Re: [VoiceOps] Multi Tenant Commercial Softswitch Besides Broadsoft
On Tue, Jul 29, 2014 at 8:41 AM, Colton Conor colton.co...@gmail.com wrote: What carrier and service provider multitenant softswitch and pbx systems are on the market today besides Broadsoft? Lots of comments about Asterisk. If you're going to roll your own, that's a great solution. Frankly, I'm kinda surprised nobody has mentioned FreeSWITCH for rolling your own multitenant softswitch / PBX. We've had tons of success with it. Ultra configurable, very powerful, easy to scale and make redundant on commodity hardware. Of course, this isn't turn-key. Good luck! Gabe ___ VoiceOps mailing list VoiceOps@voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
Re: [VoiceOps] Multi Tenant Commercial Softswitch Besides Broadsoft
I read good review too on Freeswitch, but if I master asterisk, is there any reason I have to start learning a new product? Usually I move from product A to product B when I need the feature X and it is not available in product A while it is in product B. If you had the time to test both of them, which feature do you find useful on Freeswitch and not available on asterisk? Leandro 2014-08-07 8:55 GMT+02:00 Gabriel Gunderson g...@gundy.org: On Tue, Jul 29, 2014 at 8:41 AM, Colton Conor colton.co...@gmail.com wrote: What carrier and service provider multitenant softswitch and pbx systems are on the market today besides Broadsoft? Lots of comments about Asterisk. If you're going to roll your own, that's a great solution. Frankly, I'm kinda surprised nobody has mentioned FreeSWITCH for rolling your own multitenant softswitch / PBX. We've had tons of success with it. Ultra configurable, very powerful, easy to scale and make redundant on commodity hardware. Of course, this isn't turn-key. Good luck! Gabe ___ VoiceOps mailing list VoiceOps@voiceops.org https://puck.nether.net/mailman/listinfo/voiceops ___ VoiceOps mailing list VoiceOps@voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
Re: [VoiceOps] Multi Tenant Commercial Softswitch Besides Broadsoft
On 07/08/2014 09:01, MiRTA PBX team wrote: I read good review too on Freeswitch, but if I master asterisk, is there any reason I have to start learning a new product? Usually I move from product A to product B when I need the feature X and it is not available in product A while it is in product B. If you had the time to test both of them, which feature do you find useful on Freeswitch and not available on asterisk? We're in the (un)fortunate position of having developed multi-tenant PABXes based both around Asterisk and FreeSWITCH. They both provide a perfectly good platform for this scenario, and it'd be more a matter of personal choice than anything as to which one's better. That said, we use FreeSWITCH pretty much exclusively for our SBCs and IVRs. We did have bit of Kamailio mixed in for a while, but we didn't really need it's blindingly-fast performance and it was another point of failure. --Dave -- David Knell, Director, TelNG T: +44 1223 797979 / +1 970-315-4721 W: http://www.telng.com H: http://www.daveknell.com ___ VoiceOps mailing list VoiceOps@voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
Re: [VoiceOps] Multi Tenant Commercial Softswitch Besides Broadsoft
On Thu, Aug 7, 2014 at 2:01 AM, MiRTA PBX team i...@mirtapbx.com wrote: If you had the time to test both of them, which feature do you find useful on Freeswitch and not available on asterisk? For me, it's the ability to configure every aspect of it dynamically using the xml_curl option. https://wiki.freeswitch.org/wiki/Mod_xml_curl#Overview That covers server configuration and dialplan. Super powerful stuff. Best, Gabe ___ VoiceOps mailing list VoiceOps@voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
Re: [VoiceOps] Multi Tenant Commercial Softswitch Besides Broadsoft
Our asterisk system is peaking at over 800 standing calls without breaking a sweat. On 08/07/2014 11:01 AM, Peter Rad. wrote: From what I have been told, Asterisk can handle 300 simultaneous calls per user. Most ITSPs wouldn't know because they aren't seeing that kind of volume. Cbeyond bought a company called Aretta that did Asterisk in containers - one for each customer. It became unmanageable. Just some thoughts this morning. Peter ___ VoiceOps mailing list VoiceOps@voiceops.org https://puck.nether.net/mailman/listinfo/voiceops ___ VoiceOps mailing list VoiceOps@voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
Re: [VoiceOps] Multi Tenant Commercial Softswitch Besides Broadsoft
Let's not make this about Asterisk vs. FreeSwitch or why open source can do anything the commercial players can do (even if they can do it better or offered it years earlier). The original poster asked about alternatives to Broadsoft with special attention to multi tenancy and commercial offerings. To my knowledge neither Asterisk (Digium) nor FreeSwitch offer a commercially viable product that competes directly with Broadsoft or provides a service provider management interface. My assumption is that the interface for provisioning and user management etc. is the driving force behind the use of the word commercial but I prefer not to make that assumption and ask the original poster to clarify those points. Jesse From: Paul Timmins [mailto:p...@timmins.net] Sent: Thursday, August 07, 2014 10:26 AM To: voiceops@voiceops.org Subject: Re: [VoiceOps] Multi Tenant Commercial Softswitch Besides Broadsoft Our asterisk system is peaking at over 800 standing calls without breaking a sweat. On 08/07/2014 11:01 AM, Peter Rad. wrote: From what I have been told, Asterisk can handle 300 simultaneous calls per user. Most ITSPs wouldn't know because they aren't seeing that kind of volume. Cbeyond bought a company called Aretta that did Asterisk in containers - one for each customer. It became unmanageable. Just some thoughts this morning. Peter ___ VoiceOps mailing list VoiceOps@voiceops.orgmailto:VoiceOps@voiceops.org https://puck.nether.net/mailman/listinfo/voiceops This e-mail and any attachments are confidential. If it is not intended for you, please notify the sender, and please erase and ignore the contents. ___ VoiceOps mailing list VoiceOps@voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
Re: [VoiceOps] Multi Tenant Commercial Softswitch Besides Broadsoft
A well spec'd Asterisk box can handle well 500+ calls if audio is not going through Asterisk.The drawback to Asterisk is you have to add lots of extra stuff. The few GUIs availabe for Asterisk are all designed for SMBs, not for a carrier. I love Asterisk, but it would not come close to fufilling the original poster's needs for things like SMS (for some values of SMS). From: VoiceOps [mailto:voiceops-boun...@voiceops.org] On Behalf Of John Curry Sent: Tuesday, August 05, 2014 1:52 PM To: 'Chris Carabello'; voiceops@voiceops.org Subject: Re: [VoiceOps] Multi Tenant Commercial Softswitch Besides Broadsoft Other considerations (cost) An Asterisk 1U server sotswitch will comfortably handle 100 concurrent calls, as a business grows Additional 1U Servers are added. If a 1U switch would crash, automatic failover to other 1U load balanced softswitch servers. Because of the lower cost entry redundancy in multiple Co-locations is easily accomplished. Live CDR can be pushed to the billing product of your choice. A class 4 or 5 tandem switch is very expensive. Multiple co-location is next to impossible unless you have seven digits to invest. John [cid:image001.png@01CFB166.BAC00280] From: VoiceOps [mailto:voiceops-boun...@voiceops.org] On Behalf Of Chris Carabello Sent: Monday, August 4, 2014 8:56 PM To: voiceops@voiceops.orgmailto:voiceops@voiceops.org Subject: Re: [VoiceOps] Multi Tenant Commercial Softswitch Besides Broadsoft Hi, I'm a new member to the group and happy to contribute to this thread. For background purposes, Metaswitch has hundreds of service providers globally using our carrier-grade platform to deliver a complete Class 5, Trunking, and Hosted PBX solution and Accession UC Client to a broad range of enterprise customers. We also have a number of service providers who offer a wholesale whitelabel offering as well. I'll be happy to address specific questions about the breadth of our solution. Suffice it to say that service providers, large and small, are winning in the market with our feature set. We are also deployed in service providers who offer the same enterprise offering alongside those which is built on other vendors' platforms (as a result of MA). In other scenarios, service providers have opted to completely migrate from other platforms to Metaswitch. In other cases, we provide the Class 4, Media Gateway functions (we can talk TDM and SIP), and/or SBC, which has been reviewed favorably by independent analysts and the market alike and can be deployed on HW or virtualized as well. Chris Carabello Senior Director - Product Marketing 510-217-2019 METASWITCH NETWORKS THE BRAINS OF THE NEW GLOBAL NETWORK www.metaswitch.com ___ VoiceOps mailing list VoiceOps@voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
Re: [VoiceOps] Multi Tenant Commercial Softswitch Besides Broadsoft
