Re: Apple TV, iPad iView

2014-05-28 Thread Laura Webb
Hi Ronni and Daniel

Ronni I did as you suggested but nothing seems to have changed. What I have 
found is that if I start watching an iView program on my iPad and then, after a 
few minutes, choose Apple TV it seems to work OK. Or at least it did when I 
tried that last evening. So I’ll just stay with that for the time being and 
hope it continues.

Otherwise, if Apple TV is selected, the program starts to load then stops and 
keeps repeating that format.

Thanks again to both
Laura


On 27 May 2014, at 11:29 pm, Ronda Brown ro...@mac.com wrote:

 Hi Laura,
 
 As Daniel has mentioned it could be the Modem, or your Network. Sounds like 
 something is causing dropouts and slow downs on your Network connections.
 
 Have you tried power cycling all your devices...  Modem, Router (if you have 
 one),Mac, iPad, AppleTV
 Shut them all down, then start the Modem let it complete its startup, then 
 Router, then Mac, then iPad, then AppleTV.
 
 Cheers,
 Ronni
 Sent from Ronni's iPad4
 
 
 On 27 May 2014, at 9:22 pm, Daniel Kerr wa...@macwizardry.com.au wrote:
 
 Hi Laura
 
 Umm…second thing off the top of my head then may be an issue within the 
 modem? If you can borrow another one to try, then this may help rule it 
 out as well.
 Will keep thinking on it.
 
 Kind regards
 Daniel
 ---
 Daniel Kerr
 MacWizardry
 
 Phone: 0414 795 960
 Email: daniel AT macwizardry.com.au
 Web:   http://www.macwizardry.com.au
 
 
 **For everything Apple**
 
 NOTE: Any information provided in this email may be my personal opinion and 
 as such should be taken accordingly, and may not be the views of 
 MacWizardry. Any information provided does not offer or warrant any form of 
 warranty or accept liability. It would be appreciated that if any 
 information in this email is to be disseminated, distributed or copied, that 
 permission by the author be requested. 
 
 On 27/05/2014, at 3:59 PM, Laura Webb el...@iinet.net.au wrote:
 
 Hi Daniel
 
 I tried your suggestion but it makes no difference, so the mystery and the 
 frustration continues.
 
 Kind regards
 Laura
 
 
 On 26 May 2014, at 2:24 pm, Daniel Kerr dan...@macwizardry.com.au wrote:
 
 Hi Laura
 
 The first thing I would try is to restart the modem, as if it's had slow 
 downs this can affect it as well.
 Power it off for a minute or two, then power it on again. After another 
 few minutes then try accessing iView again and see how it goes.
 
 It could also be a hardware issue in the modem itself (or wireless) or 
 some wireless interference from surrounding houses that has changed 
 recently as well.
 (Modems tend to last about 3-5 years on average)…..
 
 But I'd try a power cycle of the modem first and see if that improves it.
 
 Kind regards
 Daniel
 
 Sent from my iPhone 5
 
 ---
 Daniel Kerr
 MacWizardry
 
 Phone: 0414 795 960
 Email: daniel AT macwizardry.com.au
 Web:   http://www.macwizardry.com.au
 
 
 **For everything Apple**
 
 NOTE: Any information provided in this email may be my personal opinion 
 and as such should be taken accordingly, and may not be the views of 
 MacWizardry. Any information provided does not offer or warrant any form 
 of warranty or accept liability. It would be appreciated that if any 
 information in this email is to be disseminated, distributed or copied, 
 that permission by the author be requested. 
 
 On 26/05/2014, at 9:55 AM, Laura Webb el...@iinet.net.au wrote:
 
 Good morning all
 
 I have always sent iView programmes to Apple TV from my iPad (3) and, 
 until very recently, have had no problems. Now, for whatever reason, 
 after several false starts the process usually works but last evening it 
 was hopeless. The programme would start, go for a short while, then stop 
 and revert to showing only on my iPad. No matter how many times I tried 
 the result was the same.
 
 This morning, as an experiment,  I tried using iView on my MacBookPro, 
 choosing Airplay to send to Apple TV. Again it does not work, stops and 
 starts on Apple TV and the sound is distorted. This would not be my 
 preferred way to view but thought it worth a try.
 
