Re: ITUNES PROBLEM

[Julie Bedford]

Thanks Ronni, 

No rush, I’m just grateful you are there to assist us all.

Have a great day

Cheers
Jewels

> On 27 Aug 2017, at 8:47 AM, Ronda Brown  wrote:
> 
> Hi Jewels,
> 
> I'm rushing out for the day so won't be able to help until later today.
> But it sounds like you might have some old Library folders still in your 
> Home/Music/iTunes folder.
> 
> Temp Files from iTunes are created when the software cannot write to one or 
> more of the Library Files.
> You may have some permissions issues, or another program is locking up the 
> ability to write to the .itl file
> iTunes writes them to update the iTunes library file.
> They should NOT stay after the file is updated.
> 
> You should be able to delete all of the .tmp files after you QUIT iTunes.
> 
> Gotta rush, if you need help earlier someone else might be able to help.
> Otherwise I'll get back later today/tonight.
> 
> Cheers,
> Ronni
> 
> Sent from Ronni's iPad4
> 
> 
> On 26 Aug 2017, at 10:41 pm, Julie Bedford  > wrote:
> 
>> Thanks Ronnie,
>> I guess I’ll give it a go when next adding files - I did this earlier today 
>> unfortunately.  I will let you know how I get on.
>> 
>> iTunes is still stopping and starting when playing something on the Mac - 
>> any remedy you can think of ?
>> 
>> In the iTunes Library I see a vast number of temp files - I am unable to 
>> open them - would it be safe to delete do you think ?
>> 
>> Thanks for both of your suggestions and help
>> 
>> Jewels
>>> On 26 Aug 2017, at 8:50 PM, Ronda Brown >> > wrote:
>>> 
>>> Hi Jewels, 
>>> I think what Peter was saying is try my 2nd suggestion of the 3 ways to get 
>>> Files into iTunes I gave previously.
>>> In iTunes 
>>> * Choose File > Add to Library (Command-O) and select files or folders.
>>> 
>>> Sent from Ronni's iPad4
>>> 
>>> 
>>> On 26 Aug 2017, at 8:30 pm, Julie Bedford >> > wrote:
>>> 
 Thanks for the suggestion Pete.  
 I think what Ronni suggested was that I go to the iTunes folder / library, 
 locate the relevant folder and drop in directly ?  I have numerous folders 
 in iTunes, each for the relevant subject or website podcast.  It would 
 take me ages to do it that way I feel and is easier just to reformat them 
 in my iskysoft software.  
 
 I have just played around with an offending file, being careful  not to 
 touch any other folder on the way to iTunes, but still the same problem.  
 I have been loading up my iTunes since the early 2000’s and never had such 
 a problem.  When iTunes will not quit, I have to do a restart, which 
 interrupts the other jobs I am doing at the time and have to restart them 
 again once the Mac has restarted.  
 
 On what I have gathered from the web, many people are experiencing 
 problems now with iTunes, I think I must be just one of them.  I would 
 really like to go back to the older version of iTunes, when it was 
 operating perfectly, but not sure if that is really viable.  
 
 Thanks 
 
 Jewels
 
> On 26 Aug 2017, at 5:19 PM, Peter Crisp  > wrote:
> 
> Jewels, this is a long shot. During the drag/drop process into iTunes, is 
> it possible your mouse is passing over a potential drop point (some other 
> folder on the way to the intended folder) that is making OSX jam up. If 
> you do the menu driven import method (Ronni suggested this below) that 
> would at least eliminate that as a possible reason for the hang ups. I 
> have this problem with Windows Explorer at my work and use other methods 
> as a result (Import process or Copy/Paste).
> 
> Regards
> 
> Pete.
>> On 26 Aug 2017, at 4:07 pm, Julie Bedford > > wrote:
>> 
>> Many thanks for your email Ronni.
>> 
>> I have iTunes 12.6.2 installed - but would mention it was the update 
>> before this one when I started experiencing the problems.  Never a 
>> problem previously.
>> 
>> I log on to a website and download their latest interviews (of which I 
>> am a subscriber) - no problem there.  I have always just dragged the mp3 
>> file from the Downloads folder and placed in the relevant folder on my 
>> iTunes.  I then later usually transfer these onto my classic ipod - no 
>> problems with the ipod.  Sometimes the mp3 I have dragged onto iTune 
>> freezes iTunes and am unable often to do a Force Quit, so have to 
>> shutdown and restart the Mac.  I have recently noticed also that when 
>> playing from iTunes on the Mac, it now stops and starts - perhaps a 10 
>> second time of silence and then it returns playing.
>> 
>> I have my iTunes library etc on a dedicated 

