Re: Update on Password problem update

[Tim Law]

Pat you’re fortunate to have an Apple Tech spend so much time working through 
all these things and guiding you into the risky territory that Terminal allows. 

I have hundreds of passwords and notes kept securely inside 1Password which I 
find is an excellent product. You can’t however, forget the master password!!!

Regards
Tim

Sent from Tim's iPhone

> On 21 Nov 2018, at 3:52 pm, Pat  wrote:
> 
> Hello, all, 
> Many thanks to all who wrote back with suggestions — Diana, Susan, Peter, 
> Tim, Neil. I can log into the computer now. I rang Apple this morning, and 
> was passed through several people to an Apple technician. After he had tried 
> making a few new passwords, and getting the same result as me (in other words 
> — they didn’t work), he guided me through a process using Terminal, and we 
> finally arriived at the fix. It took about 2 hours to get there, an ordeal. 
> 
> But the news is not all good. All my settings and a lot of personal stuff 
> (Key Chain!) is gone, It seems I have to argue with bossy applications to 
> replace the info into them. My 3 Mail accounts persistently rejected having 
> the proper Mail passwords replaced several times. 
> 
> I don’t have Time Machine, just a very large backup hard disk and Super 
> Duper. I do not see any of the Key Chain data — does Super Duper hide it 
> anywhere? If it is not there, I’m going to have a hard time.
> 
> Apple's automated guide to retrieving passwords needs some urgent 
> improvement. It is impossible in places to know just which password is to be 
> retrieved: thel log-in name or Apple ID. In my case, it was the password 
> specifically to start the computer.
> 
> And I will not be changing the new password any time soon.
> 
> Thanks again,
> Pat
> 
> 
> 
>> On 21 Nov 2018, at 07:17, Diana & Graham Stevens  
>> wrote:
>> 
>> Hi Pat
>> 
>> Why don’t you ring Apple support. They solved my password problem when I got 
>> no answers. I rang in the late afternoon and got through very quickly. The 
>> man also sent me the URL so I could find it again plus some other useful 
>> URLs.
>> 
>> Good luck
>> 
>> Diana
>> 
>> Sent from my iPad
>> 
>> 
>> -- The WA Macintosh User Group Mailing List --
>> Archives - 
>> Guidelines - 
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>> 
> 
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Re: Update on Password problem update

[Neil Houghton]

Hi Pat,


Just a disclaimer - the below is as for me on OSX El Capitain 10.11.6 - if you 
are on a newer OS some things may have changed.




Youprobably have a new login keychain with your new password. It would start 
empty and will only contain what you have done since the PW change.

You should still be able to access the info on your old keychain PROVIDED you 
remember the old login password you used when it was in use.

I have had to retrieve old keychains when doing a clean install without 
migrating user accounts - the login keychain was (like yours) fairly empty and 
I needed access to my old keychain.

Keychain Access can access more than one keychain - I currently have my default 
keychain - Apple calls this login (in bold) I also have a previous keychain 
which I called SLlogin (this is from my old Snow Leopard installation)

At some stage I should harvest all the info off the old keychain and get it 
onto the new keychain but, at the minute, I just use both.



So first you need to find your old keychain...

Apple keeps its keychains in user/Library/Keychains (current for OSX 10.11) 
depending on what you got up to in terminal your old key chain may be there 
(but renamed) but it may be possibly easier to go to your SuperDuper backup, 
find the login keychain, copy it to your desktop, RENAME IT (eg OLDlogin) and 
then drop it into your user/Library/Keychains folder.



Then you need to actually access the keychain...

Open the  Keychain Access app and under the 'File' dropdown menu click 'Add 
Keychain" it should open the file selection box at the keychain folder (if not 
- navigate to the folder) select you newly named old keychain and click the 
'add' button.

You should now see the keychain in the  Keychain Access sidebar - select it and 
the "All Items" category should show you everything that is in there. To 
actually show the info, when asked for the password, you obviously need your 
OLD login password (since that is the password for this keychain).




