Re: [VoiceOps] Fraud Management
Have you tried PinDrop Security - http://www.pindropsecurity.com/ They have a purpose built solution around calling line ID fraud. They are enterprise centric - but the solution is very portable. Alex Hardie On Wednesday, January 28, 2015 4:53 AM, Jim Dalton jim.dal...@transnexus.com wrote: Hello Shaun, TransNexus offers a fraud detection solution, NexOSS-FC, to complement your Session Border Controller (SBC) and block fraudulent calls at the ingress edge of your network. NexOSS-FC is a SIP redirect server. You configure your SBC to route every call to NexOSS-FC. If no fraud is detected, NexOSS-FC returns a 404 and your SBC routes the call to the next destination in its routing table. If fraud is detected, NexOSS-FC returns a 603 and the SBC blocks the call. If you want to divert fraudulent calls, NexOSS-FC can return a 300 redirect message with the destination to where the SBC should divert the call. The SIP Analytics of NexOSS-FC is better fraud protection than conventional CDR Analytics because it obtains the call information sooner and because SIP INVITES have call details for fraud detection that are not available in Call Detail Records. The solution is simple and effective. Please contact me offline if you want to evaluate the software. More information is available at http://transnexus.com/products/nexoss-fc/ Jim Dalton TransNexus From:VoiceOps [mailto:voiceops-boun...@voiceops.org] On Behalf Of Shaun Gill Sent: Wednesday, January 28, 2015 3:37 AM To: voiceops@voiceops.org Subject: [VoiceOps] Fraud Management Hi Guys, Trying to get a feel for what fraud systems are out there for VoIP service providers; primarily using terrestrial mediums (such as metroE; diginet) with clients interconnecting via IP PBXs, voice gateways and IP phones. We have had fraud to international premium destinations which we are restricting based on calling profiles and originating source IPs; but neither is truly scalable. Subsequently we are looking for alternatives. Regards, Shaun ___ VoiceOps mailing list VoiceOps@voiceops.org https://puck.nether.net/mailman/listinfo/voiceops___ VoiceOps mailing list VoiceOps@voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
Re: [VoiceOps] BSFT Buys
Overdue - now perhaps BSFT will take PS seriously - customers need easy - this helps. alex hardie | ahar...@bellsouth.net | +1 404 229 7635 On 1/13/15, 3:12 PM, Peter Rad. pe...@4isps.com wrote: http://blog.tmcnet.com/on-rads-radar/2015/01/broadsoft-buys-leonid.html -- Regards, Peter Radizeski @ RAD-INFO INC Circuits * Bandwidth * Consulting (813) 963-5884 ___ VoiceOps mailing list VoiceOps@voiceops.org https://puck.nether.net/mailman/listinfo/voiceops ___ VoiceOps mailing list VoiceOps@voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
Re: [VoiceOps] Rompager vuln may affect ATA fleets in addition to consumer routers
Similar to the threat mentioned above these same home gateways can also be compromised by hackers in building DDOS attacks. Please refer to the link below for more information - http://openresolverproject.org/ Thanks, Alex Hardie alex hardie | principle | ahar...@sdnnfv.net | +1 404 229 7635 | SDNNFV.net On Friday, December 19, 2014 5:56 PM, Jay Ashworth j...@baylink.com wrote: If you are responsible for fleets of such devices, you might want to read this Ars article and the associate white paper. The vuln is 12 years old, and the fix 9, but the piece suggests that devices may yet be being built with vulnerable code baked in. http://arstechnica.com/security/2014/12/12-million-home-and-business-routers-vulnerable-to-critical-hijacking-hack/ Cheers, -- jra -- Jay R. Ashworth Baylink j...@baylink.com Designer The Things I Think RFC 2100 Ashworth Associates http://www.bcp38.info 2000 Land Rover DII St Petersburg FL USA BCP38: Ask For It By Name! +1 727 647 1274 ___ VoiceOps mailing list VoiceOps@voiceops.org https://puck.nether.net/mailman/listinfo/voiceops___ VoiceOps mailing list VoiceOps@voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
Re: [VoiceOps] Broadsoft / Puppet
