Re: The iTunes Store is temporarily unavailable. Please try again later

[Ronda Brown]

Hi again Tim,

I won't add to Neil's reply.
I've been meaning to suggest Mac mini direct Ethernet connection to the Gateway 
not to AirPort Extreme LAN port in each of my replies to you and notice I 
haven't :(

You mentioned that you have the Airport Wi-Fi signal turned OFF on Mac mini so 
try:

1. Connect Mac mini directly via Ethernet cable directly to a LAN port (Yellow) 
on the Gateway modem (not a LAN on AirPort Extreme)

2. Reboot the Gateway and your Mac mini

Cheers,
Ronni
Sent from Ronni's iPad4


> On 20 Mar 2016, at 10:02 AM, Tim Law  wrote:
> 
> I agree Ronni, it’s not the most highly regarded. The modem was a free 
> ‘upgrade’ when Telstra uprated the Cable network/capacity/something and my 
> reliable Motorola Surfboard modem wouldn’t work on the network anymore - and 
> it was speed limited. 
> 
> I get the logic of the process you describe, but if the modem is the problem 
> I would have thought that like you said, it would lose connection and reset. 
> Or the Airport would sense a lost signal and show the orange light for no 
> service. Neither of these things occur
> 
> I guess it’s feasible iTunes might be more sensitive to micro dropouts that 
> don’t seem to impact on other downloads. The modem also has a thing called 
> QOS - that is supposed to assist with gaming and downloads. It seems it is 
> built in and cannot be turned off for problem solving - at least not in 
> Bridge mode anyway. And I need to have it set to Bridge mode so I can get my 
> Dell 3110CN laser printer to work on the network via the Airport Extreme. 
> 
> It’d be nice if there was another cable modem option available, but it seems 
> not. Sigh. 
> 
> Thanks again
> 
> Tim
> 
> 
>> On 20 Mar 2016, at 8:48 AM, Ronda Brown  wrote:
>> 
>> Oh YES! That Telstra Cable rebranded modem is well known for Dropouts!!
>> A Google search will show thousands of customers experiencing connection 
>> dropouts!
>> And having it locked down so you are unable to change settings - bad!
>> 
>> The iTunes Store gives the unavailable message because you lost the 
>> connection to it therefore 'it is no longer available'?
>> 
>> Sent from Ronni's iPad4
>> 
>> 
>>> On 20 Mar 2016, at 8:26 AM, Tim Law  wrote:
>>> 
>>> Thanks Ronni,
>>> 
>>> Yes you are correct, it is a Netgear Telstra Gateway Max C6300BD-1TLAUS
>>> 
>>> I will check the modem lights, but the modem log says System Up Time 6 days 
>>> 15h:22m:55s
>>> My problems occurred most recently less than 3 days ago. 
>>> Generally when the modem restarts it takes quite a few minutes to reboot, 
>>> then the Airport takes a while to reconnect, the kids complain - ie it’s a 
>>> significant life event and very noticeable - and I have not noticed the 
>>> modem rebooting when the iTunes store stops updating apps. 
>>> 
>>> There are no firewall settings available on the modem user interface. This 
>>> modem is criticised on Whirlpool for it’s cut down settings, problems with 
>>> connecting a printer amongst other things.
>>> 
>>> Yes, the OSX is protected by the System Firewall being on, and the Airport 
>>> is WPS2 protected. 
>>> 
>>> I’ll wait a few weeks until I have a few apps I need to update and take 
>>> more notes on any messages in Console and the network
>>> 
>>> Thanks for your ideas so far
>>> 
>>> Tim
>>> 
>>> 
>>> 
>>> 
 On 20 Mar 2016, at 7:46 AM, Ronni Brown  wrote:
 
 Hi Tim,
 
 I’m fairly sure The Gateway Max cable Modem is a re-brand Netgear Modem.
 Have you noticed the lights on the Modem when the dropout happens?
 I would suspect the cable modem drops out / looses internet connection and 
 forces the modem to restart.
 
 Log in to the Modem and check for a DoS (Denial of Service) setting in 
 firewall settings. 
 Disable this setting - save settings - and Reboot the Modem.
 Test to see if the modem then holds a solid connection for 24 hours or so.
 If it makes no difference at all, you can turn it on again. 
 
 Your Mac is protected by the OS X  System Firewall ON and your Airport 
 wireless network WPA2 protected.
 If you are dropping the connection on the wireless network, have you tried 
 changing channels on 5GHz & 2.5GHz bands?
 
 
 Cheers,
 Ronni
 
> On 19 Mar 2016, at 5:58 PM, Tim Law  wrote:
> 
> Thanks Ronni,
> 
> It is more B than A
> 
> Keychain First Aid was removed in the previous version of OSX.
> 
> 
>> B) Does it start to download updates but then times out after awhile & 
>> you receive the message?
> 
> 
> As an example, I hadn’t updated the apps via iTunes for a couple of 
> weeks, so there were probably 20 to download. I click on Download all 
> Updates and click the small circle at the top right of the screen that 
> shows me what is downloading.  I’m on a fairly fast connection so 

Re: The iTunes Store is temporarily unavailable. Please try again later

[Neil Houghton]

Hi Tim,

I¹ve been following with interest &, as usual, learning lots from Ronni.

I just have one comment ­ in my experience, the airport can and does
sometimes continue to have a green light showing when the internet is down ­
I think it depends on Œhow down things¹ are.

In my case I have a billion router (ADSL not cable) in bridge mode feeding
through an Apple Airport which creates the wireless network.


The billion WAS a good router but it is now 10 years old and definitely in
need of replacing ­ however, it still hangs in there most of the time. It
does now have a tendency to drop out so, if the net seems to stop working, a
quick check of the Dropbox menu icon (which is now greyed out) quickly
confirms that I have lost connection. The actual airport menu icon can take
a bit longer to put up the ³!² warning for no internet connection.

Anyway, a quick modem reset by switch off/on soon fixes it but, and this is
the relevant point, the modem lights will all be showing no problem (ADSL
OK) and the airport light is still green ­ nevertheless rebooting the modem
always fixes the problem ­ even though the modem indicators are not showing
any problem!

So...  It might be that you ARE loosing the connection to the iTunes store ­
without the modem necessarily INDICATING a problem.


Just a thought.



