Fw: Trouble with 9.3 activating iPhone

2016-03-25 Thread Flor Lynch 

I'm forwarding this post again, since so many seem to have missed it.

-Original Message- 
From: Flor Lynch

Sent: Friday, March 25, 2016 12:53 AM
To: viphone@googlegroups.com
Subject: Re: Trouble with 9.3 activating iPhone

[Here is a retweet by AppleVis. Go to the link indicated by it, and read the
article.]
AppleVis RT @iMore Headlines : Apple pausing iOS 9.3 updates for older
devices, working on activation fix http://bit.ly/1RCf04B
https://t.co/6JnVuxX9gg 12:25:56 AM from Tween

-Original Message- 

From: Vicki Ratcliffe

Sent: Thursday, March 24, 2016 9:46 PM
To: viphone@googlegroups.com
Subject: Trouble with 9.3 activating iPhone

Last night I installed 9.3 on the phone which is the 5 and not the 5S.
The update went through but when activating the phone, after entering the
apple ID and password, I received the message: try again. Your iPhone could
not be activated because the activation server is temporarily unavailable.
Try connecting your phone to iTunes to activate it or wait for a couple
minutes.  If this problem persists contact Apple for support.

I called Apple this morning and the person thought that the password
might need to be reset and I changed it and tried to activate the phone via
iTunes.  I then called later and was told to sign in to iCloud, click on the
device and remove it from the account and to then activate the phone.

I then tried this and was asked for my carrier which I selected and the
phone will still not activate.

This morning I went to the web and read that some older devices such as
older iPads and phones are having issues to be activated with 9.3   Apple
confirmed this so now I don’t have a phone to use.

I’ve never had a problem to activate this phone at all and when calling
Apple a few minutes ago heard that there is an extended wait time for
support.

can any of you give advice and any suggestion would be appreciated.  If
you even wish to contact me off the list, the email is
vicki.ratcli...@gmail.com


Thanks in advance for your help.

Vicki

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Re: Trouble with 9.3 activating iPhone

2016-03-24 Thread Flor Lynch 
[Here is a retweet by AppleVis. Go to the link indicated by it, and read the 
article.]
AppleVis RT @iMore Headlines : Apple pausing iOS 9.3 updates for older 
devices, working on activation fix http://bit.ly/1RCf04B 
https://t.co/6JnVuxX9gg 12:25:56 AM from Tween


-Original Message- 
From: Vicki Ratcliffe

Sent: Thursday, March 24, 2016 9:46 PM
To: viphone@googlegroups.com
Subject: Trouble with 9.3 activating iPhone

Last night I installed 9.3 on the phone which is the 5 and not the 5S. 
The update went through but when activating the phone, after entering the 
apple ID and password, I received the message: try again. Your iPhone could 
not be activated because the activation server is temporarily unavailable. 
Try connecting your phone to iTunes to activate it or wait for a couple 
minutes.  If this problem persists contact Apple for support.


I called Apple this morning and the person thought that the password 
might need to be reset and I changed it and tried to activate the phone via 
iTunes.  I then called later and was told to sign in to iCloud, click on the 
device and remove it from the account and to then activate the phone.


I then tried this and was asked for my carrier which I selected and the 
phone will still not activate.


This morning I went to the web and read that some older devices such as 
older iPads and phones are having issues to be activated with 9.3   Apple 
confirmed this so now I don’t have a phone to use.


I’ve never had a problem to activate this phone at all and when calling 
Apple a few minutes ago heard that there is an extended wait time for 
support.


can any of you give advice and any suggestion would be appreciated.  If 
you even wish to contact me off the list, the email is 
vicki.ratcli...@gmail.com



Thanks in advance for your help.

Vicki

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you can reach Cara at caraqu...@caraquinn.com


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RE: Trouble with 9.3 activating iPhone

2016-03-24 Thread Cher Bosch 
Same thing happened here with a 5c. The dialog said I could do it through 
iTunes, so I unplugged/replugged the phone to get iTunes to focus on the phone. 
Immediately a dialog came up on the PC requesting ID and password. I put it in 
and all is well.

Cher


-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Vicki Ratcliffe
Sent: Thursday, March 24, 2016 5:46 PM
To: viphone@googlegroups.com
Subject: Trouble with 9.3 activating iPhone

 Last night I installed 9.3 on the phone which is the 5 and not the 5S.  
The update went through but when activating the phone, after entering the apple 
ID and password, I received the message: try again. Your iPhone could not be 
activated because the activation server is temporarily unavailable.  Try 
connecting your phone to iTunes to activate it or wait for a couple minutes.  
If this problem persists contact Apple for support.