Re: ITUNES PROBLEM

[Ronda Brown]

Hi Jewels,

I'm rushing out for the day so won't be able to help until later today.
But it sounds like you might have some old Library folders still in your 
Home/Music/iTunes folder.

Temp Files from iTunes are created when the software cannot write to one or 
more of the Library Files.
You may have some permissions issues, or another program is locking up the 
ability to write to the .itl file
iTunes writes them to update the iTunes library file.
They should NOT stay after the file is updated.

You should be able to delete all of the .tmp files after you QUIT iTunes.

Gotta rush, if you need help earlier someone else might be able to help.
Otherwise I'll get back later today/tonight.

Cheers,
Ronni

Sent from Ronni's iPad4


> On 26 Aug 2017, at 10:41 pm, Julie Bedford  wrote:
> 
> Thanks Ronnie,
> I guess I’ll give it a go when next adding files - I did this earlier today 
> unfortunately.  I will let you know how I get on.
> 
> iTunes is still stopping and starting when playing something on the Mac - any 
> remedy you can think of ?
> 
> In the iTunes Library I see a vast number of temp files - I am unable to open 
> them - would it be safe to delete do you think ?
> 
> Thanks for both of your suggestions and help
> 
> Jewels
>> On 26 Aug 2017, at 8:50 PM, Ronda Brown  wrote:
>> 
>> Hi Jewels, 
>> I think what Peter was saying is try my 2nd suggestion of the 3 ways to get 
>> Files into iTunes I gave previously.
>> In iTunes 
>> * Choose File > Add to Library (Command-O) and select files or folders.
>> 
>> Sent from Ronni's iPad4
>> 
>> 
>>> On 26 Aug 2017, at 8:30 pm, Julie Bedford  wrote:
>>> 
>>> Thanks for the suggestion Pete.  
>>> I think what Ronni suggested was that I go to the iTunes folder / library, 
>>> locate the relevant folder and drop in directly ?  I have numerous folders 
>>> in iTunes, each for the relevant subject or website podcast.  It would take 
>>> me ages to do it that way I feel and is easier just to reformat them in my 
>>> iskysoft software.  
>>> 
>>> I have just played around with an offending file, being careful  not to 
>>> touch any other folder on the way to iTunes, but still the same problem.  I 
>>> have been loading up my iTunes since the early 2000’s and never had such a 
>>> problem.  When iTunes will not quit, I have to do a restart, which 
>>> interrupts the other jobs I am doing at the time and have to restart them 
>>> again once the Mac has restarted.  
>>> 
>>> On what I have gathered from the web, many people are experiencing problems 
>>> now with iTunes, I think I must be just one of them.  I would really like 
>>> to go back to the older version of iTunes, when it was operating perfectly, 
>>> but not sure if that is really viable.  
>>> 
>>> Thanks 
>>> 
>>> Jewels
>>> 
 On 26 Aug 2017, at 5:19 PM, Peter Crisp  wrote:
 
 Jewels, this is a long shot. During the drag/drop process into iTunes, is 
 it possible your mouse is passing over a potential drop point (some other 
 folder on the way to the intended folder) that is making OSX jam up. If 
 you do the menu driven import method (Ronni suggested this below) that 
 would at least eliminate that as a possible reason for the hang ups. I 
 have this problem with Windows Explorer at my work and use other methods 
 as a result (Import process or Copy/Paste).
 
