Re: [VoiceOps] Vonage Business

[Carlos Alvarez]

Hah, well some switch just for price, in which case they're usually bad
customers.  We're not super cheap, so people come to us primarily for
service reasons.


On Thu, May 11, 2017 at 7:59 PM, Peter Fabian 
wrote:

> Former customers are generally the best references, otherwise they
> wouldn't be "former"
>
> On Thu, May 11, 2017, 5:31 PM Carlos Alvarez  wrote:
>
>> Hahaha, not surprising for them.  In the past year, two of my customers
>> have sent me call recording of their sales people calling to get their
>> business, but with awful call quality.  Sad but hilarious.  They recently
>> merged with Telesphere, a local company who I took a lot of customers
>> from.  The Vonage/Telesphere former customers are the BEST references
>> because they can tell people how much something sucked and how we fixed it.
>>
>>
>>
>> On Thu, May 11, 2017 at 1:41 PM,  wrote:
>>
>>> Afraid not. I'm inquiring for a mutual customer.
>>>
>>> Spent a while talking to their tech support team. My calls to them got
>>> dropped several times. Had tons of echo from one CSR. No-one there seems to
>>> be able to tell me anything much.
>>>
>>> Michael Graves
>>> mgra...@mstvp.com
>>> http://www.mgraves.org
>>> o(713) 861-4005
>>> c(713) 201-1262
>>> sip:mgra...@mjg.onsip.com
>>> skype mjgraves
>>>
>>>
>>> - Original Message -
>>> Subject: Re: [VoiceOps] Vonage Business
>>> From: "Mark R Lindsey" 
>>> Date: 5/11/17 2:33 pm
>>> To: mgra...@mstvp.com
>>>
>>> They have a lot of internal platforms; do you know which one you're on?
>>>
>>> > On May 11, 2017, at 3:31 PM, mgra...@mstvp.com wrote:
>>> >
>>> > Hi All,
>>> >
>>> > Does anyone here know if Vonage Business customers are allowed to dial
>>> by SIP URI from a company issued phone?
>>> >
>>> > Thanks,
>>> >
>>> > Michael Graves
>>> > mgra...@mstvp.com
>>> > http://www.mgraves.org
>>> > o(713) 861-4005
>>> > c(713) 201-1262
>>> > sip:mgra...@mjg.onsip.com
>>> > skype mjgraves
>>> > ___
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>>> > VoiceOps@voiceops.org
>>> > https://puck.nether.net/mailman/listinfo/voiceops
>>>
>>>
>>> ___
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>>>
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Re: [VoiceOps] Vonage Business

[Peter Fabian]

Former customers are generally the best references, otherwise they wouldn't
be "former"

On Thu, May 11, 2017, 5:31 PM Carlos Alvarez  wrote:

> Hahaha, not surprising for them.  In the past year, two of my customers
> have sent me call recording of their sales people calling to get their
> business, but with awful call quality.  Sad but hilarious.  They recently
> merged with Telesphere, a local company who I took a lot of customers
> from.  The Vonage/Telesphere former customers are the BEST references
> because they can tell people how much something sucked and how we fixed it.
>
>
>
> On Thu, May 11, 2017 at 1:41 PM,  wrote:
>
>> Afraid not. I'm inquiring for a mutual customer.
>>
>> Spent a while talking to their tech support team. My calls to them got
>> dropped several times. Had tons of echo from one CSR. No-one there seems to
>> be able to tell me anything much.
>>
>> Michael Graves
>> mgra...@mstvp.com
>> http://www.mgraves.org
>> o(713) 861-4005
>> c(713) 201-1262
>> sip:mgra...@mjg.onsip.com
>> skype mjgraves
>>
>>
>> - Original Message -
>> Subject: Re: [VoiceOps] Vonage Business
>> From: "Mark R Lindsey" 
>> Date: 5/11/17 2:33 pm
>> To: mgra...@mstvp.com
>>
>> They have a lot of internal platforms; do you know which one you're on?
>>
>> > On May 11, 2017, at 3:31 PM, mgra...@mstvp.com wrote:
>> >
>> > Hi All,
>> >
>> > Does anyone here know if Vonage Business customers are allowed to dial
>> by SIP URI from a company issued phone?
>> >
>> > Thanks,
>> >
>> > Michael Graves
>> > mgra...@mstvp.com
>> > http://www.mgraves.org
>> > o(713) 861-4005
>> > c(713) 201-1262
>> > sip:mgra...@mjg.onsip.com
>> > skype mjgraves
>> > ___
>> > VoiceOps mailing list
>> > VoiceOps@voiceops.org
>> > https://puck.nether.net/mailman/listinfo/voiceops
>>
>>
>> ___
>> VoiceOps mailing list
>> VoiceOps@voiceops.org
>> https://puck.nether.net/mailman/listinfo/voiceops
>>
>>
> ___
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Re: [VoiceOps] Vonage Business

[Carlos Alvarez]

Hahaha, not surprising for them.  In the past year, two of my customers
have sent me call recording of their sales people calling to get their
business, but with awful call quality.  Sad but hilarious.  They recently
merged with Telesphere, a local company who I took a lot of customers
from.  The Vonage/Telesphere former customers are the BEST references
because they can tell people how much something sucked and how we fixed it.