I use LXC or Libvirt Linux Containers for load testing and development. Works great! Jay Allen jay.al...@adp.com 503-205-4816 (office) From: Godfrey Nolan godf...@riis.commailto:godf...@riis.com Date: Wednesday, August 6, 2014 at 11:02 AM To: voiceops@voiceops.orgmailto:voiceops@voiceops.org voiceops@voiceops.orgmailto:voiceops@voiceops.org Subject: Re: [VoiceOps] Multi Tenant Commercial Softswitch Besides Broadsoft We use a virtualized asterisk per client - makes feature sets very powerful. Then we have a centralized core for additional features that Asterisk can not provide. Its not auto provisioning, but we're aiming for B2B vs. self-service market. Billing is done via flat rate or A2Billing. Anyone using Docker for Asterisk, seems like a perfect fit for this? http://areskibelaid.com/asterisk-on-docker/ -- Thanks Godfrey Nolan godf...@riis.commailto:godf...@riis.com (248) 286 1227 http://twitter.com/riisllc This message and any attachments are intended only for the use of the addressee and may contain information that is privileged and confidential. If the reader of the message is not the intended recipient or an authorized representative of the intended recipient, you are hereby notified that any dissemination of this communication is strictly prohibited. If you have received this communication in error, please notify us immediately by e-mail and delete the message and any attachments from your system. ___ VoiceOps mailing list VoiceOps@voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
Re: [VoiceOps] Multi Tenant Commercial Softswitch Besides Broadsoft
If they fail @ 40-50 they're not doing it right. But that's personal preference on architecture. To me , 1 system with many customers is harder to protect from ddos and fraud. Also results in masses getting affected when there is an issue : http://www.staradvertiser.com/news/breaking/20140527_Hawaiian_Telcom_customers_reporting_stretches_of_inoperative_service.html?id=260859721 Aryn H. K. Nakaoka anaka...@trinet-hi.com Direct: 808.356.2901 Fax : 808.356.2919 Call me with our Browser Phone : https://encrypted.alohatone.com/3562901 Tri-net Solutions 733 Bishop St. #1170 Honolulu, HI 96813 http://www.trinet-hi.com Aloha Tone PBX http://youtu.be/27v2wbnFIDs EncryptedHawaii.com : http://tinyurl.com/emailchainofcustody CONFIDENTIALITY NOTICE: The information contained in this email and any attachments may be privileged, confidential and protected from disclosure. Any disclosure, distribution or copying of this email or any attachments by persons or entities other than the intended recipient is prohibited. If you have received this email in error, please notify the sender immediately by replying to the message and deleting this email and any attachments from your system. Thank you for your cooperation. On Wed, Aug 6, 2014 at 1:28 PM, MiRTA PBX team i...@mirtapbx.com wrote: I found really time and resource consuming having an asterisk (even if virtualized) for each client. I see a lots of companies failing when reaching around 40/50 virtual severs. The time needed to maintain all these servers were too big for the money the clients can provide. I think it is more convenient to have a multi tenant setup where a single central asterisk handle all the virtual pbx for the clients. The resources needed for a new client are almost zero and you can acquire even little office with just a couple of phones. Leandro 2014-08-06 19:24 GMT+02:00 Aryn Nakaoka 808.356.2901 anaka...@trinet-hi.com: We use a virtualized asterisk per client - makes feature sets very powerful. Then we have a centralized core for additional features that Asterisk can not provide. Its not auto provisioning, but we're aiming for B2B vs. self-service market. Billing is done via flat rate or A2Billing. It'll come close to meta switch or broad soft but you will need to service your clients. BUT you wold be 100% opensource. Aryn H. K. Nakaoka anaka...@trinet-hi.com Direct: 808.356.2901 Fax : 808.356.2919 Call me with our Browser Phone : https://encrypted.alohatone.com/3562901 Tri-net Solutions 733 Bishop St. #1170 Honolulu, HI 96813 http://www.trinet-hi.com Aloha Tone PBX http://youtu.be/27v2wbnFIDs EncryptedHawaii.com : http://tinyurl.com/emailchainofcustody CONFIDENTIALITY NOTICE: The information contained in this email and any attachments may be privileged, confidential and protected from disclosure. Any disclosure, distribution or copying of this email or any attachments by persons or entities other than the intended recipient is prohibited. If you have received this email in error, please notify the sender immediately by replying to the message and deleting this email and any attachments from your system. Thank you for your cooperation. On Wed, Aug 6, 2014 at 6:38 AM, MiRTA PBX team i...@mirtapbx.com wrote: I almost agree with you, but I think instead of saying The drawback to Asterisk is you have to add lots of extra stuff I will say The drawback to Asterisk is you have to DISABLE a lots of extra stuff. Yes, if you are doing a pure SIP routing, you may disable IAX and all other VoIP protocol you do not need, you may disable all applications you don't use and reduce asterisk to the bare minimum, but are they really hurting you? I cannot compare asterisk to other VoIP software because I just know asterisk, but having something more was never been a problem. Problems can arise when you need a feature and you do not have it. We are working in a highly competitive market where we fight to the death for every single customer, trying to pleasant them as much as we can. Often clients have silly requests and I appreciate when I have a software even capable to play chess with the caller while on hold. Leandro 2014-08-06 17:10 GMT+02:00 Eric Wieling ewiel...@nyigc.com: A well spec’d Asterisk box can handle well 500+ calls if audio is not going through Asterisk.The drawback to Asterisk is you have to add lots of extra stuff. The few GUIs availabe for Asterisk are all designed for SMBs, not for a carrier. I love Asterisk, but it would not come close to fufilling the original poster’s needs for things like SMS (for some values of “SMS”). *From:* VoiceOps [mailto:voiceops-boun...@voiceops.org] *On Behalf Of *John Curry *Sent:* Tuesday, August 05, 2014 1:52 PM *To:* 'Chris Carabello'; voiceops@voiceops.org *Subject:* Re: [VoiceOps] Multi Tenant Commercial Softswitch Besides Broadsoft Other considerations (cost) An Asterisk 1U server
Re: [VoiceOps] Multi Tenant Commercial Softswitch Besides Broadsoft
Other considerations (cost) An Asterisk 1U server sotswitch will comfortably handle 100 concurrent calls, as a business grows Additional 1U Servers are added. If a 1U switch would crash, automatic failover to other 1U load balanced softswitch servers. Because of the lower cost entry redundancy in multiple Co-locations is easily accomplished. Live CDR can be pushed to the billing product of your choice. A class 4 or 5 tandem switch is very expensive. Multiple co-location is next to impossible unless you have seven digits to invest. John cid:7A1F90D5-2114-4F17-B9C6-0230EB9EAD47@hsd1.pa.comcast.net. From: VoiceOps [mailto:voiceops-boun...@voiceops.org] On Behalf Of Chris Carabello Sent: Monday, August 4, 2014 8:56 PM To: voiceops@voiceops.org Subject: Re: [VoiceOps] Multi Tenant Commercial Softswitch Besides Broadsoft Hi, I'm a new member to the group and happy to contribute to this thread. For background purposes, Metaswitch has hundreds of service providers globally using our carrier-grade platform to deliver a complete Class 5, Trunking, and Hosted PBX solution and Accession UC Client to a broad range of enterprise customers. We also have a number of service providers who offer a wholesale whitelabel offering as well. I'll be happy to address specific questions about the breadth of our solution. Suffice it to say that service providers, large and small, are winning in the market with our feature set. We are also deployed in service providers who offer the same enterprise offering alongside those which is built on other vendors' platforms (as a result of MA). In other scenarios, service providers have opted to completely migrate from other platforms to Metaswitch. In other cases, we provide the Class 4, Media Gateway functions (we can talk TDM and SIP), and/or SBC, which has been reviewed favorably by independent analysts and the market alike and can be deployed on HW or virtualized as well. Chris Carabello Senior Director - Product Marketing 510-217-2019 METASWITCH NETWORKS THE BRAINS OF THE NEW GLOBAL NETWORK www.metaswitch.com ___ VoiceOps mailing list VoiceOps@voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
Re: [VoiceOps] Multi Tenant Commercial Softswitch Besides Broadsoft
