Re: [libreoffice-website] Mysterium jitsissimum tremendum et fascinans

2020-04-22 Thread Emiliano Vavassori
Hi Ilmari,

Il 22/04/20 20:18, Ilmari Lauhakangas ha scritto:
> What's up with the wild world of conference calls? Let's have a look at
> the past, present and future of TDF's Jitsi.

Thanks for the recap and the overview for the next future.

I still support the idea that Jitsi will help us so much in making
public meetings with 20+ people. I'm looking forward for the next
iterations, to see if implementations done by Infra team has the
expected impact on the user experience. Nonetheless, I see this is too
much bound to client settings to be "stable" by itself.

Calling Firefox out of the games from the start seems harsh, though. We
can state that due to implementation issues with the regards of Firefox,
you may use it if in version >77 or with simulcast disabled (we should
provide docs to disable it, at least a link). Plus we should briefly
clarify that, if indications are not followed, esp. on the FF side, it
would thrash others' experience.

For sure, we should give much stricter/clearer indications on how to
join the meeting for the sake of the quality perceived by all of the
participants. Maybe building a wiki page (to be pointed out when calling
public meetings) on how to access the Jitsi instance with these caveats
(and the other ones pointed out before by Cloph) may quicken and ease it
usage, making it also a public point. Ideally, showing it before joining
the room would increase also its effectiveness (at least the first time).

Cheers,
-- 
Emiliano Vavassori
syntaxerror...@libreoffice.org


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[libreoffice-website] Mysterium jitsissimum tremendum et fascinans

2020-04-22 Thread Ilmari Lauhakangas
What's up with the wild world of conference calls? Let's have a look at 
the past, present and future of TDF's Jitsi.


On Friday, 13th March 2020 there was a public board meeting with an 
unexpectedly high attendance of nearly 30 people. It was noted that the 
virtual machine resources maxed out due to the load on Jitsi. While the 
result was disappointing, the strategy of the infra team had all along 
been to gradually increase the VM resources based on demand. There is no 
point in paying extra for something you don't use, after all. The VM 
resources were beefed up soon after the board meeting.


On Wednesday, 18th March 2020 we organised an ad hoc load testing 
session for Jitsi to see how the newly-increased resources affected the 
experience. The session included video streams and screensharing. Now 
the indication was that client software for some people was struggling 
with CPU load. Jitsi configuration was tweaked based on this: calls were 
made audio-only by default, for example.


Research into Jitsi's current development and known issues followed. 
Jitsi developers acknowledged that the web UI was heavy in some respects 
and said they were optimising it. A known issue was that Firefox users 
could have a negative effect on the bandwidth use of all participants in 
a call, when screensharing was used. We had not really considered this. 
All we knew since the beginning of TDF Jitsi deployment was that Firefox 
itself might not work reliably.


After running into a user report saying that Firefox was causing 
problems even with audio-only calls, we decided to do a simple 
experiment in a TDF team call (Tuesday, 7th April 2020). I joined the 
call as the only Firefox user for 5 minutes and then switched to 
Chromium. A person who regularly had substandard experience in Jitsi 
calls reported that the difference was night and day: with no Firefox 
users in the call, the quality was perfect.


A future with a browser monoculture in conference calls seemed 
terrifying, but thankfully both Jitsi and Firefox developers were 
working feverishly to make things better.


On Friday, 17th April 2020 a stable release was cut for Jitsi Meet with 
many Firefox-related improvements. It was deployed on TDF infra soon 
after. Based on the communication, the current nightly release of 
Firefox should work fine with the latest Jitsi Meet, while for stable 
Firefox (75) the only change was disabling a feature called simulcast 
(it allows the sending of multiple video streams with varying 
bandwidths/quality at once).


On Tuesday, 21st April 2020 I made another experiment in a TDF team 
call. I first joined with Firefox nightly for 5 minutes and then 
switched to stable Firefox for the rest of the meeting. The results were 
very promising: other participants observed no issues with Firefox 
nightly and only a single instance of audio cutting with stable Firefox 
during 30 minutes.


The current Firefox nightly represents what will become version 77. The 
stable release date for 77 is 2nd June 2020: 
https://wiki.mozilla.org/Release_Management/Calendar


All Jitsi Meet -related Firefox issues can be seen here: 
https://bugzilla.mozilla.org/buglist.cgi?status_whiteboard_type=substring_whiteboard=jitsi-meet_id=15210150


Bonus topic: during all the focus on Jitsi and its issues, it came up 
that it has rather poor accessibility support. Fortunately some people 
from the user community have already contributed patches that improve 
the situation during the past couple of weeks. Known a11y issues are 
tracked in this meta report: https://github.com/jitsi/jitsi-meet/issues/6090


Ilmari

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Re: [libreoffice-website] Re: [tdf-security] LibreOffice Community Assistance Page is a broken link

2020-04-22 Thread Mike Saunders
Hello,

Thanks for bringing that to our attention! It's fixed now:

https://www.documentfoundation.org/contacts/get-in-touch/

Regards,
Mike


On 10/04/2020 23:19, Stephan Bergmann wrote:
> On 10/04/2020 22:56, Stephan Bergmann wrote:
>> Forwarding to webs...@libreoffice.org:
> 
> ...to correct website@global.libreoffice.org, rather
> 
>> On 10/04/2020 16:49, Hilary Feldman wrote:
>>> Hello,
>>>
>>> I'm on your website page
>>> , and
>>> tried clicking on the 'community assistance page' under General
>>> Inquiries, but am unable to link to the page.  It says: Page Not
>>> Found.  Do you know if this is in the process of being fixed?
>>>
>>> Thank You,
>>> Hilary
> 
> 

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