Re: [VoiceOps] under what circumstances can a port out request be rejected?

[Reinventing Rich]

Thank you so much.

On Wed, Apr 5, 2017 at 4:51 PM, Alex Balashov 
wrote:

> Not an expert and definitely IANAL, but it had been my understanding, by
> way of our customer base, that rejecting port-outs for pretty much any
> financial reason has been banned for quite some time officially, though
> that doesn't stop some carriers from interfering for such reasons anyhow.
>
> But as I understand the FCC's position, the freedom to port shall not be
> abridged for any reason other than clerical reasons, and any contractual
> obligation or past-due balance should be pursued via civil remedies.
>
> -- Alex
>
> --
> Principal, Evariste Systems LLC (www.evaristesys.com)
>
> Sent from my Google Nexus.
> ___
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> https://puck.nether.net/mailman/listinfo/voiceops
>



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Rich Breton

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Re: [VoiceOps] under what circumstances can a port out request be rejected?

[Reinventing Rich]

Thanks mark!

On Wed, Apr 5, 2017 at 4:31 PM, Mark Diaz <md...@vinixglobal.com> wrote:

> According to or legal firm, these are the valid disputes:
>
> Valid port dispute reasons
>
> Customer name mismatch/missing 01
>
> Address mismatch/missing 02
>
> Contact/Customer Signature missing 03
>
> Toll Free Shared/Bundled 04
>
> Signature Date missing or Expired 05
>
> Sent to Wrong Resp Org 06
>
> TFN Not listed on Request 07
>
> All Data Mismatch 08
>
> LOA/Linking LOA missing 09
>
> Illegible LOA 11
>
> More Recent LOA 12
>
> Unauthorized Contact/customer signature 13
>
>
>
> On Apr 5, 2017, at 6:29 PM, Reinventing Rich <reinventingr...@gmail.com>
> wrote:
>
> thanks so much everyone. I really want to do right by everyone I just cant
> find any of these rules regarding porting on the FCC site that isn't
> specifically for wireless providers and we are a voip provider
>
> On Wed, Apr 5, 2017 at 4:23 PM, Carlos Alvarez <caalva...@gmail.com>
> wrote:
>
>> Our attorney advised that we can reject it for unpaid balances, but not
>> for future revenue based on a contract.  I never thought to ask whether
>> early term fees could be assessed immediately so it could be denied.  Tread
>> lightly, the FTC/FCC like to take the customer's side.
>>
>> I think I'd call the customer and ask their intentions.
>>
>>
>> On Wed, Apr 5, 2017 at 3:09 PM, Reinventing Rich <
>> reinventingr...@gmail.com> wrote:
>>
>>> Long story but we bought out a persons 3 year Century Link 3 yr contract
>>> and now half a year later we just got a port out request for their main TN.
>>>
>>> Ordinarily I would say hey if you dont like the service no big deal but
>>> this is going to hurt bad if they won't pay up what they owe on the
>>> contract (at least what we had to pay Century Link)
>>>
>>> I've never tried to reject someones port out request, can I just reject
>>> for lack of payment?
>>>
>>> Do I have to give a reason?
>>>
>>> Do I just do like all the other providers do to me and make them provide
>>> CSR data and keep telling them its wrong... XD
>>>
>>> I'm asking in earnest, I want to be legit but this is really going to
>>> hurt the company I work for
>>>
>>> ___
>>> VoiceOps mailing list
>>> VoiceOps@voiceops.org
>>> https://puck.nether.net/mailman/listinfo/voiceops
>>>
>>>
>>
>> ___
>> VoiceOps mailing list
>> VoiceOps@voiceops.org
>> https://puck.nether.net/mailman/listinfo/voiceops
>>
>>
>
>
> --
> Cheers,
> Rich Breton
>
> Give a man a program, you will frustrate him for a day;Teach him how to
> program, you will frustrate him for a lifetime.
>
> ___
> VoiceOps mailing list
> VoiceOps@voiceops.org
> https://puck.nether.net/mailman/listinfo/voiceops
>
>
> ___
> VoiceOps mailing list
> VoiceOps@voiceops.org
> https://puck.nether.net/mailman/listinfo/voiceops
>
>


-- 
Cheers,
Rich Breton

Give a man a program, you will frustrate him for a day;Teach him how to
program, you will frustrate him for a lifetime.
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Re: [VoiceOps] under what circumstances can a port out request be rejected?

