Re: MacBook Pro will not start up
I would like to add my pennyworth to the discussion on Joondalup Mac shop , I lived in Floreat ,NOW ALMOST IN WOODLANDS (counting down to the 14th ) but always considered the drive up to Joondalup well worth the effort -- GO MIKE:-) Malcolm McCallum doc...@westnet.com.au Skype docmactor On 03/09/2011, at 11:02 AM, Ronda Brown wrote: Hi Matt, Oh yes, definitely NOT your daughter’s fault, if it is the Graphics/ Video Card. It will be covered by warranty and Joondalup are honest and excellent. I live down south and it is always a pain getting my machines to Joondalup when something really bad happens, but 'good ole Daniel' helps me out ;-) Best of luck. Ronni On 03/09/2011, at 10:54 AM, Matt Falvey wrote: Hi Ronni, thanks for the reply. I was thinking it was going to be serious too. As it is still under the 12 month warrantee I will get it up to Joondalup. Now I have to convince my daughter she is not to blame! Thanks again Ronni. Matt On 03/09/2011, at 9:00 AM, Ronda Brown wrote: Hi Matt, On 03/09/2011, at 12:21 AM, Matt Falvey wrote: Hi Ronni, Unfortunately this is the Unibody with the built in battery. That is why I tried pressing at the same time the Shift, Control, Option on the LHS along with the Start button, releasing and waiting 5 seconds and then pressing the start button. Which I think is resetting the SMC for the Unibody which is it version of resetting the SMC for the removable battery MBP's that you have shown below? Yes, this is correct. Anyway it didn't work. My daughter said that she had been using the MBP watching videos' and had put it to sleep and then could not get it to restart from then on. So it appears as if it had not been turned off when it stopped. I’m hoping it is not what I suspect, but It does sound similar to what happened on one of my previous MacBook Pros, a 17” MBP3,1 Intel Core 2 Duo 2.4GHz that had NVIDIA GeForce 8600M GT Graphics Card installed. I ended up having two LogicBoard replacements done by Nick at Joondalup MacWorx before the issue was eventually resolved. Can you get the MBP to startup if you hold the Power Button down for a few seconds longer than normal? When my MBP would not ‘wake from sleep’, I went through all the resetting SMC, PRAM etc, all to no effect. I won’t include everything I tried to get my MBP working properly again, I have a six (6) page document of everything I did. I used every diagnostic and repair tool I have, I had Daniel look at the MBP and run all his tests over it. I could manage to get it to ‘wake from sleep’ for a few days, and then it would not. At one stage, when everything I tried failed to correct the problem. I Booted from SL install disc, used Disk Utility (on the disc) and ERASED the system on MBP Then Installed Snow Leopard restored from a Time Machine backup. MBP worked for a few days, then same thing. If it is the NVIDIA GeForce 8600M GT Graphics, it will need to be replaced, which means the LogicBoard will need to be replaced. I would suggest you get Daniel to have a look at it, and if it is the Video Card / LogicBoard it will need to be replaced by MacWorx Joondalup. Cheers, Ronni Thanks Matt On 02/09/2011, at 2:23 PM, Ronda Brown wrote: Matt Falvey Thu, 01 Sep 2011 22:31:36 -0700 Hi, my daughter is having a problem with her MacBook Pro 2.4GHz Intel Core 2 Duo, 10.6.8, no additional memory added, it will not start up by pressing the start up button. I had a look at the web help and tried the recommended fixes. Looked at the contacts, tried another power source, checked the battery indicator - all lights on green. Still nothing. Then went down the list to resetting the System Management Controller SMC and pressed Shift Control Option on the LHS along with the Start button, released them and waited 5 seconds and pressed the start button, still nothing. After this I checked the battery indicator and there was nothing (?), looked at the light on the charger charging fine, hooked up another charger charging fine. Put the other charger back on its MBP and it worked fine. So am back to the same problem press the start up button and nothing whatsoever happens, at the start it appeared as it the battery was fully charged, but now without doing anything it appears totally discharged. Any ideas would be greatly appreciated. Hi Matt, Is the MacBook Pro one that has a removable battery, ie before the Unibody model with in-built battery? If so: 1. Disconnect the power cord. 2. Remove the battery 3. Then hold the power button for at least 5 seconds. 4. Then reinsert the battery and reconnect the power cord, and check whether the problem has been resolved. Cheers, Ronni 17 MacBook Pro 2.3GHz Quad-Core i7 “Thunderbolt 2.3GHz / 8GB / 750GB @ 7200rpm HD OS X 10.6.8 Snow Leopard OS X 10.7 Lion Windows 7