 Regards
 
 Pete.
> On 26 Aug 2017, at 4:07 pm, Julie Bedford  wrote:
> 
> Many thanks for your email Ronni.
> 
> I have iTunes 12.6.2 installed - but would mention it was the update 
> before this one when I started experiencing the problems.  Never a 
> problem previously.
> 
> I log on to a website and download their latest interviews (of which I am 
> a subscriber) - no problem there.  I have always just dragged the mp3 
> file from the Downloads folder and placed in the relevant folder on my 
> iTunes.  I then later usually transfer these onto my classic ipod - no 
> problems with the ipod.  Sometimes the mp3 I have dragged onto iTune 
> freezes iTunes and am unable often to do a Force Quit, so have to 
> shutdown and restart the Mac.  I have recently noticed also that when 
> playing from iTunes on the Mac, it now stops and starts - perhaps a 10 
> second time of silence and then it returns playing.
> 
> I have my iTunes library etc on a dedicated 2GB hard drive, which I 
> installed into my Mac Pro - it is not an external hanging from a USB cord.
> 
> I tend to keep most of the mp3s in the iTunes library for future 
> reference.  Of course, when the disc gets full, I will have to think 
> about backing some files up on another hard drive for safe keeping.
> 
> I have been having better luck when transferring the mp3 files onto 
> iSkysoft iMedia Converter Deluxe - for reformatting.  

Re: ITUNES PROBLEM

[Julie Bedford]

Thanks Ronnie,
I guess I’ll give it a go when next adding files - I did this earlier today 
unfortunately.  I will let you know how I get on.

iTunes is still stopping and starting when playing something on the Mac - any 
remedy you can think of ?

In the iTunes Library I see a vast number of temp files - I am unable to open 
them - would it be safe to delete do you think ?

Thanks for both of your suggestions and help

Jewels
> On 26 Aug 2017, at 8:50 PM, Ronda Brown  wrote:
> 
> Hi Jewels, 
> I think what Peter was saying is try my 2nd suggestion of the 3 ways to get 
> Files into iTunes I gave previously.
> In iTunes 
> * Choose File > Add to Library (Command-O) and select files or folders.
> 
> Sent from Ronni's iPad4
> 
> 
> On 26 Aug 2017, at 8:30 pm, Julie Bedford  > wrote:
> 
>> Thanks for the suggestion Pete.  
>> I think what Ronni suggested was that I go to the iTunes folder / library, 
>> locate the relevant folder and drop in directly ?  I have numerous folders 
>> in iTunes, each for the relevant subject or website podcast.  It would take 
>> me ages to do it that way I feel and is easier just to reformat them in my 
>> iskysoft software.  
>> 
>> I have just played around with an offending file, being careful  not to 
>> touch any other folder on the way to iTunes, but still the same problem.  I 
>> have been loading up my iTunes since the early 2000’s and never had such a 
>> problem.  When iTunes will not quit, I have to do a restart, which 
>> interrupts the other jobs I am doing at the time and have to restart them 
>> again once the Mac has restarted.  
>> 
>> On what I have gathered from the web, many people are experiencing problems 
>> now with iTunes, I think I must be just one of them.  I would really like to 
>> go back to the older version of iTunes, when it was operating perfectly, but 
>> not sure if that is really viable.  
>> 
>> Thanks 
>> 
>> Jewels
>> 
>>> On 26 Aug 2017, at 5:19 PM, Peter Crisp >> > wrote:
>>> 
>>> Jewels, this is a long shot. During the drag/drop process into iTunes, is 
>>> it possible your mouse is passing over a potential drop point (some other 
>>> folder on the way to the intended folder) that is making OSX jam up. If you 
>>> do the menu driven import method (Ronni suggested this below) that would at 
>>> least eliminate that as a possible reason for the hang ups. I have this 
>>> problem with Windows Explorer at my work and use other methods as a result 
>>> (Import process or Copy/Paste).
>>> 
>>> Regards
>>> 
>>> Pete.
 On 26 Aug 2017, at 4:07 pm, Julie Bedford > wrote:
 
 Many thanks for your email Ronni.
 
 I have iTunes 12.6.2 installed - but would mention it was the update 
 before this one when I started experiencing the problems.  Never a problem 
 previously.
 