 I called Apple this morning and the person thought that the password might 
need to be reset and I changed it and tried to activate the phone via iTunes.  
I then called later and was told to sign in to iCloud, click on the device and 
remove it from the account and to then activate the phone.  

 I then tried this and was asked for my carrier which I selected and the 
phone will still not activate.

 This morning I went to the web and read that some older devices such as 
older iPads and phones are having issues to be activated with 9.3   Apple 
confirmed this so now I don’t have a phone to use.

 I’ve never had a problem to activate this phone at all and when calling 
Apple a few minutes ago heard that there is an extended wait time for support.

 can any of you give advice and any suggestion would be appreciated.  If 
you even wish to contact me off the list, the email is vicki.ratcli...@gmail.com


 Thanks in advance for your help.

Vicki

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can reach Cara at caraqu...@caraquinn.com

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Re: Trouble with 9.3 activating iPhone

2016-03-24 Thread Wayne Merritt 
This may not help much, but if you have an Apple Store in your area
then you might want to make a trip there and get someone to look at
it. I know not everyone lives close to one but it can be a great
resource in times like this.

Wayne

On 3/24/16, Vicki Ratcliffe  wrote:
>  Last night I installed 9.3 on the phone which is the 5 and not the 5S.
> The update went through but when activating the phone, after entering the
> apple ID and password, I received the message: try again. Your iPhone could
> not be activated because the activation server is temporarily unavailable.
> Try connecting your phone to iTunes to activate it or wait for a couple
> minutes.  If this problem persists contact Apple for support.
>
>  I called Apple this morning and the person thought that the password
> might need to be reset and I changed it and tried to activate the phone via
> iTunes.  I then called later and was told to sign in to iCloud, click on the
> device and remove it from the account and to then activate the phone.
>
>  I then tried this and was asked for my carrier which I selected and the
> phone will still not activate.
>
>  This morning I went to the web and read that some older devices such as
> older iPads and phones are having issues to be activated with 9.3   Apple
> confirmed this so now I don’t have a phone to use.
>
>  I’ve never had a problem to activate this phone at all and when calling
> Apple a few minutes ago heard that there is an extended wait time for
> support.
>
>  can any of you give advice and any suggestion would be appreciated.  If
> you even wish to contact me off the list, the email is
> vicki.ratcli...@gmail.com
>
>
>  Thanks in advance for your help.
>
> Vicki
>
> --
> The following information is important for all members of the V iPhone
> list.
>
> If you have any questions or concerns about the running of this list, or if
> you feel that a member's post is inappropriate, please contact the owners or
> moderators directly rather than posting on the list itself.
>
> Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn -
> you can reach Cara at caraqu...@caraquinn.com
>
> The archives for this list can be searched at:
> http://www.mail-archive.com/viphone@googlegroups.com/
> ---
> You received this message because you are subscribed to the Google Groups
> "VIPhone" group.
> To unsubscribe from this group and stop receiving emails from it, send an
> email to viphone+unsubscr...@googlegroups.com.
> To post to this group, send email to viphone@googlegroups.com.
> Visit this group at https://groups.google.com/group/viphone.
> For more options, visit https://groups.google.com/d/optout.
>


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Trouble with 9.3 activating iPhone

2016-03-24 Thread Vicki Ratcliffe 
 Last night I installed 9.3 on the phone which is the 5 and not the 5S.  
The update went through but when activating the phone, after entering the apple 
ID and password, I received the message: try again. Your iPhone could not be 
activated because the activation server is temporarily unavailable.  Try 
connecting your phone to iTunes to activate it or wait for a couple minutes.  
If this problem persists contact Apple for support.

 I called Apple this morning and the person thought that the password might 
need to be reset and I changed it and tried to activate the phone via iTunes.  
I then called later and was told to sign in to iCloud, click on the device and 
remove it from the account and to then activate the phone.  

 I then tried this and was asked for my carrier which I selected and the 
phone will still not activate.

 This morning I went to the web and read that some older devices such as 
older iPads and phones are having issues to be activated with 9.3   Apple 
confirmed this so now I don’t have a phone to use.

 I’ve never had a problem to activate this phone at all and when calling 
Apple a few minutes ago heard that there is an extended wait time for support.

 can any of you give advice and any suggestion would be appreciated.  If 
you even wish to contact me off the list, the email is vicki.ratcli...@gmail.com


 Thanks in advance for your help.

Vicki

-- 
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If you have any questions or concerns about the running of this list, or if you 
feel that a member's post is inappropriate, please contact the owners or 
moderators directly rather than posting on the list itself.

Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - you 
can reach Cara at caraqu...@caraquinn.com

The archives for this list can be searched at:
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