Cheers



Neil
-- 
Neil R. Houghton
Albany, Western Australia
Tel: +61 8 9841 6063
Email: n...@possumology.com







on 20/3/16 10:02, Tim Law at t...@peoplehelp.com.au wrote:

> I agree Ronni, it¹s not the most highly regarded. The modem was a free
> Œupgrade¹ when Telstra uprated the Cable network/capacity/something and my
> reliable Motorola Surfboard modem wouldn¹t work on the network anymore - and
> it was speed limited.
> 
> I get the logic of the process you describe, but if the modem is the problem I
> would have thought that like you said, it would lose connection and reset. Or
> the Airport would sense a lost signal and show the orange light for no
> service. Neither of these things occur
> 
> I guess it¹s feasible iTunes might be more sensitive to micro dropouts that
> don¹t seem to impact on other downloads. The modem also has a thing called QOS
> - that is supposed to assist with gaming and downloads. It seems it is built
> in and cannot be turned off for problem solving - at least not in Bridge mode
> anyway. And I need to have it set to Bridge mode so I can get my Dell 3110CN
> laser printer to work on the network via the Airport Extreme.
> 
> It¹d be nice if there was another cable modem option available, but it seems
> not. Sigh. 
> 
> Thanks again
> 
> Tim
> 
> 
>> On 20 Mar 2016, at 8:48 AM, Ronda Brown  wrote:
>> 
>> Oh YES! That Telstra Cable rebranded modem is well known for Dropouts!!
>> A Google search will show thousands of customers experiencing connection
>> dropouts!
>> And having it locked down so you are unable to change settings - bad!
>> 
>> The iTunes Store gives the unavailable message because you lost the
>> connection to it therefore 'it is no longer available'?
>> 
>> Sent from Ronni's iPad4
>> 
>> 
>> On 20 Mar 2016, at 8:26 AM, Tim Law  wrote:
>> 
>>> Thanks Ronni,
>>> 
>>> Yes you are correct, it is a Netgear Telstra Gateway Max C6300BD-1TLAUS
>>> 
>>> I will check the modem lights, but the modem log says System Up Time 6 days
>>> 15h:22m:55s
>>> My problems occurred most recently less than 3 days ago.
>>> Generally when the modem restarts it takes quite a few minutes to reboot,
>>> then the Airport takes a while to reconnect, the kids complain - ie it¹s a
>>> significant life event and very noticeable - and I have not noticed the
>>> modem rebooting when the iTunes store stops updating apps.
>>> 
>>> There are no firewall settings available on the modem user interface. This
>>> modem is criticised on Whirlpool for it¹s cut down settings, problems with
>>> connecting a printer amongst other things.
>>> 
>>> Yes, the OSX is protected by the System Firewall being on, and the Airport
>>> is WPS2 protected.
>>> 
>>> I¹ll wait a few weeks until I have a few apps I need to update and take more
>>> notes on any messages in Console and the network
>>> 
>>> Thanks for your ideas so far
>>> 
>>> Tim
>>> 
>>> 
>>> 
>>> 
 On 20 Mar 2016, at 7:46 AM, Ronni Brown  wrote:
 
 Hi Tim,
 
 I¹m fairly sure The Gateway Max cable Modem is a re-brand Netgear Modem.
 Have you noticed the lights on the Modem when the dropout happens?
 I would suspect the cable modem drops out / looses internet connection and
 forces the modem to restart.
 
 Log in to the Modem and check for a DoS (Denial of Service) setting in
 firewall settings.
 Disable this setting - save settings - and Reboot the Modem.
 Test to see if the modem then holds a solid connection for 24 hours or so.
 If it makes no difference at all, you can turn it on again.
 
 Your Mac is protected by the OS X  System Firewall 

Re: Cloud Printing from iOS devices

[Ronda Brown]

Hi Peter,

You might find some helpful information here:
Brother MFC-9335CDW MF Laser Printer
Brother iPrint app, AirPrint, Google Cloud PrintTM & Wi-Fi DirectTM,NFC 
Web Connect Print from and scan to DropBox, Evernote®, Facebook, Flickr®, 
Google DriveTM, PicasaTM & SkyDrive® 





Sent from Ronni's iPad4


> On 19 Mar 2016, at 1:55 PM, Peter Crisp  wrote:
> 
> HIi there, I have recently bought myself a Brother printer an MFC-9335CDW and 
> it is a Laser Multifunction. Brother have a good app "iPrint and Scan" and 
> within that is the ability to print documents, photos etc remotely. Whilst I 
> struggle a little particularly with iCloud, I am able to fumble my way 
> through getting documents up into Google drive and then via the app can print 
> attachments remotely to the printer that I manage to save into Google drive. 
> 
> My main question is if I simply want to print an email body (not with any 
> attachments) from a location away from the WiFi network the printer is 
> located on (and hence not an 'airprint' print job), there doesn't seem to be 
> a way to do that. I think I understand that to print remotely, I have to get 
> the object I'm trying to print into the Cloud (either iCloud Drive, Google 
> Drive, Dropbox) somewhere and then tell the app to print that object from the 
> cloud service wherever I placed it. 
> 
> Has anyone else experienced and resolved this conundrum?
> 
> Regards
> 
> 
> Pete
> -- The WA Macintosh User Group Mailing List --
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> 
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Re: The iTunes Store is temporarily unavailable. Please try again later

[Tim Law]

I agree Ronni, it’s not the most highly regarded. The modem was a free 
‘upgrade’ when Telstra uprated the Cable network/capacity/something and my 
reliable Motorola Surfboard modem wouldn’t work on the network anymore - and it 
was speed limited. 

I get the logic of the process you describe, but if the modem is the problem I 
would have thought that like you said, it would lose connection and reset. Or 
the Airport would sense a lost signal and show the orange light for no service. 
Neither of these things occur

I guess it’s feasible iTunes might be more sensitive to micro dropouts that 
don’t seem to impact on other downloads. The modem also has a thing called QOS 
- that is supposed to assist with gaming and downloads. It seems it is built in 
and cannot be turned off for problem solving - at least not in Bridge mode 
anyway. And I need to have it set to Bridge mode so I can get my Dell 3110CN 
laser printer to work on the network via the Airport Extreme. 

It’d be nice if there was another cable modem option available, but it seems 
not. Sigh. 

