This is a note to those of you who are answering other people's questions here. The rest of you can stop reading.
Really. If you stay I'll just hurt your feelings. Ok. We need to have a frank discussion. We're getting a lot of crappy questions. There are a lot of requests for help coming in where the requester is posting way too little information for any one to possibly help them. And what's worse, you ask for more info and they reply with a lot of blather, but don't actually give you the information that we need to answer their questions. I've been getting sucked into this myself lately. I feel bad for them. I want to help. "When you say it doesn't work, are you getting an error message?" How many times do we need to ask this here? And then they reply, telling us they tried something else, but it didn't work either, and they still don't give us an error message! Or they give us just part of the error message. Or they leave out the stack trace. I guess they assume that because the stack trace looks like a bunch of gibberish, it won't help us either. You'd almost think that maybe they don't know anything about testing software or how to write a bug report. I learned how to extract a stack trace from a core file 20 years ago so that I could include it in my bug reports. With Ruby it just gets printed out. It's just a matter of cut and paste. "Can we see your script?". "Have you read the FAQ?" "What have you tried?" -- How many times do we have to ask these questions? What can we do about it? 1. Stop responding to incomplete requests. Maybe they will repost with more information. Maybe not. Anyway, just ignore them. 2. Humiliate them and question their right to claim to be a tester if they can't even report a problem correctly. Make it clear that Watir is only for testers who have some basic competence. 3. What else? Bret -- Bret Pettichord Lead Developer, Watir, www.watir.com Blog, www.io.com/~wazmo/blog Twitter, www.twitter.com/bpettichord --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "Watir General" group. To post to this group, send email to watir-general@googlegroups.com Before posting, please read the following guidelines: http://wiki.openqa.org/display/WTR/Support To unsubscribe from this group, send email to watir-general-unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/watir-general -~----------~----~----~----~------~----~------~--~---