 I log on to a website and download their latest interviews (of which I am 
 a subscriber) - no problem there.  I have always just dragged the mp3 file 
 from the Downloads folder and placed in the relevant folder on my iTunes.  
 I then later usually transfer these onto my classic ipod - no problems 
 with the ipod.  Sometimes the mp3 I have dragged onto iTune freezes iTunes 
 and am unable often to do a Force Quit, so have to shutdown and restart 
 the Mac.  I have recently noticed also that when playing from iTunes on 
 the Mac, it now stops and starts - perhaps a 10 second time of silence and 
 then it returns playing.
 
 I have my iTunes library etc on a dedicated 2GB hard drive, which I 
 installed into my Mac Pro - it is not an external hanging from a USB cord.
 
 I tend to keep most of the mp3s in the iTunes library for future 
 reference.  Of course, when the disc gets full, I will have to think about 
 backing some files up on another hard drive for safe keeping.
 
 I have been having better luck when transferring the mp3 files onto 
 iSkysoft iMedia Converter Deluxe - for reformatting.  Basically I’m just 
 reformatting an mp3 into an  mp3, as I suspect maybe the original file has 
 something which iTunes does not like and the re-format eliminates it.  
 This process 98% of the time works.
 
 I have searched the web for a solution without success, but have come 
 across numerous people who are having the same or similar problems.  
 
 Cheers
 Jewels
 
> On 26 Aug 2017, at 3:34 PM, Ronni Brown  > wrote:
> 
> Hi Jewels,
> 
> A) How are you trying to Add these MP3 files into iTunes?
> 
> You can add them to iTunes in many ways:
> 
> * Drop them—either grouped or in a folder—on the iTunes icon.
> 
> * Choose File > Add to Library (Command-O) and select files or 

Re: ITUNES PROBLEM

[Ronda Brown]

Hi Jewels, 
I think what Peter was saying is try my 2nd suggestion of the 3 ways to get 
Files into iTunes I gave previously.
In iTunes 
* Choose File > Add to Library (Command-O) and select files or folders.

Sent from Ronni's iPad4


> On 26 Aug 2017, at 8:30 pm, Julie Bedford  wrote:
> 
> Thanks for the suggestion Pete.  
> I think what Ronni suggested was that I go to the iTunes folder / library, 
> locate the relevant folder and drop in directly ?  I have numerous folders in 
> iTunes, each for the relevant subject or website podcast.  It would take me 
> ages to do it that way I feel and is easier just to reformat them in my 
> iskysoft software.  
> 
> I have just played around with an offending file, being careful  not to touch 
> any other folder on the way to iTunes, but still the same problem.  I have 
> been loading up my iTunes since the early 2000’s and never had such a 
> problem.  When iTunes will not quit, I have to do a restart, which interrupts 
> the other jobs I am doing at the time and have to restart them again once the 
> Mac has restarted.  
> 
> On what I have gathered from the web, many people are experiencing problems 
> now with iTunes, I think I must be just one of them.  I would really like to 
> go back to the older version of iTunes, when it was operating perfectly, but 
> not sure if that is really viable.  
> 
> Thanks 
> 
> Jewels
> 
>> On 26 Aug 2017, at 5:19 PM, Peter Crisp  wrote:
>> 
>> Jewels, this is a long shot. During the drag/drop process into iTunes, is it 
>> possible your mouse is passing over a potential drop point (some other 
>> folder on the way to the intended folder) that is making OSX jam up. If you 
>> do the menu driven import method (Ronni suggested this below) that would at 
>> least eliminate that as a possible reason for the hang ups. I have this 
>> problem with Windows Explorer at my work and use other methods as a result 
>> (Import process or Copy/Paste).
>> 
>> Regards
>> 
>> Pete.
>>> On 26 Aug 2017, at 4:07 pm, Julie Bedford  wrote:
>>> 
>>> Many thanks for your email Ronni.
>>> 
>>> I have iTunes 12.6.2 installed - but would mention it was the update before 
>>> this one when I started experiencing the problems.  Never a problem 
>>> previously.
>>> 
>>> I log on to a website and download their latest interviews (of which I am a 
>>> subscriber) - no problem there.  I have always just dragged the mp3 file 
>>> from the Downloads folder and placed in the relevant folder on my iTunes.  
>>> I then later usually transfer these onto my classic ipod - no problems with 
>>> the ipod.  Sometimes the mp3 I have dragged onto iTune freezes iTunes and 
>>> am unable often to do a Force Quit, so have to shutdown and restart the 
>>> Mac.  I have recently noticed also that when playing from iTunes on the 
>>> Mac, it now stops and starts - perhaps a 10 second time of silence and then 
>>> it returns playing.
>>> 
>>> I have my iTunes library etc on a dedicated 2GB hard drive, which I 
>>> installed into my Mac Pro - it is not an external hanging from a USB cord.
>>> 
>>> I tend to keep most of the mp3s in the iTunes library for future reference. 
>>>  Of course, when the disc gets full, I will have to think about backing 
>>> some files up on another hard drive for safe keeping.
>>> 
>>> I have been having better luck when transferring the mp3 files onto 
>>> iSkysoft iMedia Converter Deluxe - for reformatting.  Basically I’m just 
>>> reformatting an mp3 into an  mp3, as I suspect maybe the original file has 
>>> something which iTunes does not like and the re-format eliminates it.  This 
>>> process 98% of the time works.
>>> 
>>> I have searched the web for a solution without success, but have come 
>>> across numerous people who are having the same or similar problems.  
>>> 
>>> Cheers
>>> Jewels
>>> 
 On 26 Aug 2017, at 3:34 PM, Ronni Brown  wrote:
 