 Does anyone have any suggestions? I think the problem may have started 
 with the updated iView web page but there are some programmes that still 
 work seamlessly e.g. Australian Story.  I have checked Settings on 
 AppleTV but can see nothing untoward there. Software is up to date.
 
 Regards
 Laura
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Re: Apple TV, iPad iView

2014-05-27 Thread Laura Webb
Hi Daniel

I tried your suggestion but it makes no difference, so the mystery and the 
frustration continues.

Kind regards
Laura


On 26 May 2014, at 2:24 pm, Daniel Kerr dan...@macwizardry.com.au wrote:

 Hi Laura
 
 The first thing I would try is to restart the modem, as if it's had slow 
 downs this can affect it as well.
 Power it off for a minute or two, then power it on again. After another few 
 minutes then try accessing iView again and see how it goes.
 
 It could also be a hardware issue in the modem itself (or wireless) or some 
 wireless interference from surrounding houses that has changed recently as 
 well.
 (Modems tend to last about 3-5 years on average)…..
 
 But I'd try a power cycle of the modem first and see if that improves it.
 
 Kind regards
 Daniel
 
 Sent from my iPhone 5
 
 ---
 Daniel Kerr
 MacWizardry
 
 Phone: 0414 795 960
 Email: daniel AT macwizardry.com.au
 Web:   http://www.macwizardry.com.au
 
 
 **For everything Apple**
 
 NOTE: Any information provided in this email may be my personal opinion and 
 as such should be taken accordingly, and may not be the views of MacWizardry. 
 Any information provided does not offer or warrant any form of warranty or 
 accept liability. It would be appreciated that if any information in this 
 email is to be disseminated, distributed or copied, that permission by the 
 author be requested. 
 
 On 26/05/2014, at 9:55 AM, Laura Webb el...@iinet.net.au wrote:
 
 Good morning all
 
 I have always sent iView programmes to Apple TV from my iPad (3) and, until 
 very recently, have had no problems. Now, for whatever reason, after several 
 false starts the process usually works but last evening it was hopeless. The 
 programme would start, go for a short while, then stop and revert to showing 
 only on my iPad. No matter how many times I tried the result was the same.
 
 This morning, as an experiment,  I tried using iView on my MacBookPro, 
 choosing Airplay to send to Apple TV. Again it does not work, stops and 
 starts on Apple TV and the sound is distorted. This would not be my 
 preferred way to view but thought it worth a try.
 
 Does anyone have any suggestions? I think the problem may have started with 
 the updated iView web page but there are some programmes that still work 
 seamlessly e.g. Australian Story.  I have checked Settings on AppleTV but 
 can see nothing untoward there. Software is up to date.
 
 Regards
 Laura
 -- The WA Macintosh User Group Mailing List --
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 Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
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Re: Apple TV, iPad iView

2014-05-27 Thread Daniel Kerr
Hi Laura

Umm…second thing off the top of my head then may be an issue within the 
modem? If you can borrow another one to try, then this may help rule it out 
as well.
Will keep thinking on it.

Kind regards
Daniel
---
Daniel Kerr
MacWizardry

Phone: 0414 795 960
Email: daniel AT macwizardry.com.au
Web:   http://www.macwizardry.com.au


**For everything Apple**

NOTE: Any information provided in this email may be my personal opinion and as 
such should be taken accordingly, and may not be the views of MacWizardry. Any 
information provided does not offer or warrant any form of warranty or accept 
liability. It would be appreciated that if any information in this email is to 
be disseminated, distributed or copied, that permission by the author be 
requested. 

On 27/05/2014, at 3:59 PM, Laura Webb el...@iinet.net.au wrote:

 Hi Daniel
 
 I tried your suggestion but it makes no difference, so the mystery and the 
 frustration continues.
 
 Kind regards
 Laura
 
 
 On 26 May 2014, at 2:24 pm, Daniel Kerr dan...@macwizardry.com.au wrote:
 
 Hi Laura
 
 The first thing I would try is to restart the modem, as if it's had slow 
 downs this can affect it as well.
 Power it off for a minute or two, then power it on again. After another few 
 minutes then try accessing iView again and see how it goes.
 
 It could also be a hardware issue in the modem itself (or wireless) or some 
 wireless interference from surrounding houses that has changed recently as 
 well.
 (Modems tend to last about 3-5 years on average)…..
 