We can set up a 100 concurrent redundant asterisk with a billing platform for less than $40 k. It will do SIP Trunking and Hosted. Automatically shut off customers if they don’t pay you. This is a system you would own in your own Colo, not a white label. John cid:7A1F90D5-2114-4F17-B9C6-0230EB9EAD47@hsd1.pa.comcast.net. 322 Mall Blvd., # 190 Monroeville, Pa. 15146 Phone 412.307.3600 VFax 412.380.8701 “People say nothing is impossible, but I do nothing every day.” ― A.A. Milne From: Max Clark [mailto:max.cl...@gmail.com] Sent: Thursday, July 31, 2014 8:37 PM To: John Subject: Re: [VoiceOps] Multi Tenant Commercial Softswitch Besides Broadsoft That's excellent. You should tell Colton. Sent from my iPhone On Jul 31, 2014, at 5:34 PM, John telec...@gmail.com wrote: We can set up a 100 concurrent redundant asterisk with a billing platform for less than $40 k On Jul 31, 2014, at 7:15 PM, Max Clark max.cl...@gmail.com wrote: Colton, Are you on a hosted/white label Broadsoft installation or do you own your own license? I'm curious because I assume that you have a significant investment in your current platform and dumping that investment would require an even larger investment in another platform (not counting the training, migration, etc...). Metaswitch for example is a fantastic platform, but I don't know of any installation running it for less than $250k. I get the idea of switching from Broadsoft to have service differentiation, but I'd counter with two points. 1) Everyone is using Broadsoft because it works, and 2) if you switch to another licensed platform you'd still be competing with other providers using that platform. So if you are really looking for a unique one of a kind platform you'd probably be better served by rolling your own and partnering/paying Sprint for their WMI platform for your mobile needs. Max On Wed, Jul 30, 2014 at 11:58 AM, Colton Conor colton.co...@gmail.com wrote: So to sum it up, so far I have been recommended the following besides Broadsoft: Metaswitch Genband Alianza NetSapiens XCast Labs EnSwitch Is there anyone else that to add the this list? The must be service provider grade offering the multi tenant functionality, and management features. On Tue, Jul 29, 2014 at 12:22 PM, Tim Jackson jackson@gmail.com wrote: As far as tricks with a cell client, Accession from Metaswitch is pretty slick there.. No real SMS integration yet (but you can easily add this since Accession supports XMPP).. On Tue, Jul 29, 2014 at 9:12 AM, Colton Conor colton.co...@gmail.com wrote: To be a little more specific, at minimum the platform should have the following: A device manager for phones for automated provisioning and firmware updates Integrated SMS Functionality Integrate Cell Phone functionality. I guess an app that allows use of your cell phone as an extension, and not just a soft client. Any platform can use Bria! All the standard features that Broadsoft at least provides. Advanced fraud detection! On Tue, Jul 29, 2014 at 9:41 AM, Colton Conor colton.co...@gmail.com wrote: What carrier and service provider multitenant softswitch and pbx systems are on the market today besides Broadsoft? We use a Broadsoft solution today. We like the redundancy that Broadsoft offers, and the fact that it just works. However, they are starting to seriously lack features, and there are too many Broadsoft competitors. We are finding that our Broadsoft offering is no different than Comcast, Verizon, or other local providers that offer Broadsoft services to. We are really looking for something that integrates well for the mobile worker. The ability to use their cell phone with the service is key for us. The day's of clients buying $300 Polycom IP phones are slowing down. However, people understand the value and are willing to spend $600 on a smartphone. What commercial solutions are there? ___ VoiceOps mailing list VoiceOps@voiceops.org https://puck.nether.net/mailman/listinfo/voiceops ___ VoiceOps mailing list VoiceOps@voiceops.org https://puck.nether.net/mailman/listinfo/voiceops ___ VoiceOps mailing list VoiceOps@voiceops.org https://puck.nether.net/mailman/listinfo/voiceops ___ VoiceOps mailing list VoiceOps@voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
Re: [VoiceOps] Multi Tenant Commercial Softswitch Besides Broadsoft
Everyone's welcome to their own opinion. I would venture to say 99% of VoIP is on some type of asterisk platform. John InteleChoice.us 322 Mall Blvd 190 Monroeville, Pa 15146 Ofc 412.307.3600 eFax 412.380.8701 On Aug 1, 2014, at 9:49 AM, Alexander Hardie ahar...@bellsouth.net wrote: Asterisk is a fine solution if you have the ability to support it yourself - its Open Source - which means you own the support and any product development. Also it depends on your service set - if you are hosted only then that's one set of issues - but if you also want to offer SIP trunking with any advanced features then Asterisk is not the right move. The BroadCloud service is white label and can support all the advanced services provided by BroadSoft - understand if you want to fully integrate with a wireless carrier be prepared to move to an MVNO arrangement - you need access to their switch system - its not simply features available on BSFT. Everything Colton mentioned about the white label service he is currently on is available on BroadSoft form a feature perspective - there is NO lack of features on BroadSoft - just on the vendor providing his white label BSFT service. I recommend either a direct inquiry to BroadSoft / BroadCloud or to the wholesaler. The reason BroadSoft purchase HIPCOM was to enable its customers to move faster with new services. alex hardie | ahar...@bellsouth.net | +1 404 229 7635 On Friday, August 1, 2014 7:48 AM, John Curry j...@intelechoice.us wrote: We can set up a 100 concurrent redundant asterisk with a billing platform for less than $40 k. It will do SIP Trunking and Hosted. Automatically shut off customers if they don’t pay you. This is a system you would own in your own Colo, not a white label. John image003.png 322 Mall Blvd., # 190 Monroeville, Pa. 15146 Phone 412.307.3600 VFax 412.380.8701 “People say nothing is impossible, but I do nothing every day.” ― A.A. Milne From: Max Clark [mailto:max.cl...@gmail.com] Sent: Thursday, July 31, 2014 8:37 PM To: John Subject: Re: [VoiceOps] Multi Tenant Commercial Softswitch Besides Broadsoft That's excellent. You should tell Colton. Sent from my iPhone On Jul 31, 2014, at 5:34 PM, John telec...@gmail.com wrote: We can set up a 100 concurrent redundant asterisk with a billing platform for less than $40 k On Jul 31, 2014, at 7:15 PM, Max Clark max.cl...@gmail.com wrote: Colton, Are you on a hosted/white label Broadsoft installation or do you own your own license? I'm curious because I assume that you have a significant investment in your current platform and dumping that investment would require an even larger investment in another platform (not counting the training, migration, etc...). Metaswitch for example is a fantastic platform, but I don't know of any installation running it for less than $250k. I get the idea of switching from Broadsoft to have service differentiation, but I'd counter with two points. 1) Everyone is using Broadsoft because it works, and 2) if you switch to another licensed platform you'd still be competing with other providers using that platform. So if you are really looking for a unique one of a kind platform you'd probably be better served by rolling your own and partnering/paying Sprint for their WMI platform for your mobile needs. Max On Wed, Jul 30, 2014 at 11:58 AM, Colton Conor colton.co...@gmail.com wrote: So to sum it up, so far I have been recommended the following besides Broadsoft: Metaswitch Genband Alianza NetSapiens XCast Labs EnSwitch Is there anyone else that to add the this list? The must be service provider grade offering the multi tenant functionality, and management features. On Tue, Jul 29, 2014 at 12:22 PM, Tim Jackson jackson@gmail.com wrote: As far as tricks with a cell client, Accession from Metaswitch is pretty slick there.. No real SMS integration yet (but you can easily add this since Accession supports XMPP).. On Tue, Jul 29, 2014 at 9:12 AM, Colton Conor colton.co...@gmail.com wrote: To be a little more specific, at minimum the platform should have the following: A device manager for phones for automated provisioning and firmware updates Integrated SMS Functionality Integrate Cell Phone functionality. I guess an app that allows use of your cell phone as an extension, and not just a soft client. Any platform can use Bria! All the standard features that Broadsoft at least provides. Advanced fraud detection! On Tue, Jul 29, 2014 at 9:41 AM, Colton Conor colton.co...@gmail.com wrote: What carrier and service provider multitenant softswitch and pbx systems are on the market today besides Broadsoft? We use a Broadsoft solution today. We like the redundancy that Broadsoft offers, and the fact that it just works. However, they are starting to seriously lack
Re: [VoiceOps] Multi Tenant Commercial Softswitch Besides Broadsoft