[Reinventing Rich]

The gist has been, release the number per the FCC you cant hold onto it
based upon past due balance.

It's weird because I have had a hugely hard time with century link for what
they have called "Unsatisfactory Business Relationship"

But I think the 7 or so replies I have had are pretty much in agreement
that I need to let the number go

On Wed, Apr 5, 2017 at 4:30 PM, Carlos Alvarez <caalva...@gmail.com> wrote:

> Sounds like you got a bunch of direct replies?  It would be nice to know
> what others have said.  I wish this lists wasn't set up to reply to the OP
> instead of the list.  That's a terrible setting.
>
>
> On Wed, Apr 5, 2017 at 3:29 PM, Reinventing Rich <
> reinventingr...@gmail.com> wrote:
>
>> thanks so much everyone. I really want to do right by everyone I just
>> cant find any of these rules regarding porting on the FCC site that isn't
>> specifically for wireless providers and we are a voip provider
>>
>> On Wed, Apr 5, 2017 at 4:23 PM, Carlos Alvarez <caalva...@gmail.com>
>> wrote:
>>
>>> Our attorney advised that we can reject it for unpaid balances, but not
>>> for future revenue based on a contract.  I never thought to ask whether
>>> early term fees could be assessed immediately so it could be denied.  Tread
>>> lightly, the FTC/FCC like to take the customer's side.
>>>
>>> I think I'd call the customer and ask their intentions.
>>>
>>>
>>> On Wed, Apr 5, 2017 at 3:09 PM, Reinventing Rich <
>>> reinventingr...@gmail.com> wrote:
>>>
>>>> Long story but we bought out a persons 3 year Century Link 3 yr
>>>> contract and now half a year later we just got a port out request for their
>>>> main TN.
>>>>
>>>> Ordinarily I would say hey if you dont like the service no big deal but
>>>> this is going to hurt bad if they won't pay up what they owe on the
>>>> contract (at least what we had to pay Century Link)
>>>>
>>>> I've never tried to reject someones port out request, can I just reject
>>>> for lack of payment?
>>>>
>>>> Do I have to give a reason?
>>>>
>>>> Do I just do like all the other providers do to me and make them
>>>> provide CSR data and keep telling them its wrong... XD
>>>>
>>>> I'm asking in earnest, I want to be legit but this is really going to
>>>> hurt the company I work for
>>>>
>>>> ___
>>>> VoiceOps mailing list
>>>> VoiceOps@voiceops.org
>>>> https://puck.nether.net/mailman/listinfo/voiceops
>>>>
>>>>
>>>
>>> ___
>>> VoiceOps mailing list
>>> VoiceOps@voiceops.org
>>> https://puck.nether.net/mailman/listinfo/voiceops
>>>
>>>
>>
>>
>> --
>> Cheers,
>> Rich Breton
>>
>> Give a man a program, you will frustrate him for a day;Teach him how to
>> program, you will frustrate him for a lifetime.
>>
>
>
> ___
> VoiceOps mailing list
> VoiceOps@voiceops.org
> https://puck.nether.net/mailman/listinfo/voiceops
>
>


-- 
Cheers,
Rich Breton

Give a man a program, you will frustrate him for a day;Teach him how to
program, you will frustrate him for a lifetime.
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Re: [VoiceOps] under what circumstances can a port out request be rejected?

[Reinventing Rich]

Awesome, thank you!