MacBook Pro will not start up
Matt Falvey Thu, 01 Sep 2011 22:31:36 -0700 Hi, my daughter is having a problem with her MacBook Pro 2.4GHz Intel Core 2 Duo, 10.6.8, no additional memory added, it will not start up by pressing the start up button. I had a look at the web help and tried the recommended fixes. Looked at the contacts, tried another power source, checked the battery indicator - all lights on green. Still nothing. Then went down the list to resetting the System Management Controller SMC and pressed Shift Control Option on the LHS along with the Start button, released them and waited 5 seconds and pressed the start button, still nothing. After this I checked the battery indicator and there was nothing (?), looked at the light on the charger charging fine, hooked up another charger charging fine. Put the other charger back on its MBP and it worked fine. So am back to the same problem press the start up button and nothing whatsoever happens, at the start it appeared as it the battery was fully charged, but now without doing anything it appears totally discharged. Any ideas would be greatly appreciated. Hi Matt, Is the MacBook Pro one that has a removable battery, ie before the Unibody model with in-built battery? If so: 1. Disconnect the power cord. 2. Remove the battery 3. Then hold the power button for at least 5 seconds. 4. Then reinsert the battery and reconnect the power cord, and check whether the problem has been resolved. Cheers, Ronni 17 MacBook Pro 2.3GHz Quad-Core i7 “Thunderbolt 2.3GHz / 8GB / 750GB @ 7200rpm HD OS X 10.6.8 Snow Leopard OS X 10.7 Lion Windows 7 Ultimate (under sufferance) -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Unsubscribe - mailto:wamug-unsubscr...@wamug.org.au
Re: MacBook Pro will not start up
Hi Ronni, Unfortunately this is the Unibody with the built in battery. That is why I tried pressing at the same time the Shift, Control, Option on the LHS along with the Start button, releasing and waiting 5 seconds and then pressing the start button. Which I think is resetting the SMC for the Unibody which is it version of resetting the SMC for the removable battery MBP's that you have shown below? Anyway it didn't work. My daughter said that she had been using the MBP watching videos' and had put it to sleep and then could not get it to restart from then on. So it appears as if it had not been turned off when it stopped. Thanks Matt On 02/09/2011, at 2:23 PM, Ronda Brown wrote: Matt Falvey Thu, 01 Sep 2011 22:31:36 -0700 Hi, my daughter is having a problem with her MacBook Pro 2.4GHz Intel Core 2 Duo, 10.6.8, no additional memory added, it will not start up by pressing the start up button. I had a look at the web help and tried the recommended fixes. Looked at the contacts, tried another power source, checked the battery indicator - all lights on green. Still nothing. Then went down the list to resetting the System Management Controller SMC and pressed Shift Control Option on the LHS along with the Start button, released them and waited 5 seconds and pressed the start button, still nothing. After this I checked the battery indicator and there was nothing (?), looked at the light on the charger charging fine, hooked up another charger charging fine. Put the other charger back on its MBP and it worked fine. So am back to the same problem press the start up button and nothing whatsoever happens, at the start it appeared as it the battery was fully charged, but now without doing anything it appears totally discharged. Any ideas would be greatly appreciated. Hi Matt, Is the MacBook Pro one that has a removable battery, ie before the Unibody model with in-built battery? If so: 1. Disconnect the power cord. 2. Remove the battery 3. Then hold the power button for at least 5 seconds. 4. Then reinsert the battery and reconnect the power cord, and check whether the problem has been resolved. Cheers, Ronni 17 MacBook Pro 2.3GHz Quad-Core i7 “Thunderbolt 2.3GHz / 8GB / 750GB @ 7200rpm HD OS X 10.6.8 Snow Leopard OS X 10.7 Lion Windows 7 Ultimate (under sufferance) -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Unsubscribe - mailto:wamug-unsubscr...@wamug.org.au -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Unsubscribe - mailto:wamug-unsubscr...@wamug.org.au
Re: MacBook Pro will not start up