I probably don't need to tell you that you need to be VERY careful when 
adding/deleting/modifying anything in your keychain(s) - you can really stuff 
things up otherwise!


HTH


Cheers



Neil
-- 
Neil R. Houghton
Albany, Western Australia
Tel: +61 8 9841 6063
Email: n...@possumology.com



-Original Message-
From:  on behalf of Pat 

Reply-To: WAMUG 
Date: Wednesday, 21 November 2018 at 15:52
To: WAMUG 
Subject: Update on Password problem update

Hello, all, 
Many thanks to all who wrote back with suggestions — Diana, Susan, Peter, 
Tim, Neil. I can log into the computer now. I rang Apple this morning, and was 
passed through several people to an Apple technician. After he had tried making 
a few new passwords, and getting the same result as me (in other words — they 
didn’t work), he guided me through a process using Terminal, and we finally 
arriived at the fix. It took about 2 hours to get there, an ordeal. 

But the news is not all good. All my settings and a lot of personal stuff 
(Key Chain!) is gone, It seems I have to argue with bossy applications to 
replace the info into them. My 3 Mail accounts persistently rejected having the 
proper Mail passwords replaced several times. 

I don’t have Time Machine, just a very large backup hard disk and Super 
Duper. I do not see any of the Key Chain data — does Super Duper hide it 
anywhere? If it is not there, I’m going to have a hard time.

Apple's automated guide to retrieving passwords needs some urgent 
improvement. It is impossible in places to know just which password is to be 
retrieved: thel log-in name or Apple ID. In my case, it was the password 
specifically to start the computer.

And I will not be changing the new password any time soon.

Thanks again,
Pat



> On 21 Nov 2018, at 07:17, Diana & Graham Stevens  
wrote:
> 
> Hi Pat
> 
> Why don’t you ring Apple support. They solved my password problem when I 
got no answers. I rang in the late afternoon and got through very quickly. The 
man also sent me the URL so I could find it again plus some other useful URLs.
> 
> Good luck
> 
> Diana
> 
> Sent from my iPad
> 
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
> Settings & Unsubscribe - 
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-- The WA Macin

Update on Password problem update

[Pat]

Hello, all, 
Many thanks to all who wrote back with suggestions — Diana, Susan, Peter, Tim, 
Neil. I can log into the computer now. I rang Apple this morning, and was 
passed through several people to an Apple technician. After he had tried making 
a few new passwords, and getting the same result as me (in other words — they 
didn’t work), he guided me through a process using Terminal, and we finally 
arriived at the fix. It took about 2 hours to get there, an ordeal. 

But the news is not all good. All my settings and a lot of personal stuff (Key 
Chain!) is gone, It seems I have to argue with bossy applications to replace 
the info into them. My 3 Mail accounts persistently rejected having the proper 
Mail passwords replaced several times. 

I don’t have Time Machine, just a very large backup hard disk and Super Duper. 
I do not see any of the Key Chain data — does Super Duper hide it anywhere? If 
it is not there, I’m going to have a hard time.

Apple's automated guide to retrieving passwords needs some urgent improvement. 
It is impossible in places to know just which password is to be retrieved: thel 
log-in name or Apple ID. In my case, it was the password specifically to start 
the computer.

And I will not be changing the new password any time soon.

Thanks again,
Pat



> On 21 Nov 2018, at 07:17, Diana & Graham Stevens  wrote:
> 
> Hi Pat
> 
> Why don’t you ring Apple support. They solved my password problem when I got 
> no answers. I rang in the late afternoon and got through very quickly. The 
> man also sent me the URL so I could find it again plus some other useful URLs.
> 
> Good luck
> 
> Diana
> 
> Sent from my iPad
> 
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - 
> Guidelines - 
> Settings & Unsubscribe - 
> 

-- The WA Macintosh User Group Mailing List --
Archives - 
Guidelines - 
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