So I agree that you IP address might not change jumping from tower to tower when driving, but isn't there a delay from jumping from tower to tower with data? I know GSM/CDMA has voice handoffs timeframes timed in the ms mark, so the user never hears/notices that they jumped from one tower to another. But I was under the impression that data connections don't jump as fast? Kind of like then you go from a 3G to 4G area. It takes your phone a second or two to switch technologies. A second or 2 of loss is too long in a voice call conversations using SIP over data. On Wed, Jul 30, 2014 at 5:41 PM, Paul Timmins p...@timmins.net wrote: I've used mobile data heavily since 2002. And I've never seen it switch IPs based on towers. The only time I see it change (other than while roaming) is usually if you go from 1xRTT to 3G, or 3G to 4G (and that last part varies depending on whether you're using 3G in a 4G enabled area, which doesn't typically switch IPs) (that's CDMA centric, but my experience was similar with GSM (CSD/EDGE/HSDPA/LTE). Of course, Nextel's packetstream service never changed IPs (in mid session, anyway) for the most part that I can remember, but that was 12 years ago and who knows, my memory could be fuzzy here. I think they actually would end up changing IPs if you roamed to a different nextel region (there were several that I can recall) I have had very few problems maintaining long term data connections over cellular networks over the years, at least not ones related to something other than signal reception or changes in what region of the network you were in, or what access technology was being used by the handset or device). -Paul On 07/30/2014 04:52 PM, Colton Conor wrote: Jay, Our provider has partially deployed UC-One. They don't support call through/mobility/SMS functionality though, so we find it limiting so far. Correct me if I am wrong but SMS though Broadsoft is still done the Message Now application that is separate and not integrated with UC-One right? I like the idea of using cellular minutes as SIP clients on smartphones don't work well especially when traveling. Cellular voice calls jump between towers when traveling in a call, but data does not. I have heard some Broadsoft providers have integrate with Sprint's wireless solution. On Wed, Jul 30, 2014 at 3:12 PM, Jay Stewart jstew...@nextiva.com wrote: Have you tried BroadSoft’s UC One BroudTouch Business Communicator Solution (BTBC). I don’t know of ones that can top Mobile Desktop effectively and still deliver an application rich technology. They also support Mobile Link integrating the cell phone service as well as SMS. We have deployed he full UC One solution. Jay Stewart NextOS Sr. Systems Administrator (480) 426-0099 %28480%29%20426-0099 | jstew...@nextiva.com 8800 E. Chaparral Road, Suite 300 | Scottsdale, AZ 85250 *From:* VoiceOps [mailto:voiceops-boun...@voiceops.org] *On Behalf Of *Colton Conor *Sent:* Tuesday, July 29, 2014 7:42 AM *To:* voiceops@voiceops.org *Subject:* [VoiceOps] Multi Tenant Commercial Softswitch Besides Broadsoft What carrier and service provider multitenant softswitch and pbx systems are on the market today besides Broadsoft? We use a Broadsoft solution today. We like the redundancy that Broadsoft offers, and the fact that it just works. However, they are starting to seriously lack features, and there are too many Broadsoft competitors. We are finding that our Broadsoft offering is no different than Comcast, Verizon, or other local providers that offer Broadsoft services to. We are really looking for something that integrates well for the mobile worker. The ability to use their cell phone with the service is key for us. The day's of clients buying $300 Polycom IP phones are slowing down. However, people understand the value and are willing to spend $600 on a smartphone. What commercial solutions are there? ___ VoiceOps mailing listVoiceOps@voiceops.orghttps://puck.nether.net/mailman/listinfo/voiceops ___ VoiceOps mailing list VoiceOps@voiceops.org https://puck.nether.net/mailman/listinfo/voiceops ___ VoiceOps mailing list VoiceOps@voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
Re: [VoiceOps] Multi Tenant Commercial Softswitch Besides Broadsoft
Colton, Are you on a hosted/white label Broadsoft installation or do you own your own license? I'm curious because I assume that you have a significant investment in your current platform and dumping that investment would require an even larger investment in another platform (not counting the training, migration, etc...). Metaswitch for example is a fantastic platform, but I don't know of any installation running it for less than $250k. I get the idea of switching from Broadsoft to have service differentiation, but I'd counter with two points. 1) Everyone is using Broadsoft because it works, and 2) if you switch to another licensed platform you'd still be competing with other providers using that platform. So if you are really looking for a unique one of a kind platform you'd probably be better served by rolling your own and partnering/paying Sprint for their WMI platform for your mobile needs. Max On Wed, Jul 30, 2014 at 11:58 AM, Colton Conor colton.co...@gmail.com wrote: So to sum it up, so far I have been recommended the following besides Broadsoft: Metaswitch Genband Alianza *NetSapiens* *XCast Labs* *EnSwitch* *Is there anyone else that to add the this list? The must be service provider grade offering the multi tenant functionality, and management features. * On Tue, Jul 29, 2014 at 12:22 PM, Tim Jackson jackson@gmail.com wrote: As far as tricks with a cell client, Accession from Metaswitch is pretty slick there.. No real SMS integration yet (but you can easily add this since Accession supports XMPP).. On Tue, Jul 29, 2014 at 9:12 AM, Colton Conor colton.co...@gmail.com wrote: To be a little more specific, at minimum the platform should have the following: A device manager for phones for automated provisioning and firmware updates Integrated SMS Functionality Integrate Cell Phone functionality. I guess an app that allows use of your cell phone as an extension, and not just a soft client. Any platform can use Bria! All the standard features that Broadsoft at least provides. Advanced fraud detection! On Tue, Jul 29, 2014 at 9:41 AM, Colton Conor colton.co...@gmail.com wrote: What carrier and service provider multitenant softswitch and pbx systems are on the market today besides Broadsoft? We use a Broadsoft solution today. We like the redundancy that Broadsoft offers, and the fact that it just works. However, they are starting to seriously lack features, and there are too many Broadsoft competitors. We are finding that our Broadsoft offering is no different than Comcast, Verizon, or other local providers that offer Broadsoft services to. We are really looking for something that integrates well for the mobile worker. The ability to use their cell phone with the service is key for us. The day's of clients buying $300 Polycom IP phones are slowing down. However, people understand the value and are willing to spend $600 on a smartphone. What commercial solutions are there? ___ VoiceOps mailing list VoiceOps@voiceops.org https://puck.nether.net/mailman/listinfo/voiceops ___ VoiceOps mailing list VoiceOps@voiceops.org https://puck.nether.net/mailman/listinfo/voiceops ___ VoiceOps mailing list VoiceOps@voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
Re: [VoiceOps] Multi Tenant Commercial Softswitch Besides Broadsoft
Max, No, we don't have our own Broadsoft platform we have a white label solution from a wholesaler. With that being said the wholesaler hasn't implemented UC-One, SMS through MessageNow, Mobilelink with Callthrough, or Sprint WMI integration. So they only sticky Broadsoft features that our clients use and would notice are gone if we moved away from Broadsoft are really the toolbar and Broadworks Anywhere. Everything else I think all the other platforms do. We have looked at buying our own Broadsoft, but it just cost too much and is too complex. It amazes me how you can spend so much on a Broadsoft server, and then you must get an Acme Packet, external pop3 server, and and a whole slew of other software and hardware not from Broadsoft just to have a complete Broadsoft solution. A hosted, service provider oriented white label solution works well for our business plan. Does any of the other carriers besides Sprint have a solution similar to WMI? The WMI solution is neat, but Sprint is dead last in carrier rankings. On Thu, Jul 31, 2014 at 6:15 PM, Max Clark max.cl...@gmail.com wrote: Colton, Are you on a hosted/white label Broadsoft installation or do you own your own license? I'm curious because I assume that you have a significant investment in your current platform and dumping that investment would require an even larger investment in another platform (not counting the training, migration, etc...). Metaswitch for example is a fantastic platform, but I don't know of any installation running it for less than $250k. I get the idea of switching from Broadsoft to have service differentiation, but I'd counter with two points. 1) Everyone is using Broadsoft because it works, and 2) if you switch to another licensed platform you'd still be competing with other providers using that platform. So if you are really looking for a unique one of a kind platform you'd probably be better served by rolling your own and partnering/paying Sprint for their WMI platform for your mobile needs. Max On Wed, Jul 30, 2014 at 11:58 AM, Colton Conor colton.co...