Hi Matt, On 03/09/2011, at 12:21 AM, Matt Falvey wrote: Hi Ronni, Unfortunately this is the Unibody with the built in battery. That is why I tried pressing at the same time the Shift, Control, Option on the LHS along with the Start button, releasing and waiting 5 seconds and then pressing the start button. Which I think is resetting the SMC for the Unibody which is it version of resetting the SMC for the removable battery MBP's that you have shown below? Yes, this is correct. Anyway it didn't work. My daughter said that she had been using the MBP watching videos' and had put it to sleep and then could not get it to restart from then on. So it appears as if it had not been turned off when it stopped. I’m hoping it is not what I suspect, but It does sound similar to what happened on one of my previous MacBook Pros, a 17” MBP3,1 Intel Core 2 Duo 2.4GHz that had NVIDIA GeForce 8600M GT Graphics Card installed. I ended up having two LogicBoard replacements done by Nick at Joondalup MacWorx before the issue was eventually resolved. Can you get the MBP to startup if you hold the Power Button down for a few seconds longer than normal? When my MBP would not ‘wake from sleep’, I went through all the resetting SMC, PRAM etc, all to no effect. I won’t include everything I tried to get my MBP working properly again, I have a six (6) page document of everything I did. I used every diagnostic and repair tool I have, I had Daniel look at the MBP and run all his tests over it. I could manage to get it to ‘wake from sleep’ for a few days, and then it would not. At one stage, when everything I tried failed to correct the problem. I Booted from SL install disc, used Disk Utility (on the disc) and ERASED the system on MBP Then Installed Snow Leopard restored from a Time Machine backup. MBP worked for a few days, then same thing. If it is the NVIDIA GeForce 8600M GT Graphics, it will need to be replaced, which means the LogicBoard will need to be replaced. I would suggest you get Daniel to have a look at it, and if it is the Video Card / LogicBoard it will need to be replaced by MacWorx Joondalup. Cheers, Ronni Thanks Matt On 02/09/2011, at 2:23 PM, Ronda Brown wrote: Matt Falvey Thu, 01 Sep 2011 22:31:36 -0700 Hi, my daughter is having a problem with her MacBook Pro 2.4GHz Intel Core 2 Duo, 10.6.8, no additional memory added, it will not start up by pressing the start up button. I had a look at the web help and tried the recommended fixes. Looked at the contacts, tried another power source, checked the battery indicator - all lights on green. Still nothing. Then went down the list to resetting the System Management Controller SMC and pressed Shift Control Option on the LHS along with the Start button, released them and waited 5 seconds and pressed the start button, still nothing. After this I checked the battery indicator and there was nothing (?), looked at the light on the charger charging fine, hooked up another charger charging fine. Put the other charger back on its MBP and it worked fine. So am back to the same problem press the start up button and nothing whatsoever happens, at the start it appeared as it the battery was fully charged, but now without doing anything it appears totally discharged. Any ideas would be greatly appreciated. Hi Matt, Is the MacBook Pro one that has a removable battery, ie before the Unibody model with in-built battery? If so: 1. Disconnect the power cord. 2. Remove the battery 3. Then hold the power button for at least 5 seconds. 4. Then reinsert the battery and reconnect the power cord, and check whether the problem has been resolved. Cheers, Ronni 17 MacBook Pro 2.3GHz Quad-Core i7 “Thunderbolt 2.3GHz / 8GB / 750GB @ 7200rpm HD OS X 10.6.8 Snow Leopard OS X 10.7 Lion Windows 7 Ultimate (under sufferance) -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Unsubscribe - mailto:wamug-unsubscr...@wamug.org.au
Re: MacBook Pro will not start up
Hi Ronni, thanks for the reply. I was thinking it was going to be serious too. As it is still under the 12 month warrantee I will get it up to Joondalup. Now I have to convince my daughter she is not to blame! Thanks again Ronni. Matt On 03/09/2011, at 9:00 AM, Ronda Brown wrote: Hi Matt, On 03/09/2011, at 12:21 AM, Matt Falvey wrote: Hi Ronni, Unfortunately this is the Unibody with the built in battery. That is why I tried pressing at the same time the Shift, Control, Option on the LHS along with the Start button, releasing and waiting 5 seconds and then pressing the start button. Which I think is resetting the SMC for the Unibody which is it version of resetting the SMC for the removable battery MBP's that you have shown below? Yes, this is correct. Anyway it didn't work. My daughter said that she had been using the