 But I'd try a power cycle of the modem first and see if that improves it.
 
 Kind regards
 Daniel
 
 Sent from my iPhone 5
 
 ---
 Daniel Kerr
 MacWizardry
 
 Phone: 0414 795 960
 Email: daniel AT macwizardry.com.au
 Web:   http://www.macwizardry.com.au
 
 
 **For everything Apple**
 
 NOTE: Any information provided in this email may be my personal opinion and 
 as such should be taken accordingly, and may not be the views of 
 MacWizardry. Any information provided does not offer or warrant any form of 
 warranty or accept liability. It would be appreciated that if any 
 information in this email is to be disseminated, distributed or copied, that 
 permission by the author be requested. 
 
 On 26/05/2014, at 9:55 AM, Laura Webb el...@iinet.net.au wrote:
 
 Good morning all
 
 I have always sent iView programmes to Apple TV from my iPad (3) and, until 
 very recently, have had no problems. Now, for whatever reason, after 
 several false starts the process usually works but last evening it was 
 hopeless. The programme would start, go for a short while, then stop and 
 revert to showing only on my iPad. No matter how many times I tried the 
 result was the same.
 
 This morning, as an experiment,  I tried using iView on my MacBookPro, 
 choosing Airplay to send to Apple TV. Again it does not work, stops and 
 starts on Apple TV and the sound is distorted. This would not be my 
 preferred way to view but thought it worth a try.
 
 Does anyone have any suggestions? I think the problem may have started with 
 the updated iView web page but there are some programmes that still work 
 seamlessly e.g. Australian Story.  I have checked Settings on AppleTV but 
 can see nothing untoward there. Software is up to date.
 
 Regards
 Laura
 -- The WA Macintosh User Group Mailing List --
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 Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
 Settings  Unsubscribe - 
 http://lists.wamug.org.au/listinfo/wamug.org.au-wamug
 
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 Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
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 http://lists.wamug.org.au/listinfo/wamug.org.au-wamug
 
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Re: Apple TV, iPad iView

2014-05-27 Thread Ronda Brown
Hi Laura,

As Daniel has mentioned it could be the Modem, or your Network. Sounds like 
something is causing dropouts and slow downs on your Network connections.

Have you tried power cycling all your devices...  Modem, Router (if you have 
one),Mac, iPad, AppleTV
Shut them all down, then start the Modem let it complete its startup, then 
Router, then Mac, then iPad, then AppleTV.

Cheers,
Ronni
Sent from Ronni's iPad4


 On 27 May 2014, at 9:22 pm, Daniel Kerr wa...@macwizardry.com.au wrote:
 
 Hi Laura
 
 Umm…second thing off the top of my head then may be an issue within the 
 modem? If you can borrow another one to try, then this may help rule it out 
 as well.
 Will keep thinking on it.
 
 Kind regards
 Daniel
 ---
 Daniel Kerr
 MacWizardry
 
 Phone: 0414 795 960
 Email: daniel AT macwizardry.com.au
 Web:   http://www.macwizardry.com.au
 
 
 **For everything Apple**
 
 NOTE: Any information provided in this email may be my personal opinion and 
 as such should be taken accordingly, and may not be the views of MacWizardry. 
 Any information provided does not offer or warrant any form of warranty or 
 accept liability. It would be appreciated that if any information in this 
 email is to be disseminated, distributed or copied, that permission by the 
 author be requested. 
 
 On 27/05/2014, at 3:59 PM, Laura Webb el...@iinet.net.au wrote:
 
 Hi Daniel
 
 I tried your suggestion but it makes no difference, so the mystery and the 
 frustration continues.
 
 Kind regards
 Laura
 
 
 On 26 May 2014, at 2:24 pm, Daniel Kerr dan...@macwizardry.com.au wrote:
 
 Hi Laura
 
 The first thing I would try is to restart the modem, as if it's had slow 
 downs this can affect it as well.
 Power it off for a minute or two, then power it on again. After another few 
 minutes then try accessing iView again and see how it goes.
 
 It could also be a hardware issue in the modem itself (or wireless) or some 
 wireless interference from surrounding houses that has changed recently 
 as well.
 (Modems tend to last about 3-5 years on average)…..
 