Thanks again

Tim


> On 20 Mar 2016, at 8:48 AM, Ronda Brown  wrote:
> 
> Oh YES! That Telstra Cable rebranded modem is well known for Dropouts!!
> A Google search will show thousands of customers experiencing connection 
> dropouts!
> And having it locked down so you are unable to change settings - bad!
> 
> The iTunes Store gives the unavailable message because you lost the 
> connection to it therefore 'it is no longer available'?
> 
> Sent from Ronni's iPad4
> 
> 
> On 20 Mar 2016, at 8:26 AM, Tim Law  > wrote:
> 
>> Thanks Ronni,
>> 
>> Yes you are correct, it is a Netgear Telstra Gateway Max C6300BD-1TLAUS
>> 
>> I will check the modem lights, but the modem log says System Up Time 6 days 
>> 15h:22m:55s
>> My problems occurred most recently less than 3 days ago. 
>> Generally when the modem restarts it takes quite a few minutes to reboot, 
>> then the Airport takes a while to reconnect, the kids complain - ie it’s a 
>> significant life event and very noticeable - and I have not noticed the 
>> modem rebooting when the iTunes store stops updating apps. 
>> 
>> There are no firewall settings available on the modem user interface. This 
>> modem is criticised on Whirlpool for it’s cut down settings, problems with 
>> connecting a printer amongst other things.
>> 
>> Yes, the OSX is protected by the System Firewall being on, and the Airport 
>> is WPS2 protected. 
>> 
>> I’ll wait a few weeks until I have a few apps I need to update and take more 
>> notes on any messages in Console and the network
>> 
>> Thanks for your ideas so far
>> 
>> Tim
>> 
>> 
>> 
>> 
>>> On 20 Mar 2016, at 7:46 AM, Ronni Brown >> > wrote:
>>> 
>>> Hi Tim,
>>> 
>>> I’m fairly sure The Gateway Max cable Modem is a re-brand Netgear Modem.
>>> Have you noticed the lights on the Modem when the dropout happens?
>>> I would suspect the cable modem drops out / looses internet connection and 
>>> forces the modem to restart.
>>> 
>>> Log in to the Modem and check for a DoS (Denial of Service) setting in 
>>> firewall settings. 
>>> Disable this setting - save settings - and Reboot the Modem.
>>> Test to see if the modem then holds a solid connection for 24 hours or so.
>>> If it makes no difference at all, you can turn it on again. 
>>> 
>>> Your Mac is protected by the OS X  System Firewall ON and your Airport 
>>> wireless network WPA2 protected.
>>> If you are dropping the connection on the wireless network, have you tried 
>>> changing channels on 5GHz & 2.5GHz bands?
>>> 
>>> 
>>> Cheers,
>>> Ronni
>>> 
 On 19 Mar 2016, at 5:58 PM, Tim Law > wrote:
 
 Thanks Ronni,
 
 It is more B than A
 
 Keychain First Aid was removed in the previous version of OSX.
 
 
> B) Does it start to download updates but then times out after awhile & 
> you receive the message?
 
 
 As an example, I hadn’t updated the apps via iTunes for a couple of weeks, 
 so there were probably 20 to download. I click on Download all Updates and 
 click the small circle at the top right of the screen that shows me what 
 is downloading.  I’m on a fairly fast connection so they download with 
 reasonable speed and I have selected Multiple Downloads. Then after a 
 period - not a consistent period - perhaps 30 seconds to a minute - the 
 download will stop and the error message shows up. 
 
 I cannot see anything useful in Console, but aren’t sure what to look for. 
 To help me view the most current, I have cleared the screen of old logs. 
 Nothing new is showing up. (The downloads are now completed so I’ll have 
 to wait for another time to recheck Console for any error logs)
 
 After I count to ten, I attempt to recommence the download and 

Re: Admin password Unknown

[Marcus F Harris]

Thanks Robin.. 
Hope you are fit and well
Cheers
Marcus 

Sent from Marcus iPhone 5

> On 16 Mar 2016, at 5:51 PM, Robin Belford  wrote:
> 
> Hi Marcus,
> 
> Not too difficult, I’ve put a link to a couple of sites that will help you 
> out.
> 
> https://coolestguidesontheplanet.com/reset-forgotten-admin-password-mac-osx/
> https://support.apple.com/en-au/HT202860
> 
> You might have some keychain issues afterwards, but the Apple doc has the 
> solution.
> 
> cheers,
> 
> robin
> 
>> On 16 Mar 2016, at 5:26 PM, Marcus F Harris  wrote:
>> 
>> Hi. 
>> I purchased an early model MacBook Pro.
>> I stupidly set an admin password then my atrophied brain promptly forgot it.
>> Is there a neat solution to recovering the password. I checked the apple 
>> forum, but the only listed solution applies to early OS X versions.
>> This MacBook has EL CAPITAN installed.
>> Hope you can help
>> Marcus
>> 
>> MACBOOK PRO [2009]
>> PROCESSOR 2.53 GHZ INTEL 2 DUO
>> L2 CACHE 4GB MEM 1067 MHZ DDRS
>> GRAPHICS CARD GEFORCE9400M 256 MB
>> FUJITSU 250GB HD JOURNALED HFS+
>> 
>> 
>> Sent from Marcus iPhone 5
>> -- The WA Macintosh User Group Mailing List --
>> Archives - 
>> Guidelines - 
>> Settings & Unsubscribe - 
>> 
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - 
> Guidelines - 
> Settings & Unsubscribe - 
> 
-- The WA Macintosh User Group Mailing List --
Archives - 
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Settings & Unsubscribe - 

Re: The iTunes Store is temporarily unavailable. Please try again later

[Ronda Brown]

Oh YES! That Telstra Cable rebranded modem is well known for Dropouts!!
A Google search will show thousands of customers experiencing connection 
dropouts!
And having it locked down so you are unable to change settings - bad!

The iTunes Store gives the unavailable message because you lost the connection 
to it therefore 'it is no longer available'?