MBP watching videos' and had put it to sleep and then could not get it to restart from then on. So it appears as if it had not been turned off when it stopped. I’m hoping it is not what I suspect, but It does sound similar to what happened on one of my previous MacBook Pros, a 17” MBP3,1 Intel Core 2 Duo 2.4GHz that had NVIDIA GeForce 8600M GT Graphics Card installed. I ended up having two LogicBoard replacements done by Nick at Joondalup MacWorx before the issue was eventually resolved. Can you get the MBP to startup if you hold the Power Button down for a few seconds longer than normal? When my MBP would not ‘wake from sleep’, I went through all the resetting SMC, PRAM etc, all to no effect. I won’t include everything I tried to get my MBP working properly again, I have a six (6) page document of everything I did. I used every diagnostic and repair tool I have, I had Daniel look at the MBP and run all his tests over it. I could manage to get it to ‘wake from sleep’ for a few days, and then it would not. At one stage, when everything I tried failed to correct the problem. I Booted from SL install disc, used Disk Utility (on the disc) and ERASED the system on MBP Then Installed Snow Leopard restored from a Time Machine backup. MBP worked for a few days, then same thing. If it is the NVIDIA GeForce 8600M GT Graphics, it will need to be replaced, which means the LogicBoard will need to be replaced. I would suggest you get Daniel to have a look at it, and if it is the Video Card / LogicBoard it will need to be replaced by MacWorx Joondalup. Cheers, Ronni Thanks Matt On 02/09/2011, at 2:23 PM, Ronda Brown wrote: Matt Falvey Thu, 01 Sep 2011 22:31:36 -0700 Hi, my daughter is having a problem with her MacBook Pro 2.4GHz Intel Core 2 Duo, 10.6.8, no additional memory added, it will not start up by pressing the start up button. I had a look at the web help and tried the recommended fixes. Looked at the contacts, tried another power source, checked the battery indicator - all lights on green. Still nothing. Then went down the list to resetting the System Management Controller SMC and pressed Shift Control Option on the LHS along with the Start button, released them and waited 5 seconds and pressed the start button, still nothing. After this I checked the battery indicator and there was nothing (?), looked at the light on the charger charging fine, hooked up another charger charging fine. Put the other charger back on its MBP and it worked fine. So am back to the same problem press the start up button and nothing whatsoever happens, at the start it appeared as it the battery was fully charged, but now without doing anything it appears totally discharged. Any ideas would be greatly appreciated. Hi Matt, Is the MacBook Pro one that has a removable battery, ie before the Unibody model with in-built battery? If so: 1. Disconnect the power cord. 2. Remove the battery 3. Then hold the power button for at least 5 seconds. 4. Then reinsert the battery and reconnect the power cord, and check whether the problem has been resolved. Cheers, Ronni 17 MacBook Pro 2.3GHz Quad-Core i7 “Thunderbolt 2.3GHz / 8GB / 750GB @ 7200rpm HD OS X 10.6.8 Snow Leopard OS X 10.7 Lion Windows 7 Ultimate (under sufferance) -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Unsubscribe - mailto:wamug-unsubscr...@wamug.org.au -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Unsubscribe - mailto:wamug-unsubscr...@wamug.org.au
Re: MacBook Pro will not start up
Hi Matt, Oh yes, definitely NOT your daughter’s fault, if it is the Graphics/ Video Card. It will be covered by warranty and Joondalup are honest and excellent. I live down south and it is always a pain getting my machines to Joondalup when something really bad happens, but 'good ole Daniel' helps me out ;-) Best of luck. Ronni On 03/09/2011, at 10:54 AM, Matt Falvey wrote: Hi Ronni, thanks for the reply. I was thinking it was going to be serious too. As it is still under the 12 month warrantee I will get it up to Joondalup. Now I have to convince my daughter she is not to blame! Thanks again Ronni. Matt On 03/09/2011, at 9:00 AM, Ronda Brown wrote: Hi Matt, On 03/09/2011, at 12:21 AM, Matt Falvey wrote: Hi Ronni, Unfortunately this is the Unibody with the built in battery. That is why I tried pressing at the same time the Shift, Control, Option on the LHS along with the Start button, releasing and waiting 5 seconds and then pressing the start button. Which I think is resetting the SMC for the Unibody which is it version of resetting the SMC for the removable battery MBP's that you have shown below? Yes, this is