 Hi Jewels,
 
 A) How are you trying to Add these MP3 files into iTunes?
 
 You can add them to iTunes in many ways:
 
 * Drop them—either grouped or in a folder—on the iTunes icon.
 
 * Choose File > Add to Library (Command-O) and select files or folders.
 
 *Drop them in the Automatically Add to iTunes folder. This is located in 
 the iTunes Media folder, which by default is in your Music folder. iTunes 
 adds any new content in this “watched” folder to your iTunes library and 
 then deletes it from the folder.
 
 B) What format were the original downloaded files, and what ‘program’ have 
 you used to convert the files to MP3?
 You can convert audio files in iTunes to other formats.
 "I have run the problematic mp3s
 through a program which reformats to an mp3, which usually works, but not 
 always.” 
 
 C) Are you using iTunes 12.6.2?
 
 Cheers,
 Ronni
 
> On 25 Aug 2017, at 11:00 pm, Julie 

Re: ITUNES PROBLEM

[Julie Bedford]

Thanks for the suggestion Pete.  
I think what Ronni suggested was that I go to the iTunes folder / library, 
locate the relevant folder and drop in directly ?  I have numerous folders in 
iTunes, each for the relevant subject or website podcast.  It would take me 
ages to do it that way I feel and is easier just to reformat them in my 
iskysoft software.  

I have just played around with an offending file, being careful  not to touch 
any other folder on the way to iTunes, but still the same problem.  I have been 
loading up my iTunes since the early 2000’s and never had such a problem.  When 
iTunes will not quit, I have to do a restart, which interrupts the other jobs I 
am doing at the time and have to restart them again once the Mac has restarted. 
 

On what I have gathered from the web, many people are experiencing problems now 
with iTunes, I think I must be just one of them.  I would really like to go 
back to the older version of iTunes, when it was operating perfectly, but not 
sure if that is really viable.  