On Wed, Apr 5, 2017 at 4:31 PM, Mark Diaz <md...@vinixglobal.com> wrote:

> According to or legal firm, these are the valid disputes:
>
> Valid port dispute reasons
>
> Customer name mismatch/missing 01
>
> Address mismatch/missing 02
>
> Contact/Customer Signature missing 03
>
> Toll Free Shared/Bundled 04
>
> Signature Date missing or Expired 05
>
> Sent to Wrong Resp Org 06
>
> TFN Not listed on Request 07
>
> All Data Mismatch 08
>
> LOA/Linking LOA missing 09
>
> Illegible LOA 11
>
> More Recent LOA 12
>
> Unauthorized Contact/customer signature 13
>
>
>
> On Apr 5, 2017, at 6:29 PM, Reinventing Rich <reinventingr...@gmail.com>
> wrote:
>
> thanks so much everyone. I really want to do right by everyone I just cant
> find any of these rules regarding porting on the FCC site that isn't
> specifically for wireless providers and we are a voip provider
>
> On Wed, Apr 5, 2017 at 4:23 PM, Carlos Alvarez <caalva...@gmail.com>
> wrote:
>
>> Our attorney advised that we can reject it for unpaid balances, but not
>> for future revenue based on a contract.  I never thought to ask whether
>> early term fees could be assessed immediately so it could be denied.  Tread
>> lightly, the FTC/FCC like to take the customer's side.
>>
>> I think I'd call the customer and ask their intentions.
>>
>>
>> On Wed, Apr 5, 2017 at 3:09 PM, Reinventing Rich <
>> reinventingr...@gmail.com> wrote:
>>
>>> Long story but we bought out a persons 3 year Century Link 3 yr contract
>>> and now half a year later we just got a port out request for their main TN.
>>>
>>> Ordinarily I would say hey if you dont like the service no big deal but
>>> this is going to hurt bad if they won't pay up what they owe on the
>>> contract (at least what we had to pay Century Link)
>>>
>>> I've never tried to reject someones port out request, can I just reject
>>> for lack of payment?
>>>
>>> Do I have to give a reason?
>>>
>>> Do I just do like all the other providers do to me and make them provide
>>> CSR data and keep telling them its wrong... XD
>>>
>>> I'm asking in earnest, I want to be legit but this is really going to
>>> hurt the company I work for
>>>
>>> ___
>>> VoiceOps mailing list
>>> VoiceOps@voiceops.org
>>> https://puck.nether.net/mailman/listinfo/voiceops
>>>
>>>
>>
>> ___
>> VoiceOps mailing list
>> VoiceOps@voiceops.org
>> https://puck.nether.net/mailman/listinfo/voiceops
>>
>>
>
>
> --
> Cheers,
> Rich Breton
>
> Give a man a program, you will frustrate him for a day;Teach him how to
> program, you will frustrate him for a lifetime.
>
> ___
> VoiceOps mailing list
> VoiceOps@voiceops.org
> https://puck.nether.net/mailman/listinfo/voiceops
>
>
> ___
> VoiceOps mailing list
> VoiceOps@voiceops.org
> https://puck.nether.net/mailman/listinfo/voiceops
>
>


-- 
Cheers,
Rich Breton

Give a man a program, you will frustrate him for a day;Teach him how to
program, you will frustrate him for a lifetime.
___
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Re: [VoiceOps] under what circumstances can a port out request be rejected?

[Reinventing Rich]

Thanks Scott! Do you know where I can find that documentation? I can only
seem to find wireless related info

On Wed, Apr 5, 2017 at 4:37 PM, Scott Navratil <snavra...@vitelity.com>
wrote:

> Per the FCC:
>
>- Once you request service from a new company, your old company cannot
>refuse to port your number, even if you owe money for an outstanding
>balance or termination fee.
>
> Hope this helps.
>
>
> Scott Navratil
> VP, Channel Sales
> Inteliquent d/b/a Vitelity
> 303-997-2305 <(303)%20997-2305> (DID)
> 303-991-7977 <(303)%20991-7977> (vFax)
> --
> *From:* VoiceOps <voiceops-boun...@voiceops.org> on behalf of Reinventing
> Rich <reinventingr...@gmail.com>
> *Sent:* Wednesday, April 5, 2017 4:09 PM
> *To:* voiceops@voiceops.org
> *Subject:* [VoiceOps] under what circumstances can a port out request be
> rejected?
>
> Long story but we bought out a persons 3 year Century Link 3 yr contract
> and now half a year later we just got a port out request for their main TN.
>
> Ordinarily I would say hey if you dont like the service no big deal but
> this is going to hurt bad if they won't pay up what they owe on the
> contract (at least what we had to pay Century Link)
>
> I've never tried to reject someones port out request, can I just reject
> for lack of payment?
>
> Do I have to give a reason?
>
> Do I just do like all the other providers do to me and make them provide
> CSR data and keep telling them its wrong... XD
>
> I'm asking in earnest, I want to be legit but this is really going to hurt
> the company I work for
>



