Re: [VoiceOps] Asterix
If you’re looking for something multi-tenant try this. http://www.mirtapbx.com/ I have not had the chance to demo their system yet. David Thompson Network Services Support Technician (O) 858.357.8794 (F) 858-225-1882 (E) dthomp...@esi-estech.com (W) www.esi-estech.com *From:* VoiceOps [mailto:voiceops-boun...@voiceops.org] *On Behalf Of *A MEKKAOUI *Sent:* Saturday, December 12, 2015 12:33 AM *To:* voiceops@voiceops.org *Subject:* [VoiceOps] Asterix Hi Do you know someone who can work with us to develop an IPPBX Asterisk based solution? Your response will be appreciated. Thank you KARIM ___ VoiceOps mailing list VoiceOps@voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
Re: [VoiceOps] ADT Alarms Special Dialing?
Alarm systems being serviced over VoIP are generally speaking a very bad idea. What are you supposed to do when and if the power fails? A UPS is only going to last for so long hours maybe. An analog CO line gets power from the wire and won’t go offline in the event of a natural or manmade disaster. The CO usually has a generator and guaranteed fuel delivery. By bringing VoIP into the mix your opening yourself up a huge liability if the alarm system fails due to your failure and someone gets burglarized, robbed, and worse injured or killed you’ll most likely be on the hook. Do yourself a favor and stay away from supporting it. David Thompson Network Services Support Technician (O) 858.357.8794 (F) 858-225-1882 (E) dthomp...@esi-estech.com (W) www.esi-estech.com *From:* VoiceOps [mailto:voiceops-boun...@voiceops.org] *On Behalf Of *Colton Conor *Sent:* Thursday, August 06, 2015 6:21 PM *To:* voiceops@voiceops.org *Subject:* [VoiceOps] ADT Alarms Special Dialing? We are a CLEC and have a had a couple of customers port away from Verizon's landline service and to our voice service where we provided an analog POTS line with the same number just as the client had before with Verizon. We hook the POTS line up to the exact same wire going to the client's alarm panel, but the alarm can't communicate with ADT. We called ADT on multiple clients behalfs, and they basically said Verizon is on an approved list to work with their services and our CLEC is not, so it would not work. How is ADT limiting this? Does their alarm panels dial a special number that only Verizon knows or allows? This has happened with multiple clients. We have not been able to get on the voice switch and see what numbers they panel is actually trying to dial, but any insight to this would be helpful. I have read that some alarm companies uses a special code before they make an outbound call so the long distance gets billed to them or something? ___ VoiceOps mailing list VoiceOps@voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
Re: [VoiceOps] Rural call completion hotline
Those are the providers you need to avoid. If they can't understand that in business you win some and you lose some hopefully at the end of the quarter you come out on top then they are probably already walking a thin line between profitability and losing money. In which case you may find yourself one morning without any dial tone and stuck in a nightmare that may take months to repair as you try and port your numbers out. David Thompson Network Services Support Technician (O) 858.357.8794 (F) 858-225-1882 (E) dthomp...@esi-estech.com (W) www.esi-estech.com -Original Message- From: VoiceOps [mailto:voiceops-boun...@voiceops.org] On Behalf Of Aaron Seelye Sent: Wednesday, May 06, 2015 3:18 PM To: voiceops@voiceops.org Subject: Re: [VoiceOps] Rural call completion hotline Look at the speakeasy link. They're willfully and publicly declining to terminate traffic to certain NPA-NXXs. -Aaron On 5/6/2015 7:22 AM, Colton Conor wrote: What do you mean? Did you mean to say list? What list? On Tue, May 5, 2015 at 11:08 PM, Frank Bulk frnk...@iname.com mailto:frnk...@iname.com wrote: Ouch. Several of our CLEC NPA-NXX'es on that last. Checking with legal. Frank -Original Message- From: VoiceOps [mailto:voiceops-boun...@voiceops.org mailto:voiceops-boun...@voiceops.org] On Behalf Of Jay Hennigan Sent: Tuesday, May 05, 2015 12:08 PM To: voiceops@voiceops.org mailto:voiceops@voiceops.org Subject: Re: [VoiceOps] Rural call completion hotline On 5/4/15 1:29 PM, David Thompson wrote: Finally someone's taking a stand about this. Unacceptable in 2015 in America that you cannot call coast to coast and expect the call to be connected. Some people just say no. I suspect that this isn't exactly legal. http://www.speakeasy.net/tos/blocked.php -- Jay Hennigan - CCIE #7880 - Network Engineering - j...@impulse.net mailto:j...@impulse.net Impulse Internet Service - http://www.impulse.net/ Your local telephone and internet company - 805 884-6323 tel:805%20884-6323 - WB6RDV ___ VoiceOps mailing list VoiceOps@voiceops.org mailto:VoiceOps@voiceops.org https://puck.nether.net/mailman/listinfo/voiceops ___ VoiceOps mailing list VoiceOps@voiceops.org mailto:VoiceOps@voiceops.org https://puck.nether.net/mailman/listinfo/voiceops ___ VoiceOps mailing list VoiceOps@voiceops.org https://puck.nether.net/mailman/listinfo/voiceops --- This email has been checked for viruses by Avast antivirus software. http://www.avast.com ___ VoiceOps mailing list VoiceOps@voiceops.org https://puck.nether.net/mailman/listinfo/voiceops ___ VoiceOps mailing list VoiceOps@voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
[VoiceOps] IDT US Domestic failing with 503 Service Unavailable
Is anyone else getting 503s' from IDT on US Domestic? They are failing up to 90% or my calls for some reason. International appears to be working just fine. David Thompson Network Services Support Technician (O) 858.357.8794 (F) 858-225-1882 (E) dthomp...@esi-estech.com (W) www.esi-estech.com ___ VoiceOps mailing list VoiceOps@voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
[VoiceOps] Century Link Caller ID Issues...
