Hi David, I've seen this very same issue. And while I don't have
a solution, I have guesses, from one of which always worked.
Would you be interested?
Sent from a BrailleNote
----- Original Message -----
From: David Goldfield <david.goldfi...@outlook.com
To: "viphone@googlegroups.com" <viphone@googlegroups.com
Date sent: Sat, 1 Oct 2016 02:44:41 +0000
Subject: [blind-philly-comp] Problem With Enhanced Siri Voices No
LongerAvailable to VoiceOver After Restoring an iPhone 6S
David Goldfield,
Assistive Technology Specialist
Feel free to visit my Web site
WWW.DavidGoldfield.Info
The following is a note which I sent to Apple Accessibility
concerning a
problem where I am unable to use enhanced Siri voices with
VoiceOver on
iOS 10. If any of you have a fix for this problem, I'd be
grateful for a
solution.
Hello.
I am writing concerning a problem which I am unable to solve.
This issue
concerns an iPhone 6S, 64 GB model. The same problem has
affected a
family member who owns an iPhone 6, 128 GB.
Here are the details of my device and the problem I am
experiencing.
I am visually impaired and use VoiceOver for access. I use the
U.S. Siri
enhanced male voice. My iPhone 6S initially came preinstalled
with iOS
9. Its speed and overall performance were extremely satisfactory
using
VoiceOver. When iOS 10 was publicly released, I downloaded and
installed
it onto my 6S. I noticed that some apps took a longer time to
load. I
also noticed a slightly longer than usual delay when performing
the
two-finger scrub gesture to move back to the previous screen.
While I
wouldn't say that the delays were unacceptable, I admit to being
disappointed at the difference in performance on a phone which is
still
a very recent model. I decided to perform a complete reset and
erase,
followed by a restore from a recent iTunes backup, hoping that
doing so
might increase my phone's performance.
After performing the restore from iTunes, I noticed that there
was no
difference in my phone's performance. However, I was unable to
switch to
the enhanced Siri voices with VoiceOver as these voices were no
longer
listed as available choices. While it was possible to set
VoiceOver to
any of the Siri voices, these were just the lower-quality voices.
The
enhanced voices no longer appeared as possible choices. Please
understand that these enhanced Siri voices were available to me
when I
initially upgraded from iOS 9 to iOS 10. They disappeared when I
performed a reset and restore on my phone.
This is very troubling to me as these are my favorite voices and
I very
much prefer them over the other voices from Nuance and I would
very much
like them back. As I indicated, another family member who also
uses
VoiceOver is experiencing the same problem with his iPhone 6. If
there
is a way to return these voices to my phone, I would appreciate
learning
how this is done. If this is a bug due to resetting or restoring
the
device, I would greatly appreciate it if Apple could investigate
the
cause of the problem.
Many thanks.
--
David Goldfield,
Assistive Technology Specialist
Feel free to visit my Web site
WWW.DavidGoldfield.Info
You are invited to visit the moderator's Web site at
WWW.DavidGoldfield.Info for additional resources and information
about
assistive technology training services.
To unsubscribe from this list, please email
blind-philly-comp-requ...@freelists.org with the word unsubscribe
in the
subject line.
To subscribe from another email address, send email to
blind-philly-comp-requ...@freelists.org with the word subscribe
in the
subject line.
To contact the list administrator, please email
blind-philly-comp-moderat...@freelists.org
--
The following information is important for all members of the V
iPhone list.
If you have any questions or concerns about the running of this
list, or if you feel that a member's post is inappropriate,
please contact the owners or moderators directly rather than
posting on the list itself.
Your V iPhone list moderator is Mark Taylor and your owner is
Cara Quinn - you can reach Cara at caraqu...@caraquinn.com
The archives for this list can be searched at:
http://www.mail-archive.com/viphone@googlegroups.com/
---
You received this message because you are subscribed to the
Google Groups "VIPhone" group.
To unsubscribe from this group and stop receiving emails from it,
send an email to viphone+unsubscr...@googlegroups.com.
To post to this group, send email to viphone@googlegroups.com.
Visit this group at https://groups.google.com/group/viphone.
For more options, visit https://groups.google.com/d/optout.
--
The following information is important for all members of the V iPhone list.
If you have any questions or concerns about the running of this list, or if you
feel that a member's post is inappropriate, please contact the owners or
moderators directly rather than posting on the list itself.
Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - you
can reach Cara at caraqu...@caraquinn.com
The archives for this list can be searched at:
http://www.mail-archive.com/viphone@googlegroups.com/
---
You received this message because you are subscribed to the Google Groups "VIPhone" group.
To unsubscribe from this group and stop receiving emails from it, send an email
to viphone+unsubscr...@googlegroups.com.
To post to this group, send email to viphone@googlegroups.com.
Visit this group at https://groups.google.com/group/viphone.
For more options, visit https://groups.google.com/d/optout.
