Re: [libreoffice-website] TDF Jitsi instance issues with 20+ people

2020-03-13 Thread Florian Effenberger

Hello,

thanks a lot for bringing this up and indeed, this is something we need 
to fix urgently. When 15 users or more are in the meeting, Jitsi is 
basically unusable, while it's rock-stable for less users. Disabling 
video did not help.


Whether the amount of users, or the combination of clients and 
distribution of users is relevant (Jitsi needs to mix various streams 
into one), I can't say.


I looked at the VM during the meeting and the load was at about 8, 
suggesting we can pump up the virtual hardware and see how that goes. 
Another option is to host not at our datacenter, but at some cloud 
provider with different connectivity.


The official Jitsi instance seems - given the amount of home office 
workers at the moment - rather problematic from what I've heard.


The machine's connectivity should be 1 Gbit/s though, not 100 Mbit/s, 
but of course line congestion and peering can be a determining factor.


As it's hard to test meetings with 20 people, as concrete action items 
I'd propose


- assinging more resources to the VM -> Cloph, can you have a look? 
(Guilhem is on vacation right now)
- finding out if there was any major spike in traffic on the VM recently 
-> also Cloph, can you have a look?
- have someone from infra on standby during the next meeting to live 
debug the issues

- have a fallback plan to have a proper meeting

Florian

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[libreoffice-website] Getting Jitsi to work for 20+ people? (was: Re: [board-discuss] Invitation to public TDF board meeting on Friday, March 13th at 1300 Berlin time)

2020-03-13 Thread Thorsten Behrens
FIY website list:

- Forwarded message from Emiliano Vavassori 
 -

Date: Fri, 13 Mar 2020 14:11:59 +0100
From: Emiliano Vavassori 
Subject: Re: [board-discuss] Invitation to public TDF board meeting on
 Friday, March 13th at 1300 Berlin time

Il 13/03/20 13:21, William Gathoye (LibreOffice) ha scritto:
> All public Jitsi instances (was the case for Framasoft) are being taken
> up by people wanting to use a visio solution, so I assume the TDF server
> (or at least its network connection) was overloaded.

I don't think so, even it is public it was not *published* anywhere,
IIRC, but I think our Infra team can answer this point.

> On this topic, boosting the current server

That seems the most viable option.

> and promoting it to our
> users, would be a good marketing campaign, if hosted at
> jitsi.libreoffice.org (not on tdf.org, in order to boost brand
> awareness). Depending on the cost, that's something I could cover.

I am in doubt of all of these. The jitsi instance is for the *community*
behind LibreOffice, not directly for LibreOffice per se, so I am
positive the actual domain is indeed ok.

I think I will bring it directly to the Infra group, as it is now clear
we have a problem that we must solve. I think the discussion belongs
there, then we can summarize the outcome here.

Regards,
-- 
Emiliano Vavassori, Member of the Board of Directors
The Document Foundation, Kurfürstendamm 188, 10707 Berlin, DE
Gemeinnützige rechtsfähige Stiftung des bürgerlichen Rechts
Legal details: https://www.documentfoundation.org/imprint

- End forwarded message -


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Re: [libreoffice-website] TDF Jitsi instance issues with 20+ people

2020-03-13 Thread William Gathoye (LibreOffice)
Hi Emiliano,

On 13/03/2020 14:36, Emiliano Vavassori wrote:

> [I intend to involve all the Infra team here and I am not sure I am
> addressing this the right way. Please add the needed address yourselves
> or (better, please :) ) point the right addresses out.]

Indeed, let's follow up with the discussion here. :)

>From what I have seen, it looks like the jitsi instance is now hosted on
a TDF VM whose physical hypervisor hardware is hosted at manitu GmbH.

The bare server we have for this machine seems to limited to a 100 Mbps
connection. Only servers starting from the XL range have 1Gbps. So
unless, TDF paid for a server >= to the XL series, the server connection
may be the bottleneck.

I checked at the time of the meeting and the manitu's upstreams weren't
overloaded (cf. BGP weather maps).

Following what you said in the other board-discuss thread, at the
contrary, the jitsi instance is indexed by search engines, like Google.
Over the past few days, companies wanting to have a free visio call
solution don't hesitated to search for public instances over the
internet[2]. So maybe checking whether some people were actually using
our instance at the time of the meeting can help confirm/infirm my
assumption. :)

And like some people assumed, jitsi is not like Wi-Fi CSMA/CA. People
being far away/being on an instable link/connection are (AFAIK) NOT
impacting others in the room. :)

[1] https://www.manitu.de/root-server/root-server-xl/
[2] https://status.framasoft.org/incident/592/

-- 
William Gathoye
Hypertive volunteer for LibreOffice
Proud member of The Document Foundation
Member of LaMouette - French based association promoting ODF and LibreOffice

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[libreoffice-website] TDF Jitsi instance issues with 20+ people

2020-03-13 Thread Emiliano Vavassori
Hi all,

[I intend to involve all the Infra team here and I am not sure I am
addressing this the right way. Please add the needed address yourselves
or (better, please :) ) point the right addresses out.]

During today's Public part of the Board of Directors meeting we had a
lot of issues and I know most of you are already aware of it.

We were connected fine until 20 people, at that point problems piled up
(lags, disconnections, people not able to hear others, people not able
to speak, jittering in the communications) and that was worsening
towards 24 people connected; at that point we were forced to close the
public part and get to the Board only for the private.

My take on what happened is that we stuck hard on the "hardware"
resources of the machine that hosts the instance. Someone also suggested
hardware resources on the clients connected can be part of the issue.

Could we please revise the entire idea on why the instance was brought
out, what's the defined purpose of that, some technical information on
it (like, hardware resources for the machine, how is Jitsi managed, etc)
and its load during this meeting and understand its limits, with the
goal of fixing it if ever possible in the next two weeks?

I would like to discuss with all of you to find out and propose other
solutions if needed, or keep the current one but see if we can further
up the supported people (we expect another increase in participation in
the next rounds, a good estimation could be 30 people).

Thanks, regards,
-- 
Emiliano Vavassori
syntaxerror...@libreoffice.org


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