Sent from Ronni's iPad4


> On 20 Mar 2016, at 8:26 AM, Tim Law  wrote:
> 
> Thanks Ronni,
> 
> Yes you are correct, it is a Netgear Telstra Gateway Max C6300BD-1TLAUS
> 
> I will check the modem lights, but the modem log says System Up Time 6 days 
> 15h:22m:55s
> My problems occurred most recently less than 3 days ago. 
> Generally when the modem restarts it takes quite a few minutes to reboot, 
> then the Airport takes a while to reconnect, the kids complain - ie it’s a 
> significant life event and very noticeable - and I have not noticed the modem 
> rebooting when the iTunes store stops updating apps. 
> 
> There are no firewall settings available on the modem user interface. This 
> modem is criticised on Whirlpool for it’s cut down settings, problems with 
> connecting a printer amongst other things.
> 
> Yes, the OSX is protected by the System Firewall being on, and the Airport is 
> WPS2 protected. 
> 
> I’ll wait a few weeks until I have a few apps I need to update and take more 
> notes on any messages in Console and the network
> 
> Thanks for your ideas so far
> 
> Tim
> 
> 
> 
> 
>> On 20 Mar 2016, at 7:46 AM, Ronni Brown  wrote:
>> 
>> Hi Tim,
>> 
>> I’m fairly sure The Gateway Max cable Modem is a re-brand Netgear Modem.
>> Have you noticed the lights on the Modem when the dropout happens?
>> I would suspect the cable modem drops out / looses internet connection and 
>> forces the modem to restart.
>> 
>> Log in to the Modem and check for a DoS (Denial of Service) setting in 
>> firewall settings. 
>> Disable this setting - save settings - and Reboot the Modem.
>> Test to see if the modem then holds a solid connection for 24 hours or so.
>> If it makes no difference at all, you can turn it on again. 
>> 
>> Your Mac is protected by the OS X  System Firewall ON and your Airport 
>> wireless network WPA2 protected.
>> If you are dropping the connection on the wireless network, have you tried 
>> changing channels on 5GHz & 2.5GHz bands?
>> 
>> 
>> Cheers,
>> Ronni
>> 
>>> On 19 Mar 2016, at 5:58 PM, Tim Law  wrote:
>>> 
>>> Thanks Ronni,
>>> 
>>> It is more B than A
>>> 
>>> Keychain First Aid was removed in the previous version of OSX.
>>> 
>>> 
 B) Does it start to download updates but then times out after awhile & you 
 receive the message?
>>> 
>>> 
>>> As an example, I hadn’t updated the apps via iTunes for a couple of weeks, 
>>> so there were probably 20 to download. I click on Download all Updates and 
>>> click the small circle at the top right of the screen that shows me what is 
>>> downloading.  I’m on a fairly fast connection so they download with 
>>> reasonable speed and I have selected Multiple Downloads. Then after a 
>>> period - not a consistent period - perhaps 30 seconds to a minute - the 
>>> download will stop and the error message shows up. 
>>> 
>>> I cannot see anything useful in Console, but aren’t sure what to look for. 
>>> To help me view the most current, I have cleared the screen of old logs. 
>>> Nothing new is showing up. (The downloads are now completed so I’ll have to 
>>> wait for another time to recheck Console for any error logs)
>>> 
>>> After I count to ten, I attempt to recommence the download and sometimes it 
>>> starts and runs for a few seconds before the error shows again, and 
>>> sometimes it seems to fault straight away. Sometimes it will keep 
>>> downloading and rip through the remaining apps without problem.
>>> 
>>> I have tried turning off ‘simultaneous downloads’ but the problem still 
>>> reoccurs. May a little less, but it still reoccurs. 
>>> 
>>> If it is a network issue, I’m not sure where to look past:
>>> 
>>> - TELSTRA GATEWAY MAX  Cable modem is set to Bridge Mode
>>> - Airport Extreme is set to DHCP and NAT
>>> - Mac Mini is connected via Ethernet cable to the Airport Extreme - 
>>> Wireless is turned off. Cables are firm
>>> - Speedtest.net results show ping at 29ms and an even download speed of 
>>> 68.5Mbps
>>> - No other sites or downloads are having a problem
>>> - I’m not using a VPN or proxy connection.
>>> 
>>> I will take note of the time of day and if the mysterious creatures that 
>>> inhabit the bedrooms in the house are in or out of the house, or if they 
>>> squawk if I unplug their network cables, and see if that makes a difference 
>>> to the iTunes download - thinking connection capacity here. 
>>> 
>>> Hints are welcome. I can live with this problem - it’s just something that 
>>> doesn’t seem right and hasn’t always been like this. I can’t recall making 
>>> any changes that may have 

Re: The iTunes Store is temporarily unavailable. Please try again later

[Tim Law]

Thanks Ronni,

Yes you are correct, it is a Netgear Telstra Gateway Max C6300BD-1TLAUS

I will check the modem lights, but the modem log says System Up Time 6 days 
15h:22m:55s
My problems occurred most recently less than 3 days ago. 
Generally when the modem restarts it takes quite a few minutes to reboot, then 
the Airport takes a while to reconnect, the kids complain - ie it’s a 
significant life event and very noticeable - and I have not noticed the modem 
rebooting when the iTunes store stops updating apps. 

There are no firewall settings available on the modem user interface. This 
modem is criticised on Whirlpool for it’s cut down settings, problems with 
connecting a printer amongst other things.

Yes, the OSX is protected by the System Firewall being on, and the Airport is 
WPS2 protected. 

I’ll wait a few weeks until I have a few apps I need to update and take more 
notes on any messages in Console and the network

Thanks for your ideas so far

Tim




> On 20 Mar 2016, at 7:46 AM, Ronni Brown  wrote:
> 
> Hi Tim,
> 
> I’m fairly sure The Gateway Max cable Modem is a re-brand Netgear Modem.
> Have you noticed the lights on the Modem when the dropout happens?
> I would suspect the cable modem drops out / looses internet connection and 
> forces the modem to restart.
> 
> Log in to the Modem and check for a DoS (Denial of Service) setting in 
> firewall settings. 
> Disable this setting - save settings - and Reboot the Modem.
> Test to see if the modem then holds a solid connection for 24 hours or so.
> If it makes no difference at all, you can turn it on again. 
> 
> Your Mac is protected by the OS X  System Firewall ON and your Airport 
> wireless network WPA2 protected.
> If you are dropping the connection on the wireless network, have you tried 
> changing channels on 5GHz & 2.5GHz bands?
> 
> 
> Cheers,
> Ronni
> 
>> On 19 Mar 2016, at 5:58 PM, Tim Law > > wrote:
>> 
>> Thanks Ronni,
>> 
>> It is more B than A
>> 
>> Keychain First Aid was removed in the previous version of OSX.
>> 
>> 
>>> B) Does it start to download updates but then times out after awhile & you 
>>> receive the message?
>> 
>> 
>> As an example, I hadn’t updated the apps via iTunes for a couple of weeks, 
>> so there were probably 20 to download. I click on Download all Updates and 
>> click the small circle at the top right of the screen that shows me what is 
>> downloading.  I’m on a fairly fast connection so they download with 
>> reasonable speed and I have selected Multiple Downloads. Then after a period 
>> - not a consistent period - perhaps 30 seconds to a minute - the download 
>> will stop and the error message shows up. 
>> 
>> I cannot see anything useful in Console, but aren’t sure what to look for. 
>> To help me view the most current, I have cleared the screen of old logs. 
>> Nothing new is showing up. (The downloads are now completed so I’ll have to 
>> wait for another time to recheck Console for any error logs)
>> 
>> After I count to ten, I attempt to recommence the download and sometimes it 
>> starts and runs for a few seconds before the error shows again, and 
>> sometimes it seems to fault straight away. Sometimes it will keep 
>> downloading and rip through the remaining apps without problem.
>> 
>> I have tried turning off ‘simultaneous downloads’ but the problem still 
>> reoccurs. May a little less, but it still reoccurs. 
>> 
>> If it is a network issue, I’m not sure where to look past:
>> 
>> - TELSTRA GATEWAY MAX  Cable modem is set to Bridge Mode
>> - Airport Extreme is set to DHCP and NAT
>> - Mac Mini is connected via Ethernet cable to the Airport Extreme - Wireless 
>> is turned off. Cables are firm
>> - Speedtest.net  results show ping at 29ms and an 
>> even download speed of 68.5Mbps
>> - No other sites or downloads are having a problem
>> - I’m not using a VPN or proxy connection.
>> 
>> I will take note of the time of day and if the mysterious creatures that 
>> inhabit the bedrooms in the house are in or out of the house, or if they 
>> squawk if I unplug their network cables, and see if that makes a difference 
>> to the iTunes download - thinking connection capacity here. 
>> 
>> Hints are welcome. I can live with this problem - it’s just something that 
>> doesn’t seem right and hasn’t always been like this. I can’t recall making 
>> any changes that may have contributed to this problem, which has been going 
>> on for a few months now. 
>> 
>> Thanks
>> Tim
>> 
>> 
>> 
>> 
>>> On 19 Mar 2016, at 2:04 PM, Ronni Brown >> > wrote:
>>> 
>>> Hi Tim,
>>> 
>>> You can access secure websites in Safari ok.
>>> You are ‘signed In’ to the iTunes Store with your Apple ID on Mac mini.
>>> 
>>> In iTunes:
>>> A) When you select Apps - Updates and select “Update All Apps”, you receive 
>>> the message “The iTunes Store is temporary unavailable. Please try 