Can I ask a dumb question and ask was Puppet using the BSFT provisioning API (OCIP)? If so then there should be no problem. I don¹t want to beat a horse here but I can¹t get past your original request being so benign it shouldn¹t matter. Alex Hardie alex hardie | ahar...@bellsouth.net | +1 404 229 7635 From: John Botha johnbo...@hotmail.com Date: Monday, December 8, 2014 at 9:06 AM To: Peter E peeip...@gmail.com Cc: Alexander Hardie ahar...@bellsouth.net, Voiceops Mailing List voiceops@voiceops.org Subject: RE: [VoiceOps] Broadsoft / Puppet Well, when we attempted to deploy the client on our *nix servers (spread of solaris and RHN), we questioned TAC/BSFT on whether it invalidates our support contract with them. Their reply was that NO 3d party software is allowed unless it is a part of the broadsoft platform and supported by them. The common understanding is - use it if you want, but do so at your own risk. They will not be held accountable or responsible if it breaks or interferes with the normal working of the platform, be it OS or application. We ended up not using puppet. CC: ahar...@bellsouth.net; voiceops@voiceops.org From: peeip...@gmail.com Subject: Re: [VoiceOps] Broadsoft / Puppet Date: Mon, 8 Dec 2014 08:00:59 -0500 To: johnbo...@hotmail.com That's what was driving my question, John. Looking to use it for change management On Dec 8, 2014, at 7:57 AM, John Botha johnbo...@hotmail.com wrote: Hoping i am not getting wires crossed or misunderstanding here. I administer the broadsoft and sbc voip platform, our sysadmins uses puppet not for orchestration or vm management but for configuration management with a puppet client (http://puppetlabs.com/) The puppet deployment we have focuses on keeping configuration files in sync and current and have rollback in case someone badly fubar the OS platform. Date: Mon, 8 Dec 2014 02:35:53 -0800 From: ahar...@bellsouth.net Subject: Re: [VoiceOps] Broadsoft / Puppet To: johnbo...@hotmail.com CC: peeip...@gmail.com; voiceops@voiceops.org Right - understood - My question was around the AS/XS server - the one housing all the service logic. That system may be problematic since the service model is usually a fixed number of features in inventory. I would think you could use puppet to spin up media servers as needed - and network servers to a lesser extent. As for engaging BroadSoft TAC I would ask them this - if the server was provisioned and placed into server in a more traditional manner - would BroadSoft TAC allow tickets to be opened? Assuming the answer would be yes - I would then position your Puppet deployment to BroadSoft TAC as just that - your deployment platform (jump box to them). Other than asking permission I doubt you would need to ask BroadSoft anything around Puppet in particular - just tell them your servers are being provisioned via Puppet. If the servers are provisioned to BSFT spec then you should be ok. Hope this helps, Alex Hardie On Monday, December 8, 2014 12:48 AM, John Botha Hotmail johnbo...@hotmail.com wrote: Broadsoft at an application layer itself isn't aware of it. When we queried them around the use of puppet or any other 3d party software of any kind, their reply was that general policy is not to support any software not loaded by Broadsoft that can even remotely possibly interfere with the working of the application. Anything we cannot raise a TAC on is not supported. On 07/12/2014 21:22, Alex Hardie wrote: Wait - why would BroadSoft even be aware of Puppet? I assume orchestration was around spinning up various servers - AS servers are the only ones that would be bound by licenses. Spinning up NS or MS should be transparent - they (BroadSoft) wouldn't care. What servers were you provisioning ? Alex Hardie On Dec 7, 2014, at 1:27 AM, johnbotha johnbo...@hotmail.com wrote: We tried using puppet, but had top remove it due to broadsoft policy on unsupported software. Sent from Samsung Mobile Original message From: Peter E peeip...@gmail.com Date: 05/12/2014 22:57 (GMT+02:00) To: VoiceOps voiceops@voiceops.org Subject: [VoiceOps] Broadsoft / Puppet Anyone out there using Puppet to help manage their Broadsoft servers? Any conflicts or issues? Any feedback appreciated. Thanks, Pete ___ VoiceOps mailing list VoiceOps@voiceops.org https://puck.nether.net/mailman/listinfo/voiceops ___ VoiceOps mailing list VoiceOps@voiceops.org https://puck.nether.net/mailman/listinfo/voiceops ___ VoiceOps mailing list VoiceOps@voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
Re: [VoiceOps] Broadsoft MoH