Does anyone know whom I can contact over at Century Link to deal with a caller ID issue I'm running into? I've got several customers of mine that are former customers of Century Link that are having problems calling into people still with Century Link. Calls are failing with an intermittent error claiming that we aren't sending them caller ID and the call is getting blocked. Not sure of the percentage of calls that are failing this way however it's pretty obvious that Century Link has got something misconfigured on their side as I'm using the same carrier when calls are failing and when calls are connecting. David Thompson Network Services Support Technician (O) 858.357.8794 (F) 858-225-1882 (E) dthomp...@esi-estech.com (W) www.esi-estech.com ___ VoiceOps mailing list VoiceOps@voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
[VoiceOps] Carrier to Carrier Support Contact List?
Figured I'd ask here first instead of taking it upon myself to compile a list of carrier to carrier support contact numbers. Does anyone have a list that they can send me? Getting sick and tired to trying to explain to a front line support person that my customer is having problems calling their customers due to some misconfiguration on their side. I'm typically bounced around 3-5 times between departments and I may get help or I may not. David Thompson Network Services Support Technician (O) 858.357.8794 (F) 858-225-1882 (E) dthomp...@esi-estech.com (W) www.esi-estech.com ___ VoiceOps mailing list VoiceOps@voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
Re: [VoiceOps] Fraud
Most of the countries that are generating the fraud are so corrupt that the only way you'll see justice is by sending in a team of Navy Seals. David Thompson Network Services Support Technician (O) 858.357.8794 (F) 858-225-1882 (E) dthomp...@esi-estech.com (W) www.esi-estech.com -Original Message- From: VoiceOps [mailto:voiceops-boun...@voiceops.org] On Behalf Of Matt Yaklin Sent: Monday, February 24, 2014 1:31 PM To: My List Account Cc: voiceops@voiceops.org Subject: Re: [VoiceOps] Fraud On Mon, 24 Feb 2014, My List Account wrote: Maybe I am missing something here but why does the carrier that delivers the fraudulent traffic to the Telco that?s in on the fraud pay the Telco that?s in on the fraud for the calls that are delivered to their network? Seems pretty simple, if you cut off their revenue stream they won?t have a reason to continue. I would also like to add into this question: I realize it can be very difficult to track down the hacker generating these SIP calls from stolen credentials because they can hide behind TOR or other proxies... (Somehow I doubt they all do. Some are probably terribly stupid and doing it from their home internet conncetion). But where the calls are going can be tracked right to the switch that has the CDN on it. Thus you have the owners of the numbers nailed down as well as the telephone company providing the service. Why are they not grilled as to why hackers are generating calls to their numbers and if determined to be part of the fraud arrested and taken to court? Is it because these telephone companies are in countries where corruption is rampant and they are greasing the right palms to stay out of trouble? matt I guess we all know there is no incentive for them to stop this practice because it?s a big cash cow for everyone except for the poor end user who is left holding the bag. Our default dial plan won?t let you dial these destinations so we don?t have a real issue with this abusive traffic. Most of our customers who use international go with one of our filtered dial plans that let them dial most of the world except for known fraudulent and high toll rate destinations. Richey From: VoiceOps [mailto:voiceops-boun...@voiceops.org] On Behalf Of Ryan Delgrosso Sent: Saturday, February 22, 2014 11:48 AM To: voiceops@voiceops.org Subject: Re: [VoiceOps] Fraud In most cases you will lose this customer. They don't see this as their responsibility (i.e. the credit card fraud defense) but the reality is their equipment was compromised due to their negligence. If the customer is reasonable offer them your cost on the damages so its just a passthrough. Otherwise you can take them to court or just send them to collections. BTW while many will advocate fraud detection and mitigation systems here, its been my experience (we wrote our own fraud system that out-performs our upstream carriers by hours) that if you detect fraud on a customer like this, and shut it down in minutes, and mitigate what could have been thousands of dollars in damage due to their mis-configured systems, reducing it to just tens or hundreds they will often still fight that amount and deny responsibility. The fraud system protects you, and by extension the customer, but the customers don't see it that way. -Ryan On 02/19/2014 02:09 PM, John Curry wrote: I am new to your site. I was looking in the Archives and saw in November 2013 there were some of you who experienced fraud. We had a an Avaya IP Office customers system who got hit pretty bad. The customer is treating the fraudulent calls like credit card fraud and not taking any responsibility. Does anyone have any advice on how to persuade the customer take this issue seriously? His bill was racked up pretty good. Strangely and coincidentally Avaya came out with a security bulletin the end of December 2013 on this same issue. I tried to contact Avaya with no response. It seems as though someone has built a sniffer for the Avaya IP Offices and gleaning their registrations. ___ VoiceOps mailing list VoiceOps@voiceops.org https://puck.nether.net/mailman/listinfo/voiceops ___ VoiceOps mailing list VoiceOps@voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