Thanks 

Jewels

> On 26 Aug 2017, at 5:19 PM, Peter Crisp  wrote:
> 
> Jewels, this is a long shot. During the drag/drop process into iTunes, is it 
> possible your mouse is passing over a potential drop point (some other folder 
> on the way to the intended folder) that is making OSX jam up. If you do the 
> menu driven import method (Ronni suggested this below) that would at least 
> eliminate that as a possible reason for the hang ups. I have this problem 
> with Windows Explorer at my work and use other methods as a result (Import 
> process or Copy/Paste).
> 
> Regards
> 
> Pete.
>> On 26 Aug 2017, at 4:07 pm, Julie Bedford > > wrote:
>> 
>> Many thanks for your email Ronni.
>> 
>> I have iTunes 12.6.2 installed - but would mention it was the update before 
>> this one when I started experiencing the problems.  Never a problem 
>> previously.
>> 
>> I log on to a website and download their latest interviews (of which I am a 
>> subscriber) - no problem there.  I have always just dragged the mp3 file 
>> from the Downloads folder and placed in the relevant folder on my iTunes.  I 
>> then later usually transfer these onto my classic ipod - no problems with 
>> the ipod.  Sometimes the mp3 I have dragged onto iTune freezes iTunes and am 
>> unable often to do a Force Quit, so have to shutdown and restart the Mac.  I 
>> have recently noticed also that when playing from iTunes on the Mac, it now 
>> stops and starts - perhaps a 10 second time of silence and then it returns 
>> playing.
>> 
>> I have my iTunes library etc on a dedicated 2GB hard drive, which I 
>> installed into my Mac Pro - it is not an external hanging from a USB cord.
>> 
>> I tend to keep most of the mp3s in the iTunes library for future reference.  
>> Of course, when the disc gets full, I will have to think about backing some 
>> files up on another hard drive for safe keeping.
>> 
>> I have been having better luck when transferring the mp3 files onto iSkysoft 
>> iMedia Converter Deluxe - for reformatting.  Basically I’m just reformatting 
>> an mp3 into an  mp3, as I suspect maybe the original file has something 
>> which iTunes does not like and the re-format eliminates it.  This process 
>> 98% of the time works.
>> 
>> I have searched the web for a solution without success, but have come across 
>> numerous people who are having the same or similar problems.  
>> 
>> Cheers
>> Jewels
>> 
>>> On 26 Aug 2017, at 3:34 PM, Ronni Brown >> > wrote:
>>> 
>>> Hi Jewels,
>>> 
>>> A) How are you trying to Add these MP3 files into iTunes?
>>> 
>>> You can add them to iTunes in many ways:
>>> 
>>> * Drop them—either grouped or in a folder—on the iTunes icon.
>>> 
>>> * Choose File > Add to Library (Command-O) and select files or folders.
>>> 
>>> *Drop them in the Automatically Add to iTunes folder. This is located in 
>>> the iTunes Media folder, which by default is in your Music folder. iTunes 
>>> adds any new content in this “watched” folder to your iTunes library and 
>>> then deletes it from the folder.
>>> 
>>> B) What format were the original downloaded files, and what ‘program’ have 
>>> you used to convert the files to MP3?
>>> You can convert audio files in iTunes to other formats.
>>> "I have run the problematic mp3s
>>> through a program which reformats to an mp3, which usually works, but not 
>>> always.” 
>>> 
>>> C) Are you using iTunes 12.6.2?
>>> 
>>> Cheers,
>>> Ronni
>>> 
 On 25 Aug 2017, at 11:00 pm, Julie Bedford > wrote:
 
 
 Hi
 I have been having the following problem since doing one of the itune 
 updates.
 
 I download a number of talks from various sites I am a member of - 
 basically mp3s.
 I do not have a problem downloading, but do when trying to transfer into 
 itunes.  iTunes

Re: ITUNES PROBLEM

[Peter Crisp]

Jewels, this is a long shot. During the drag/drop process into iTunes, is it 
possible your mouse is passing over a potential drop point (some other folder 
on the way to the intended folder) that is making OSX jam up. If you do the 
menu driven import method (Ronni suggested this below) that would at least 
eliminate that as a possible reason for the hang ups. I have this problem with 
Windows Explorer at my work and use other methods as a result (Import process 
or Copy/Paste).