 But I'd try a power cycle of the modem first and see if that improves it.
 
 Kind regards
 Daniel
 
 Sent from my iPhone 5
 
 ---
 Daniel Kerr
 MacWizardry
 
 Phone: 0414 795 960
 Email: daniel AT macwizardry.com.au
 Web:   http://www.macwizardry.com.au
 
 
 **For everything Apple**
 
 NOTE: Any information provided in this email may be my personal opinion and 
 as such should be taken accordingly, and may not be the views of 
 MacWizardry. Any information provided does not offer or warrant any form of 
 warranty or accept liability. It would be appreciated that if any 
 information in this email is to be disseminated, distributed or copied, 
 that permission by the author be requested. 
 
 On 26/05/2014, at 9:55 AM, Laura Webb el...@iinet.net.au wrote:
 
 Good morning all
 
 I have always sent iView programmes to Apple TV from my iPad (3) and, 
 until very recently, have had no problems. Now, for whatever reason, after 
 several false starts the process usually works but last evening it was 
 hopeless. The programme would start, go for a short while, then stop and 
 revert to showing only on my iPad. No matter how many times I tried the 
 result was the same.
 
 This morning, as an experiment,  I tried using iView on my MacBookPro, 
 choosing Airplay to send to Apple TV. Again it does not work, stops and 
 starts on Apple TV and the sound is distorted. This would not be my 
 preferred way to view but thought it worth a try.
 
 Does anyone have any suggestions? I think the problem may have started 
 with the updated iView web page but there are some programmes that still 
 work seamlessly e.g. Australian Story.  I have checked Settings on AppleTV 
 but can see nothing untoward there. Software is up to date.
 
 Regards
 Laura
-- The WA Macintosh User Group Mailing List --
Archives - http://www.wamug.org.au/mailinglist/archives.shtml
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Re: Apple TV, iPad iView

2014-05-27 Thread Laura Webb
Hi Daniel

Thanks for keeping on thinking! Given that everything else is working perfectly 
I can’t imagine this to be a modem issue and would prefer not to do any 
experiments in that regard.

Some time ago I was having problems playing a DVD on my MBP and wanting to view 
it on Apple TV. With AppleCare on my MBP I contacted Apple but they were unable 
to solve the problem.  I had forgotten that when I tried the other day with 
iView and no doubt was the reason it did not work. I was advised to use VLC 
even though that is not an Apple application. 

VLC is now set to open automatically whenever I insert a DVD into MBP. I drag 
the DVD into the media window, choose Airplay and watch on AppleTV. You might 
remember ages ago you advised WAMUG members to download that application (just 
in case). I was so glad I took your advice, as of course I always do -:)

Is there any way of using VLC on my MacBookPro to watch an iView program on 
Apple TV? Although not the solution I want, when the iPad is so much more 
convenient, it could be an alternative until the problem is solved. 

Kind regards
Laura



On 27 May 2014, at 9:22 pm, Daniel Kerr wa...@macwizardry.com.au wrote:

 Hi Laura
 
 Umm…second thing off the top of my head then may be an issue within the 
 modem? If you can borrow another one to try, then this may help rule it out 
 as well.
 Will keep thinking on it.
 
 Kind regards
 Daniel
 ---
 Daniel Kerr
 MacWizardry
 
 Phone: 0414 795 960
 Email: daniel AT macwizardry.com.au
 Web:   http://www.macwizardry.com.au
 
 
 **For everything Apple**
 
 NOTE: Any information provided in this email may be my personal opinion and 
 as such should be taken accordingly, and may not be the views of MacWizardry. 
 Any information provided does not offer or warrant any form of warranty or 
 accept liability. It would be appreciated that if any information in this 
 email is to be disseminated, distributed or copied, that permission by the 
 author be requested. 
 
 On 27/05/2014, at 3:59 PM, Laura Webb el...@iinet.net.au wrote:
 
 Hi Daniel
 
 I tried your suggestion but it makes no difference, so the mystery and the 
 frustration continues.
 
 Kind regards
 Laura
 
 
 On 26 May 2014, at 2:24 pm, Daniel Kerr dan...@macwizardry.com.au wrote:
 
 Hi Laura
 
 The first thing I would try is to restart the modem, as if it's had slow 
 downs this can affect it as well.
 Power it off for a minute or two, then power it on again. After another few 
 minutes then try accessing iView again and see how it goes.
 