correct. Anyway it didn't work. My daughter said that she had been using the MBP watching videos' and had put it to sleep and then could not get it to restart from then on. So it appears as if it had not been turned off when it stopped. I’m hoping it is not what I suspect, but It does sound similar to what happened on one of my previous MacBook Pros, a 17” MBP3,1 Intel Core 2 Duo 2.4GHz that had NVIDIA GeForce 8600M GT Graphics Card installed. I ended up having two LogicBoard replacements done by Nick at Joondalup MacWorx before the issue was eventually resolved. Can you get the MBP to startup if you hold the Power Button down for a few seconds longer than normal? When my MBP would not ‘wake from sleep’, I went through all the resetting SMC, PRAM etc, all to no effect. I won’t include everything I tried to get my MBP working properly again, I have a six (6) page document of everything I did. I used every diagnostic and repair tool I have, I had Daniel look at the MBP and run all his tests over it. I could manage to get it to ‘wake from sleep’ for a few days, and then it would not. At one stage, when everything I tried failed to correct the problem. I Booted from SL install disc, used Disk Utility (on the disc) and ERASED the system on MBP Then Installed Snow Leopard restored from a Time Machine backup. MBP worked for a few days, then same thing. If it is the NVIDIA GeForce 8600M GT Graphics, it will need to be replaced, which means the LogicBoard will need to be replaced. I would suggest you get Daniel to have a look at it, and if it is the Video Card / LogicBoard it will need to be replaced by MacWorx Joondalup. Cheers, Ronni Thanks Matt On 02/09/2011, at 2:23 PM, Ronda Brown wrote: Matt Falvey Thu, 01 Sep 2011 22:31:36 -0700 Hi, my daughter is having a problem with her MacBook Pro 2.4GHz Intel Core 2 Duo, 10.6.8, no additional memory added, it will not start up by pressing the start up button. I had a look at the web help and tried the recommended fixes. Looked at the contacts, tried another power source, checked the battery indicator - all lights on green. Still nothing. Then went down the list to resetting the System Management Controller SMC and pressed Shift Control Option on the LHS along with the Start button, released them and waited 5 seconds and pressed the start button, still nothing. After this I checked the battery indicator and there was nothing (?), looked at the light on the charger charging fine, hooked up another charger charging fine. Put the other charger back on its MBP and it worked fine. So am back to the same problem press the start up button and nothing whatsoever happens, at the start it appeared as it the battery was fully charged, but now without doing anything it appears totally discharged. Any ideas would be greatly appreciated. Hi Matt, Is the MacBook Pro one that has a removable battery, ie before the Unibody model with in-built battery? If so: 1. Disconnect the power cord. 2. Remove the battery 3. Then hold the power button for at least 5 seconds. 4. Then reinsert the battery and reconnect the power cord, and check whether the problem has been resolved. Cheers, Ronni 17 MacBook Pro 2.3GHz Quad-Core i7 “Thunderbolt 2.3GHz / 8GB / 750GB @ 7200rpm HD OS X 10.6.8 Snow Leopard OS X 10.7 Lion Windows 7 Ultimate (under sufferance) -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Unsubscribe - mailto:wamug-unsubscr...@wamug.org.au
MacBook Pro will not start up
Hi, my daughter is having a problem with her MacBook Pro 2.4GHz Intel Core 2 Duo, 10.6.8, no additional memory added, it will not start up by pressing the start up button. I had a look at the web help and tried the recommended fixes. Looked at the contacts, tried another power source, checked the battery indicator - all lights on green. Still nothing. Then went down the list to resetting the System Management Controller SMC and pressed Shift Control Option on the LHS along with the Start button, released them and waited 5 seconds and pressed the start button, still nothing. After this I checked the battery indicator and there was nothing (?), looked at the light on the charger charging fine, hooked up another charger charging fine. Put the other charger back on its MBP and it worked fine. So am back to the same problem press the start up button and nothing whatsoever happens, at the start it appeared as it the battery was fully charged, but now without doing anything it appears totally discharged. Any ideas would be greatly appreciated. Thanks Matt -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Unsubscribe - mailto:wamug-unsubscr...@wamug.org.au