-- 
Cheers,
Rich Breton

Give a man a program, you will frustrate him for a day;Teach him how to
program, you will frustrate him for a lifetime.
___
VoiceOps mailing list
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Re: [VoiceOps] under what circumstances can a port out request be rejected?

[Reinventing Rich]

thanks so much everyone. I really want to do right by everyone I just cant
find any of these rules regarding porting on the FCC site that isn't
specifically for wireless providers and we are a voip provider

On Wed, Apr 5, 2017 at 4:23 PM, Carlos Alvarez <caalva...@gmail.com> wrote:

> Our attorney advised that we can reject it for unpaid balances, but not
> for future revenue based on a contract.  I never thought to ask whether
> early term fees could be assessed immediately so it could be denied.  Tread
> lightly, the FTC/FCC like to take the customer's side.
>
> I think I'd call the customer and ask their intentions.
>
>
> On Wed, Apr 5, 2017 at 3:09 PM, Reinventing Rich <
> reinventingr...@gmail.com> wrote:
>
>> Long story but we bought out a persons 3 year Century Link 3 yr contract
>> and now half a year later we just got a port out request for their main TN.
>>
>> Ordinarily I would say hey if you dont like the service no big deal but
>> this is going to hurt bad if they won't pay up what they owe on the
>> contract (at least what we had to pay Century Link)
>>
>> I've never tried to reject someones port out request, can I just reject
>> for lack of payment?
>>
>> Do I have to give a reason?
>>
>> Do I just do like all the other providers do to me and make them provide
>> CSR data and keep telling them its wrong... XD
>>
>> I'm asking in earnest, I want to be legit but this is really going to
>> hurt the company I work for
>>
>> ___
>> VoiceOps mailing list
>> VoiceOps@voiceops.org
>> https://puck.nether.net/mailman/listinfo/voiceops
>>
>>
>
> ___
> VoiceOps mailing list
> VoiceOps@voiceops.org
> https://puck.nether.net/mailman/listinfo/voiceops
>
>


-- 
Cheers,
Rich Breton

Give a man a program, you will frustrate him for a day;Teach him how to
program, you will frustrate him for a lifetime.
___
VoiceOps mailing list
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[VoiceOps] under what circumstances can a port out request be rejected?

[Reinventing Rich]

Long story but we bought out a persons 3 year Century Link 3 yr contract
and now half a year later we just got a port out request for their main TN.

Ordinarily I would say hey if you dont like the service no big deal but
this is going to hurt bad if they won't pay up what they owe on the
contract (at least what we had to pay Century Link)

I've never tried to reject someones port out request, can I just reject for
lack of payment?

Do I have to give a reason?

Do I just do like all the other providers do to me and make them provide
CSR data and keep telling them its wrong... XD

I'm asking in earnest, I want to be legit but this is really going to hurt
the company I work for
___
VoiceOps mailing list
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Re: [VoiceOps] HD / G722

[Reinventing Rich]

Im pretty sure level 3 is taking G729 as well, can anyone confirm?