@gmail.com wrote: So to sum it up, so far I have been recommended the following besides Broadsoft: Metaswitch Genband Alianza *NetSapiens* *XCast Labs* *EnSwitch* *Is there anyone else that to add the this list? The must be service provider grade offering the multi tenant functionality, and management features. * On Tue, Jul 29, 2014 at 12:22 PM, Tim Jackson jackson@gmail.com wrote: As far as tricks with a cell client, Accession from Metaswitch is pretty slick there.. No real SMS integration yet (but you can easily add this since Accession supports XMPP).. On Tue, Jul 29, 2014 at 9:12 AM, Colton Conor colton.co...@gmail.com wrote: To be a little more specific, at minimum the platform should have the following: A device manager for phones for automated provisioning and firmware updates Integrated SMS Functionality Integrate Cell Phone functionality. I guess an app that allows use of your cell phone as an extension, and not just a soft client. Any platform can use Bria! All the standard features that Broadsoft at least provides. Advanced fraud detection! On Tue, Jul 29, 2014 at 9:41 AM, Colton Conor colton.co...@gmail.com wrote: What carrier and service provider multitenant softswitch and pbx systems are on the market today besides Broadsoft? We use a Broadsoft solution today. We like the redundancy that Broadsoft offers, and the fact that it just works. However, they are starting to seriously lack features, and there are too many Broadsoft competitors. We are finding that our Broadsoft offering is no different than Comcast, Verizon, or other local providers that offer Broadsoft services to. We are really looking for something that integrates well for the mobile worker. The ability to use their cell phone with the service is key for us. The day's of clients buying $300 Polycom IP phones are slowing down. However, people understand the value and are willing to spend $600 on a smartphone. What commercial solutions are there? ___ VoiceOps mailing list VoiceOps@voiceops.org https://puck.nether.net/mailman/listinfo/voiceops ___ VoiceOps mailing list VoiceOps@voiceops.org https://puck.nether.net/mailman/listinfo/voiceops ___ VoiceOps mailing list VoiceOps@voiceops.org https://puck.nether.net/mailman/listinfo/voiceops ___ VoiceOps mailing list VoiceOps@voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
Re: [VoiceOps] Multi Tenant Commercial Softswitch Besides Broadsoft
On 7/31/2014 8:57 PM, Colton Conor wrote: Max, No, we don't have our own Broadsoft platform we have a white label solution from a wholesaler. With that being said the wholesaler hasn't implemented UC-One, SMS through MessageNow, Mobilelink with Callthrough, or Sprint WMI integration. So they only sticky Broadsoft features that our clients use and would notice are gone if we moved away from Broadsoft are really the toolbar and Broadworks Anywhere. Everything else I think all the other platforms do. We have looked at buying our own Broadsoft, but it just cost too much and is too complex. It amazes me how you can spend so much on a Broadsoft server, and then you must get an Acme Packet, external pop3 server, and and a whole slew of other software and hardware not from Broadsoft just to have a complete Broadsoft solution. A hosted, service provider oriented white label solution works well for our business plan. Does any of the other carriers besides Sprint have a solution similar to WMI? The WMI solution is neat, but Sprint is dead last in carrier rankings. Sprint is the only one that integrates with a softswitch to turn mobile handsets into extensions. Everyone thinks that it is easy to spin up a softswitch and start offering Hosted UC. There are so freaking many components that have to be stitched together. You can stitch together a BSFT replacement but the question will be: does it scale and is it stable? That question all depends on quantity, volume, usage, etc. That said, you should survey your current customer base to see what they need. It might not be unified messaging (chat, SMS, etc. in one interface). It might be software integration. It might be that most of your customers just want key system emulation. Regards, Peter Radizeski @ RAD-INFO INC Circuits * Bandwidth * Consulting (813) 963-5884 Have you read my blog about telecom? http://blog.tmcnet.com/on-rads-radar/ ___ VoiceOps mailing list VoiceOps@voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
Re: [VoiceOps] Multi Tenant Commercial Softswitch Besides Broadsoft
We get lots of requests for hosted Lync Sent from my Windows Phone From: Peter Rad.mailto:pe...@4isps.com Sent: 7/31/2014 10:55 PM To: voiceops@voiceops.orgmailto:voiceops@voiceops.org Subject: Re: [VoiceOps] Multi Tenant Commercial Softswitch Besides Broadsoft On 7/31/2014 8:57 PM, Colton Conor wrote: Max, No, we don't have our own Broadsoft platform we have a white label solution from a wholesaler. With that being said the wholesaler hasn't implemented UC-One, SMS through MessageNow, Mobilelink with Callthrough, or Sprint WMI integration. So they only sticky Broadsoft features that our clients use and would notice are gone if we moved away from Broadsoft are really the toolbar and Broadworks Anywhere. Everything else I think all the other platforms do. We have looked at buying our own Broadsoft, but it just cost too much and is too complex. It amazes me how you can spend so much on a Broadsoft server, and then you must get an Acme Packet, external pop3 server, and and a whole slew of other software and hardware not from Broadsoft just to have a complete Broadsoft solution. A hosted, service provider oriented white label solution works well for our business plan. Does any of the other carriers besides Sprint have a solution similar to WMI? The WMI solution is neat, but Sprint is dead last in carrier rankings. Sprint is the only one that integrates with a softswitch to turn mobile handsets into extensions. Everyone thinks that it is easy to spin up a softswitch and start offering Hosted UC. There are so freaking many components that have to be stitched together. You can stitch together a BSFT replacement but the question will be: does it scale and is it stable? That question all depends on quantity, volume, usage, etc. That said, you should survey your current customer base to see what they need. It might not be unified messaging (chat, SMS, etc. in one interface). It might be software integration. It might be that most of your customers just want key system emulation. Regards, Peter Radizeski @ RAD-INFO INC Circuits * Bandwidth * Consulting (813) 963-5884 Have you read my blog about telecom? http://blog.tmcnet.com/on-rads-radar/ ___ VoiceOps mailing list VoiceOps@voiceops.org https://puck.nether.net/mailman/listinfo/voiceops ___ VoiceOps mailing list VoiceOps@voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
Re: [VoiceOps] Multi Tenant Commercial Softswitch Besides Broadsoft
When they acquired HIPCOM in the UK, they gained a white-label service. I am assuming it is available in the US. Their BroadCloud offering is all white-label. You could get UC-One and other components white-labeled from BSFT (see http://www.ucstrategies.com/news-analysis/broadsoft-introduces-broadcloud-rcs.aspx) On 7/31/2014 10:59 PM, Colton Conor wrote: Peter, Are you saying that Broadsoft now offers hosted white labeled to service providers without the requirements of hardware or purchase? On Thu, Jul 31, 2014 at 9:16 PM, Peter Rad. pe...@4isps.com mailto:pe...@4isps.com wrote: On 7/31/2014 8:57 PM, Colton Conor wrote: Max, No, we don't have our own Broadsoft platform we have a white label solution from a wholesaler. With that being said the wholesaler hasn't implemented UC-One, SMS through MessageNow, Mobilelink with Callthrough, or Sprint WMI integration. So they only sticky Broadsoft features that our clients use and would notice are gone if we moved away from Broadsoft are really the toolbar and Broadworks Anywhere. Everything else I think all the other platforms do. We have looked at buying our own Broadsoft, but it just cost too much and is too complex. It amazes me how you can spend so much on a Broadsoft server, and then you must get an Acme Packet, external pop3 server, and and a whole slew of other software and hardware not from Broadsoft just to have a complete Broadsoft solution. A hosted, service provider oriented white label solution works well for our business plan. Does any of the other carriers besides Sprint have a solution similar to WMI? The WMI solution is neat, but Sprint is dead last in carrier rankings. Sprint is the only one that integrates with a softswitch to turn mobile handsets into extensions. Everyone thinks that it is easy to spin up a softswitch and start offering Hosted UC. There are so freaking many components that have to be stitched together. You can stitch together a BSFT replacement but the question will be: does it scale and is it stable? That question all depends on quantity, volume, usage, etc. That said, you should survey your current customer base to see what they need. It might not be unified messaging (chat, SMS, etc. in one interface). It might be software integration. It might be that most of your customers just want key system emulation. Regards, Peter Radizeski @ RAD-INFO INC Circuits * Bandwidth * Consulting (813) 963-5884 tel:%28813%29%20963-5884 Have you read my blog about telecom? http://blog.tmcnet.com/on-rads-radar/ ___ VoiceOps mailing list VoiceOps@voiceops.org mailto:VoiceOps@voiceops.org https://puck.nether.net/mailman/listinfo/voiceops ___ VoiceOps mailing list VoiceOps@voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