Re: The iTunes Store is temporarily unavailable. Please try again later

[Susan Hastings]

Perhaps try later when the iTunes Store is available again.

Sent from my iPad

> On 18 Mar 2016, at 7:51 AM, Tim Law  wrote:
> 
> Good morning,
> 
> Running 10.11.3 on a Mac Mini Late 2009
> 
> Connected to the internet via Telstra cable modem with IP addresses 
> distributed by an Apple airport extreme. 
> 
> All internet services appear to be working correctly.
> 
> When I open iTunes and try to Update all apps, I regularly get  a message 
> “The iTunes Store is temporarily unavailable. Please try again later”
> 
> I can browse around the App Store in iTunes without a hitch. 
> 
> I’ve deauthorised then reauthorised my computer, but this hasn’t resolved the 
> problem.
> 
> If anyone has had a similar problem, can you give me some tips on how this 
> was resolved.
> 
> Thanks
> 
> Tim
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Re: Voice to Text software

[Ronda Brown]

Hi Bill,

Have you tried using Voice Dictation in El Capitan? 
Dictation & Speech pane in System Preferences, select the Dictation tab.
Turn on Dictation
OS X El Capitan: Dictate your messages and documents


Cheers,
Ronni

Sent from Ronni's iPad4



Sent from Ronni's iPad4

> On 16 Mar 2016, at 5:15 PM, Bill Parker  wrote:
> 
> I used to own Dragon Speak v3 (I think) now long out of date and deleted and 
> did not work on later Mac OS versions ( I have El Capitan).
> 
> I have devoted a number of hours rtying source something like Dragon, but not 
> sure which version to buy ( simple stuff only - I speak, it types after I 
> have trained it)  so bells and whistles free.  Is Dragon ( or rather Nuance) 
> the only one?  Its hard to believe.
> 
> Any recommendations welcome.  Happy to buy s/h  if its OK for 10.0.1 and it 
> will transfer.
> 
> Bill
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Re: The iTunes Store is temporarily unavailable. Please try again later

[Ronni Brown]

Hi Tim,

I’m fairly sure The Gateway Max cable Modem is a re-brand Netgear Modem.
Have you noticed the lights on the Modem when the dropout happens?
I would suspect the cable modem drops out / looses internet connection and 
forces the modem to restart.

Log in to the Modem and check for a DoS (Denial of Service) setting in firewall 
settings. 
Disable this setting - save settings - and Reboot the Modem.
Test to see if the modem then holds a solid connection for 24 hours or so.
If it makes no difference at all, you can turn it on again. 

Your Mac is protected by the OS X  System Firewall ON and your Airport wireless 
network WPA2 protected.
If you are dropping the connection on the wireless network, have you tried 
changing channels on 5GHz & 2.5GHz bands?


Cheers,
Ronni

> On 19 Mar 2016, at 5:58 PM, Tim Law  wrote:
> 
> Thanks Ronni,
> 
> It is more B than A
> 
> Keychain First Aid was removed in the previous version of OSX.
> 
> 
>> B) Does it start to download updates but then times out after awhile & you 
>> receive the message?
> 
> 
> As an example, I hadn’t updated the apps via iTunes for a couple of weeks, so 
> there were probably 20 to download. I click on Download all Updates and click 
> the small circle at the top right of the screen that shows me what is 
> downloading.  I’m on a fairly fast connection so they download with 
> reasonable speed and I have selected Multiple Downloads. Then after a period 
> - not a consistent period - perhaps 30 seconds to a minute - the download 
> will stop and the error message shows up. 
> 
> I cannot see anything useful in Console, but aren’t sure what to look for. To 
> help me view the most current, I have cleared the screen of old logs. Nothing 
> new is showing up. (The downloads are now completed so I’ll have to wait for 
> another time to recheck Console for any error logs)
> 
> After I count to ten, I attempt to recommence the download and sometimes it 
> starts and runs for a few seconds before the error shows again, and sometimes 
> it seems to fault straight away. Sometimes it will keep downloading and rip 
> through the remaining apps without problem.
> 
> I have tried turning off ‘simultaneous downloads’ but the problem still 
> reoccurs. May a little less, but it still reoccurs. 
> 
> If it is a network issue, I’m not sure where to look past:
> 
> - TELSTRA GATEWAY MAX  Cable modem is set to Bridge Mode
> - Airport Extreme is set to DHCP and NAT
> - Mac Mini is connected via Ethernet cable to the Airport Extreme - Wireless 
> is turned off. Cables are firm
> - Speedtest.net  results show ping at 29ms and an even 
> download speed of 68.5Mbps
> - No other sites or downloads are having a problem
> - I’m not using a VPN or proxy connection.
> 
> I will take note of the time of day and if the mysterious creatures that 
> inhabit the bedrooms in the house are in or out of the house, or if they 
> squawk if I unplug their network cables, and see if that makes a difference 
> to the iTunes download - thinking connection capacity here. 
> 
> Hints are welcome. I can live with this problem - it’s just something that 
> doesn’t seem right and hasn’t always been like this. I can’t recall making 
> any changes that may have contributed to this problem, which has been going 
> on for a few months now. 
> 
> Thanks
> Tim
> 
> 
> 
> 
>> On 19 Mar 2016, at 2:04 PM, Ronni Brown > > wrote:
>> 
>> Hi Tim,
>> 
>> You can access secure websites in Safari ok.
>> You are ‘signed In’ to the iTunes Store with your Apple ID on Mac mini.
>> 
>> In iTunes:
>> A) When you select Apps - Updates and select “Update All Apps”, you receive 
>> the message “The iTunes Store is temporary unavailable. Please try again 
>> later”?
>> 
>> Or B) Does it start to download updates but then times out after awhile & 
>> you receive the message?
>> 
>> If A) It could be a Keychain issue
>> Open Keychain Access.app (in Utilities)
>> Under Keychain Access (in Menu bar)
>> Select Keychain First Aid
>> Select ‘Repair’
>>  
>> If B) I would suspect a problem with your Network.
>> 
>> Cheers,
>> Ronni
>> 
>>> On 18 Mar 2016, at 7:51 AM, Tim Law >> > wrote:
>>> 
>>> Good morning,
>>> 
>>> Running 10.11.3 on a Mac Mini Late 2009
>>> 
>>> Connected to the internet via Telstra cable modem with IP addresses 
>>> distributed by an Apple airport extreme. 
>>> 
>>> All internet services appear to be working correctly.
>>> 
>>> When I open iTunes and try to Update all apps, I regularly get  a message 
>>> “The iTunes Store is temporarily unavailable. Please try again later”
>>> 
>>> I can browse around the App Store in iTunes without a hitch. 
>>> 
>>> I’ve deauthorised then reauthorised my computer, but this hasn’t resolved 
>>> the problem.
>>> 
>>> If anyone has had a similar problem, can you give me some tips on how this 
>>> was resolved.
>>> 
>>> 