On Wed, Mar 15, 2017 at 2:15 PM, Nick Olsen  wrote:

> My apologies, Apparently I'm a bit green on the process.
>
> From what I recall from past conversations on this list, A few carriers
> (Inteliquent being the one that stands out in my memory) would negotiate
> G722 if it worked for all parties. I think I even recall a number (Not a
> URI) being provided at that time with someone saying "This number will
> accept G722 on the Inteliquent network".
>
> I'm not actually the one doing any interconnecting here. I'm purchasing
> wholesale SIP. But I'm told, If I send a call in G722, They'll send out
> whatever I send. So, for S's, I was hoping to find someone else perhaps
> on any particular network known to support 722 that had a number to make a
> few test calls with. Since my carrier has interconnects with many networks,
> It's possible it would work to many of those networks?
>
> I've used the zipdx demo (Thanks mgraves). But I know my switch supports
> 722, And that I can make direct IP calls to zipdx in 722.
>
> Thanks for the info!
>
> *Nick Olsen*
> Sr. Network Engineer
> Florida High Speed Internet
> (321) 205-1100 x106 <(321)%20205-1100>
> 
>
>  
>
>
>
> --
> *From*: m...@ecg.co
> *Sent*: Wednesday, March 15, 2017 3:38 PM
> *To*: n...@flhsi.com
> *Cc*: "voiceops@voiceops.org" 
> *Subject*: Re: [VoiceOps] HD / G722
>
> In the US, you'll only get G.722 over which non-TDM PSTN networks.
>
> So this question might be asked, "Is there a number that answers G.722 on
> Level(3)'s network?" or, "On Bandwidth's network?".  For Level(3), there
> used to be many, but at last testing, Level(3) had clamped down their codec
> list to G.711 only. I'd be glad if someone has newer news.
>
> This is just a hunch though: If you peer with the wireless carriers,
> directly to their SBCs with interconnection agreements with appropriate
> minimums, and it's to their advantage to peer to provide HD Voice, you can
> expect to exchange AMR-WB traffic to their VoLTE customers.
>
> *Mark R Lindsey, SMTS *
> *+1-229-316-0013 <(229)%20316-0013>*
> *m...@ecg.co  / http://ecg.co/ *
> *Blog: http://200ok.info/  *
>
>
>
> On Mar 15, 2017, at 15:30 , Nick Olsen  wrote:
>
> Anyone have a test number that will answer in G722? Looking to do some HD
> testing.
>
> Furthermore, Anyone have any success sending an HD call to any of the
> wireless guys? VZW/ATT/TMO all seem to support AMR-WB (G722.2) at least on
> the UE to IMS side. Surely they won't transcode for me 722>722.2?
>
>
> ___
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>
>


-- 
Cheers,
Rich Breton

Give a man a program, you will frustrate him for a day;Teach him how to
program, you will frustrate him for a lifetime.
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[VoiceOps] what is the deal with vitelity orig right now?

[Reinventing Rich]

Anyone having problems with inbound?

Anyone willing to shed some light on things our reps can't?

-- 
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Give a man a program, you will frustrate him for a day;Teach him how to
program, you will frustrate him for a lifetime.
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Re: [VoiceOps] Anyone having trouble with Onvoy TN's for Origination?

[Reinventing Rich]

Thanks bud.

On Mon, Apr 18, 2016 at 10:20 AM, Carlos Alvarez <caalva...@gmail.com>
wrote:

> We have a few thousand of them and no reports of trouble.  I'm looking
> right now at a different issue so I'm watching a lot of Onvoy calls coming
> in without anything looking wrong.
>
>
> On Mon, Apr 18, 2016 at 8:34 AM, Reinventing Rich <
> reinventingr...@gmail.com> wrote:
>
>> Or is it just vitelity again >.<
>>
>> --
>> Cheers,
>> Rich Breton
>>
>> Give a man a program, you will frustrate him for a day;Teach him how to
>> program, you will frustrate him for a lifetime.
>>
>> ___
>> VoiceOps mailing list
>> VoiceOps@voiceops.org
>> https://puck.nether.net/mailman/listinfo/voiceops
>>
>>
>
> ___
> VoiceOps mailing list
> VoiceOps@voiceops.org
> https://puck.nether.net/mailman/listinfo/voiceops
>
>


-- 
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Rich Breton

Give a man a program, you will frustrate him for a day;Teach him how to
program, you will frustrate him for a lifetime.
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[VoiceOps] Anyone having trouble with Onvoy TN's for Origination?

[Reinventing Rich]

Or is it just vitelity again >.<

-- 
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Rich Breton

Give a man a program, you will frustrate him for a day;Teach him how to
program, you will frustrate him for a lifetime.
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