Re: [VoiceOps] Multi Tenant Commercial Softswitch Besides Broadsoft
Peter, Are you saying that Broadsoft now offers hosted white labeled to service providers without the requirements of hardware or purchase? On Thu, Jul 31, 2014 at 9:16 PM, Peter Rad. pe...@4isps.com wrote: On 7/31/2014 8:57 PM, Colton Conor wrote: Max, No, we don't have our own Broadsoft platform we have a white label solution from a wholesaler. With that being said the wholesaler hasn't implemented UC-One, SMS through MessageNow, Mobilelink with Callthrough, or Sprint WMI integration. So they only sticky Broadsoft features that our clients use and would notice are gone if we moved away from Broadsoft are really the toolbar and Broadworks Anywhere. Everything else I think all the other platforms do. We have looked at buying our own Broadsoft, but it just cost too much and is too complex. It amazes me how you can spend so much on a Broadsoft server, and then you must get an Acme Packet, external pop3 server, and and a whole slew of other software and hardware not from Broadsoft just to have a complete Broadsoft solution. A hosted, service provider oriented white label solution works well for our business plan. Does any of the other carriers besides Sprint have a solution similar to WMI? The WMI solution is neat, but Sprint is dead last in carrier rankings. Sprint is the only one that integrates with a softswitch to turn mobile handsets into extensions. Everyone thinks that it is easy to spin up a softswitch and start offering Hosted UC. There are so freaking many components that have to be stitched together. You can stitch together a BSFT replacement but the question will be: does it scale and is it stable? That question all depends on quantity, volume, usage, etc. That said, you should survey your current customer base to see what they need. It might not be unified messaging (chat, SMS, etc. in one interface). It might be software integration. It might be that most of your customers just want key system emulation. Regards, Peter Radizeski @ RAD-INFO INC Circuits * Bandwidth * Consulting (813) 963-5884 Have you read my blog about telecom? http://blog.tmcnet.com/on- rads-radar/ ___ VoiceOps mailing list VoiceOps@voiceops.org https://puck.nether.net/mailman/listinfo/voiceops ___ VoiceOps mailing list VoiceOps@voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
Re: [VoiceOps] Multi Tenant Commercial Softswitch Besides Broadsoft
Have you tried BroadSoft’s UC One BroudTouch Business Communicator Solution (BTBC). I don’t know of ones that can top Mobile Desktop effectively and still deliver an application rich technology. They also support Mobile Link integrating the cell phone service as well as SMS. We have deployed he full UC One solution. Jay Stewart NextOS Sr. Systems Administrator (480) 426-0099 | jstew...@nextiva.commailto:jstew...@nextiva.com 8800 E. Chaparral Road, Suite 300 | Scottsdale, AZ 85250 From: VoiceOps [mailto:voiceops-boun...@voiceops.org] On Behalf Of Colton Conor Sent: Tuesday, July 29, 2014 7:42 AM To: voiceops@voiceops.org Subject: [VoiceOps] Multi Tenant Commercial Softswitch Besides Broadsoft What carrier and service provider multitenant softswitch and pbx systems are on the market today besides Broadsoft? We use a Broadsoft solution today. We like the redundancy that Broadsoft offers, and the fact that it just works. However, they are starting to seriously lack features, and there are too many Broadsoft competitors. We are finding that our Broadsoft offering is no different than Comcast, Verizon, or other local providers that offer Broadsoft services to. We are really looking for something that integrates well for the mobile worker. The ability to use their cell phone with the service is key for us. The day's of clients buying $300 Polycom IP phones are slowing down. However, people understand the value and are willing to spend $600 on a smartphone. What commercial solutions are there? ___ VoiceOps mailing list VoiceOps@voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
Re: [VoiceOps] Multi Tenant Commercial Softswitch Besides Broadsoft
Jay, Our provider has partially deployed UC-One. They don't support call through/mobility/SMS functionality though, so we find it limiting so far. Correct me if I am wrong but SMS though Broadsoft is still done the Message Now application that is separate and not integrated with UC-One right? I like the idea of using cellular minutes as SIP clients on smartphones don't work well especially when traveling. Cellular voice calls jump between towers when traveling in a call, but data does not. I have heard some Broadsoft providers have integrate with Sprint's wireless solution. On Wed, Jul 30, 2014 at 3:12 PM, Jay Stewart jstew...@nextiva.com wrote: Have you tried BroadSoft’s UC One BroudTouch Business Communicator Solution (BTBC). I don’t know of ones that can top Mobile Desktop effectively and still deliver an application rich technology. They also support Mobile Link integrating the cell phone service as well as SMS. We have deployed he full UC One solution. Jay Stewart NextOS Sr. Systems Administrator (480) 426-0099 | jstew...@nextiva.com 8800 E. Chaparral Road, Suite 300 | Scottsdale, AZ 85250 *From:* VoiceOps [mailto:voiceops-boun...@voiceops.org] *On Behalf Of *Colton Conor *Sent:* Tuesday, July 29, 2014 7:42 AM *To:* voiceops@voiceops.org *Subject:* [VoiceOps] Multi Tenant Commercial Softswitch Besides Broadsoft What carrier and service provider multitenant softswitch and pbx systems are on the market today besides Broadsoft? We use a Broadsoft solution today. We like the redundancy that Broadsoft offers, and the fact that it just works. However, they are starting to seriously lack features, and there are too many Broadsoft competitors. We are finding that our Broadsoft offering is no different than Comcast, Verizon, or other local providers that offer Broadsoft services to. We are really looking for something that integrates well for the mobile worker. The ability to use their cell phone with the service is key for us. The day's of clients buying $300 Polycom IP phones are slowing down. However, people understand the value and are willing to spend $600 on a smartphone. What commercial solutions are there? ___ VoiceOps mailing list VoiceOps@voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
Re: [VoiceOps] Multi Tenant Commercial Softswitch Besides Broadsoft
Yes indeed, partial deployment makes it difficult to get all the functionality you are looking for. Yes the SMS is a separate package, but the point behind this is BroadSoft has three primary product lines: 1) BroadWorks, 2) BroudTouch, and BroadCloud which have some overlap and integration into what they consider the overall UC ONE solution. SMS is part of the BroudTouch product family which includes, Business Communicator, Mobile Link and SMS. The issues while traveling can exasperate QoS on phone calls when switching from a 4G to 3G for example, however data ‘does’ transfer from one tower to the next. The newer release of BTBC Client (R20) specifically addresses these issues and have dramatically improved since the initial release 9.0 and 10.0. I enjoy using my smart phone as my business line (well an SCA). I use it when I’m working from home, commuting, and hand off from calls. With that said, I only have experience on a few technologies including BroadSoft BroadWorks. I wish you well on your search! Jay Stewart NextOS Sr. Systems Administrator (480) 426-0099 | jstew...@nextiva.commailto:jstew...@nextiva.com 8800 E. Chaparral Road, Suite 300 | Scottsdale, AZ 85250 From: Colton Conor [mailto:colton.co...@gmail.com] Sent: Wednesday, July 30, 2014 1:52 PM To: Jay Stewart Cc: voiceops@voiceops.org Subject: Re: [VoiceOps] Multi Tenant Commercial Softswitch Besides Broadsoft Jay, Our provider has partially deployed UC-One. They don't support call through/mobility/SMS functionality though, so we find it limiting so far. Correct me if I am wrong but SMS though Broadsoft is still done the Message Now application that is separate and not integrated with UC-One right? I like the idea of using cellular minutes as SIP clients on smartphones don't work well especially when traveling. Cellular voice calls jump between towers when traveling in a call, but data does not. I have heard some Broadsoft providers have integrate with Sprint's wireless solution. On Wed, Jul 30, 2014 at 3:12 PM, Jay Stewart jstew...@nextiva.commailto:jstew...@nextiva.com wrote: Have you tried BroadSoft’s UC One BroudTouch Business Communicator Solution (BTBC). I don’t know of ones that can top Mobile Desktop effectively and still deliver an application rich technology. They also support Mobile Link integrating the cell phone service as well as SMS. We have deployed he full UC One solution. Jay Stewart NextOS Sr. Systems Administrator (480) 426-0099tel:%28480%29%20426-0099 | jstew...