Music on hold is more than delivery of .mp3 files - and you are right it depends TOTALLY on an outside source to Broadsoft if you want to do anything that involves a richer content experience. This is one of the issues between a premise based solution and a hosted one. In a hosted solution the carrier is responsible for the distribution of content - the whole DRM issue is a pain. In a CPE/PBX solution the service demark is in the building - technically the carrier providing the trunk never has to touch it. In the hosted service they do. There are several partners of BroadSoft - I think you can even dig up an old partner config guide somewhere - its been supported since R11 I think. I can look for who the partners are and follow up on this thread - but there are several. This is more an architectural issue than a product one - and is another reason deployments taking full advantage of what BroadSoft does well (scale, service logic etc.) requires the operator to provide some level of integration - in this case a far bit. On Wednesday, August 20, 2014 8:32 PM, Colton Conor colton.co...@gmail.com wrote: So back to the original question. It seems like Broadsoft does only allow you to upload one .wav file at a time, and it plays the beginning of that file every time. I think this is bad on Broadsoft's part. It assumes the end user knows how to convert a .mp3 or other audio format to a .wav file (try explaining that to a common end user). Plus once they figure out how to upload the file, they can only upload one file. Uploading another file erases the old file. You could combine multiple songs into one long sound file, but then Broadsoft only plays the beginning of the sound file. So unless the caller is on hold for a really long time that doesn't help. Broadsoft's solution from what I can see is to use an external source. What authorized, external sound sources are out there from Broadsoft? Ones that are configured and managed through Broadsoft DMS? I just learned of PIKA WARP Plus. This does allow you to use an external source like an Ipod connected to the 3.5mm audio jack. It doesn't allow you to upload multiple songs to the device, and stream it back to Broadsoft in a loop however. Plus this product is pretty expensive if just using it as a MoH option. It is Broadsoft certified however. I have heard there are some other ATA's out there that can use an FXO port as an audio in jack? Anything that can do both? audio in jack plus upload multiple sound files? and managed by Broadsoft? I hate the idea of having any other device besides the phones themselves at a clients site for a hosted solution. On Tue, Aug 19, 2014 at 2:04 PM, Colton Conor colton.co...@gmail.com wrote: So back to the original question. It seems like Broadsoft does only allow you to upload one .wav file at a time, and it plays the beginning of that file every time. I think this is bad on Broadsoft's part. It assumes the end user knows how to convert a .mp3 or other audio format to a .wav file (try explaining that to a common end user). Plus once they figure out how to upload the file, they can only upload one file. Uploading another file erases the old file. You could combine multiple songs into one long sound file, but then Broadsoft only plays the beginning of the sound file. So unless the caller is on hold for a really long time that doesn't help. Broadsoft's solution from what I can see is to use an external source. What authorized, external sound sources are out there from Broadsoft? Ones that are configured and managed through Broadsoft DMS? I just learned of PIKA WARP Plus, and their product guide is attached. This does allow you to use an external source like an Ipod connected to the 3.5mm audio jack. It doesn't allow you to upload multiple songs to the device, and stream it back to Broadsoft in a loop however. Plus this product is pretty expensive if just using it as a MoH option. It is Broadsoft certified however. I have heard there are some other ATA's out there that can use an FXO port as an audio in jack? Anything that can do both? audio in jack plus upload multiple sound files? and managed by Broadsoft? I hate the idea of having any other device besides the phones themselves at a clients site for a hosted solution. On Tue, Aug 19, 2014 at 11:57 AM, Matthew S. Crocker matt...@corp.crocker.com wrote: Under NDA so you won't get pricing from me. Several hundred thousand is a good estimate. Broadworks is software. It runs on commodity hardware and Linux or Solaris. Ours is running on IBM Blades and Redhat Linux. You also want a good SBC. We use acme packet (oracle) Broadworks is rock solid. On Aug 19, 2014, at 11:42 AM, Adam Vocks adam.vo...@cticomputers.com wrote: Anyone care to say what a Broadsoft implementation costs? I really don’t even know what broadsoft sells, is it hardware box that we rack up in our