Re: Voice to Text software

[Bill Parker]

Ronni,

I did try this but found it producing more errors than my own typing!  After 
Dragon its too slow, so I think I will invest in the the version of Dragon that 
works with 10.10.1

Bill
> On 16 Mar 2016, at 22:45, Ronda Brown  wrote:
> 
> Hi Bill,
> 
> Have you tried using Voice Dictation in El Capitan? 
> Dictation & Speech pane in System Preferences, select the Dictation tab.
> Turn on Dictation
> OS X El Capitan: Dictate your messages and documents
>  >
> 
> Cheers,
> Ronni
> 
> Sent from Ronni's iPad4
> 
> 
> 
> Sent from Ronni's iPad4
> 
>> On 16 Mar 2016, at 5:15 PM, Bill Parker > > wrote:
>> 
>> I used to own Dragon Speak v3 (I think) now long out of date and deleted and 
>> did not work on later Mac OS versions ( I have El Capitan).
>> 
>> I have devoted a number of hours rtying source something like Dragon, but 
>> not sure which version to buy ( simple stuff only - I speak, it types after 
>> I have trained it)  so bells and whistles free.  Is Dragon ( or rather 
>> Nuance) the only one?  Its hard to believe.
>> 
>> Any recommendations welcome.  Happy to buy s/h  if its OK for 10.0.1 and it 
>> will transfer.
>> 
>> Bill
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Dr Bill Parker
Director
b...@proteomics.com.au

0403583676

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Re: The iTunes Store is temporarily unavailable. Please try again later

[Tim Law]

Sorry Susan I realised I should have include a time frame with this request. 

I've been having this same problem for several weeks when trying to update apps 
in iTunes. It's a consistent problem, where iTunes will connect for a few 
minutes, then drop out after downloading a few updated apps. 

Regards
Tim

Sent from Tim's iPhone

> On 18 Mar 2016, at 12:02 PM, Susan Hastings  wrote:
> 
> Perhaps try later when the iTunes Store is available again.
> 
> Sent from my iPad
> 
>> On 18 Mar 2016, at 7:51 AM, Tim Law  wrote:
>> 
>> Good morning,
>> 
>> Running 10.11.3 on a Mac Mini Late 2009
>> 
>> Connected to the internet via Telstra cable modem with IP addresses 
>> distributed by an Apple airport extreme. 
>> 
>> All internet services appear to be working correctly.
>> 
>> When I open iTunes and try to Update all apps, I regularly get  a message 
>> “The iTunes Store is temporarily unavailable. Please try again later”
>> 
>> I can browse around the App Store in iTunes without a hitch. 
>> 
>> I’ve deauthorised then reauthorised my computer, but this hasn’t resolved 
>> the problem.
>> 
>> If anyone has had a similar problem, can you give me some tips on how this 
>> was resolved.
>> 
>> Thanks
>> 
>> Tim
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Re: The iTunes Store is temporarily unavailable. Please try again later

[Tim Law]

Thanks Ronni,

It is more B than A

Keychain First Aid was removed in the previous version of OSX.


> B) Does it start to download updates but then times out after awhile & you 
> receive the message?


As an example, I hadn’t updated the apps via iTunes for a couple of weeks, so 
there were probably 20 to download. I click on Download all Updates and click 
the small circle at the top right of the screen that shows me what is 
downloading.  I’m on a fairly fast connection so they download with reasonable 
speed and I have selected Multiple Downloads. Then after a period - not a 
consistent period - perhaps 30 seconds to a minute - the download will stop and 
the error message shows up. 

I cannot see anything useful in Console, but aren’t sure what to look for. To 
help me view the most current, I have cleared the screen of old logs. Nothing 
new is showing up. (The downloads are now completed so I’ll have to wait for 
another time to recheck Console for any error logs)

After I count to ten, I attempt to recommence the download and sometimes it 
starts and runs for a few seconds before the error shows again, and sometimes 
it seems to fault straight away. Sometimes it will keep downloading and rip 
through the remaining apps without problem.

I have tried turning off ‘simultaneous downloads’ but the problem still 
reoccurs. May a little less, but it still reoccurs. 

If it is a network issue, I’m not sure where to look past:

- TELSTRA GATEWAY MAX  Cable modem is set to Bridge Mode
- Airport Extreme is set to DHCP and NAT
- Mac Mini is connected via Ethernet cable to the Airport Extreme - Wireless is 
turned off. Cables are firm
- Speedtest.net  results show ping at 29ms and an even 
download speed of 68.5Mbps
- No other sites or downloads are having a problem
- I’m not using a VPN or proxy connection.

I will take note of the time of day and if the mysterious creatures that 
inhabit the bedrooms in the house are in or out of the house, or if they squawk 
if I unplug their network cables, and see if that makes a difference to the 
iTunes download - thinking connection capacity here. 

Hints are welcome. I can live with this problem - it’s just something that 
doesn’t seem right and hasn’t always been like this. I can’t recall making any 
changes that may have contributed to this problem, which has been going on for 
a few months now. 