@nextiva.commailto:jstew...@nextiva.com 8800 E. Chaparral Road, Suite 300 | Scottsdale, AZ 85250 From: VoiceOps [mailto:voiceops-boun...@voiceops.orgmailto:voiceops-boun...@voiceops.org] On Behalf Of Colton Conor Sent: Tuesday, July 29, 2014 7:42 AM To: voiceops@voiceops.orgmailto:voiceops@voiceops.org Subject: [VoiceOps] Multi Tenant Commercial Softswitch Besides Broadsoft What carrier and service provider multitenant softswitch and pbx systems are on the market today besides Broadsoft? We use a Broadsoft solution today. We like the redundancy that Broadsoft offers, and the fact that it just works. However, they are starting to seriously lack features, and there are too many Broadsoft competitors. We are finding that our Broadsoft offering is no different than Comcast, Verizon, or other local providers that offer Broadsoft services to. We are really looking for something that integrates well for the mobile worker. The ability to use their cell phone with the service is key for us. The day's of clients buying $300 Polycom IP phones are slowing down. However, people understand the value and are willing to spend $600 on a smartphone. What commercial solutions are there? ___ VoiceOps mailing list VoiceOps@voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
Re: [VoiceOps] Multi Tenant Commercial Softswitch Besides Broadsoft
BroudTouch contains clients, BroadCloud is what clients connect to and includes web collaboration. To you second point, I can’t guarantee your service provider, coverage aspects, reliability, etc, but yes the technology deploys TCP/IP and of source sends RTP as UDP (Connectionless oriented), so when you connect from tower to tower your broadcasts and IP address get migrated and switch traffic the same. I can’t speak on behalf of BroadSoft engineering but that have stated in release notes there was more design consideration into the mobility aspect network aspect. I can affirm this as we’ve deployed both versions. Jay Stewart NextOS Sr. Systems Administrator (480) 426-0099 | jstew...@nextiva.commailto:jstew...@nextiva.com 8800 E. Chaparral Road, Suite 300 | Scottsdale, AZ 85250 From: Colton Conor [mailto:colton.co...@gmail.com] Sent: Wednesday, July 30, 2014 2:59 PM To: Jay Stewart Cc: voiceops@voiceops.org Subject: Re: [VoiceOps] Multi Tenant Commercial Softswitch Besides Broadsoft Jay, So what is the difference between BroadTouch and BroadCloud? I know what Broadworks is. So you are saying that data connections are maintained and do jump between cell towers? So if am traveling 70MPH down the road using a softphone like BTBC that use the data connection I won't have the call drop? I know cell minutes jump between towers because I have traveled in a truck for hours at a time on a cell phone and the call has not dropped. I have heard that only cell minutes not data jumps. What makes the new version 20 of the BTBC client do this successfully? Also, whey does Broadsoft have so many versions listed in the Google Play store: https://play.google.com/store/apps/developer?id=BroadSoft,+Inc.hl=en Are the first four apps the same thing just different versions? I assume 2015 is the latest? MobileLink looks great to make outbound calls using cellular minutes with your Broadworks number. Does MobileLink do anything for inbound calls from Broadworks? Are you just supposed to use Broadworks Anywhere with answer confirmation for inbound to mobile? On Wed, Jul 30, 2014 at 4:01 PM, Jay Stewart jstew...@nextiva.commailto:jstew...@nextiva.com wrote: Yes indeed, partial deployment makes it difficult to get all the functionality you are looking for. Yes the SMS is a separate package, but the point behind this is BroadSoft has three primary product lines: 1) BroadWorks, 2) BroudTouch, and BroadCloud which have some overlap and integration into what they consider the overall UC ONE solution. SMS is part of the BroudTouch product family which includes, Business Communicator, Mobile Link and SMS. The issues while traveling can exasperate QoS on phone calls when switching from a 4G to 3G for example, however data ‘does’ transfer from one tower to the next. The newer release of BTBC Client (R20) specifically addresses these issues and have dramatically improved since the initial release 9.0 and 10.0. I enjoy using my smart phone as my business line (well an SCA). I use it when I’m working from home, commuting, and hand off from calls. With that said, I only have experience on a few technologies including BroadSoft BroadWorks. I wish you well on your search! Jay Stewart NextOS Sr. Systems Administrator (480) 426-0099tel:%28480%29%20426-0099 | jstew...@nextiva.commailto:jstew...@nextiva.com 8800 E. Chaparral Road, Suite 300 | Scottsdale, AZ 85250 From: Colton Conor [mailto:colton.co...@gmail.commailto:colton.co...@gmail.com] Sent: Wednesday, July 30, 2014 1:52 PM To: Jay Stewart Cc: voiceops@voiceops.orgmailto:voiceops@voiceops.org Subject: Re: [VoiceOps] Multi Tenant Commercial Softswitch Besides Broadsoft Jay, Our provider has partially deployed UC-One. They don't support call through/mobility/SMS functionality though, so we find it limiting so far. Correct me if I am wrong but SMS though Broadsoft is still done the Message Now application that is separate and not integrated with UC-One right? I like the idea of using cellular minutes as SIP clients on smartphones don't work well especially when traveling. Cellular voice calls jump between towers when traveling in a call, but data does not. I have heard some Broadsoft providers have integrate with Sprint's wireless solution. On Wed, Jul 30, 2014 at 3:12 PM, Jay Stewart jstew...@nextiva.commailto:jstew...@nextiva.com wrote: Have you tried BroadSoft’s UC One BroudTouch Business Communicator Solution (BTBC). I don’t know of ones that can top Mobile Desktop effectively and still deliver an application rich technology. They also support Mobile Link integrating the cell phone service as well as SMS. We have deployed he full UC One solution. Jay Stewart NextOS Sr. Systems Administrator (480) 426-0099tel:%28480%29%20426-0099 | jstew...@nextiva.commailto:jstew...@nextiva.com 8800 E. Chaparral Road, Suite 300 | Scottsdale, AZ 85250 From: VoiceOps [mailto:voiceops-boun...@voiceops.orgmailto:voiceops-boun
Re: [VoiceOps] Multi Tenant Commercial Softswitch Besides Broadsoft
Jay, So what is the difference between BroadTouch and BroadCloud? I know what Broadworks is. So you are saying that data connections are maintained and do jump between cell towers? So if am traveling 70MPH down the road using a softphone like BTBC that use the data connection I won't have the call drop? I know cell minutes jump between towers because I have traveled in a truck for hours at a time on a cell phone and the call has not dropped. I have heard that only cell minutes not data jumps. What makes the new version 20 of the BTBC client do this successfully? Also, whey does Broadsoft have so many versions listed in the Google Play store: https://play.google.com/store/apps/developer?id=BroadSoft,+Inc.hl=en Are the first four apps the same thing just different versions? I assume 2015 is the latest? MobileLink looks great to make outbound calls using cellular minutes with your Broadworks number. Does MobileLink do anything for inbound calls from Broadworks? Are you just supposed to use Broadworks Anywhere with answer confirmation for inbound to mobile? On Wed, Jul 30, 2014 at 4:01 PM, Jay Stewart jstew...@nextiva.com wrote: Yes indeed, partial deployment makes it difficult to get all the functionality you are looking for. Yes the SMS is a separate package, but the point behind this is BroadSoft has three primary product lines: 1) BroadWorks, 2) BroudTouch, and BroadCloud which have some overlap and integration into what they consider the overall UC ONE solution. SMS is part of the BroudTouch product family which includes, Business Communicator, Mobile Link and SMS. The issues while traveling can exasperate QoS on phone calls when switching from a 4G to 3G for example, however data ‘does’ transfer from one tower to the next. The newer release of BTBC Client (R20) specifically addresses these issues and have dramatically improved since the initial release 9.0 and 10.0. I enjoy using my smart phone as my business line (well an SCA). I use it when I’m working from home, commuting, and hand off from calls. With that said, I only have experience on a few technologies including BroadSoft BroadWorks. I wish you well on your search! Jay Stewart NextOS Sr. Systems Administrator (480) 426-0099 | jstew...@nextiva.com 8800 E. Chaparral Road, Suite 300 | Scottsdale, AZ 85250 *From:* Colton Conor [mailto:colton.co...