

-- 
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feel that a member's post is inappropriate, please contact the owners or 
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mk...@ucla.edu <mailto:mk...@ucla.edu> . Your list owner is Cara Quinn - you 
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Re: Question about updating my iPhone using the Mac

2021-01-30 Thread Brad Snyder
Rena,

Go back and carefully read my email from earlier today. Pay close attention to 
every step. It's all in there. You're just missing some thing.

- Brad -

On Jan 30, 2021, at 12:47, Rena  wrote:


Hello,
 
I connected the iPhone 6S to the mac, and I open finder, but I don’t know what 
to do next.
 
I don’t see the iPhone.
Please, explain in detail.
 
Rena
-- 
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mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at 
caraqu...@caraquinn.com
 
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Question about updating my iPhone using the Mac

2021-01-30 Thread Rena
Hello,

 

I connected the iPhone 6S to the mac, and I open finder, but I don't know
what to do next. 

 

I don't see the iPhone.

Please, explain in detail.

 

Rena

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feel that a member's post is inappropriate, please contact the owners or 
moderators directly rather than posting on the list itself.

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mk...@ucla.edu.  Your list owner is Cara Quinn - you can reach Cara at 
caraqu...@caraquinn.com

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