Thanks
Tim




> On 19 Mar 2016, at 2:04 PM, Ronni Brown  wrote:
> 
> Hi Tim,
> 
> You can access secure websites in Safari ok.
> You are ‘signed In’ to the iTunes Store with your Apple ID on Mac mini.
> 
> In iTunes:
> A) When you select Apps - Updates and select “Update All Apps”, you receive 
> the message “The iTunes Store is temporary unavailable. Please try again 
> later”?
> 
> Or B) Does it start to download updates but then times out after awhile & you 
> receive the message?
> 
> If A) It could be a Keychain issue
> Open Keychain Access.app (in Utilities)
> Under Keychain Access (in Menu bar)
> Select Keychain First Aid
> Select ‘Repair’
>  
> If B) I would suspect a problem with your Network.
> 
> Cheers,
> Ronni
> 
>> On 18 Mar 2016, at 7:51 AM, Tim Law > > wrote:
>> 
>> Good morning,
>> 
>> Running 10.11.3 on a Mac Mini Late 2009
>> 
>> Connected to the internet via Telstra cable modem with IP addresses 
>> distributed by an Apple airport extreme. 
>> 
>> All internet services appear to be working correctly.
>> 
>> When I open iTunes and try to Update all apps, I regularly get  a message 
>> “The iTunes Store is temporarily unavailable. Please try again later”
>> 
>> I can browse around the App Store in iTunes without a hitch. 
>> 
>> I’ve deauthorised then reauthorised my computer, but this hasn’t resolved 
>> the problem.
>> 
>> If anyone has had a similar problem, can you give me some tips on how this 
>> was resolved.
>> 
>> Thanks
>> 
>> Tim
>> 
> 
> 
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Re: Malware

[Ronda Brown]

Bill, The link I sent in first email takes you straight to the 'download  
Malwarebytes for Mac' version.

Uninstall Norton!
While the latest versions of Norton Antivirus have improved, their bad 
reputation amongst Mac users is hard to shake. Their malware detection rates on 
Mac are average, definitely not the best. Their firewall and *name other 
products in the package you have* really just slow you down. 
Especially with El Capitan which has been hardened malware infection should 
become even harder in future updates.

 Free https://www.malwarebytes.org/antimalware/mac/
(previously AdwareMedic), will catch and remove the vast majority of actual Mac 
threats out there.

I would suspect you still have some MacKeeper associated files on your system 
after you tried to uninstall it.

Cheers,
Ronni
Sent from Ronni's iPad4


> On 19 Mar 2016, at 4:07 PM, Juliet Kitson  wrote:
> 
> As usual I did not see the Mac version so I used Norton's found 3 Trojans 
> plus some other weird files.
> Checked spam filed this morning 318 files.
> Now need to set parameters so wamu files don't go there.
> Regards Bill
> 
>> On Saturday, 19 March 2016, Juliet Kitson  wrote:
>> 
>> 
>>> On Saturday, 19 March 2016, Ronda Brown  wrote:
>>> Hi Bill,
>>> 
>>> What were your results please... Did Malwarebytes remove any malware or 
>>> adware?
>>> 
>>> Cheers,
>>> Ronni
>>> 
>>> Sent from Ronni's iPad4
>>> 
>>> 
 On 13 Mar 2016, at 5:32 PM, Ronni Brown  wrote:
 
 
> On 13 Mar 2016, at 4:17 PM, Juliet Kitson  wrote:
> 
> G,day Peter
> Downloaded malwarebytes but is an exe file does not work on OS X
> Regards Bill
> 
 Hi Bill,
 
 What version of OS X are you running?
 Why do you need Malware?
 
 Looks like you downloaded the version for Windows NOT the version Mac. The 
 Mac version would be a .dmg
 
 Malwarebytes Anti-Malware for Mac
 
 System Requirements
 Following are minimum requirements for a computer system on which 
 Malwarebytes Anti-Malware may be installed. Please note that these 
 requirements do not include any other functionality that the computer is 
 responsible for.
 • Operating System: OS X version 10.8 or later.
 • Security & Privacy: Allow apps to be downloaded from Mac App Store and 
 identified developers (most restrictive setting)
 • Active Internet Connection
 
 
 
 Cheers,
 Ronni
 
 13-inch MacBook Air (April 2014)
 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
 8GB 1600MHz LPDDR3 SDRAM
 512GB PCIe-based Flash Storage
 
 OS X El Capitan OS X 10.11.1
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Re: Malware

[Juliet Kitson]

As usual I did not see the Mac version so I used Norton's found 3 Trojans
plus some other weird files.
Checked spam filed this morning 318 files.
Now need to set parameters so wamu files don't go there.
Regards Bill

On Saturday, 19 March 2016, Juliet Kitson  wrote:

>
>
> On Saturday, 19 March 2016, Ronda Brown  > wrote:
>
>> Hi Bill,
>>
>> What were your results please... Did Malwarebytes remove any malware or
>> adware?
>>
>> Cheers,
>> Ronni
>>
>> Sent from Ronni's iPad4
>>
>>
>> On 13 Mar 2016, at 5:32 PM, Ronni Brown  wrote:
>>
>>
>> On 13 Mar 2016, at 4:17 PM, Juliet Kitson  wrote:
>>
>> G,day Peter
>> Downloaded malwarebytes but is an exe file does not work on OS X
>> Regards Bill
>>
>> Hi Bill,
>>
>> What version of OS X are you running?
>> Why do you need Malware?
>>
>> Looks like you downloaded the version for Windows NOT the version Mac.
>> The Mac version would be a .dmg
>>
>> *Malwarebytes Anti-Malware for Mac*
>>
>> *System Requirements*
>> Following are minimum requirements for a computer system on which
>> Malwarebytes Anti-Malware may be installed. Please note that these
>> requirements do not include any other functionality that the computer is
>> responsible for.
>> •* Operating System:* OS X version 10.8 or later.
>> • *Security & Privacy:* Allow apps to be downloaded from Mac App Store
>> and identified developers (most restrictive setting)
>> • *Active Internet Connection*
>>
>> *
>>
>> Cheers,
>> Ronni
>>
>> *13-inch MacBook Air (April 2014)*
>> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
>> 8GB 1600MHz LPDDR3 SDRAM
>> 512GB PCIe-based Flash Storage
>>
>> OS X El Capitan OS X 10.11.1
>>
>>
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Re: Malware

[Juliet Kitson]

On Saturday, 19 March 2016, Ronda Brown  wrote:

> Hi Bill,
>
> What were your results please... Did Malwarebytes remove any malware or
> adware?
>
> Cheers,
> Ronni
>
> Sent from Ronni's iPad4
>
>
> On 13 Mar 2016, at 5:32 PM, Ronni Brown  > wrote:
>
>
> On 13 Mar 2016, at 4:17 PM, Juliet Kitson  > wrote:
>
> G,day Peter
> Downloaded malwarebytes but is an exe file does not work on OS X
> Regards Bill
>
> Hi Bill,
>
> What version of OS X are you running?
> Why do you need Malware?
>
> Looks like you downloaded the version for Windows NOT the version Mac. The
> Mac version would be a .dmg
>
> *Malwarebytes Anti-Malware for Mac*
>
> *System Requirements*
> Following are minimum requirements for a computer system on which
> Malwarebytes Anti-Malware may be installed. Please note that these
> requirements do not include any other functionality that the computer is
> responsible for.
> •* Operating System:* OS X version 10.8 or later.
> • *Security & Privacy:* Allow apps to be downloaded from Mac App Store
> and identified developers (most restrictive setting)
> • *Active Internet Connection*
>
> *
>
> Cheers,
> Ronni
>
> *13-inch MacBook Air (April 2014)*
> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
> 8GB 1600MHz LPDDR3 SDRAM
> 512GB PCIe-based Flash Storage
>
> OS X El Capitan OS X 10.11.1
>
>
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Re: Malware

[Ronda Brown]

Hi Bill,

What were your results please... Did Malwarebytes remove any malware or adware?

