Can't get default application to change

2007-10-10 Thread Kaye and Geoff

Hi,

I've just been trying to sort out problems for a friend with a new 
Intel iMac (OS10.4.10), where the trial version of MSoft Office 2004 
was put onto the system by the sales team. I've installed MSoft 
Office X, but all files created by applications default to opening in 
the trial version. If I reset .doc files to open with the licensed 
version of Word they immediately reset to the trial version.


I've tried renaming the trial version, then uninstalling it. No 
difference - all .doc files now open with a non-existent, trashed 
application.


I've trashed MSoft Office and Word Settings in the preferences and 
tried to reset the default application again - same problem. It 
appears to reset, but when I go on to tell it to reset all .doc files 
it reverts to the now-deleted trial version.


Any ideas?

Cheers, K
--
Kaye Stott and Geoff Prince
email: [EMAIL PROTECTED]
web: http://www.kgweb.org.au

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Re: Can't get default application to change

2007-10-10 Thread Daniel
On 11/10/2007 12:58 PM, Kaye and Geoff [EMAIL PROTECTED] wrote:

 Hi,
 
 I've just been trying to sort out problems for a friend with a new
 Intel iMac (OS10.4.10), where the trial version of MSoft Office 2004
 was put onto the system by the sales team. I've installed MSoft
 Office X, but all files created by applications default to opening in
 the trial version. If I reset .doc files to open with the licensed
 version of Word they immediately reset to the trial version.
 
 I've tried renaming the trial version, then uninstalling it. No
 difference - all .doc files now open with a non-existent, trashed
 application.
 
 I've trashed MSoft Office and Word Settings in the preferences and
 tried to reset the default application again - same problem. It
 appears to reset, but when I go on to tell it to reset all .doc files
 it reverts to the now-deleted trial version.
 
 Any ideas?
 
 Cheers, K

Hi Kaye

This has something to do with an invisible file left somewhere from the
trail version. I remember playing around with it for a while when I had the
same problem on a client's machine.
Inside the Trial folder was a Remove Trial version of Microsoft Office.
This needed to be run to remove all the files, including the invisible ones
as well, which are now causing your problem.
There was another work around for it, but as I'm not at home, I don't have
it handy I'm afraid. Will see if I can turn it up and let you know.
I do have a Remove Office Application on this machine, which I'll send
direct to you, to see how you go.

Try that and let us know.

Thanks.

Kind Regards
Daniel 
---
Daniel Kerr
MacWizardry

Phone: 0414 795 960
Email: daniel @ macwizardry . com . au
Web:   http://www.macwizardry.com.au


**For everything Macintosh**



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Re: Can't get default application to change

2007-10-10 Thread Daniel
On 11/10/2007 12:58 PM, Kaye and Geoff [EMAIL PROTECTED] wrote:

 Hi,
 
 I've just been trying to sort out problems for a friend with a new
 Intel iMac (OS10.4.10), where the trial version of MSoft Office 2004
 was put onto the system by the sales team. I've installed MSoft
 Office X, but all files created by applications default to opening in
 the trial version. If I reset .doc files to open with the licensed
 version of Word they immediately reset to the trial version.
 
 I've tried renaming the trial version, then uninstalling it. No
 difference - all .doc files now open with a non-existent, trashed
 application.
 
 I've trashed MSoft Office and Word Settings in the preferences and
 tried to reset the default application again - same problem. It
 appears to reset, but when I go on to tell it to reset all .doc files
 it reverts to the now-deleted trial version.
 
 Any ideas?
 
 Cheers, K

Oh, to add. Also make sure you delete the com.microsoft.plist files which
will be in the HardDrive/Users/yourname/Library/Preferences.
These will also have to be removed as well.

Hope some of that helps.

Kind Regards
Daniel
---
Daniel Kerr
MacWizardry

Phone: 0414 795 960
Email: daniel @ macwizardry . com . au
Web:   http://www.macwizardry.com.au


**For everything Macintosh**



-- The WA Macintosh User Group Mailing List --
Archives - http://www.wamug.org.au/mailinglist/archives.shtml
Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
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