Hello Mary,
I am delighted that you received a refund.
Do you think you could share the link you used to begin the refund process,
with us?
Mark
-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of
Mary Otten
Sent: Sunday, June 28, 2015 5:02 PM
To: viphone@googlegroups.com
Subject: successful end to my iBook refund saga
I am happy to report that my saga of the unreadable iBook ended
happily. After wasting way too much time with the terms and conditions, I did
what I should have done in the first place. I googled my question of how to get
a refund for an iBook. I got a link to an Apple support page where somebody had
asked and received an answer to a similar question. The answer included the
link to the page where you sign in with your Apple id, then fill out a simple
form, and presto! Within a few hours of submitting the report, I got a nice
email from an iTunes store rep stating that my account would be refunded. Now
I’ll buy the Kindle version, since their free sample read perfectly in the
Kindle app. Go figure.
Mary Otten
motte...@gmail.com
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