Regards

Pete.
> On 26 Aug 2017, at 4:07 pm, Julie Bedford  wrote:
> 
> Many thanks for your email Ronni.
> 
> I have iTunes 12.6.2 installed - but would mention it was the update before 
> this one when I started experiencing the problems.  Never a problem 
> previously.
> 
> I log on to a website and download their latest interviews (of which I am a 
> subscriber) - no problem there.  I have always just dragged the mp3 file from 
> the Downloads folder and placed in the relevant folder on my iTunes.  I then 
> later usually transfer these onto my classic ipod - no problems with the 
> ipod.  Sometimes the mp3 I have dragged onto iTune freezes iTunes and am 
> unable often to do a Force Quit, so have to shutdown and restart the Mac.  I 
> have recently noticed also that when playing from iTunes on the Mac, it now 
> stops and starts - perhaps a 10 second time of silence and then it returns 
> playing.
> 
> I have my iTunes library etc on a dedicated 2GB hard drive, which I installed 
> into my Mac Pro - it is not an external hanging from a USB cord.
> 
> I tend to keep most of the mp3s in the iTunes library for future reference.  
> Of course, when the disc gets full, I will have to think about backing some 
> files up on another hard drive for safe keeping.
> 
> I have been having better luck when transferring the mp3 files onto iSkysoft 
> iMedia Converter Deluxe - for reformatting.  Basically I’m just reformatting 
> an mp3 into an  mp3, as I suspect maybe the original file has something which 
> iTunes does not like and the re-format eliminates it.  This process 98% of 
> the time works.
> 
> I have searched the web for a solution without success, but have come across 
> numerous people who are having the same or similar problems.  
> 
> Cheers
> Jewels
> 
>> On 26 Aug 2017, at 3:34 PM, Ronni Brown > > wrote:
>> 
>> Hi Jewels,
>> 
>> A) How are you trying to Add these MP3 files into iTunes?
>> 
>> You can add them to iTunes in many ways:
>> 
>> * Drop them—either grouped or in a folder—on the iTunes icon.
>> 
>> * Choose File > Add to Library (Command-O) and select files or folders.
>> 
>> *Drop them in the Automatically Add to iTunes folder. This is located in the 
>> iTunes Media folder, which by default is in your Music folder. iTunes adds 
>> any new content in this “watched” folder to your iTunes library and then 
>> deletes it from the folder.
>> 
>> B) What format were the original downloaded files, and what ‘program’ have 
>> you used to convert the files to MP3?
>> You can convert audio files in iTunes to other formats.
>> "I have run the problematic mp3s
>> through a program which reformats to an mp3, which usually works, but not 
>> always.” 
>> 
>> C) Are you using iTunes 12.6.2?
>> 
>> Cheers,
>> Ronni
>> 
>>> On 25 Aug 2017, at 11:00 pm, Julie Bedford >> > wrote:
>>> 
>>> 
>>> Hi
>>> I have been having the following problem since doing one of the itune 
>>> updates.
>>> 
>>> I download a number of talks from various sites I am a member of - 
>>> basically mp3s.
>>> I do not have a problem downloading, but do when trying to transfer into 
>>> itunes.  iTunes
>>> freezes and usually I am unable to do a force quit and have to do a restart.
>>> 
>>> It is not every file I put into itunes, but enough to really be annoying.  
>>> I’ve tried the
>>> various suggestions on the net without any success.  The last suggestion 
>>> was MacKeeper,
>>> but I resisted as I know Ronnie’s opinion on this software.  I have run the 
>>> problematic mp3s
>>> through a program which reformats to an mp3, which usually works, but not 
>>> always.  
>>> 
>>> I’m currently running El Capitan OS.  
>>> 
>>> Looking forward to any suggestions
>>> 
>>> Jewels
>> 
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> 

Re: ITUNES PROBLEM

[Julie Bedford]

Many thanks for your email Ronni.

I have iTunes 12.6.2 installed - but would mention it was the update before 
this one when I started experiencing the problems.  Never a problem previously.

I log on to a website and download their latest interviews (of which I am a 
subscriber) - no problem there.  I have always just dragged the mp3 file from 
the Downloads folder and placed in the relevant folder on my iTunes.  I then 
later usually transfer these onto my classic ipod - no problems with the ipod.  
Sometimes the mp3 I have dragged onto iTune freezes iTunes and am unable often 
to do a Force Quit, so have to shutdown and restart the Mac.  I have recently 
noticed also that when playing from iTunes on the Mac, it now stops and starts 
- perhaps a 10 second time of silence and then it returns playing.

I have my iTunes library etc on a dedicated 2GB hard drive, which I installed 
into my Mac Pro - it is not an external hanging from a USB cord.