@gmail.com] *Sent:* Wednesday, July 30, 2014 1:52 PM *To:* Jay Stewart *Cc:* voiceops@voiceops.org *Subject:* Re: [VoiceOps] Multi Tenant Commercial Softswitch Besides Broadsoft Jay, Our provider has partially deployed UC-One. They don't support call through/mobility/SMS functionality though, so we find it limiting so far. Correct me if I am wrong but SMS though Broadsoft is still done the Message Now application that is separate and not integrated with UC-One right? I like the idea of using cellular minutes as SIP clients on smartphones don't work well especially when traveling. Cellular voice calls jump between towers when traveling in a call, but data does not. I have heard some Broadsoft providers have integrate with Sprint's wireless solution. On Wed, Jul 30, 2014 at 3:12 PM, Jay Stewart jstew...@nextiva.com wrote: Have you tried BroadSoft’s UC One BroudTouch Business Communicator Solution (BTBC). I don’t know of ones that can top Mobile Desktop effectively and still deliver an application rich technology. They also support Mobile Link integrating the cell phone service as well as SMS. We have deployed he full UC One solution. Jay Stewart NextOS Sr. Systems Administrator (480) 426-0099 | jstew...@nextiva.com 8800 E. Chaparral Road, Suite 300 | Scottsdale, AZ 85250 *From:* VoiceOps [mailto:voiceops-boun...@voiceops.org] *On Behalf Of *Colton Conor *Sent:* Tuesday, July 29, 2014 7:42 AM *To:* voiceops@voiceops.org *Subject:* [VoiceOps] Multi Tenant Commercial Softswitch Besides Broadsoft What carrier and service provider multitenant softswitch and pbx systems are on the market today besides Broadsoft? We use a Broadsoft solution today. We like the redundancy that Broadsoft offers, and the fact that it just works. However, they are starting to seriously lack features, and there are too many Broadsoft competitors. We are finding that our Broadsoft offering is no different than Comcast, Verizon, or other local providers that offer Broadsoft services to. We are really looking for something that integrates well for the mobile worker. The ability to use their cell phone with the service is key for us. The day's of clients buying $300 Polycom IP phones are slowing down. However, people understand the value and are willing to spend $600 on a smartphone. What commercial solutions are there? ___ VoiceOps mailing list VoiceOps@voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
Re: [VoiceOps] Multi Tenant Commercial Softswitch Besides Broadsoft
Net sapiens is a good viable option. With geo redundancy and an interesting pricing model where you only pay for simultaneous ports rather than licenses. Shripal On Jul 29, 2014, at 10:41 AM, Colton Conor colton.co...@gmail.com wrote: What carrier and service provider multitenant softswitch and pbx systems are on the market today besides Broadsoft? We use a Broadsoft solution today. We like the redundancy that Broadsoft offers, and the fact that it just works. However, they are starting to seriously lack features, and there are too many Broadsoft competitors. We are finding that our Broadsoft offering is no different than Comcast, Verizon, or other local providers that offer Broadsoft services to. We are really looking for something that integrates well for the mobile worker. The ability to use their cell phone with the service is key for us. The day's of clients buying $300 Polycom IP phones are slowing down. However, people understand the value and are willing to spend $600 on a smartphone. What commercial solutions are there? ___ VoiceOps mailing list VoiceOps@voiceops.org https://puck.nether.net/mailman/listinfo/voiceops ___ VoiceOps mailing list VoiceOps@voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
Re: [VoiceOps] Multi Tenant Commercial Softswitch Besides Broadsoft
I should clarify that I don't own a netsapiens as we are currently wedded to our bsft and m6, however I evaluated it and was really impressed. Shripal On Jul 29, 2014, at 12:02 PM, Nick Crocker nick.croc...@gmail.com wrote: Second this, NetSapiens is a great platform. I came from many years of Broadsoft, I adapted to NS pretty quickly and there support and dev team are great people. Nick On Tue, Jul 29, 2014 at 10:39 AM, Shripal Daphtary shrip...@gmail.com wrote: Net sapiens is a good viable option. With geo redundancy and an interesting pricing model where you only pay for simultaneous ports rather than licenses. Shripal On Jul 29, 2014, at 10:41 AM, Colton Conor colton.co...@gmail.com wrote: What carrier and service provider multitenant softswitch and pbx systems are on the market today besides Broadsoft? We use a Broadsoft solution today. We like the redundancy that Broadsoft offers, and the fact that it just works. However, they are starting to seriously lack features, and there are too many Broadsoft competitors. We are finding that our Broadsoft offering is no different than Comcast, Verizon, or other local providers that offer Broadsoft services to. We are really looking for something that integrates well for the mobile worker. The ability to use their cell phone with the service is key for us. The day's of clients buying $300 Polycom IP phones are slowing down. However, people understand the value and are willing to spend $600 on a smartphone. What commercial solutions are there? ___ VoiceOps mailing list VoiceOps@voiceops.org https://puck.nether.net/mailman/listinfo/voiceops ___ VoiceOps mailing list VoiceOps@voiceops.org https://puck.nether.net/mailman/listinfo/voiceops ___ VoiceOps mailing list VoiceOps@voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
Re: [VoiceOps] Multi Tenant Commercial Softswitch Besides Broadsoft
We support lots of NS platform customers out there (wholesale Origination, Term etc.) and all of them seem to be very happy with the platform. Rick From: VoiceOps [mailto:voiceops-boun...@voiceops.org] On Behalf Of Nick Crocker Sent: Tuesday, July 29, 2014 9:02 AM To: Shripal Daphtary Cc: voiceops@voiceops.org Subject: Re: [VoiceOps] Multi Tenant Commercial Softswitch Besides Broadsoft Second this, NetSapiens is a great platform. I came from many years of Broadsoft, I adapted to NS pretty quickly and there support and dev team are great people. Nick On Tue, Jul 29, 2014 at 10:39 AM, Shripal Daphtary shrip...@gmail.commailto:shrip...@gmail.com wrote: Net sapiens is a good viable option. With geo redundancy and an interesting pricing model where you only pay for simultaneous ports rather than licenses. Shripal On Jul 29, 2014, at 10:41 AM, Colton Conor colton.co...@gmail.commailto:colton.co...@gmail.com wrote: What carrier and service provider multitenant softswitch and pbx systems are on the market today besides Broadsoft? We use a Broadsoft solution today. We like the redundancy that Broadsoft offers, and the fact that it just works. However, they are starting to seriously lack features, and there are too many Broadsoft competitors. We are finding that our Broadsoft offering is no different than Comcast, Verizon, or other local providers that offer Broadsoft services to. We are really looking for something that integrates well for the mobile worker. The ability to use their cell phone with the service is key for us. The day's of clients buying $300 Polycom IP phones are slowing down. However, people understand the value and are willing to spend $600 on a smartphone. What commercial solutions are there? ___ VoiceOps mailing list VoiceOps@voiceops.orgmailto:VoiceOps@voiceops.org https://puck.nether.net/mailman/listinfo/voiceops ___ VoiceOps mailing list VoiceOps@voiceops.orgmailto:VoiceOps@voiceops.org https://puck.nether.net/mailman/listinfo/voiceops ___ VoiceOps mailing list VoiceOps@voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
Re: [VoiceOps] Multi Tenant Commercial Softswitch Besides Broadsoft
As far as tricks with a cell client, Accession from Metaswitch is pretty slick there.. No real SMS integration yet (but you can easily add this since Accession supports XMPP).. On Tue, Jul 29, 2014 at 9:12 AM, Colton Conor colton.co...@gmail.com wrote: To be a little more specific, at minimum the platform should have the following: A device manager for phones for automated provisioning and firmware updates Integrated SMS Functionality Integrate Cell Phone functionality. I guess an app that allows use of your cell phone as an extension, and not just a soft client. Any platform can use Bria! All the standard features that Broadsoft at least provides. Advanced fraud detection! On Tue, Jul 29, 2014 at 9:41 AM, Colton Conor colton.co...@gmail.com wrote: What carrier and service provider multitenant softswitch and pbx systems are on the market today besides Broadsoft? We use a Broadsoft solution today. We like the redundancy that Broadsoft offers, and the fact that it just works. However, they are starting to seriously lack features, and there are too many Broadsoft competitors. We are finding that our Broadsoft offering is no different than Comcast, Verizon, or other local providers that offer Broadsoft services to. We are really looking for something that integrates well for the mobile worker. The ability to use their cell phone with the service is key for us. The day's of clients buying $300 Polycom IP phones are slowing down. However, people understand the value and are willing to spend $600 on a smartphone. What commercial solutions are there? ___ VoiceOps mailing list VoiceOps@voiceops.org https://puck.nether.net/mailman/listinfo/voiceops ___ VoiceOps mailing list VoiceOps@voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