On Thu, May 11, 2017 at 1:41 PM,  wrote:

> Afraid not. I'm inquiring for a mutual customer.
>
> Spent a while talking to their tech support team. My calls to them got
> dropped several times. Had tons of echo from one CSR. No-one there seems to
> be able to tell me anything much.
>
> Michael Graves
> mgra...@mstvp.com
> http://www.mgraves.org
> o(713) 861-4005
> c(713) 201-1262
> sip:mgra...@mjg.onsip.com
> skype mjgraves
>
>
> - Original Message -
> Subject: Re: [VoiceOps] Vonage Business
> From: "Mark R Lindsey" 
> Date: 5/11/17 2:33 pm
> To: mgra...@mstvp.com
>
> They have a lot of internal platforms; do you know which one you're on?
>
> > On May 11, 2017, at 3:31 PM, mgra...@mstvp.com wrote:
> >
> > Hi All,
> >
> > Does anyone here know if Vonage Business customers are allowed to dial
> by SIP URI from a company issued phone?
> >
> > Thanks,
> >
> > Michael Graves
> > mgra...@mstvp.com
> > http://www.mgraves.org
> > o(713) 861-4005
> > c(713) 201-1262
> > sip:mgra...@mjg.onsip.com
> > skype mjgraves
> > ___
> > VoiceOps mailing list
> > VoiceOps@voiceops.org
> > https://puck.nether.net/mailman/listinfo/voiceops
>
>
> ___
> VoiceOps mailing list
> VoiceOps@voiceops.org
> https://puck.nether.net/mailman/listinfo/voiceops
>
>
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Re: [VoiceOps] Vonage Business

[mgraves]

Peter,
 
Thanks for that. It's great info.
 
Unfortunately, I cannot reach the customer's end-point using that approach. I 
must infer that, in this case at least, they are not on the Broadsoft platform. 
Or it is in some way defeated.

 Michael Graves
 mgra...@mstvp.com
http://www.mgraves.org
o(713) 861-4005
 c(713) 201-1262
 sip:mgra...@mjg.onsip.com
 skype mjgraves

 
- Original Message - Subject: Re: [VoiceOps] Vonage Business
From: "Peter Rad." 
Date: 5/11/17 4:08 pm
To: mgra...@mstvp.com

 so BSFT has the capability to do it:  BroadWorks calls it “URL Dialing”: 
calling from your hosted PBX VoIP phone or SIP Trunking device to a random SIP 
URI.
 And VB is on BSFT.
 Vonage consumer:
 When I was a vonage user people could dial me by calling: sip:{Vonage_Phone 
Number 10 digits}@sip.vonage.net. This is a SIP URI but it would be much more 
clean if they had created SRV records for vonage.com.
 
 On 5/11/2017 4:41 PM, mgra...@mstvp.com wrote:
Vonage Business customers are allowed to dial by SIP URI
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[VoiceOps] Vonage Business

[mgraves]

Hi All,
 
Does anyone here know if Vonage Business customers are allowed to dial by SIP 
URI from a company issued phone? 
 
Thanks,

 Michael Graves
 mgra...@mstvp.com
http://www.mgraves.org
o(713) 861-4005
 c(713) 201-1262
 sip:mgra...@mjg.onsip.com
 skype mjgraves
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Re: [VoiceOps] FCC Numbering Authorization Application?

[Jay Patel]

We do offer  TDM-SIP Gateway interconnection to ILEC in few markets/states,
Feel free to contact me offline.

-Jay

On Wed, May 10, 2017 at 8:16 AM, Matthew Crocker 
wrote:

>
>
> Does anyone have a list of companies that provide the TDM-SIP gateway
> interconnection?   Verizon-MA only does TDM interconnection, I have a Taqua
> T7000 handling that but would prefer moving everything to SIP.
>
>
>
> -Matt
>
>
>
> --
>
> Matthew Crocker
>
> Crocker Communications, Inc.
>
> President
>
>
>
> *From: *VoiceOps  on behalf of Nicholas
> Sten 
> *Date: *Sunday, May 7, 2017 at 12:32 PM
> *To: *Ryan Finnesey 
> *Cc: *"voiceops@voiceops.org" 
> *Subject: *Re: [VoiceOps] FCC Numbering Authorization Application?
>
>
>
> My bad.  Does this help?
>
>
>
> For further information regarding the Commission’s electronic filing
> process, please contact ECFS Help at ecfsh...@fcc.gov or 202-418-0193
> <(202)%20418-0193>; for further information regarding other aspects of
> the Commission’s Numbering Authorization Application process, please
> contact Margoux Brown, Competition Policy Division, Wireline Competition
> Bureau, at margoux.br...@fcc.gov or (202) 418- 1584 <(202)%20418-1584>.
>
>
>
> https://www.nationalnanpa.com/tools/trainGuides/getting-
> started-for-interconnected-voip-providers.pdf
>
>
>
>
>
> On Sun, May 7, 2017 at 10:43 AM, Ryan Finnesey  wrote:
>
> I did find that page via Google but I don’t see the Application or an
> instructions on how to file the application.  I just see notices of other
> companies that have filed or been granted an application.
>
>
>
> Cheers
>
> Ryan
>
>
>
>
>
> *From:* Nicholas Sten [mailto:nicks...@gmail.com]
> *Sent:* Friday, May 5, 2017 8:28 PM
> *To:* Ryan Finnesey 
> *Cc:* voiceops@voiceops.org
> *Subject:* Re: [VoiceOps] FCC Numbering Authorization Application?
>
>
>
> https://www.fcc.gov/wireline-competition/competition-
> policy-division/numbering-resources/general/voip-
> numbering#block-menu-block-4
>
>
>
>
> On May 5, 2017, at 5:08 PM, Ryan Finnesey  wrote:
>
> It seems my Google skills have failed  me today ☹  Where can I find the
> FCC Numbering Authorization Application so I can request numbers as a VoIP
> Provider?
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