I tend to keep most of the mp3s in the iTunes library for future reference.  Of 
course, when the disc gets full, I will have to think about backing some files 
up on another hard drive for safe keeping.

I have been having better luck when transferring the mp3 files onto iSkysoft 
iMedia Converter Deluxe - for reformatting.  Basically I’m just reformatting an 
mp3 into an  mp3, as I suspect maybe the original file has something which 
iTunes does not like and the re-format eliminates it.  This process 98% of the 
time works.

I have searched the web for a solution without success, but have come across 
numerous people who are having the same or similar problems.  

Cheers
Jewels

> On 26 Aug 2017, at 3:34 PM, Ronni Brown  wrote:
> 
> Hi Jewels,
> 
> A) How are you trying to Add these MP3 files into iTunes?
> 
> You can add them to iTunes in many ways:
> 
> * Drop them—either grouped or in a folder—on the iTunes icon.
> 
> * Choose File > Add to Library (Command-O) and select files or folders.
> 
> *Drop them in the Automatically Add to iTunes folder. This is located in the 
> iTunes Media folder, which by default is in your Music folder. iTunes adds 
> any new content in this “watched” folder to your iTunes library and then 
> deletes it from the folder.
> 
> B) What format were the original downloaded files, and what ‘program’ have 
> you used to convert the files to MP3?
> You can convert audio files in iTunes to other formats.
> "I have run the problematic mp3s
> through a program which reformats to an mp3, which usually works, but not 
> always.” 
> 
> C) Are you using iTunes 12.6.2?
> 
> Cheers,
> Ronni
> 
>> On 25 Aug 2017, at 11:00 pm, Julie Bedford > > wrote:
>> 
>> 
>> Hi
>> I have been having the following problem since doing one of the itune 
>> updates.
>> 
>> I download a number of talks from various sites I am a member of - basically 
>> mp3s.
>> I do not have a problem downloading, but do when trying to transfer into 
>> itunes.  iTunes
>> freezes and usually I am unable to do a force quit and have to do a restart.
>> 
>> It is not every file I put into itunes, but enough to really be annoying.  
>> I’ve tried the
>> various suggestions on the net without any success.  The last suggestion was 
>> MacKeeper,
>> but I resisted as I know Ronnie’s opinion on this software.  I have run the 
>> problematic mp3s
>> through a program which reformats to an mp3, which usually works, but not 
>> always.  
>> 
>> I’m currently running El Capitan OS.  
>> 
>> Looking forward to any suggestions
>> 
>> Jewels
> 
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Re: ITUNES PROBLEM

[Ronni Brown]

Hi Jewels,

A) How are you trying to Add these MP3 files into iTunes?

You can add them to iTunes in many ways:

* Drop them—either grouped or in a folder—on the iTunes icon.

* Choose File > Add to Library (Command-O) and select files or folders.

*Drop them in the Automatically Add to iTunes folder. This is located in the 
iTunes Media folder, which by default is in your Music folder. iTunes adds any 
new content in this “watched” folder to your iTunes library and then deletes it 
from the folder.

B) What format were the original downloaded files, and what ‘program’ have you 
used to convert the files to MP3?
You can convert audio files in iTunes to other formats.
"I have run the problematic mp3s
through a program which reformats to an mp3, which usually works, but not 
always.” 

C) Are you using iTunes 12.6.2?

Cheers,
Ronni

> On 25 Aug 2017, at 11:00 pm, Julie Bedford  wrote:
> 
> 
> Hi
> I have been having the following problem since doing one of the itune updates.
> 
> I download a number of talks from various sites I am a member of - basically 
> mp3s.
> I do not have a problem downloading, but do when trying to transfer into 
> itunes.  iTunes
> freezes and usually I am unable to do a force quit and have to do a restart.
> 
> It is not every file I put into itunes, but enough to really be annoying.  
> I’ve tried the
> various suggestions on the net without any success.  The last suggestion was 
> MacKeeper,
> but I resisted as I know Ronnie’s opinion on this software.  I have run the 
> problematic mp3s
> through a program which reformats to an mp3, which usually works, but not 
> always.  
> 
> I’m currently running El Capitan OS.  
> 
> Looking forward to any suggestions
> 
> Jewels

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