 It could also be a hardware issue in the modem itself (or wireless) or some 
 wireless interference from surrounding houses that has changed recently 
 as well.
 (Modems tend to last about 3-5 years on average)…..
 
 But I'd try a power cycle of the modem first and see if that improves it.
 
 Kind regards
 Daniel
 
 Sent from my iPhone 5
 
 ---
 Daniel Kerr
 MacWizardry
 
 Phone: 0414 795 960
 Email: daniel AT macwizardry.com.au
 Web:   http://www.macwizardry.com.au
 
 
 **For everything Apple**
 
 NOTE: Any information provided in this email may be my personal opinion and 
 as such should be taken accordingly, and may not be the views of 
 MacWizardry. Any information provided does not offer or warrant any form of 
 warranty or accept liability. It would be appreciated that if any 
 information in this email is to be disseminated, distributed or copied, 
 that permission by the author be requested. 
 
 On 26/05/2014, at 9:55 AM, Laura Webb el...@iinet.net.au wrote:
 
 Good morning all
 
 I have always sent iView programmes to Apple TV from my iPad (3) and, 
 until very recently, have had no problems. Now, for whatever reason, after 
 several false starts the process usually works but last evening it was 
 hopeless. The programme would start, go for a short while, then stop and 
 revert to showing only on my iPad. No matter how many times I tried the 
 result was the same.
 
 This morning, as an experiment,  I tried using iView on my MacBookPro, 
 choosing Airplay to send to Apple TV. Again it does not work, stops and 
 starts on Apple TV and the sound is distorted. This would not be my 
 preferred way to view but thought it worth a try.
 
 Does anyone have any suggestions? I think the problem may have started 
 with the updated iView web page but there are some programmes that still 
 work seamlessly e.g. Australian Story.  I have checked Settings on AppleTV 
 but can see nothing untoward there. Software is up to date.
 
 Regards
 Laura
 -- The WA Macintosh User Group Mailing List --
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 Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
 Settings  Unsubscribe - 
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 Settings  Unsubscribe - 
 

Re: Apple TV, iPad iView

2014-05-26 Thread Daniel Kerr
Hi Laura

The first thing I would try is to restart the modem, as if it's had slow 
downs this can affect it as well.
Power it off for a minute or two, then power it on again. After another few 
minutes then try accessing iView again and see how it goes.

It could also be a hardware issue in the modem itself (or wireless) or some 
wireless interference from surrounding houses that has changed recently as 
well.
(Modems tend to last about 3-5 years on average)…..

But I'd try a power cycle of the modem first and see if that improves it.

Kind regards
Daniel

Sent from my iPhone 5

---
Daniel Kerr
MacWizardry

Phone: 0414 795 960
Email: daniel AT macwizardry.com.au
Web:   http://www.macwizardry.com.au


**For everything Apple**

NOTE: Any information provided in this email may be my personal opinion and as 
such should be taken accordingly, and may not be the views of MacWizardry. Any 
information provided does not offer or warrant any form of warranty or accept 
liability. It would be appreciated that if any information in this email is to 
be disseminated, distributed or copied, that permission by the author be 
requested. 

On 26/05/2014, at 9:55 AM, Laura Webb el...@iinet.net.au wrote:

 Good morning all
 
 I have always sent iView programmes to Apple TV from my iPad (3) and, until 
 very recently, have had no problems. Now, for whatever reason, after several 
 false starts the process usually works but last evening it was hopeless. The 
 programme would start, go for a short while, then stop and revert to showing 
 only on my iPad. No matter how many times I tried the result was the same.
 
 This morning, as an experiment,  I tried using iView on my MacBookPro, 
 choosing Airplay to send to Apple TV. Again it does not work, stops and 
 starts on Apple TV and the sound is distorted. This would not be my preferred 
 way to view but thought it worth a try.
 
 Does anyone have any suggestions? I think the problem may have started with 
 the updated iView web page but there are some programmes that still work 
 seamlessly e.g. Australian Story.  I have checked Settings on AppleTV but can 
 see nothing untoward there. Software is up to date.
 
 Regards
 Laura
 -- The WA Macintosh User Group Mailing List --
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 Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
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