Cheers,
Ronni

Sent from Ronni's iPad4


> On 13 Mar 2016, at 5:32 PM, Ronni Brown  wrote:
> 
> 
>> On 13 Mar 2016, at 4:17 PM, Juliet Kitson  wrote:
>> 
>> G,day Peter
>> Downloaded malwarebytes but is an exe file does not work on OS X
>> Regards Bill
> Hi Bill,
> 
> What version of OS X are you running?
> Why do you need Malware?
> 
> Looks like you downloaded the version for Windows NOT the version Mac. The 
> Mac version would be a .dmg
> 
> Malwarebytes Anti-Malware for Mac
> 
> System Requirements
> Following are minimum requirements for a computer system on which 
> Malwarebytes Anti-Malware may be installed. Please note that these 
> requirements do not include any other functionality that the computer is 
> responsible for.
> • Operating System: OS X version 10.8 or later.
> • Security & Privacy: Allow apps to be downloaded from Mac App Store and 
> identified developers (most restrictive setting)
> • Active Internet Connection
> 
> 
> 
> Cheers,
> Ronni
> 
> 13-inch MacBook Air (April 2014)
> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
> 8GB 1600MHz LPDDR3 SDRAM
> 512GB PCIe-based Flash Storage
> 
> OS X El Capitan OS X 10.11.1
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Intermittent network sharing problem

[kaye and geoff]

Hi - I'm looking for some advice on a very annoying problem with our shared 
internet connection.

I connect using a wireless Telstra dongle, then share my connection over our 
ethernet network, which includes a separate wifi broadcaster to give 
connectivity to any device not directly plugged into ethernet.

At the moment we are having problems; my machine has internet access, but other 
machines on the network can't connect - typically they are only getting local 
network IP numbers and can't see outside the local network. We've also 
intermittently lost the ability to connect to each other's machines; sometimes 
we can connect one way and not the other, for example.

We usually fix the problem by turning all machines off and on. It may take 
several goes, but eventually the sharing works. Currently even this isn't 
working. I tried to solve the problem by resorting to wifi networking for one 
of the machines that is normally connected using ethernet. This worked for 
about 20 minutes, then dropped out - it can see the wifi network, everything 
looks just fine in System Preferences, the IP number is fine, but there is no 
internet - everything times out.

We've swapped our ethernet cables over in case one is flakey, but that makes no 
difference. It feels more like the internet sharing from my machine is the 
problem, not the network.

I'm running OS X 10.8.2
The main machine I'm trying to share with runs OS X 10.6.8
This shouldn't matter - this setup has been running with no hassles for a long 
time.

Any suggestions on what I should try to restore our shared access will be more 
than welcome.

Cheers, Kaye

Kaye and Geoff
k...@kgweb.org.au





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The iTunes Store is temporarily unavailable. Please try again later

[Tim Law]

Good morning,

Running 10.11.3 on a Mac Mini Late 2009

Connected to the internet via Telstra cable modem with IP addresses distributed 
by an Apple airport extreme. 

All internet services appear to be working correctly.

When I open iTunes and try to Update all apps, I regularly get  a message “The 
iTunes Store is temporarily unavailable. Please try again later”

I can browse around the App Store in iTunes without a hitch. 

I’ve deauthorised then reauthorised my computer, but this hasn’t resolved the 
problem.

If anyone has had a similar problem, can you give me some tips on how this was 
resolved.

Thanks

Tim
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Re: The iTunes Store is temporarily unavailable. Please try again later

[Ronni Brown]

Hi Tim,

You can access secure websites in Safari ok.
You are ‘signed In’ to the iTunes Store with your Apple ID on Mac mini.

In iTunes:
A) When you select Apps - Updates and select “Update All Apps”, you receive the 
message “The iTunes Store is temporary unavailable. Please try again later”?

Or B) Does it start to download updates but then times out after awhile & you 
receive the message?

If A) It could be a Keychain issue
Open Keychain Access.app (in Utilities)
Under Keychain Access (in Menu bar)
Select Keychain First Aid
Select ‘Repair’
 
If B) I would suspect a problem with your Network.

Cheers,
Ronni

> On 18 Mar 2016, at 7:51 AM, Tim Law  wrote:
> 
> Good morning,
> 
> Running 10.11.3 on a Mac Mini Late 2009
> 
> Connected to the internet via Telstra cable modem with IP addresses 
> distributed by an Apple airport extreme. 
> 
> All internet services appear to be working correctly.
> 
> When I open iTunes and try to Update all apps, I regularly get  a message 
> “The iTunes Store is temporarily unavailable. Please try again later”
> 
> I can browse around the App Store in iTunes without a hitch. 
> 
> I’ve deauthorised then reauthorised my computer, but this hasn’t resolved the 
> problem.
> 
> If anyone has had a similar problem, can you give me some tips on how this 
> was resolved.
> 
> Thanks
> 
> Tim
> 


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Cloud Printing from iOS devices

[Peter Crisp]

HIi there, I have recently bought myself a Brother printer an MFC-9335CDW and 
it is a Laser Multifunction. Brother have a good app "iPrint and Scan" and 
within that is the ability to print documents, photos etc remotely. Whilst I 
struggle a little particularly with iCloud, I am able to fumble my way through 
getting documents up into Google drive and then via the app can print 
attachments remotely to the printer that I manage to save into Google drive. 

My main question is if I simply want to print an email body (not with any 
attachments) from a location away from the WiFi network the printer is located 
on (and hence not an 'airprint' print job), there doesn't seem to be a way to 
do that. I think I understand that to print remotely, I have to get the object 
I'm trying to print into the Cloud (either iCloud Drive, Google Drive, Dropbox) 
somewhere and then tell the app to print that object from the cloud service 
wherever I placed it. 

Has anyone else experienced and resolved this conundrum?

Regards


Pete
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