RE: VNC Beta V4.0b4 with ZoneAlarm Pro V4.5.530.000 on Win2K Pro Desktop

[James Weatherall]

Andy,

We've had a couple of other reports of problems when users upgrade to
ZoneAlarm Pro 4 and try to use VNC Viewer 4 and have been talking to
ZoneLabs about it.

Can you clarify which machine (viewer or server) ZoneAlarm Pro is
running on and "protecting"?  Can you confirm that you are describing an
actual inability to connect viewer to server, rather than a more subtle
degradation in functionality?

Cheers,

Wez @ RealVNC Ltd.

> I installed the beta version on top of an older VNC V3.3.3 (which I
> eventually removed) and immediately had problems getting it to work. I
> narrowed the problem to Zone Alarm Pro, since when I shutdown 
> ZAP, VNC works
> and when I start it back up VNC stops working.
> I've confirmed the PC's on my home network are properly 
> configured in ZAP
> and I even tried individually configuring them in ZAP, but 
> this does not fix
> the problem. The only thing I can get from ZAP is a message 
> when I first
> start VNC, saying that ZAP blocked the attempt, but I does 
> not say why and
> it also does not recognize the protocol. I posted a similar 
> question to the
> ZoneAlarm site and am awaiting a reply.
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Re: VNC Beta V4.0b4 with ZoneAlarm Pro V4.5.530.000 on Win2K Pro Desktop

[Jerry Westrick]

Hello Andy...

Can't help you with the problem, but..
Have you seen the Ultravnc version?  
It's more windows orientated, which 
is probably what you are looking for

Jerry




On Tue, 2003-12-02 at 01:50, Andy wrote:
> Hi, I'm new to this list but I've been a happy user of VNC for a couple of
> years, never had a problem. I recently was looking for a more reliable (less
> timeouts, etc...) version of VNC and found the RealVNC site and a beta
> download of their latest program, V4.0b4.
> 
> I installed the beta version on top of an older VNC V3.3.3 (which I
> eventually removed) and immediately had problems getting it to work. I
> narrowed the problem to Zone Alarm Pro, since when I shutdown ZAP, VNC works
> and when I start it back up VNC stops working.
> I've confirmed the PC's on my home network are properly configured in ZAP
> and I even tried individually configuring them in ZAP, but this does not fix
> the problem. The only thing I can get from ZAP is a message when I first
> start VNC, saying that ZAP blocked the attempt, but I does not say why and
> it also does not recognize the protocol. I posted a similar question to the
> ZoneAlarm site and am awaiting a reply.
> 
> Is anyone experiencing a similar issue? I'm open to any and all suggestions.
> 
> Thanks,
> 
> Andy
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